Grand Ion Delemen Hotel
48 $US
/nuit
Moyenne pour octobre
Prix pour Grand Ion Delemen Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
48 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Grand Ion Delemen Hotel, les prix par nuit s'élèvent en moyenne à 36 $US pendant le mois le moins cher (juillet) et à 60 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 46 $US |
| février | 48 $US |
| mars | 44 $US |
| avril | 40 $US |
| mai | 50 $US |
| juin | 39 $US |
| juillet | 36 $US |
| août | 42 $US |
| septembre | 36 $US |
| octobre | 48 $US |
| novembre | 47 $US |
| décembre | 60 $US |
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oct. · 48 $US
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Le plus cher : décembre (env. 60 $US)
Le moins cher : juillet (env. 36 $US)
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous t...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Genting Highlands, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 455 mètres carrés et comprenant un espace de conférence et 10 des salles de réunion.
Repas
Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, cet hôtel propose également un service d'étage (horaires limités). Un petit déjeuner à emporter est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 06 h 30 à 10 h 30 (en supplément).
Chambres
Les 611 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Pratique pour explorer Genting Highlands, Grand Ion Delemen Hotel se situe à la montagne, à moins de 15 minutes en voiture de Arena of Stars et de Centre commercial SkyAvenue. Cet hôtel très pratique pour les familles se trouve à 5,8 km de First World Plaza (centre commercial) et à 5,8 km de Parc à thème Skytropolis Indoor.
À proximité
Casino Genting(1.7 miles)
Ripley's Believe It or Not! Adventureland(1.9 miles)
Genting SkyCasino(1.9 miles)
First World Plaza (centre commercial)(2 miles)
Arena of Stars(2 miles)
Parc à thème Skytropolis Indoor(2 miles)
Monde de Neige(2 miles)
Parc de loisirs Genting SkyWorlds(2 miles)
Centre commercial SkyAvenue(2.1 miles)
Salle de l'Infini(2.5 miles)
Temple des grottes de Chin Swee(3.9 miles)
Centre commercial Genting Highlands Premium Outlets(6.5 miles)
Genting Skyway (téléphérique)(8.5 miles)
Ferme Happy Bee Farm & Insect World(9 miles)
World of Phalanopsis Orchid Farm (plantation d'orchidées)(19.5 miles)
Subang (SZB-Sultan Abdul Aziz Shah)(45.7 miles)
Aéroport international de Kuala Lumpur (KUL)(69 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Jalan Ion Delemen 1, Genting Highlands (complexe de loisirs), Pahang, Malaisie
Casino Genting (1.7 miles)
Ripley's Believe It or Not! Adventureland (1.9 miles)
Genting SkyCasino (1.9 miles)
First World Plaza (centre commercial) (2 miles)
Arena of Stars (2 miles)
Parc à thème Skytropolis Indoor (2 miles)
Options de chambre
4
Chambre « Premier » avec lits jumeaux
Détails de la chambre
2 Lits Simples
Couchages 2
431 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
2
Chambre Double « Premier »
Détails de la chambre
1 Grand Lit Double
Couchages 2
431 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
3
Chambre Deluxe avec lits jumeaux
Détails de la chambre
2 Lits Simples
Couchages 2
327 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
2
Appartement, 2 chambres
Détails de la chambre
1 Grand Lit Double
et 2 Lits Simples
Couchages 3
667 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Penthouse
Détails de la chambre
1 Très Grand Lit Double
, 1 Grand Lit Double
et 1 Lit Simple
Couchages 6
ClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
327 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
4
Suite Familiale
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 4
700 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
1
Suite, 1 chambre
Détails de la chambre
1 Grand Lit Double
Couchages 2
700 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
4
2 Lits Simples
Couchages 2
700 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite, 3 chambres
Détails de la chambre
1 Très Grand Lit Double
, 1 Grand Lit Double
et 2 Lits Simples
Couchages 6
1356 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
4
Suite, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
1007 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Grand Ion Delemen Hotel
7.1
Bien
Basé sur 26 008 avis vérifiés
Qui séjourne ici ?
Affaires
5%
Couples
24%
Familles
57%
Groupes
12%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis concernant le Grand Ion Delemen Hotel décrivent un séjour mitigé, beaucoup de clients notant des chambres sales et usées, des problèmes de maintenance récurrents et un Wi-Fi peu fiable, un accès confus aux différentes tours, et un service inégal, bien que certains apprécient les logements spacieux, la vue et le temps frais des hautes terres.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis concernant le Grand Ion Delemen Hotel décrivent un séjour mitigé, beaucoup de clients notant des chambres sales et usées, des problèmes de maintenance récurrents et un Wi-Fi peu fiable, un accès confus aux différentes tours, et un service inégal, bien que certains apprécient les logements spacieux, la vue et le temps frais des hautes terres.
Plusieurs clients ont également signalé du bruit de construction, des murs fins et des perturbations dans les couloirs tard le soir. Le petit-déjeuner et la restauration sur place ont fait l'objet de plaintes répétées concernant le choix limité, les plats froids, la foule et l'hygiène, bien que certains repas aient été appréciés. Attendez-vous à une qualité inégale selon les séjours.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs installations étaient hors service ou limitées (ascenseurs, salle de sport, club pour enfants), et l'entretien de la piscine a été critiqué. Un service de navette existe mais peut être payant ou complet, et se déplacer entre les tours et le parking est difficile.
Avis de voyageur à ce sujet
2
Pankaj
17 juin 2024
·
A séjourné 3 nuits
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
6
Vaibhav
28 déc. 2024
·
A séjourné 2 nuits
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 janv. 2024
·
A séjourné 2 nuits
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 déc. 2023
·
A séjourné 3 nuits
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 juin 2024
·
A séjourné 2 nuits
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
4
Gek Swee
24 déc. 2022
·
A séjourné 19 349 nuits
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
2
Ali
20 sept. 2023
·
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
10
Pamela Camille
4 août 2025
·
A séjourné 2 nuits
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
2
Rabinder
28 juin 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
10
Mohammed Rizwanul
23 avr. 2024
·
A séjourné 3 nuits
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est un problème récurrent, avec des signalements de chambres et de couloirs sales, de linge taché, de mauvaises odeurs et de moisissures. Le service de ménage oublie parfois des prestations ou laisse des zones mal nettoyées.
Avis de voyageur à ce sujet
2
Soh
26 déc. 2023
·
A séjourné 3 nuits
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
2
Anil Kumar
4 juil. 2023
·
A séjourné 2 nuits
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
6
Lesley
16 sept. 2025
·
A séjourné 3 nuits
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
2
EVELYN
19 déc. 2023
·
A séjourné 1 nuit
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
8
Mannan
9 avr. 2024
·
A séjourné 2 nuits
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
4
Eric
24 nov. 2023
·
A séjourné 1 nuit
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
4
Tran
19 févr. 2025
·
A séjourné 1 nuit
The property need remodel and room is running down and smell badly.
The property need remodel and room is running down and smell badly.
2
Patrick
17 févr. 2026
·
A séjourné 3 nuits
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
4
Ming En
18 déc. 2024
·
A séjourné 2 nuits
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Sarah
21 juil. 2024
·
A séjourné 1 nuit
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillottes avec des problèmes de maintenance fréquents (serrures, chauffages, téléviseurs) et un Wi-Fi peu fiable, et le bruit se propage facilement. Certaines chambres sont spacieuses avec vue sur la montagne, tandis que d'autres donnent sur la construction ou sont dépourvues de vue.
Avis de voyageur à ce sujet
2
JUNWEI
27 déc. 2022
·
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
2
mukilan
19 avr. 2025
·
A séjourné 2 nuits
Heater not working, WiFi not working, soaps not available , total waste of money
Heater not working, WiFi not working, soaps not available , total waste of money
4
CHIA
21 juin 2024
·
A séjourné 2 nuits
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
6
Shaik Khaja
8 janv. 2023
·
A séjourné 2 nuits
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
8
LEE YOW
21 janv. 2024
·
A séjourné 2 nuits
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
4
Fionne
2 janv. 2025
·
A séjourné 2 nuits
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
4
Norikazu
31 mars 2024
·
A séjourné 3 nuits
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
8
Mannan
9 avr. 2024
·
A séjourné 2 nuits
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
6
Qiang
25 déc. 2022
·
A séjourné 1 nuit
room is very poor. the window can not be closed in the toilet. renovation very old.
room is very poor. the window can not be closed in the toilet. renovation very old.
10
Mohammed Rizwanul
23 avr. 2024
·
A séjourné 3 nuits
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : les clients mentionnent un enregistrement lent ou désordonné, une mauvaise communication et des demandes non résolues. Quelques-uns ont souligné le personnel amical et les réparations rapides des problèmes.
Avis de voyageur à ce sujet
2
Ravind
18 janv. 2025
·
A séjourné 2 nuits
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
4
Gek Swee
24 déc. 2022
·
A séjourné 19 349 nuits
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
4
Fionne
2 janv. 2025
·
A séjourné 2 nuits
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
2
Luis
21 oct. 2024
·
A séjourné 2 nuits
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
10
Pamela Camille
4 août 2025
·
A séjourné 2 nuits
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
4
Thawda
27 déc. 2022
·
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
4
Kooi
12 nov. 2023
·
A séjourné 3 nuits
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
2
Patrick
17 févr. 2026
·
A séjourné 3 nuits
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
2
Bhupinder
9 janv. 2023
·
A séjourné 19 360 nuits
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
10
Mohammed Rizwanul
23 avr. 2024
·
A séjourné 3 nuits
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé au sommet de Genting Highlands et à quelques minutes de SkyAvenue, l'établissement est difficile d'accès ; le service de navette peut être limité ou payant, la prise en charge par les VTC est délicate et la navigation entre les tours ou depuis le parking est confuse. La construction à proximité affecte l'ambiance et la vue.
Avis de voyageur à ce sujet
4
Ichikawa
1 janv. 2024
·
A séjourné 2 nuits
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 déc. 2023
·
A séjourné 3 nuits
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 juin 2024
·
A séjourné 2 nuits
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
8
LEE YOW
21 janv. 2024
·
A séjourné 2 nuits
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
2
EVELYN
19 déc. 2023
·
A séjourné 1 nuit
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
6
Xiaochuan
22 janv. 2023
·
A séjourné 19 374 nuits
Ok but not good location
Ok but not good location
4
Norikazu
31 mars 2024
·
A séjourné 3 nuits
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
4
Mun-Kein
15 déc. 2022
·
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
4
Kooi
12 nov. 2023
·
A séjourné 3 nuits
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
10
Mohammed Rizwanul
23 avr. 2024
·
A séjourné 3 nuits
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent décevant en raison d'une variété limitée, de plats froids ou non reconstitués, de la foule et des problèmes d'hygiène. Les options de restauration sur place sont limitées, bien que certains clients aient apprécié la cuisine du restaurant près de la piscine.
Avis de voyageur à ce sujet
6
Vaibhav
28 déc. 2024
·
A séjourné 2 nuits
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 janv. 2024
·
A séjourné 2 nuits
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Nalinee
18 déc. 2022
·
A séjourné 1 nuit
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
10
monique
6 oct. 2023
·
A séjourné 1 nuit
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
4
Chandan
15 févr. 2023
·
A séjourné 1 nuit
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
4
Ming En
18 déc. 2024
·
A séjourné 2 nuits
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Bhupinder
9 janv. 2023
·
A séjourné 19 360 nuits
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
2
Rabinder
28 juin 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
4
Mohamad
29 déc. 2024
·
A séjourné 2 nuits
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Sam
10 sept. 2026
·
A séjourné 1 nuit
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
2
WISSAM Elmalik
2 sept. 2026
·
A séjourné 1 nuit
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
2
WISSAM
1 sept. 2026
·
A séjourné 1 nuit
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
6
Maghrib
6 juin 2026
·
A séjourné 1 nuit
There is trash everywhere and level 1 f lift door
There is trash everywhere and level 1 f lift door
2
Patrick
17 févr. 2026
·
A séjourné 3 nuits
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Genting Highlands (complexe de loisirs) ?
Quel est généralement le tarif des chambres au Grand Ion Delemen Hotel à Genting Highlands ?
Au cours des 60 à 90 prochains jours, le tarif des chambres au Grand Ion Delemen Hotel à Genting Highlands est généralement d’environ 32 $US par nuit pour deux personnes, allant de 32 $US à 40 $US selon les dates.
Quand y a-t-il le moins de monde et la meilleure disponibilité au Grand Ion Delemen Hotel à Genting Highlands ?
La demande atteint son maximum en août, attendez-vous donc à une forte affluence à ce moment-là ; avril est le mois le plus calme pour visiter le Grand Ion Delemen Hotel à Genting Highlands, avec nettement moins de monde et une meilleure disponibilité en dehors du pic d’août.
Quel est le mois le moins cher pour séjourner au Grand Ion Delemen Hotel à Genting Highlands ?
Juillet est le mois le moins cher pour séjourner au Grand Ion Delemen Hotel à Genting Highlands, avec un prix moyen d’environ 41 $US par nuit ; décembre est le mois le plus cher, avec un prix moyen de 66 $US. Juillet offre les tarifs les plus bas, bien qu’avril soit le mois le plus calme en termes d’affluence.
Quelles attractions et quels types de voyageurs sont les plus adaptés au Grand Ion Delemen Hotel à Genting Highlands ?
Situé à Pahang, près de SkyAvenue, First World Plaza et de l'Arena of Stars, le Grand Ion Delemen Hotel à Genting Highlands est idéalement placé pour les familles et les couples souhaitant explorer les parcs à thème et les boutiques. L'emplacement de l'hôtel convient également aux séjours de luxe et d'affaires, ce qui le rend pratique pour les sorties de loisirs et les réunions.
Comment les tarifs du Grand Ion Delemen Hotel se comparent-ils à ceux des autres hôtels de Genting Highlands ?
Le Grand Ion Delemen Hotel à Genting Highlands est moins cher que 7 hôtels comparables sur 11 dans les environs, avec une médiane typique de 47 $US par nuit contre environ 50 $US pour ses concurrents.
Comment le prix par nuit à Grand Ion Delemen Hotel, à Genting Highlands (complexe de loisirs) se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Grand Ion Delemen Hotel, à Genting Highlands (complexe de loisirs) est de 35 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 15 % de moins que sa moyenne de 40 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 32 $US et 100 $US.
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-11: 69.7503396910782USD
- 2026-10-12: 34.54540273482132USD
- 2026-10-13: 34.87482997200012USD
- 2026-10-14: 34.87482997200012USD
- 2026-10-15: 34.87482997200012USD
- 2026-10-16: 48.01032235809326USD
- 2026-10-17: 48.07087542483521USD
- 2026-10-18: 34.898347510841376USD
- 2026-10-19: 34.84002606658173USD
- 2026-10-20: 34.87482997200012USD
- 2026-10-21: 34.87482997200012USD
- 2026-10-22: 34.87482997200012USD
- 2026-10-23: 47.9615943254242USD
- 2026-10-24: 48.01032235809326USD
- 2026-10-25: 34.48582439973831USD
- 2026-10-26: 34.87482997200012USD
- 2026-10-27: 34.84002606658173USD
- 2026-10-28: 34.87482997200012USD
- 2026-10-29: 34.87482997200012USD
- 2026-10-30: 48.01032235809326USD
- 2026-10-31: 48.01032235809326USD
- 2026-11-01: 34.87482997200012USD
- 2026-11-02: 34.87482997200012USD
- 2026-11-03: 34.51285610271836USD
- 2026-11-04: 34.84002606658173USD
- 2026-11-05: 34.87482997200012USD
- 2026-11-06: 47.09398054563904USD
- 2026-11-07: 51.11768565914154USD
- 2026-11-08: 42.63516890003205USD
- 2026-11-09: 34.92112331309128USD
- 2026-11-10: 34.92112331309128USD
- 2026-11-11: 34.87482997200012USD
- 2026-11-12: 34.84002606658173USD
- 2026-11-13: 47.9615943254242USD
- 2026-11-14: 48.01032235809326USD
- 2026-11-15: 34.84002606658173USD
- 2026-11-16: 34.92112331309128USD
- 2026-11-17: 34.92112331309128USD
- 2026-11-18: 34.87482997200012USD
- 2026-11-19: 34.87482997200012USD
- 2026-11-20: 47.9615943254242USD
- 2026-11-21: 48.01032235809326USD
- 2026-11-22: 34.87482997200012USD
- 2026-11-23: 34.87482997200012USD
- 2026-11-24: 34.87482997200012USD
- 2026-11-25: 34.87482997200012USD
- 2026-11-26: 32.74726650699997USD
- 2026-11-27: 47.9615943254242USD
- 2026-11-28: 48.313194570274355USD
- 2026-11-29: 34.87482997200012USD
- 2026-11-30: 34.84002606658173USD
- 2026-12-01: 35.10335324435425USD
- 2026-12-02: 34.87482997200012USD
- 2026-12-03: 34.92112331309128USD
- 2026-12-04: 48.081311038780214USD
- 2026-12-05: 48.07087542483521USD
- 2026-12-06: 34.92112331309128USD
- 2026-12-07: 35.10335324435425USD
- 2026-12-08: 35.29490511589051USD
- 2026-12-09: 35.10335324435425USD
- 2026-12-10: 44.67597910981751USD
- 2026-12-11: 54.12129989045716USD
Le personnel de la réception vous accueillera sur place. Les clients doivent présenter à leur arrivée un certificat de vaccination complète contre la COVID-19. L'obligation de présenter un certificat de vaccination contre la COVID-19 s'applique à tous les clients âgés d'au moins 18 ans. Les clients doivent avoir reçu leur dernière dose de vaccin au minimum 14 jours précédant leur arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: MYR 200 per accommodation, per night
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'hébergement est gratuit pour un enfant âgé de 11 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Les clients doivent présenter à leur arrivée un certificat de vaccination complète contre la COVID-19.
- L'obligation de présenter un certificat de vaccination contre la COVID-19 s'applique à tous les clients âgés d'au moins 18 ans. Les clients doivent avoir reçu leur dernière dose de vaccin au minimum 14 jours précédant leur arrivée.
- Le petit déjeuner à emporter coûte environ 70 MYR par adulte et environ 35 MYR par enfant.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking gratuit
Parking Onsite
Activités
Piscine
Jardin
Aire de jeux
Randonnée
Piscine pour enfants
Piscine intérieure
Pool (Indoor)
Mobilier d'extérieur
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Chambre familiale
Wheelchair Accessible (Limited)
Connexion Internet
Wi-fi gratuit