Is parking available at the property?

Yes, parking is available on-site and is free. The property offers covered, secured, and uncovered parking options.

Is breakfast offered at the hotel?

Yes, full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 25 to 35 for adults and children.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 75 per pet, plus a one-time cleaning fee of USD 25. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a surcharge of USD 20 per vehicle (one-way, maximum occupancy 3). Guests must arrange pick-up 48 hours prior to arrival.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including a registration desk, public areas, and a spa. There are also visual alarms in hallways and well-lit paths to the entrance.

Where is the property located in relation to local attractions?

The property is located in La Ribera, approximately 6 minutes from City Mall and 12 minutes from Sabana Park. It is 7.2 miles from the National Stadium of Costa Rica and 8.3 miles from Multiplaza Mall Escazu.

Apartamentos Cityzen

What guests think

Apartamentos Cityzen earns strong praise for its modern, very clean apartment-style units with kitchens and comfortable beds, plus a convenient location near the airport and nearby shops and food options, making it a practical base for short or longer stays.

Guests often highlight friendly, attentive staff, though several report difficulty reaching the front desk or navigating after-hours check-in. Rooms are spacious and well equipped, but a few mention warmth or street-facing noise. The complex feels secure, and parking is straightforward. Overall, it suits travelers seeking convenience and value near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests note straightforward parking and a secure complex with after-hours access. A few reported issues such as elevator access card problems.

Related guest reviews

10

neyber

Dec 15, 2024

·

Stayed 1 night

Property was wonderful. Everything was clean,modern look, clean and well secure. Really happy had will be back on my next trip

10

Avion

Mar 27, 2025

·

Stayed 1 night

Very clean and modern and i felt very safe . Will definitely be returning !

10

Rogelio

Feb 9, 2025

·

Stayed 1 night

Muy bonito y segura el área

Translate

4

Johanna

Jan 29, 2023

·

Stayed 1 night

La tarjeta para subir nunca funcionó y toco con valija subir hasta el piso 4

Translate

10

Tyson Tirell

Feb 21, 2025

·

Stayed 7 nights

Very quiet, easy parking. Beautiful space with plenty of eating options and privacy.

10

Teresa J

Feb 10, 2025

·

Stayed 1 night

Really nice property. Super clean and spacious. Easy to access via security after hours. Highly recommend.

10

???

Dec 7, 2024

·

Stayed 2 nights

良かった点: 施設がきれい・室内の設備が説明の通り良い・静か・周辺の道路が広く車で出入りしやすい・併設のACホテルの前にいる人(たぶん案内とかしてる係りの人)がとにかく親切・小さいスーパーやスタバ、パン屋さん、美容院などちょっとしたお店が敷地内にあって便利・外だが敷地内に喫煙所あり残念だった点: 説明欄に空港送迎ありと記載あり選んだが、今はやっていないと言われた。併設ACホテルにシャトルバスがあったので、もしかしたら利用できるかもしれないが確認していない。チェックインが遅い時間になったので、受付に人がおらず苦労した。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with multiple guests calling the apartments spotless and crediting attentive housekeeping.

Related guest reviews

10

neyber

Dec 15, 2024

·

Stayed 1 night

Property was wonderful. Everything was clean,modern look, clean and well secure. Really happy had will be back on my next trip

10

Avion

Mar 27, 2025

·

Stayed 1 night

Very clean and modern and i felt very safe . Will definitely be returning !

10

Ronald

Sep 15, 2024

·

Stayed 1 night

Top-notch customer service. Apartment well taken care of and really clean. All great as usual!

10

Gerardo

Oct 31, 2024

·

Stayed 5 nights

Great apartment, modern and clean

10

Ronald

Sep 4, 2023

·

Stayed 1 night

Top-notch customer service in all stays. Housekeeping does a fantastic job as well to keep the apartments sparkling clean. All great!!

10

Ronald

Jul 7, 2023

·

Stayed 1 night

Always beyond excellent customer service in this property!!! And housekeeping does a great job to keep the place very clean!!! Great to come back here.

10

Jennifer

Oct 28, 2023

·

Stayed 1 night

This was the best place we stayed while in Costa Rica. It is a mini 1 bedroom apartment and was very clean and had all the up to date amenities that would be needed. We also went fishing in Quepos and needed a freezer and this apartment offered that to freeze our fish for the flight home. Would definitely stay here again next time I am in San Jose!

10

Marc

Jul 31, 2025

·

Stayed 1 night

Very clean. Perfect for a layover!

10

Jeana

Mar 6, 2024

·

Stayed 1 night

This rental was top notch! Super clean and affordable. We had so much space and the bed was so comfortable! Close to the airport and very convenient! We will definitely stay here again on our next trip!

10

Ronald

May 15, 2024

·

Stayed 1 night

El servicio al cliente y trato humano de Rebecca y Kelly es fantástico, siempre a la altura y el personal de housekeeping muy amable y colaborador dejando siempre las habitaciones muy limpias. Siempre un gusto regresar y altamente recomendado.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious, modern, apartment-style units with kitchens and comfortable beds suit longer stays; a few guests noted warmth or some street-facing noise.

Related guest reviews

10

Timothy

Oct 8, 2024

·

Stayed 1 night

Always a clean room with a very comfortable bed. Washer dryer in the room. Everyone is always very friendly and accommodating.

10

Hugo

Feb 24, 2025

·

Stayed 1 night

Staff quite helpful during check in. Room was well worth price. Spacious bedroom with separate area for mini kitchen and lounging Mini mart and Starbucks nxt door.

10

Gerardo

Oct 31, 2024

·

Stayed 5 nights

Great apartment, modern and clean

10

Jose Velasco

Sep 8, 2025

·

Stayed 6 nights

La habitación muy espaciosa y muy conveniente por tener cocina, comedor y una pequeña sala. La comunicación con el hotel puede mejorar

Translate

10

Chu

Jun 26, 2023

·

Stayed 2 nights

We had an excellent stay. The place was very clean and comfortable. The only complaint I have is that it can be a little noisy if facing the street side, but overall it was a great stay. I'd come back for sure.

8

Fabio

Oct 8, 2024

·

Stayed 2 nights

Nice and quiet place to stay for a getaway weekend near everything. The place looks and feel modern while the location is great. The room can be on the warm side and the AC only works to cool the room but but nothing else.

10

Jennifer

Oct 28, 2023

·

Stayed 1 night

This was the best place we stayed while in Costa Rica. It is a mini 1 bedroom apartment and was very clean and had all the up to date amenities that would be needed. We also went fishing in Quepos and needed a freezer and this apartment offered that to freeze our fish for the flight home. Would definitely stay here again next time I am in San Jose!

10

Jeana

Mar 6, 2024

·

Stayed 1 night

This rental was top notch! Super clean and affordable. We had so much space and the bed was so comfortable! Close to the airport and very convenient! We will definitely stay here again on our next trip!

10

Juan

Sep 3, 2023

·

Stayed 1 night

The best. We were not expecting such luxury. We already said we are going to keep booking our stays here

10

Teresa J

Feb 10, 2025

·

Stayed 1 night

Really nice property. Super clean and spacious. Easy to access via security after hours. Highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and top-notch, with several shout-outs to Rebeca and Kellyana. However, multiple reviews mention difficulty contacting the front desk and confusing or unstaffed after-hours check-in.

Related guest reviews

10

Ronald

Sep 15, 2024

·

Stayed 1 night

Top-notch customer service. Apartment well taken care of and really clean. All great as usual!

10

Hugo

Feb 24, 2025

·

Stayed 1 night

Staff quite helpful during check in. Room was well worth price. Spacious bedroom with separate area for mini kitchen and lounging Mini mart and Starbucks nxt door.

8

Fabel

Aug 14, 2023

·

Stayed 1 night

Check in was not easy or friendly since the reception was closed. Had to ask around call to understand the check in process. They should have a informative sign if nobody is going to be at the front desk

10

Ronald

Sep 4, 2023

·

Stayed 1 night

Top-notch customer service in all stays. Housekeeping does a fantastic job as well to keep the apartments sparkling clean. All great!!

10

Roy

Mar 31, 2024

·

Stayed 1 night

Modern, up-to-date apartmanets, great lay out, lots of light anf life, convieniently located, great dining places in the same block, one small market in the same mall area and bigger grocery store near by, fantastic service by every single staffer, Rebeca is a sweetheart, and Kellyana is on top of things. I go to CR every year once year and always go to a different place, but from now own, Apartamentos Cityzen will be my Tico-Home.

10

Ronald

Oct 21, 2023

·

Stayed 2 nights

El trato y soporte que brinda la administración previo y durante la estadía es invaluable y eso genera lealtad; al igual el equipo de housekeeping y de mantenimiento es altamente respetuoso, amable y servicial. La infraestructura es muy bonita pero sin el enfoque en servicio al cliente en las áreas que mencioné sería simplemente un lugar de hospedaje más. El equipo hace sin duda un excelente trabajo! Un gusto y experiencia altamente positiva siempre al hospedarme en estos apartamentos.

Translate

10

Ronald

Apr 17, 2023

·

Stayed 2 nights

Outstanding customer service from Kellyana & Rebeca in every stay. I have become frequent guest at these residences thanks to this great support I always get from them. Also, the residences are quite modern & clean. Highly recommended.

4

Laura

Apr 1, 2024

·

Stayed 1 night

These are apartments, not a hotel. No one was at the front desk. Our room had no sheets and we had to change rooms (apartments).

10

Ronald

May 15, 2024

·

Stayed 1 night

El servicio al cliente y trato humano de Rebecca y Kelly es fantástico, siempre a la altura y el personal de housekeeping muy amable y colaborador dejando siempre las habitaciones muy limpias. Siempre un gusto regresar y altamente recomendado.

Translate

10

???

Dec 7, 2024

·

Stayed 2 nights

良かった点: 施設がきれい・室内の設備が説明の通り良い・静か・周辺の道路が広く車で出入りしやすい・併設のACホテルの前にいる人(たぶん案内とかしてる係りの人)がとにかく親切・小さいスーパーやスタバ、パン屋さん、美容院などちょっとしたお店が敷地内にあって便利・外だが敷地内に喫煙所あり残念だった点: 説明欄に空港送迎ありと記載あり選んだが、今はやっていないと言われた。併設ACホテルにシャトルバスがあったので、もしかしたら利用できるかもしれないが確認していない。チェックインが遅い時間になったので、受付に人がおらず苦労した。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for the airport, with shops, a mini-market, Starbucks, and food trucks next door. Several guests also found the area quiet and easy to access.

Related guest reviews

10

Hugo

Feb 24, 2025

·

Stayed 1 night

Staff quite helpful during check in. Room was well worth price. Spacious bedroom with separate area for mini kitchen and lounging Mini mart and Starbucks nxt door.

10

William

Mar 1, 2025

·

Stayed 1 night

This is the nicest property in condominium of stayed at in Costa Rica in 20 years and it’s all brand new out here near the airport. Just excellent.

10

Esteban

Apr 26, 2025

·

Stayed 1 night

Good place close to airport

10

Mauricio

Nov 25, 2024

·

Stayed 1 night

Very convenient location. Lots of options around you. And the apartments are pretty much brand new.

10

Liliana

Sep 28, 2023

·

Stayed 4 nights

Enjoyed my stay at Apartamentos Cityzen, good location with easy access to convenience, pharmacy, and various food trucks and Starbucks. Clean, comfortable, and good communication from host.

10

Mina

Apr 24, 2025

·

Stayed 1 night

A brand new apartment very close to the airport

10

Jeana

Mar 6, 2024

·

Stayed 1 night

This rental was top notch! Super clean and affordable. We had so much space and the bed was so comfortable! Close to the airport and very convenient! We will definitely stay here again on our next trip!

10

Cale

Jan 29, 2025

·

Stayed 1 night

Everything was what we needed, would stay here again on my future SJO travels

10

Tyson Tirell

Feb 21, 2025

·

Stayed 7 nights

Very quiet, easy parking. Beautiful space with plenty of eating options and privacy.

10

???

Dec 7, 2024

·

Stayed 2 nights

良かった点: 施設がきれい・室内の設備が説明の通り良い・静か・周辺の道路が広く車で出入りしやすい・併設のACホテルの前にいる人(たぶん案内とかしてる係りの人)がとにかく親切・小さいスーパーやスタバ、パン屋さん、美容院などちょっとしたお店が敷地内にあって便利・外だが敷地内に喫煙所あり残念だった点: 説明欄に空港送迎ありと記載あり選んだが、今はやっていないと言われた。併設ACホテルにシャトルバスがあったので、もしかしたら利用できるかもしれないが確認していない。チェックインが遅い時間になったので、受付に人がおらず苦労した。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No consistent feedback on on-site dining, but many mention convenient nearby options such as food trucks, Starbucks, and restaurants at the adjacent hotel.

Related guest reviews

10

Hugo

Feb 24, 2025

·

Stayed 1 night

Staff quite helpful during check in. Room was well worth price. Spacious bedroom with separate area for mini kitchen and lounging Mini mart and Starbucks nxt door.

10

Deborah

Dec 13, 2022

·

Stayed 12 nights

The staff were friendly, and very helpful. The apartments are new, comfortable, and lovely. They are next to a cute food truck court, Starbucks, a big hotel with restaurants, and a few shops.

10

Roy

Mar 31, 2024

·

Stayed 1 night

Modern, up-to-date apartmanets, great lay out, lots of light anf life, convieniently located, great dining places in the same block, one small market in the same mall area and bigger grocery store near by, fantastic service by every single staffer, Rebeca is a sweetheart, and Kellyana is on top of things. I go to CR every year once year and always go to a different place, but from now own, Apartamentos Cityzen will be my Tico-Home.

10

Mauricio

Nov 25, 2024

·

Stayed 1 night

Very convenient location. Lots of options around you. And the apartments are pretty much brand new.

10

Meghan

Aug 6, 2023

·

Stayed 1 night

The accommodations were absolutely beautiful and perfect for our stay. It was difficult to get in touch with the front desk with the information provided on hotels.com, but once there, the front desk went above and beyond. Rebecca was wonderful. The area with food trucks out front is great and the hotel shuttle to the airport was convenient.

10

Liliana

Sep 28, 2023

·

Stayed 4 nights

Enjoyed my stay at Apartamentos Cityzen, good location with easy access to convenience, pharmacy, and various food trucks and Starbucks. Clean, comfortable, and good communication from host.

10

Tyson Tirell

Feb 21, 2025

·

Stayed 7 nights

Very quiet, easy parking. Beautiful space with plenty of eating options and privacy.

10

???

Dec 7, 2024

·

Stayed 2 nights

良かった点: 施設がきれい・室内の設備が説明の通り良い・静か・周辺の道路が広く車で出入りしやすい・併設のACホテルの前にいる人(たぶん案内とかしてる係りの人)がとにかく親切・小さいスーパーやスタバ、パン屋さん、美容院などちょっとしたお店が敷地内にあって便利・外だが敷地内に喫煙所あり残念だった点: 説明欄に空港送迎ありと記載あり選んだが、今はやっていないと言われた。併設ACホテルにシャトルバスがあったので、もしかしたら利用できるかもしれないが確認していない。チェックインが遅い時間になったので、受付に人がおらず苦労した。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $187	14 $181	15 $220	16 $217	17 $171
18 $163	19 $294	20	21	22 $270	23 $270	24 $245
25 $245	26 $245	27 $245	28 $153	29 $160	30 $232	31 $205

Su	Mo	Tu	We	Th	Fr	Sa
1 $269	2 $283	3 $178	4 $236	5	6 $270	7 $270
8 $174	9 $180	10 $236	11 $287	12 $288	13 $207	14 $270
15 $288	16 $284	17 $270	18 $287	19 $269	20 $188	21 $200
22 $288	23 $284	24 $288	25 $288	26 $284	27 $266	28 $287
29 $288	30 $269

Apartamentos Cityzen

About this property

Location

Room options

Junior Suite (Deluxe)

Standard Studio

Suite (Master)

Deluxe Studio

Deluxe Apartment

Standard Apartment

Junior Suite (Standard)

Guest reviews of Apartamentos Cityzen

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Apartamentos Cityzen

Prices for upcoming dates