Ginka

Overall we had a very good experience. Excellent amenities. We drove, had valet parking & help carrying luggage to reception where slippers are provided. We had to carry our own luggage up a few steps & then down a few steps to our room. There isn't a spring water private onsen in the room, but you can reserve a private onsen for 40 minutes. Carpet tiles outside the onsens were heavily worn and ruined the integrity of the otherwise pleasant surroundings. A fixed menu for breakfast with a choice of fish. My travel partner was solo the first morning. I chose to not have breakfast the first day since I wanted to know what was served before. I asked to sit with him, but was not allowed. I understand they had rules and I respected that, but I had a feeling that management may have thought I was trying to take advantage of them and was not entitled to the privilege of sitting in their restaurant since I had not paid for breakfast. The next morning we both had breakfast, which was different than the first morning. It was well done and overall very tasty. There were a few choices for the dinner menu. There was beef, seafood and I believe a kaiseki set. We would have had dinner but I was told beef was 57000 yen, up to 65000 (~$360-$411 USD per person!) The room was clean except a lamp by the door had dust in it. In the winter the shower room was cold. Despite some shortcomings, service was exceptional. It was one of our highlights in our Japan trip. Beautiful views. Dreamy and serene.

Amazing staff and service everyone was so nice. Amazing hospitality. We loved everyone and everything about this place. The rooms are very nice and super clean and big apartments. The town is amazing with great food options and things to try. But honestly what made this place shine was the people. Hot springs are very nice especially out door one sitting while you see the river in front of you. For sure will book again for this experience if I am in Japan next time.

Along the river side very beautiful river view . Staff with kimono dress felt very traditional style we like it . While we leaving the staff sending us off till the car lost sight . Over all we like it very much

A very nice onsen hotel. Traditional Japanese rooms and fabulous meals. Staff were very friendly and accommodating. They have a shuttle service to the train station, which was most appreciated. We would highly recommend this hotel.

The service was wonderful at Ginka. Staff was very accommodating to foreign guests and tried their best to explain everything. We appreciated the shuttle that took us to town whenever we wanted to go- super convenient! Our river view from our room was amazing and so peaceful. It was truly one of the most peaceful rest I had away from home. I will recommend to our friends.