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Sofitel Shanghai Hongqiao

109 $US

/nuit

Moyenne pour septembre

Sofitel Shanghai Hongqiao - Image 1

Sofitel Shanghai Hongqiao - Chambre

Sofitel Shanghai Hongqiao - Chambre

Sofitel Shanghai Hongqiao - Vue de la chambre

Sofitel Shanghai Hongqiao - Réception

Prix pour Sofitel Shanghai Hongqiao

Sélectionnez les dates pour voir les prix et les disponibilités

109 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Sofitel Shanghai Hongqiao, les prix par nuit s'élèvent en moyenne à 76 $US pendant le mois le moins cher (décembre) et à 161 $US pendant le mois le plus cher (novembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Sofitel Shanghai Hongqiao selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	81 $US
février	86 $US
mars	121 $US
avril	132 $US
mai	104 $US
juin	107 $US
juillet	91 $US
août	97 $US
septembre	109 $US
octobre	111 $US
novembre	161 $US
décembre	76 $US

Le plus cher : novembre (env. 161 $US)

Le moins cher : décembre (env. 76 $US)

À propos de cet établissement

Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine couverte, un bain à remous et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous...

Équipements

Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine couverte, un bain à remous et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).

Services de l'établissement

Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Les espaces événements de cet hôtel comprennent un centre de conférence et des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible sur demande).

Repas

Laissez-vous séduire par les spécialités Cuisine japonaise de Takara, l'un des 3 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. L'hébergement vous invite à la détente dans un de ses 2 bars/lounges. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 00 et le week-end de 06 h 30 à 10 h 30 (en supplément).

Chambres

Avec une décoration personnalisée, les 350 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Votre lit Select Comfort est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux.

Emplacement

En choisissant Sofitel Shanghai Hongqiao à Shanghai (Minhang), vous serez à 4 min en voiture de Centre de conventions et d'expositions de Shanghai et à 13 min de Parc Zhongshan (Sun Yat Sun). Cet hôtel très pratique pour les familles se trouve à 16,5 km de Quartier commerçant de Xujiahui et à 18,1 km de Temple de Jing'an.

À proximité

Centre de conventions et d'expositions de Shanghai(2.1 miles)
Centre commercial Hongqiao Tiandi(2.1 miles)
Zone industrielle Lingkong SOHO(4.3 miles)
Zone économique de Hongqiao Linkong(4.5 miles)
Xianxia Road(5 miles)
Vieille ville de Qibao(5.1 miles)
Zoo de Shanghai(5.6 miles)
Vieille Rue de Nanxiang(6.8 miles)
Centre commercial Global Harbor(6.9 miles)
Centre commercial Shanghai Outlets(7.2 miles)
Bijouterie Hongqiao Int'l Pearl City(7.3 miles)
Centre de loisirs Legoland Discovery Center(7.7 miles)
Parc d'expositions Intex Shanghai(8.1 miles)
Parc Zhongshan (Sun Yat Sun)(8.3 miles)
Shanghai Mart(8.3 miles)
Aéroport international Hongqiao (SHA)(3.5 miles)
Aéroport international Pudong (PVG)(44.3 miles)

Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre

Emplacement

No 666 Taihong Road, Shanghai, Chine

Centre de conventions et d'expositions de Shanghai (2.1 miles)

Centre commercial Hongqiao Tiandi (2.1 miles)

Zone industrielle Lingkong SOHO (4.3 miles)

Zone économique de Hongqiao Linkong (4.5 miles)

Xianxia Road (5 miles)

Vieille ville de Qibao (5.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

22

Chambre Supérieure, 2 lits une place, accès au salon club

Détails de la chambre

2 Lits Simples

Couchages 2

538 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

23

Chambre Luxe, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

538 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

25

Chambre Supérieure, 1 très grand lit, accès au salon club

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

474 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

27

Suite Junior, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salon séparé

22

Chambre Supérieure, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

484 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

25

Suite Club, 1 très grand lit, accès au salon club (Prestige)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

1216 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

17

Chambre Supérieure, 2 lits une place

Détails de la chambre

2 Lits Simples

Couchages 2

484 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

20

Chambre Luxe, 2 lits une place

Détails de la chambre

2 Lits Simples

Couchages 2

538 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

Avis des voyageurs sur Sofitel Shanghai Hongqiao

9

Fabuleux

Basé sur 350 avis vérifiés

Qui séjourne ici ?

Affaires

73%

Couples

6%

Familles

9%

Groupes

6%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Sofitel Shanghai Hongqiao, les clients apprécient les chambres spacieuses et confortables, les espaces publics élégants et un petit-déjeuner copieux, tout en notant des inconvénients tels que la qualité du service parfois inégale, des compétences en anglais variables et des problèmes occasionnels de maintenance ou de ménage qui affectent la fiabilité globale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Sofitel Shanghai Hongqiao, les clients apprécient les chambres spacieuses et confortables, les espaces publics élégants et un petit-déjeuner copieux, tout en notant des inconvénients tels que la qualité du service parfois inégale, des compétences en anglais variables et des problèmes occasionnels de maintenance ou de ménage qui affectent la fiabilité globale.

L'emplacement est pratique pour la gare ferroviaire, l'aéroport et le centre de conventions de Hongqiao, mais plusieurs clients l'ont trouvé éloigné du métro et des sites touristiques de la ville. Les installations, telles qu'une grande salle de sport et une navette utile, sont appréciées, mais le fonctionnement du restaurant et du bar peut être limité ou lent, avec une plainte sérieuse concernant des plats insuffisamment cuits. Certaines chambres semblent vieillottes malgré un confort généralement satisfaisant. Attendez-vous à un séjour soigné, orienté affaires, idéal pour les voyageurs de Hongqiao.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces publics élégants et la qualité générale des équipements sont remarquables, et la salle de sport est grande et bien équipée. Une navette pour l'aéroport et le centre d'exposition est également appréciée.

Avis de voyageur à ce sujet

8

Alexander

24 mars 2025

·

A séjourné 1 nuit

Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.

Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.

10

Guillermo

28 avr. 2024

·

A séjourné 1 nuit

Es una propiedad muy joven con un estilo arquitectónico clásico muy bien cuidada y muy amable su personal

Es una propiedad muy joven con un estilo arquitectónico clásico muy bien cuidada y muy amable su personal

10

Aphirak

11 nov. 2025

·

A séjourné 10 nuits

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

10

Ching han

27 nov. 2025

·

A séjourné 2 nuits

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

10

Ligen

29 mars 2024

·

A séjourné 2 nuits

It’s a little far from everything but a really fancy place to stay!

It’s a little far from everything but a really fancy place to stay!

10

Zhen Liang

4 avr. 2024

·

A séjourné 1 nuit

Nice , beautiful and quiet hotel.

Nice , beautiful and quiet hotel.

10

Pik Ying

30 déc. 2025

·

A séjourné 4 nuits

酒店好大，好新。早餐豐富。

酒店好大，好新。早餐豐富。

10

PANAGIOTIS

20 sept. 2025

·

A séjourné 2 nuits

Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.

Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.

10

Yonghui

3 janv. 2026

·

A séjourné 2 nuits

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

10

Daniel

31 juil. 2025

·

A séjourné 1 nuit

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement propres, mais les commentaires soulignent un ménage parfois inégal et quelques signes d'usure, comme de la rouille et des éléments vieillissants.

Avis de voyageur à ce sujet

6

Onhee

25 janv. 2026

·

A séjourné 1 nuit

객실 욕조 나사 녹슬어 있음. 침대 좋음. 기본 구성 괜찮음.

객실 욕조 나사 녹슬어 있음. 침대 좋음. 기본 구성 괜찮음.

10

Aphirak

11 nov. 2025

·

A séjourné 10 nuits

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

8

Wenyuan

6 juil. 2025

·

A séjourné 1 nuit

It is old

It is old

10

Ching han

27 nov. 2025

·

A séjourné 2 nuits

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

10

michael

21 juil. 2025

·

A séjourné 3 nuits

Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.

Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.

10

Arsène

16 nov. 2025

·

A séjourné 6 nuits

Endroit calme et propre

Endroit calme et propre

4

Aaron

30 oct. 2023

·

A séjourné 1 nuit

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

2

Jan

8 nov. 2025

·

A séjourné 5 nuits

Subject: Complaint Regarding Recent Stay at Sofitel Shanghai Hongqiao Dear Sofitel Shanghai Hongqiao Management Team, I am writing to express my disappointment with the experience during my recent stay at your hotel. Unfortunately, the level of service and room maintenance fell far below the standards I have come to expect from the Sofitel brand. During my stay: • There was no safe provided in the room. • Tea cups were not replaced or cleaned daily. • Bedsheets were not changed, even after several days. • The staff attitude was unhelpful and unprofessional, and overall service quality was very poor. These issues made my stay quite uncomfortable and left a very negative impression. I chose Sofitel because of its reputation for high standards in hospitality and guest care, but this experience was extremely disappointing. I hope you will take this feedback seriously and address these issues with your housekeeping and service teams. I would also appreciate an explanation and any gesture of goodwill for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Jan Tsang Room 4111 Oct 06-Oct 12

Subject: Complaint Regarding Recent Stay at Sofitel Shanghai Hongqiao Dear Sofitel Shanghai Hongqiao Management Team, I am writing to express my disappointment with the experience during my recent stay at your hotel. Unfortunately, the level of service and room maintenance fell far below the standards I have come to expect from the Sofitel brand. During my stay: • There was no safe provided in the room. • Tea cups were not replaced or cleaned daily. • Bedsheets were not changed, even after several days. • The staff attitude was unhelpful and unprofessional, and overall service quality was very poor. These issues made my stay quite uncomfortable and left a very negative impression. I chose Sofitel because of its reputation for high standards in hospitality and guest care, but this experience was extremely disappointing. I hope you will take this feedback seriously and address these issues with your housekeeping and service teams. I would also appreciate an explanation and any gesture of goodwill for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Jan Tsang Room 4111 Oct 06-Oct 12

8

Junei

10 févr. 2026

·

A séjourné 1 nuit

客室は清潔でした。スタッフの対応も丁寧でした。

客室は清潔でした。スタッフの対応も丁寧でした。

10

Beatriz

1 juil. 2023

·

A séjourné 1 nuit

Plugs in the room seré not Working otherwise perfect

Plugs in the room seré not Working otherwise perfect

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables, avec un décor classique, bien que certaines semblent datées et signalent des matelas mous ou des problèmes mineurs d'entretien.

Avis de voyageur à ce sujet

6

Onhee

25 janv. 2026

·

A séjourné 1 nuit

객실 욕조 나사 녹슬어 있음. 침대 좋음. 기본 구성 괜찮음.

객실 욕조 나사 녹슬어 있음. 침대 좋음. 기본 구성 괜찮음.

10

Aphirak

11 nov. 2025

·

A séjourné 10 nuits

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

8

Wenyuan

6 juil. 2025

·

A séjourné 1 nuit

It is old

It is old

10

Ching han

27 nov. 2025

·

A séjourné 2 nuits

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

10

michael

21 juil. 2025

·

A séjourné 3 nuits

Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.

Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.

10

Harry

14 sept. 2025

·

A séjourné 1 nuit

Nice room and great Chinese restaurant.

Nice room and great Chinese restaurant.

10

Yonghui

3 janv. 2026

·

A séjourné 2 nuits

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

10

Daniel

31 juil. 2025

·

A séjourné 1 nuit

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

10

VIROJ

28 juin 2025

·

A séjourné 4 nuits

Mattress too soft should change

Mattress too soft should change

8

Xiaoming

10 sept. 2023

·

A séjourné 1 nuit

Huge room and bed, classic design, not very convenient.

Huge room and bed, classic design, not very convenient.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients trouvent le personnel amical et serviable, et certains soulignent un excellent soutien aux voyageurs internationaux, mais la constance du service et la maîtrise de l'anglais varient. Certains signalent des problèmes de facturation, de réactivité ou d'attitude.

Avis de voyageur à ce sujet

10

Aphirak

11 nov. 2025

·

A séjourné 10 nuits

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

8

Ron

2 avr. 2025

·

A séjourné 1 nuit

Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.

Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.

8

You-Liang

2 juin 2025

·

A séjourné 1 nuit

One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.

One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.

10

Juan

24 mars 2025

·

A séjourné 4 nuits

The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.

The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.

10

JUAN

26 mars 2024

·

A séjourné 1 nuit

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!

4

faizan

6 juin 2024

·

A séjourné 3 nuits

If i could i would attach picture\'s to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.

If i could i would attach picture\'s to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.

10

PANAGIOTIS

20 sept. 2025

·

A séjourné 2 nuits

Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.

Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.

2

Jan

8 nov. 2025

·

A séjourné 5 nuits

Subject: Complaint Regarding Recent Stay at Sofitel Shanghai Hongqiao Dear Sofitel Shanghai Hongqiao Management Team, I am writing to express my disappointment with the experience during my recent stay at your hotel. Unfortunately, the level of service and room maintenance fell far below the standards I have come to expect from the Sofitel brand. During my stay: • There was no safe provided in the room. • Tea cups were not replaced or cleaned daily. • Bedsheets were not changed, even after several days. • The staff attitude was unhelpful and unprofessional, and overall service quality was very poor. These issues made my stay quite uncomfortable and left a very negative impression. I chose Sofitel because of its reputation for high standards in hospitality and guest care, but this experience was extremely disappointing. I hope you will take this feedback seriously and address these issues with your housekeeping and service teams. I would also appreciate an explanation and any gesture of goodwill for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Jan Tsang Room 4111 Oct 06-Oct 12

Subject: Complaint Regarding Recent Stay at Sofitel Shanghai Hongqiao Dear Sofitel Shanghai Hongqiao Management Team, I am writing to express my disappointment with the experience during my recent stay at your hotel. Unfortunately, the level of service and room maintenance fell far below the standards I have come to expect from the Sofitel brand. During my stay: • There was no safe provided in the room. • Tea cups were not replaced or cleaned daily. • Bedsheets were not changed, even after several days. • The staff attitude was unhelpful and unprofessional, and overall service quality was very poor. These issues made my stay quite uncomfortable and left a very negative impression. I chose Sofitel because of its reputation for high standards in hospitality and guest care, but this experience was extremely disappointing. I hope you will take this feedback seriously and address these issues with your housekeeping and service teams. I would also appreciate an explanation and any gesture of goodwill for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Jan Tsang Room 4111 Oct 06-Oct 12

8

Junei

10 févr. 2026

·

A séjourné 1 nuit

客室は清潔でした。スタッフの対応も丁寧でした。

客室は清潔でした。スタッフの対応も丁寧でした。

10

Daniel

31 juil. 2025

·

A séjourné 1 nuit

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Idéal pour la gare ferroviaire, l'aéroport et le centre de conventions de Hongqiao, mais plusieurs clients l'ont trouvé éloigné du métro et des sites touristiques de la ville.

Avis de voyageur à ce sujet

10

Aphirak

11 nov. 2025

·

A séjourné 10 nuits

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.

8

Ron

2 avr. 2025

·

A séjourné 1 nuit

Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.

Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.

10

Ching han

27 nov. 2025

·

A séjourné 2 nuits

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.

10

Manuela

28 avr. 2024

·

A séjourné 1 nuit

Impresionante el hotel y lo elegimos adicional porque estaba cerca de la estación de tren

Impresionante el hotel y lo elegimos adicional porque estaba cerca de la estación de tren

10

Ligen

29 mars 2024

·

A séjourné 2 nuits

It’s a little far from everything but a really fancy place to stay!

It’s a little far from everything but a really fancy place to stay!

4

Aaron

30 oct. 2023

·

A séjourné 1 nuit

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

10

Yonghui

3 janv. 2026

·

A séjourné 2 nuits

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

10

Chu-I

27 sept. 2025

·

A séjourné 1 nuit

方便

方便

8

Xiaoming

10 sept. 2023

·

A séjourné 1 nuit

Huge room and bed, classic design, not very convenient.

Huge room and bed, classic design, not very convenient.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est loué pour sa qualité et sa variété, et le restaurant chinois reçoit des commentaires positifs. Les options pour le dîner et le service au bar peuvent être limités ou lents, avec des erreurs de commande et une plainte grave concernant des plats insuffisamment cuits.

Avis de voyageur à ce sujet

8

You-Liang

2 juin 2025

·

A séjourné 1 nuit

One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.

One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.

10

Juan

24 mars 2025

·

A séjourné 4 nuits

The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.

The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.

4

Aaron

30 oct. 2023

·

A séjourné 1 nuit

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.

10

Pik Ying

30 déc. 2025

·

A séjourné 4 nuits

酒店好大，好新。早餐豐富。

酒店好大，好新。早餐豐富。

4

faizan

6 juin 2024

·

A séjourné 3 nuits

If i could i would attach picture\'s to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.

If i could i would attach picture\'s to justify my review. Ordered a beef burger when I arrived, inside was raw. Told the staff they said they can bring new i refused as it made me feel disgusted eating raw meat. Had food poisoning, went to the hospital the hotel staff did not care they said "sorry im just a worker" as quoted by the manager. No apology No care. This hotel is not 5 star worthy.

10

Harry

14 sept. 2025

·

A séjourné 1 nuit

Nice room and great Chinese restaurant.

Nice room and great Chinese restaurant.

10

Yonghui

3 janv. 2026

·

A séjourné 2 nuits

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

Hotellet har mycket hög standard, rummet är stort och skönt, frukostbuffé är utmärkt med stort urval, bra läge om man ska åka höghastighetståg då det ligger mycket nära Hongqiao tågstation.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Arsène

16 nov. 2025

·

A séjourné 6 nuits

Endroit calme et propre

Endroit calme et propre

10

Sebastien

3 nov. 2025

·

A séjourné 1 nuit

oui

oui

8

Saed

10 août 2026

·

A séjourné 2 nuits

Nice place if you have kids

Nice place if you have kids

10

Aditya

18 juil. 2026

·

A séjourné 3 nuits

We had a few problems but these were resolved by Rachel and Bella in the guest relations team. We appreciate their care and service. We would also like to compliment Catherine in the breakfast room.

We had a few problems but these were resolved by Rachel and Bella in the guest relations team. We appreciate their care and service. We would also like to compliment Catherine in the breakfast room.

10

MAULID

6 juin 2026

·

A séjourné 5 nuits

Great location, Wonderful place and people

Great location, Wonderful place and people

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 14:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement assure votre transfert depuis l'aéroport. Vous devez contacter l’hébergement à ce sujet 48 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).
Cet hébergement ne fournit pas d’articles personnels jetables, tels que des peignes, des éponges, des rasoirs, des limes à ongles et des gants lustreurs pour chaussures.
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.

Parking avec hauteur limite.

Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités de départ sans contact disponibles.

Le petit déjeuner buffet coûte environ 198 CNY par adulte et environ 99 CNY par enfant.
Toute arrivée anticipée fait l'objet de frais supplémentaires (sous réserve de disponibilité)
Supplément en cas de départ tardif : 49 % du tarif de la chambre (sujet à disponibilité)
Lit d'appoint : 300 CNY par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.