Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 by IHG

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Nous avons resté une deuxième nuit

Holiday Inn Express is in a good location in Mount Pleasant. This was our third time staying. The positives were it was near my doctor’s office, nice sized and clean rooms, could not hear any noise at night, the lady overseeing breakfast with a variety of foods offered and you can walk to the restaurant Sol. There were only two issues we noticed - the hallway carpet had crumbs in one place when we arrived and they were still there two days later. Our room air conditioning had an odor (mold or something in the air) blowing out we did not have on our previous visit a couple of years ago. It is a relatively new hotel so not sure if others had the same issue or it was just our room on the second floor.

Comfortable beds, very clean. Large variety for breakfast

We arrived around 3:30pm and the cleaning staff was still turning rooms. When we came back from dinner (5:47pm) they were STILL cleaning rooms. The hallway carpet was littered with bits of trash from the cleaning carts. Later I went down to the ground level (from 3rd floor) & walked the stairs to check each hallway floor. ALL had bits and chunks of trash, Cheese doodles, etc. Both elevator inspection certificates showed the last inspection was in 2024.Even after that there were big black bags of garbage everywhere! As for breakfast the next morning, what was there was very good. But there was no oatmeal, no grits, no pancake/waffle supplies, only 1-2 bread items. I'm a bagel person but they were not appetizing, so I opted for the wheat toast with cream cheese &1/2 banana & a cheese omelet that was really tasty. The coffee was delicious! We asked the kitchen lady (who was sitting in the dining area with another employee) about grits and she said she was too tired and there wouldn't be any grits on her shift. My sister was only kidding when she asked. Our room was great. The king bed (& pillows) was comfortable. The shower was nice with good hot water finally, but the pressure could be increased. I have lots of pictures if you are interested. Why did I do this? My job for 40+ years has been in vacation/resort & HOA management in Myrtle Beach. What I saw would not have passed my inspection.