Name: Iconic Hotel
Address: 71, Jalan Icon City, Icon City, Bukit Mertajam, Penang, Malaysia, Bukit Mertajam, Penang, Malaysia
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 8,530 verified reviews

Who stays here?

Business

55%

Couple

15%

Family

20%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Travellers say Iconic Hotel offers a convenient location near many eateries and business spots, generally friendly service, and spacious rooms, though recurring noise from thin walls and occasional service or billing hiccups can affect the experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

P'ng

3 weeks ago

·

Stayed 3 nights

The room was very clean and nice. Got lots of stores surrounding, very convenient. Night time was nice and quiet too. Recommend.

4

Neeraj

22 Mar 2026

·

Stayed 5 nights

Food not good at the hotel. Poor gym. Staff not flexible.

10

KOK SHEN

21 Feb 2026

·

Stayed 4 nights

Room and service seems good.

10

Oytun

13 Feb 2026

·

Stayed 4 nights

The room was very clean, and the service was excellent. My room was cleaned and thoughtfully reorganized every day. The staff were incredibly helpful, kind, and friendly throughout my stay. They even gave me a gift at check-out, which was a lovely surprise — and that’s not even mentioning the welcome gift at check-in, a pack of masks that I found very thoughtful. The room had everything I needed, making my stay very comfortable. The hotel’s location is also fantastic, with many great bakeries, restaurants, and bars nearby.

10

Heng

28 Dec 2025

·

Stayed 2 nights

Everything is good. Thank you for letting us check in early

71, Jalan Icon City, Icon City, Bukit Mertajam, Penang, Malaysia

Location

With a stay at Iconic Hotel Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This hotel is 14.6 mi (23.5 km) from KOMTAR and 16.1 mi (25.9 km) from Gurney Drive.

KPJ Penang Specialist Hospital(3 Miles)

St. Anne's Church(3.6 Miles)

Bukit Mertajam Hospital(3.8 Miles)

Megamall Pinang(4.3 Miles)

AEON Mall Bukit Mertajam(5.1 Miles)

Penang Bird Park(5.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, although it is limited.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 45 for adults and MYR 22.5 for children.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a surcharge of MYR 110 per room (one-way) during limited hours. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may include elevators and accessible bathrooms.

The hotel is centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. It is approximately 14.6 miles (23.5 km) from KOMTAR and 16.1 miles (25.9 km) from Gurney Drive.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the property for specific needs and any associated costs.

Iconic Hotel

Amenities

Property description

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