Name: Citadines Prai Penang
Address: G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Bukit Mertajam, Penang, Malaysia, Bukit Mertajam, Penang, Malaysia
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 3,834 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Citadines Prai Penang, travellers highlight a convenient location near eateries and transport, spacious apartment‑style rooms with comfortable beds, and courteous staff, while also noting that the on‑site breakfast feels limited and under‑replenished at times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Michael

8 Apr 2026

·

Stayed 1 night

Only one night, but we could not ask for anything better

8

Chee Mei

24 Aug 2025

·

Stayed 1 night

During breakfast time staffs are slow. Foods are empty and not refilling quickly

10

Nurul Ain 'Aqilah

7 Aug 2025

·

Stayed 1 night

The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers.

6

Bharat

24 Jul 2025

·

Stayed 1 night

Short stay, spacious room but no dining facilities. In addition there was smoke smell in the room. More like an apartment hotel . Nice gym.

10

Ricardo

23 Jun 2025

·

Stayed 3 nights

10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended .

G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Bukit Mertajam, Penang, Malaysia

Location

With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of Bukit Kecil Hujung and KPJ Penang Specialist Hospital. This aparthotel is 14.4 mi (23.2 km) from KOMTAR and 15.9 mi (25.5 km) from Gurney Drive.

Bukit Kecil Hujung(2.7 Miles)

KPJ Penang Specialist Hospital(3 Miles)

St. Anne's Church(3.4 Miles)

Bukit Mertajam Hospital(3.6 Miles)

Megamall Pinang(4.3 Miles)

AEON Mall Bukit Mertajam(4.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Pets are allowed, with a maximum of 2 pets per accommodation, each weighing less than 22 lbs. A pet fee of MYR 500 per accommodation, per night applies.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Airport shuttle services are available; details on pricing and arrangements can be obtained from the property.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility details are not provided.

The property is centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. It is approximately 27.3 km from Penang International Airport.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children are welcome; one child up to the age of 5 years can stay for free when occupying the parent or guardian's room using existing bedding.

Rollaway beds are available for a fee of MYR 120.0 per night. Cribs are not available. Advance request for rollaway beds is recommended.

Citadines Prai Penang

Amenities

Property description

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