Name: The Hoxton, Shepherds Bush
Address: 65 Shepherd's Bush Green, Londres, Angleterre, GB
Price range: 133 $US–300 $US per night
Rating: 9.13

Ce qu'en disent des voyageurs

Au The Hoxton, Shepherds Bush, les clients apprécient systématiquement le personnel agréable et les lits très confortables, tout en notant que les chambres sont compactes et facilement accessibles aux stations de métro et à Westfield. Certains ont trouvé les environs moins attrayants tard le soir.

Les chambres sont propres et bien conçues, mais généralement petites, avec quelques signalements de douches faibles ou de bruit provenant des portes et des couloirs. Sur place, le bar animé et le restaurant Chet’s sont salués, bien que le petit-déjeuner soit souvent décrit comme limité ou cher et que le service puisse être lent aux heures de pointe. Le service de ménage fonctionne sur demande et plusieurs clients ont indiqué que le réapprovisionnement ou le nettoyage avait été oublié ou retardé. Dans l'ensemble, attendez-vous à un point de chute élégant et bien situé, avec des chambres compactes et un hall d'entrée animé.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Équipements

Le bar sur place et le restaurant Chet’s créent une ambiance animée dans le hall d'entrée, avec des soirées DJ occasionnelles et une terrasse. Certains clients ont mentionné des prix élevés au bar ou un nombre limité de places assises à l'extérieur.

Avis de voyageur à ce sujet

10

J L

3 nov. 2025

·

A séjourné 1 nuit

Really good hotel with friendly and helpful staff. Our room was upgraded at check in and it was lovely - very comfortable with a great shower. The hotel bar was really nice. We would definitely recommend this hotel, we will be using it again next time we go to a gig at Shepherds Bush Empire.

10

David Don

20 mai 2024

·

A séjourné 3 nuits

Trendy spot. Really buzzy bar and restaurant, “Chets”. Room was a little on the smaller side but was expected. Nice bathroom. Slept very well - no noise from roads etc. Air conditioning very good. Fabulous lighting in the room too - really warm and chic. Plenty of space downstairs in the lobby/bar/“apartment” to catch up on a few emails before catching taxi to the airport. Staff very attentive - and lovely - at reception. Were more than happy to keep me stocked with water, coffee bags etc. I stayed here off a recommendation and would happily recommend it to anyone else! And it was easy for me to get to London Olympia Event space which is why I was there.

10

Paul

7 juil. 2024

·

A séjourné 1 nuit

Excellent. Lovely set-up. Great bar and restaurant

10

Stephannie

31 août 2024

·

A séjourné 3 nuits

The staff was amazing. Very attentive! The restaurant within the Hotel (Chet’s) has a very gourmet menu set in an American dining style.The full bar has everything you can imagine! I would stay here again, maybe a larger room. Met a wonderful friend Justina! She knew her stuff!

10

Sukhjot

23 oct. 2024

·

A séjourné 3 nuits

Amazing staff, hotel has a nice aesthetic, clean and good location. Also, enjoyed the restaurant in the hotel and the bar.

10

Rebecka

23 mai 2025

·

A séjourné 2 nuits

Wonderful stay at The Hoxton, stayed with them in Amsterdam severel times. Fist time to stay in their hotel in London. Fantastic rooms, perfect location, close so a huge mall with several shops, close to underground and buses. Walkng distance to both Notting Hill and Hammersmith. Staff was very friendly and helpful at the reception. the rooms clean and had evrything you need. Good vibe at the hotel with an DJ on friday night!

8

Gill

27 avr. 2024

·

A séjourné 3 nuits

Hotel has a welcoming, busy & vibrant vibe. Friendly reception staff. Room we had was a Cosy Park, it was big enough and I’d say a standard sized hotel room. Room was very clean, with a fridge, kettle, desk, large tv was a bonus! Bathroom was gorgeous, large rain shower. The heating controls might confuse some as you have to tap a few times to line up with the option you require. Very heavy traffic outside and a huge amount of blue light vehicles. Saying that, it quietened down overnight and didn’t disturb sleep at all. Bed was very comfy. Liked the different artwork around the hotel that wasn’t just ‘stock’ photos. Liked the local ‘tips’ at the entry to the lifts. Area around is one to be aware of, lots of men hanging around. There’s also a blood control kit on a wall near the BP garage as there’s been some serious crime in the area. Lots of bikes and delivery scooters on the pavement outside hotel can be dangerous. All in all just sensible precautions of your surroundings and you should be fine. Shepherd’s Bush Market tube just a few min walk around the corner or Shepherd’s Bush tube the other station is just slightly longer on the other side of the park. Didn’t have breakfast or dinner at the hotel but that area was always buzzing and had a nice vibe. Would stay again and it’s dog friendly so our well behaved Miniature Schnauzer had a lovely stay and they don’t charge anymore for a pet to stay which is wonderful.

6

Paul

27 juin 2025

·

A séjourné 2 nuits

Positives - very nice modern hotel, good location, comfortable room, staff mainly friendly, bar and front terrace were smart, able to leave luggage 7hrs after checkout. Negatives - asked for iron on arrival, then room make-up following day - neither were done until we chased it up. Bar quite expensive, and was left waiting for service a couple of times, Snack/nibble option there, should it be chargeable if having drinks? Outdoor terrace option at back wasn't there as option for evening. Felt there was an element of big city complacency that you experience more in major tourist/business cities.

10

Carl

25 févr. 2024

·

A séjourné 1 nuit

Staff were excellent. Nice clean rooms and great bar and restaurant

10

Simon

16 nov. 2025

·

A séjourné 1 nuit

What a beautiful hotel. Great location, beautiful roof, beautiful bar. Great staff.

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Propreté

Les chambres sont généralement impeccables et modernes. Le service de ménage fonctionne sur demande et plusieurs clients ont signalé des nettoyages manqués ou un réapprovisionnement lent.

Avis de voyageur à ce sujet

6

Alasdair

3 sept. 2023

·

A séjourné 1 nuit

The Hoxton is a relatively new hotel, and has been styled without character or charm. Security at the front desk was not what I was expecting throughout my stay. It didn’t make the hotel feel safe. The room was small (even though it was sold as premium). The view of the park was ok. On arrival there was a strong sewage smell in the bathroom but disappeared after showers. There were staff walking the corridors with air freshener as well so something must have been up! The room was average, the aircon not effective immediately but took time to cool the room. An average hotel stay. Have visited better hotels in the last month with more comfort, charm and facilities.

6

Heather

24 avr. 2023

·

A séjourné 28 nuits

Great location for exploring London given the close by Overground & the Underground station beyond that. The pipes have some issues (water wasn’t always available for short periods), & the on-demand room cleaning sounds great but is not dependable—sometimes it just doesn’t happen despite an acknowledged request. This hotel is probably better for short stays.

8

LORENZO

14 mai 2023

·

A séjourné 5 nuits

It took an hour and half to get room food service. It took 30 minutes to get through in the first place. I called receptionist twice.also i asked for room to be cleaned aat 9 am and still wasnt done by 3.pm

10

Rosie

28 nov. 2025

·

A séjourné 1 nuit

Room was spotless, staff were lovely, dinner at Chet's was incredible! The later checkout time was also a really nice touch :)

6

Joey

29 nov. 2023

·

A séjourné 7 nuits

I loved the location of this hotel - there are two underground stations within 10 minutes of the hotel. The staff were nice upon check in and out, process was seamless. The biggest con was room cleaning - you will need request to have your rooms cleaned which I understand. I asked for the room cleaned 4 times within 2 days to have the room cleaned the one time - it was never cleaned. When I called to ask what was going on - they apologized and saw I had made a cleaning request but no compensation were made. I had to tell them to sent a cleaner the same hour, since the trust was broken. I sat on the hotel floor for an hour while watching the cleaner clean my room. The trash wasn't taken out in the room nor the trash by the hotel door. I just expected more from a hotel chain and I paid a decent amount for this hotel. I would stay at this hotel mainly for the location but for the price I paid - I would find another location for next time

10

Ruxandra

15 août 2025

·

A séjourné 4 nuits

The spotless clean room. The "little" breakfast offered in a bag at the door hook. The coffee maker in the room, plus the free supply of coffee and water on demand. The big bathroom and room ( we had cosy room park view ). The big and very comfortable bed and pillows. The good wine list at the bar and at the restaurant. Nice and helpfull staff at the reception and at the restaurant.

10

Jared

8 mai 2023

·

A séjourné 4 nuits

Spotless and super comfortable, would stay again!

10

Mickey

22 juin 2025

·

A séjourné 2 nuits

Lovely and quiet. Very clean.

6

Victoria

10 juil. 2025

·

A séjourné 2 nuits

Stayed 2 nights (2 rooms) for a trip to Wimbledon. On return to the hotel we found our rooms had not been cleaned. Reception informed us that rooms were only serviced on request but no one had mentioned this at check-in and no information about this in the room. Housekeeping staff were not available at this time. Better communication would be helpful.

8

GILLIAN

7 juil. 2025

·

A séjourné 2 nuits

Hotel was well designed, comfotable and in a good location. 2 minute walk to Underground and Westfield. No housekeeping service, had to request clean towels, tea-bags, milk etc. But they were brougjt to our room very quickly. We ate dinner in Chets which was really good. Nice seating area at the front of the hotel. There was the option to have a grab and go breakfast delivered to the room which was ideal as we had an early start.

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Chambres

Les chambres sont compactes mais intelligemment conçues, avec des lits très confortables et généralement une bonne insonorisation. Certains clients ont noté des douches petites ou mal agencées, une faible pression de l'eau et des bruits occasionnels provenant des portes ou des couloirs.

Avis de voyageur à ce sujet

10

Miss

2 août 2025

·

A séjourné 1 nuit

The most amazing bed and pillows.

10

Glenn

28 sept. 2024

·

A séjourné 1 nuit

Small room but super comfy bed. Lobby was a great place to hang out or get some work done.

6

Emma

2 juin 2025

·

A séjourné 2 nuits

This hotel was ok but the room was very boxy as in not much room to move about, the shower was tiny and the door opened inward instead of outward so I was constantly banging my arm on something trying to close it. The bed was uncomfortable, I barely slept while here.

10

Chee Yong

16 août 2025

·

A séjourné 5 nuits

Great room on the sixth floor overlooking the main road. Compact but still cosy enough for the few days of stay

8

Charlotte

27 juin 2025

·

A séjourné 1 nuit

Great rooms, however poor water pressure in the shower on both occasions

8

Pippa

22 juin 2025

·

A séjourné 2 nuits

Great stay and windowless rooms in basement are quiet for sure you will get a good sleep. Bathroom a bit smaller than for other Hoxton rooms so did feel a bit basic rather than luxury but still good value for money.

4

Catherine

19 août 2025

·

A séjourné 1 nuit

Very noisy loud banging during the night like to a door or elevator bashing very loud ! Little or no sleep

6

Kathryn

8 août 2025

·

A séjourné 1 nuit

The staff at the hotel were very welcoming and friendly. However, the room was disappointing. The shower was very weak, the TV channels were basic, the pillows were so huge that they were not comfortable, the duvet was too thick for a summer season. It was spotlesslessly clean. The breakfast was expensive for what it was - coffee, juice and limited choice other than eggs. I have never been to a hotel where breakfast didn't include cereal or toast/jam, as well as a hot option. They did provide gluten free toast and eggs without a problem. It seemed as if the hotel was more about looks than the basics - it was elegant and attractive but not functional.

8

mark

25 févr. 2025

·

A séjourné 4 nuits

If you are two or plan to spend any time in your room don’t get the snug. Snug is an understatement. Otherwise great

8

sophia

19 août 2025

·

A séjourné 1 nuit

Really clean, lovely staff. In a horrible area but felt safe in the hotel. Rooms need better soundproofing, I could hear doors slamming in rooms above and adjacent throughout the night.

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Service

Le personnel est largement salué pour son amabilité, son aide et sa serviabilité, avec un enregistrement facile et des surclassements occasionnels. Cependant, certains ont signalé un service lent ou inattentif au bar et au restaurant, des demandes de ménage non prises en compte ou des problèmes de facturation et de communication.

Avis de voyageur à ce sujet

4

Heli

9 nov. 2023

·

A séjourné 4 nuits

reception staff unfriendly and arrogant

10

Hilary

31 août 2024

·

A séjourné 3 nuits

From start to finish my stay at The Hoxton was incredible. I’ve stayed at many different properties in London and this one was by far the best service and atmosphere. The young man who checked us in HOURSSSS early with no extra fee, excellent… the young woman who works at Chet’s from Spain, such a kind person, the young woman from Poland at the bar, super sweet, and Rihanna at check out was the best way to end things. Only slight complaint I had was the first floor was noisy after midnight with slamming doors, when I voiced to Rihanna she was empathetic and offered coffee or anything to help perk my day up. She was lovely. The room was clean and aesthetically pleasing, the bathroom was a good size for London, and the bed was very comfy, with a good amount of usable pillows. I will be a Hoxton fan for life. Thank you for making my mom’s first trip to London so memorable with your kindness! You guys are a true gem! It should not be considered luxury to be treated kindly, but you make it second nature.

6

Luke

17 déc. 2024

·

A séjourné 2 nuits

All in all had a nice stay and was a great location for my visit. However I felt the service in the bar area was poor. Always seemed to be a lack of staff. Staff that were on the bar seemed to have no urgency whatsoever. Just a lack of self motivation. Restaurant service was a little better.

10

Madeleine

5 janv. 2024

·

A séjourné 5 nuits

Excellent location steps from a tube stop. Excellent restaurant and drinks. Comfortable clean and spacious enough rooms. Had to ask them to restock water/toilet paper/towels and didn’t come in to make our beds once in our 5 night stay. I’m sure they would’ve if we asked. Friendly and nice staff. For whatever reason they charged something on our credit card after our stay without an explanation in an email so I will have to look into this

10

Alison

2 mars 2025

·

A séjourné 1 nuit

Fab staff - helpful and welcoming. Really friendly and very stylish hotel.

10

Jessica

3 févr. 2025

·

A séjourné 2 nuits

I've stayed at numerous Hoxton properties in several countries, and I've never had a bad stay. Staff at this particular location were incredibly helpful, and the rooms are lovely.

10

Francoise

25 nov. 2024

·

A séjourné 1 nuit

Staff was awesome

10

Daniel

14 sept. 2024

·

A séjourné 1 nuit

Was really impressed with the Hoxton. The staff were incredibly helpful and friendly from the moment we arrived. The room was small but plenty big enough for our needs…it was well maintained with a really comfy bed. Plus it’s only 2 mins from the tube. All in all it was excellent value for money compared with other London hotels and I would definitely stay there again.

2

John

24 févr. 2023

·

A séjourné 1 nuit

I have used Hoxton Hotels many times over the years and they are generally great. This new one has potential but the service is still terrible. Check in was a mess and they got my details wrong ... tried to get them corrected at checkout but still have not received a receipt. No iron in the room so called down for one. 20 minutes later = no iron ... so I called back ... promised to get one. 15 minutes later = no itron. Called back and told "no irons available" but promised to leave one outside my door early next morning. Next morning no iron ... called down a total of 7 more times ... an hour later I got an ironing board ... but still no iron!!! Eventually checked out in creased clothes after a 9 hour ten call wait for an iron. Not good enough Hoxton ... 5 stars became 1

6

Paul

27 juin 2025

·

A séjourné 2 nuits

Positives - very nice modern hotel, good location, comfortable room, staff mainly friendly, bar and front terrace were smart, able to leave luggage 7hrs after checkout. Negatives - asked for iron on arrival, then room make-up following day - neither were done until we chased it up. Bar quite expensive, and was left waiting for service a couple of times, Snack/nibble option there, should it be chargeable if having drinks? Outdoor terrace option at back wasn't there as option for evening. Felt there was an element of big city complacency that you experience more in major tourist/business cities.

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Emplacement

Pratique pour Westfield, Shepherd’s Bush Empire et plusieurs stations de métro. Plusieurs clients ont estimé que les environs immédiats pouvaient sembler bruts ou malfamés la nuit.

Avis de voyageur à ce sujet

10

Brent

29 mai 2023

·

A séjourné 1 nuit

The neighborhood has a wonderful local, relaxed feel and charm - a nice change of pace from the more bustling London areas. The hotel is close to tube and overground stations, bus, and only 30 mins car ride to LHR, which is a plus. Our room faced the park/street but was incredibly quiet. Great hotel design, comfy bed. I would stay again.

10

Jayne

28 déc. 2024

·

A séjourné 1 nuit

Lovely hotel, staff friendly and room clean and modern. Close to tube stations to explore and Westfield for shopping. Definitely stay here again and recommend to friends and family.

10

Alyssa

1 janv. 2025

·

A séjourné 2 nuits

The hotel was clean and nicely decorated. The hotel is located between two underground stations for quick travel around London.

10

Ruben

18 nov. 2025

·

A séjourné 15 nuits

Great location near subway and mall.

10

Cherrisse

27 août 2024

·

A séjourné 2 nuits

Excellent location, close to shopping, dining and transport.

8

Keiko

1 sept. 2024

·

A séjourné 2 nuits

Staff super friendly and helpful. From Shepherds bush station to the hotel, you pass through a bit dodgy street but apart from that, excellent location.

10

James

15 août 2025

·

A séjourné 1 nuit

Property is great! Only low score is the area but didn't affect my stay. It's an area that is slowly getting modernised. But still quite rough in parts.

10

Wade

13 juin 2025

·

A séjourné 2 nuits

Convenient location

10

Rebecka

23 mai 2025

·

A séjourné 2 nuits

Wonderful stay at The Hoxton, stayed with them in Amsterdam severel times. Fist time to stay in their hotel in London. Fantastic rooms, perfect location, close so a huge mall with several shops, close to underground and buses. Walkng distance to both Notting Hill and Hammersmith. Staff was very friendly and helpful at the reception. the rooms clean and had evrything you need. Good vibe at the hotel with an DJ on friday night!

8

Rebecca

21 sept. 2025

·

A séjourné 2 nuits

Amazing hotel, beautiful rooms. Super convenient location but worth being aware the area can turn a bit late at night. I’d not want to have travelled alone but as soon as in the hotel felt very safe.

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Repas

Chet’s est souvent salué pour ses dîners savoureux et son ambiance animée, mais le petit-déjeuner est souvent décrit comme limité ou cher et le service peut être lent aux heures de pointe. Des sacs de petit-déjeuner à emporter sont disponibles.

Avis de voyageur à ce sujet

8

claes

28 oct. 2025

·

A séjourné 2 nuits

Breakfast was mediocre

10

Lauren

15 mai 2024

·

A séjourné 1 nuit

We stayed at The Hoxton, whilst we ventured to Shepherds Bush to see Teddy Swims at the Empire and we had a fabulous stay. Lovely rooms, pretty views of the park, helpful & friendly staff, great food (Definitely recommend Chets), easy access to the Empire and a few nearby pubs/bars, food take outs, etc. Thank you!

10

A

11 oct. 2025

·

A séjourné 1 nuit

Breakfast good but expensive

8

Tim

10 mai 2024

·

A séjourné 1 nuit

Modern hotel built to an amazing standard. Room was very clean. Staff on welcome attentive and helpful. Quiet sleep and very comfy bed. Marked down slightly for the breakfast. Having paid £50 extra for my wife and I, we were disappointed to be told our options. We both wanted a full English, which equated to some egg and sourdough plus one other from a list, eg sausage or bacon etc … just the one mind you, everything else was £3 extra. One coffee or tea with no top up offered and no fruit juice etc .. this just stuck in the throat a little. I would add the staff were very helpful and the setting fab. In summary a great hotel with brill staff, it was the tiny extra bits that have been trimmed out, eg no biscuit in £280 room on arrival, that you remember.

10

Rosie

28 nov. 2025

·

A séjourné 1 nuit

Room was spotless, staff were lovely, dinner at Chet's was incredible! The later checkout time was also a really nice touch :)

8

Elizabeth

9 sept. 2024

·

A séjourné 1 nuit

I really like this hotel but I wasn't impressed with the service in the restaurant. Also, I had problems with the television set. Both times, I had to call reception to come up and fix it.

10

Sandra

4 janv. 2025

·

A séjourné 1 nuit

Nice view from the window! Central and close to the metro. Clean! Hotel has a nice vibe to it! Only complaint would be the linens, on day 3 I could literally touch and feel the detergent on them, it smelled heavy as well, hopefully just an accident, as it wasn’t like that the first night. Service at the reception is polite and helpful. Restaurant at the hotel is absolutely mad (in the worst way possible), ambiguous about allergies, my friend ordered to go, the food took long and that is one thing but the fact that she asked for the bill and had to wait more than 20 minutes and only got it after asking a different waitress, she ordered a bottle of soda which also took unreasonably long.

8

KJELL-DAVID

5 mai 2025

·

A séjourné 3 nuits

Great room, but breakfast can be had somewhere else. No buffet, you order tiny rations. Good for environment some would say, but takes the joy of breakfast on a nice trip

10

Oliver

4 mai 2024

·

A séjourné 1 nuit

Stylish and clean hotel, very comfortable bed and friendly staff. The food in the restaurant was excellent too.

8

Paul

23 mai 2024

·

A séjourné 1 nuit

Great hotel. Comfortable room with nice views over the green. Comfortable bed and a good shower. Let down by one of the worst hotel breakfasts I can remember. I was expecting the same menu as the Hoxton Shoreditch, it’s one of the reasons I booked as the breakfast there is fantastic. But the menu here is odd. You can almost get a deconstructed cooked breakfast by ordering sides of sausage and hash brown. But no cooked breakfast. What in the name of double reverse hipster is this. The rest of the menu was so uninspiring. There was a table next to me also looking at the menu in dis belief and we exchanged a confused glance and made a face. I ordered avocado toast and it arrived COVERED in shredded spring onion. This is a garnish that I’m sure nobody has ever asked for. Completely ruined it. Served with the poached egg I paid extra for which had clearly been cooked the day before it was so dry. I had 2 bites of the avocado toast and left it. Nobody came over to enquire why my plate was on the edge of the table. On check out nobody asked how my stay was. Would happily stay here again but I wouldn’t eat

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	171 $US
février	168 $US
mars	167 $US
avril	178 $US
mai	192 $US
juin	231 $US
juillet	226 $US
août	182 $US
septembre	222 $US
octobre	210 $US
novembre	202 $US
décembre	206 $US

di	lu	ma	me	je	ve	sa
1 $136	2 $206	3 $300	4 $284	5 $192	6 $171	7 $223
8 $134	9 $165	10 $213	11 $249	12 $172	13 $141	14 $202
15 $133	16 $193	17 $259	18 $251	19 $214	20 $214	21 $241
22 $135	23 $214	24 $259	25 $256	26 $254	27 $209	28 $251
29 $141	30 $214

The Hoxton, Shepherds Bush

Prix pour The Hoxton, Shepherds Bush

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Roomy

Cosy Neighbourhood

Snug Bunk Beds

Hideout (No Windows)

Cosy Up

Cosy Park

Snug

Avis des voyageurs sur The Hoxton, Shepherds Bush

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $253	21 $260	22 $180	23 $180	24 $203
25 $185	26 $160	27 $196	28 $194	29 $155	30 $150	31 $156