亞歷山卓舊城區英迪格飯店 IHG 旗下飯店

Beautiful hotel located in the heart of Old Town Alexandria. Minutes away from everything. The hotel staff was kind, courteous, and helpful. The property clean and has everything you would need, including parking! I would come back.

Maybe my expectations for an IHG hotel are high, but I felt the rooms were outdated and not particularly clean. Plus, there are no real amenities to speak of on this property. Whatever you do, don’t valet your car. The garage sign says $20 per night to park but if you valet it’s $42 per night (and you still need to drive the car into the garage yourself so not sure how the valet really helped).

We enjoyed our stay. The room was lovely and spacious. We would definitely stay again if presented and would recommend this hotel to others

Very nice property in a primo location. Terrific river view room. Bedding good. I’ve stayed here a few times and my impressions have been consistent. Poorly staffed. Th room attendant took the used towels but did not replace them. I get the feeling they skimped on IT. Always takes an inordinate amount of time to check in. A good portion of that time is spent with the clerk staring at the desk PC and occasionally making an entry, without comment. Heaven help you if there’s a line. Parking is a typically outrageous $42/night. Upon checking out, my exit ticket would not open the gate. I was being ordered to pay another $84. I had to back down the ramp and consult the attendant. He said I needed to have my ticket “reactivated “. I returned to the lobby and explained it all to the clerk. He was baffled. Again, the clerk had to make a lengthy inquiry with the PC. After several minutes, the clerk hand-wrote a note saying I had already paid. I was instructed to give this to the attendant and have him manually allow us to exit. The attendant was hesitant but relented. Total BS.

The hotel is close to the water with nice views and access to amenities. I didn't eat there but was overcharged for a drink purchase. It was supposed to be resolved but I'm still waiting on the statement credit .