Name: Taj Swarna, Amritsar
Address: Plot No. C-3, Opp. Outer Circular Road, Basant Avenue, Amritsar, Punjab, India, Amritsar, Punjab, IN
Price range: US$63–US$206 per night
Rating: 8.7

What guests think

Across recent reviews, Taj Swarna, Amritsar is praised for genuinely warm, helpful staff, tasty and varied food, and a convenient location near the mall and within easy reach of the Golden Temple and airport, delivering comfortable, generally clean stays.

Service draws frequent praise but several guests report slow check-in, delays at breakfast, and uneven follow-through on requests. Rooms feel spacious and cozy, though some mention dated touches, uncomfortable mattresses or pillows, AC quirks, Wi-Fi hiccups, and minor maintenance or stocking gaps. Facilities like the pool and spa are appreciated, with isolated complaints about a closed pool, lukewarm steam/sauna, and very cold public areas in winter. Expect a friendly, convenient stay with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often enjoy the pool and spa; some also note a small but adequate gym and a pleasant bar. A few negatives appear, including reports of a lukewarm or nonworking steam/sauna, very cold lobby/bar areas in winter, and one unannounced pool closure.

Related guest reviews

10

Rishi

21 Mar 2024

·

Stayed 2 nights

Amazing hotel with superb facilities. Staff are so friendly and helpful. Food selection and breakfast and lunch was great and very delicious. Lovely pool too

10

Mandip

4 Aug 2025

·

Stayed 1 night

The swimming pool was lovely and the staff in the restaurant were excellent - they catered well for vegans

10

Lesley

24 Oct 2025

·

Stayed 7 nights

An amazing hotel with brilliant staff. Room was immaculate and the spa really good and great value for money. All the staff were really friendly and helpful and couldn't do enough for you. Will definitely be back.

10

Manisha

15 Jan 2026

·

Stayed 2 nights

Hotel was perfect in every way except that the lobby was so cold! The bar was also very cold. The breakfast restaurant was heated nicely, but the main area was uncomfortably cold.

10

Gurmukh

28 Feb 2025

·

Stayed 3 nights

Great hotel. One of the better properties in Amritsar. Special thanks to Mukesh who helped with our bags at check in and check out. Suraj on the club lounge (5th floor) was very hospitable. Special thanks to Ravi at front desk who extended our check out even though the hotel was sold out realizing our friend wasn’t feeling well. Overall the hotel is in a great location. Has all the amenities. Breakfast Buffet had good food. The gym was a little smaller than expected but did the job. Pool area was beautiful as well.

4

Shama

4 Feb 2025

·

Stayed 6 nights

The service in the dining room was terrible. The swimming pool was closed due to maintenance, which wasn't mentioned at the time of the booking. We booked 4 rooms for 6 nights and we were not told about the swimming pool closure at check in time

2

Kartik

24 Apr 2023

·

Stayed 3 nights

if you are looking for a Taj experience this is not the property The building is in a poor shape The sauna and steam room not working Choice of flowers used for decoration pathetic The lobby is full of staff and managers but none want to meet you or talk to you they are just busy in something i have no clue The concierge has no clue of any travel attractions Even after talking this to siddarth one of the manager there is no change The room is good but all switches and electronics are quite outdated the F&B staff is the only saving point of the property some staff are still performing well Aashish and chef Ajay tried their best chauffer Ravi was great too Overall the staff need to check and train with oberoi and see what is the difference Taj you have lost one loyal customer of yours

10

Hansraj

17 Sept 2024

·

Stayed 1 night

Great experience relaxing environment and pool/spa amazing

10

Lakhvir

25 Sept 2024

·

Stayed 3 nights

Excellent hotel, wonderful helpful staff, and the kids loved the pool!!

8

Amarjeet

10 Jan 2025

·

Stayed 2 nights

Very disappointed that the steam room in the spa was Luke warm so unable to use

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Cleanliness

Many reviews describe the hotel as very clean, with tidy rooms and public areas. Some report lapses such as stained linens, dusty surfaces, dirty carpets or bathrooms, and a one-off drain odor that was resolved.

Related guest reviews

10

Jatinderpal

30 Nov 2025

·

Stayed 2 nights

Very clean property. Food was fantastic. Great options for breakfast and dinner. Recommend getting the breakfast and dinner package.

6

Harwinder

20 Mar 2025

·

Stayed 3 nights

Not very clean. Cannot rate as 5 star hotel.

8

Prashant

25 Aug 2025

·

Stayed 1 night

We stayed a night in July. We rented two rooms one was ok, the other one’s drain smelled. It was fixed quickly and hotel offered late checkout for free. Breakfast was all right, a bit too buttery for our taste.

10

Tejinder Singh

7 Mar 2024

·

Stayed 1 night

One of the cleanest hotels I’ve stayed in India. Amazing hospitality. Great food.

10

Sundeep

26 Mar 2025

·

Stayed 1 night

Beautiful clean hotel.

10

Satnam

21 Oct 2024

·

Stayed 1 night

Property was clean, service excellent the staff very polite.

6

Sandhya

19 Jun 2023

·

Stayed 1 night

I checked in and my room wasnt ready upon arrival. One room was ready aprox an hr and a half after arrival and the other wasn't ready till 3 hours after arrival. Room was nice and staff was nice as well. Lobby in the bathroom needs to be up-kept more often as it was dirty. Breakfast had a lot of options and dinner was excellent although it took a while for the food to come.

8

Karun

4 Mar 2024

·

Stayed 1 night

I’ve stayed at the Taj in the summer and it was absolutely fantastic however this time I found it was lacking. The room wasn’t clean, sheet was stained , shower doors dirty and lots of dust on top of all areas. I found even the staff was a little lacking this time. I don’t usually write reviews but I do really love this Hotel and I hope they improve on these areas and get back to a world class hotel it can be.

8

Jatender

29 Nov 2024

·

Stayed 4 nights

Not all the staff was well trained. Room carpet was old and dirty. We didn’t expect it from Taj!!

10

Keyur

3 Jan 2025

·

Stayed 5 nights

Our stay for a week was amazing. Weather rooms were spacious and clean, the hotel staff were very friendly and helpful and the location is great for access to the Golden Temple as well as being located right next to a Shopping Mall and cinema. The food at the hotel restaurant was delicious, though a little pricey compared to the other restaurants in Amritsar. Excellent service all round and would be happy to visit again.

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Rooms

Rooms are generally spacious, cozy, and comfortable, with useful amenities. Several guests cite drawbacks including uncomfortable beds or pillows, AC quirks, dated elements, Wi-Fi issues, and occasional minor maintenance or stocking problems.

Related guest reviews

8

Ethan

23 Jul 2023

·

Stayed 2 nights

Overall wonderful experience. Would have been nice if I was told about some of the facilities and shown where they are at check in. The buttons for the lights were super sticky & shower head was broken, wasn’t a big deal because I used the overhead one but still would have been nice to have that working.

10

Bipran

7 Sept 2025

·

Stayed 1 night

It's at a great location and has a mall right next. Rooms are cozy and nice.

8

Inderpal

20 Dec 2024

·

Stayed 2 nights

Internet connection was choppy and maybe the attention to detail was lacking. Overall a great stay, but after staying at the Leela, the differences stand out prominently.

10

Inderpal

5 Mar 2024

·

Stayed 2 nights

Very professional staff and nice rooms

8

Harmeet singh

11 Aug 2023

·

Stayed 1 night

Hotel is nice , but air conditioning in rooms is an issue

8

Bhagyata

28 Dec 2025

·

Stayed 2 nights

Very nice room in a beautiful property! The breakfast and dinner buffet were fantastic.

4

Madhav

28 May 2025

·

Stayed 1 night

THE ROOM SIZE AND THE DEWETS AND PILLOWS WERE TERRIBLE. INSPITE OF REPEATED REQUEST WAS ONLY ABLE TO GET REPLACEMENT AT AOBUT 5 IN THE MORING. HAD A SLEEPLESS NIGHT

8

Karan

3 Apr 2023

·

Stayed 2 nights

This is a fantastic property which will make you feel very comfortable. The food is excellent and the atmosphere wonderful. The rooms are spacious. We had the Taj Club upgrade which basically requested to a communal lounge with as few simple snacks and a neat alcohol serving a day. The service was good, but when you consider the level of service we have had across India on priorities in the same price band this hotel didn't live up to the expected standard. We asked for the cost of a car transfer, no one got back to us. The food was excellent, however the thing buffet was a little confusing in half of the items being for ordering from the table. No one explained this process which was surprising as we had a long delay in getting seated despite a number of empty tables. Drinks took al longer to arrive than the starters. Equally the staff just smiled but didn't make the invisible step of making you feel welcome and special. You expect something special when you book a Taj property, the name of associated with the finger things. The hotel is wonderful, I hope that in time the staffing helps it to achieve the status of something special.

6

Vick

18 Oct 2023

·

Stayed 1 night

Everything about the property was great except for the beds. It was one of the worst beds I’ve slept on and gave both my wife and I back pain. Kind of ruined the experience since we left both with back pain.

10

inderpal

1 Dec 2024

·

Stayed 1 night

The hotel is very nice and staff are all great!! But the beds mattresses are not comfortable hotel needs to get firmer better beds

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Service

Staff are widely described as warm, polite, and helpful, with effective support from front desk and concierge. However, recurring complaints mention slow or inconsistent service—especially at breakfast and check-in—and occasional communication or follow-through issues.

Related guest reviews

6

Deepika

3 Jul 2023

·

Stayed 2 nights

Staff wasn’t very active or quick in responding to request. Overall the service was very slow.

10

Gurmukh

28 Feb 2025

·

Stayed 3 nights

Great hotel. One of the better properties in Amritsar. Special thanks to Mukesh who helped with our bags at check in and check out. Suraj on the club lounge (5th floor) was very hospitable. Special thanks to Ravi at front desk who extended our check out even though the hotel was sold out realizing our friend wasn’t feeling well. Overall the hotel is in a great location. Has all the amenities. Breakfast Buffet had good food. The gym was a little smaller than expected but did the job. Pool area was beautiful as well.

4

Dhruv

14 Oct 2023

·

Stayed 1 night

Staff most ordinary and least helpful Have stayed over 35 years in about 50 Taj properties all over the world This was worse in practically every aspect - indifferent staff , attitude below average and least concerned staff This hotel and staff is damaging the Taj Brand and am going to give this feedback to both Top Hotel Management and your Taj Board

6

Steve

12 Oct 2024

·

Stayed 2 nights

I hope you’re not in a hurry. You will need to exercise great patience waiting for simple things. The check-in process for some reason took 20 minutes, although we were the only people checking in. The drinks at the bar were delicious, although again wait 15 minutes to get your drink. while napping, I was awakened to ask if I cared for turndown service. No big deal, until 10 minutes later when a different gentleman awakened me again and asked the same question. At the buffet in the morning, they were crowded so a 20 minute wait was totally acceptable, but now I understand why, as it took 20 minutes to get a simple cup of coffee, and the orders for my omelette and French toast were also lost and took 30 minutes. When we checked out, we left our luggage in temporary holding, and when we returned, it took 30 minutes to retrieve the luggage. Overall, the staff was very polite and friendly, but there was absolutely zero sense of urgency to their work

4

vinaydeep

4 Dec 2024

·

Stayed 1 night

The staff were adamant on getting foreign passports , they should also accept valid ids such as foreign driving licenses. They gave us a very hard time regarding ids. Also i called the room service to clean my room before we head out to a party. No one cleaned anything when i came back. The breakfast was good but overall i had a bad experience. Not staying again.

10

an

20 Oct 2023

·

Stayed 2 nights

Impeccable service. A high security VIP was also at the hotel at the time of our stay and additional restrictions were placed on the hotel. But the staff went above and beyond to ensure that none of the guests were inconvenienced and provided excellent service. I was able to make all arrangements for our stay over email well in advance of our arrival. Airport pickup/dropoff and arrangements to tour the city all went to plan and without a hitch. Taj is flag bearer of excellent service and Taj Swarna has more than lived up to that reputation.

6

Sandhya

19 Jun 2023

·

Stayed 1 night

I checked in and my room wasnt ready upon arrival. One room was ready aprox an hr and a half after arrival and the other wasn't ready till 3 hours after arrival. Room was nice and staff was nice as well. Lobby in the bathroom needs to be up-kept more often as it was dirty. Breakfast had a lot of options and dinner was excellent although it took a while for the food to come.

8

john

4 Dec 2024

·

Stayed 3 nights

Almost excellent. Mainly impressive but let down in a few areas, for example, the service at breakfast was chaotic, cups always in short supply, usually waiting 10 minutes plus for a cup of tea, no sense of urgency or efficiency about the staff. The same criticism of the staff in the bar area. However, the reception staff were excellent, helpful and efficient.

2

amritpal

29 Nov 2025

·

Stayed 4 nights

Worst room service and poor customer service and care stayed here many times in past worst experience this time

10

Karan

24 Oct 2024

·

Stayed 2 nights

I don’t think I have ever stayed in a hotel where literally every member of staff is so polite and sweet. From the security at the entrance to the reception to the breakfast to the room service staff, nothing ever is too much for them. The service has been very fast and extremely courteous. Can’t fault the property in any way and would definitely recommend this to anyone looking for a great hotel in Amritsar.

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Location

Location is convenient: next to a mall and within easy reach of the Golden Temple and airport, away from the busiest areas. A few comments note the immediate surroundings are less appealing or offer fewer options near the Temple.

Related guest reviews

10

Bipran

7 Sept 2025

·

Stayed 1 night

It's at a great location and has a mall right next. Rooms are cozy and nice.

10

Gurmukh

28 Feb 2025

·

Stayed 3 nights

Great hotel. One of the better properties in Amritsar. Special thanks to Mukesh who helped with our bags at check in and check out. Suraj on the club lounge (5th floor) was very hospitable. Special thanks to Ravi at front desk who extended our check out even though the hotel was sold out realizing our friend wasn’t feeling well. Overall the hotel is in a great location. Has all the amenities. Breakfast Buffet had good food. The gym was a little smaller than expected but did the job. Pool area was beautiful as well.

8

Avtar

18 Mar 2023

·

Stayed 2 nights

Convenient location for trips to the city center and the airport. If you like a little adventure, it’s an easy walk from the hotel through some of the bazaars to the Golden Temple. There’s a good sampling of food and drink stops along the way. The Swarna isn’t too different in terms of service level from other Taj hotels we’ve visited, and the menu selection/food quality is very good.

10

Daljeet

20 Feb 2023

·

Stayed 1 night

Very clean, friendly staff , excellent breakfast, walking distance to nearby mall Highly recommend

10

MELVIN

7 Mar 2024

·

Stayed 3 nights

Exceptional service from all departments, I would definitely recommend this hotel for stay in Amritsar to enjoy the surroundings; golden temple, airport, shopping mall etc.

10

Pervinder Kaur

21 Feb 2023

·

Stayed 4 nights

Great property, comfortable with great eating options. Kid and family friendly - great location, not too far out fromthe heart of Amritsar city and not in the heart of the busy city center.

10

Jerome

8 Dec 2022

·

Stayed 1 night

Très propre. Pas grand chose directement autour de l’hôtel. Proche de l’aéroport. Peu d’options à ce niveau près du Golden Temple

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10

Sanjana

19 Oct 2024

·

Stayed 2 nights

The property is definitely recommended. Its safe and have a big mall right next to it. And walking distance local market. The place is only 15 min away from Golden Temple out of the hustle bustle of city chaos. The staff is so helpful and nice. I am gonna go back here anytime I am in Amritsar next.

10

Vikas

26 Aug 2023

·

Stayed 8 nights

We visited from Boston and stayed for one week at Taj Amritsar. The stay at the Taj Amritsar was fantastic. We were met with extremely polite and resourceful staff. They made us feel extremely welcome and always were ready to help at every instance. Included in our stay was daily complimentary breakfast at the buffet which had everything from American dishes to local street food. I can’t stress enough how amazing the staff and hotel was. The room was a deluxe king room that made us feel right at home. Included in the room was a very spacious bathroom, that was replenished daily with razors to shampoo. This is without a doubt one of the best places to stay in Amritsar! Also it’s close to the airport for an easy departure back home!

10

Keyur

3 Jan 2025

·

Stayed 5 nights

Our stay for a week was amazing. Weather rooms were spacious and clean, the hotel staff were very friendly and helpful and the location is great for access to the Golden Temple as well as being located right next to a Shopping Mall and cinema. The food at the hotel restaurant was delicious, though a little pricey compared to the other restaurants in Amritsar. Excellent service all round and would be happy to visit again.

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Dining

Food quality is frequently praised, with varied, tasty buffets and chefs accommodating special requests, including vegan dishes. Downsides include slow or chaotic breakfast service at times, higher prices for some items, and one report of flies in food.

Related guest reviews

10

Mandip

4 Aug 2025

·

Stayed 1 night

The swimming pool was lovely and the staff in the restaurant were excellent - they catered well for vegans

10

Kulvinder

1 Jan 2024

·

Stayed 4 nights

We would highly recommend this hotel - modern, clean, polite and attentive staff. We would particularly like to commend the restaurant staff - food was varied and delicious, the staff customised food for us at times and were incredibly attentive. We really enjoyed our stay.

10

Jatinderpal

30 Nov 2025

·

Stayed 2 nights

Very clean property. Food was fantastic. Great options for breakfast and dinner. Recommend getting the breakfast and dinner package.

8

Bhagyata

28 Dec 2025

·

Stayed 2 nights

Very nice room in a beautiful property! The breakfast and dinner buffet were fantastic.

8

Ruby

29 Oct 2025

·

Stayed 1 night

Flies and insects I. Food

8

Inderjit

13 Oct 2024

·

Stayed 1 night

Check in was fast ,price was reasonble .breakfast ruined our experience as everyone was waiting for dishes and after staff to fill up the empty bowls .my kids ,wife went to staff ,manager more than 10 times to get dosa or puri .everyone was complaining to fill up empty dishes .pathetic experience .I really missed hotel hyatt breakfast where i used to stay before but their facility is old .

8

john

4 Dec 2024

·

Stayed 3 nights

Almost excellent. Mainly impressive but let down in a few areas, for example, the service at breakfast was chaotic, cups always in short supply, usually waiting 10 minutes plus for a cup of tea, no sense of urgency or efficiency about the staff. The same criticism of the staff in the bar area. However, the reception staff were excellent, helpful and efficient.

10

Keyur

3 Jan 2025

·

Stayed 5 nights

Our stay for a week was amazing. Weather rooms were spacious and clean, the hotel staff were very friendly and helpful and the location is great for access to the Golden Temple as well as being located right next to a Shopping Mall and cinema. The food at the hotel restaurant was delicious, though a little pricey compared to the other restaurants in Amritsar. Excellent service all round and would be happy to visit again.

6

Sanjay

21 Mar 2024

·

Stayed 2 nights

The property is clean and well maintained. Great food especially the breakfast buffet. Staff was ok room service was efficient. Other were not as efficient. We were told we had a hotel dropoff with our club room. Asked the staff to make sure it was arranged. Two members said was and when it was time to go ot was not. At check in we were told a 1pm check-out was fine again the day of departure they said it was not.

4

Aashish

16 Oct 2024

·

Stayed 1 night

I stayed at this property 3 years ago and how things have changed. This dated property are dining out on the Taj name . Travelling with an infant they lost our baby milk on 2 occasions when asked to be placed in the fridge. They were overwhelmed at breakfast service and food is not what is expected of Taj at those prices. We requested a better fridge and this was promised but never delivered. Will look elsewhere in the future as many more options open now in the city

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Month	Average price
January	US$104
February	US$161
March	US$144
April	US$96
May	US$74
June	US$69
July	US$67
August	US$77
September	US$85
October	US$111
November	US$133
December	US$150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $206	3 $157
4 $85	5 $106	6 $119	7 $112	8 $127	9 $163	10 $127
11 $88	12 $79	13 $107	14 $111	15 $86	16 $103	17 $164
18 $134	19 $112	20 $106	21 $116	22 $162	23 $142	24 $147
25 $113	26 $99	27 $108	28 $99	29 $110	30 $141	31 $146

Taj Swarna, Amritsar

Prices for Taj Swarna, Amritsar

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Twin Beds

Luxury Room, 2 Twin Beds

Executive Suite, 1 King Bed

Deluxe Room, 1 King Bed

Luxury Room, 1 King Bed

Taj Club, Club Room, 2 Twin Beds

Taj Club, Club Room, 1 King Bed

Presidential Suite, 1 King Bed

Guest reviews of Taj Swarna, Amritsar

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Taj Swarna, Amritsar

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $137
20 $70	21 $66	22 $67	23 $63	24 $64	25 $68	26 $71
27 $71	28 $67	29 $64	30 $66