Is parking available at the property?

Self-parking is available on-site for a fee of approximately USD 4 per night, which includes in/out privileges. Additionally, nearby parking is available at the same rate, located 98 feet away and open 24 hours.

What type of breakfast is offered?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 5 for adults and children.

Does the property allow pets?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 1:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 12 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding wheelchair-accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kathmandu, within a 10-minute walk of Asan Bazaar and Garden of Dreams. It is approximately 0.9 miles from Basantapur and 1.7 miles from Swayambhunath. The preferred airport is Tribhuvan International Airport, located about 5.5 km away.

What are the policies for guests staying with children?

One child aged 4 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10 per night. Advance request or confirmation may be required for extra beds.

Hotel Jay Suites - Comfortable Accommodation in Kathmandu

Average nightly price at Hotel Jay Suites by month, last 12 months (USD)
Month	Average price
January	$24
February	$24
March	$25
April	$25
May	$24
June	$27
July	$24
August	$22
September	$23
October	$25
November	$24
December	$27

What guests think

Hotel Jay Suites draws consistent praise for its central Thamel location, friendly and attentive staff, and good value, with many guests highlighting clean, comfortable rooms and assistance arranging transport or activities during stays that sometimes extend beyond initial plans.

Breakfast is commonly described as tasty with good choices, and an elevator is appreciated. Recurring downsides include occasional cleanliness lapses, maintenance issues like faulty air conditioning or bathroom doors, and some noise or mattress discomfort. Expect a well-located, budget-friendly base with warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator is available and repeatedly appreciated by guests.

Related guest reviews

10

Lisa

Apr 1, 2023

·

Stayed 1 night

This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.

10

OSCAR A

Apr 23, 2023

·

Stayed 4 nights

Everything was super nice, the room was clean, AA worked fine, no issue, and the service was good! Rajan (the desk guy) was super friendly and helpful. We recommend staying here if you want a pleasant stay in Kathmandu. The only negative point was maybe the lack of hot water but aside from that, all good! Also the location is perfect and near many places to eat at day or late night (we went walking to eat dinner at 3 am around Thamel area and felt safe). Strongly Recommended!

10

lai kwan

Apr 28, 2024

·

Stayed 4 nights

staff are super nice and helpful. Strong hot shower, quiet room and good air conditioning. Many shops and restaurants nearby.

10

Josh

Sep 22, 2024

·

Stayed 2 nights

We had a lovely stay at Jay suites and they helped us organise transport in the morning, the room we chose had a kitchen with everything you need.

8

Jagroop

Mar 16, 2024

·

Stayed 1 night

Hotel is in a good location. Room has what you need. Breakfast is very hearty and the service is great. Always treated with a smile.

10

Kazuko

Mar 24, 2024

·

Stayed 4 nights

Staffs were so kind and friendly, supported me in many ways. Facility is a little bit old, but fine. ATM located next door. Also, they can arrange for different tours, such as hiking, Himalayan flight tours, etc.

10

John

Nov 24, 2024

·

Stayed 3 nights

I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.

8

YUTAKA

Apr 8, 2023

·

Stayed 1 night

ドライヤーがないのが不便でした。スタッフは良かったです

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8

John

Nov 8, 2024

·

Stayed 2 nights

Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.

10

John

Nov 15, 2024

·

Stayed 4 nights

I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but several report issues such as dirty bathrooms, stained bedding or towels, dusty floors, bugs, and occasional odors.

Related guest reviews

10

Kylie

Apr 5, 2025

·

Stayed 3 nights

Staff are lovely, the hotel is in a good area and nice and clean

10

Brett

Mar 22, 2023

·

The well-located Jay Suites had comfortable beds, clean and spacious rooms, and excellent value for money. Best of all is the friendly staff at the front desk--Rajan in particular--who are happy to help arrange anything you need.

2

Kira

Nov 19, 2024

·

Stayed 3 nights

The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking

8

Raymond

Nov 5, 2025

·

Stayed 1 night

The room was very clean and the staff are very helpful and friendly. This was my second stay at this hotel.

2

Nandini

Nov 15, 2024

·

Stayed 2 nights

air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience

2

Sarbjit

Nov 6, 2024

·

Stayed 2 nights

This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful. I would not recommend this hotel.

2

Lucas soares

Oct 23, 2023

·

Stayed 5 nights

Horrível a abordagem final de desconfiança… acredito porque não quis serviço de quarto… desconfiaram que eu tivesse feito algo com o quarto… estava indo embora… pediram para eu esperar para checarem o quarto…tenho 45 anos…viajo muito… e isso nunca aconteceu…. Na minha opinião, pessoas desconfiadas, são pessoas que fazem muito mal com as outras pra achar que todas são iguais a ela… como se o quarto fosse ótimo… Toalhas todas manchadas e mal cheirosas…edredom rasgado e eu não reclamei… A senhora que fica sentada em frente ao elevador sempre com cara de poucos amigos…uma má vontade de dar bom dia que dá pena…acho que é a dona ou alguma responsável… Certamente não foram sensíveis comigo, como fui com eles…

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10

Christine

Oct 28, 2024

·

Stayed 2 nights

L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou. I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!

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10

Steven

Oct 1, 2023

·

Stayed 1 night

Great location in Thamel. Very nice room that was very clean.

10

Parag

Mar 22, 2025

·

The property is well located in Thamel and suites are clean and staff is welcoming.

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Rooms

Rooms are generally spacious and comfortable, with some quiet rooms noted. However, a few guests mention noise between rooms and occasional mattress quality concerns.

Related guest reviews

10

Tuan

Nov 13, 2025

·

Stayed 2 nights

The room was spacious and the staff were friendly and attentive. I would definitely come back!

10

Brett

Mar 22, 2023

·

The well-located Jay Suites had comfortable beds, clean and spacious rooms, and excellent value for money. Best of all is the friendly staff at the front desk--Rajan in particular--who are happy to help arrange anything you need.

2

Kira

Nov 19, 2024

·

Stayed 3 nights

The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking

10

Kevin

Mar 29, 2023

·

Stayed 2 nights

Perfectly located within Thamel, which is where all the restaurants, shop vendors, and bars are located. However, it's down a side street, so it's really quite. You can walk anywhere, which is what you want in Kathmandu. This is the heart of the city. The rooms at Hotel Jay are spacious and clean and the bed is comfortable. Special shout-out to Rajan at Front Desk, who has made my time here really easy. He has given me suggestions on everything I have needed -- taxi fare expectations, restaurants, laundry, and tourist attractions. He speaks great English, which isn't always the case with most people you meet in Kathmandu. Highly recommend this hotel!

10

Maureen

Dec 7, 2022

·

Stayed 19,328 nights

Location near shopping and restaurants but the hotel was very quiet. The staff were very professional but also very friendly. Room was bright, clean and comfortable. I would definitely stay here again.

2

Sarbjit

Nov 6, 2024

·

Stayed 2 nights

This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful. I would not recommend this hotel.

10

Lisa

Apr 1, 2023

·

Stayed 1 night

This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.

10

Sudhir

Mar 2, 2024

·

Stayed 3 nights

The staff were attentive and extremely helpful. They helped with some of our transportation needs especially from the airport and back . The room was very spacious and clean . We were near some of the main attractions .

6

Ludmila

May 15, 2024

·

Stayed 1 night

Little noisy, from the other rooms or building. Friendly & helpful stuff.

8

John

Nov 8, 2024

·

Stayed 2 nights

Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.

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Service

Service is widely praised as friendly, attentive, and proactive, with staff helping arrange transport and tours and resolving issues. A small number of reviews cite lapses in attitude or appropriateness.

Related guest reviews

10

Benjamin

Nov 27, 2025

·

Stayed 6 nights

Excellent hotel, well located in Thamel, very comfortable and terrific value for money. Bibas and his staff could not have been more helpful during our 8 night stay, going above and beyond by providing me with care and support after I sprained my ankle badly. The Indian breakfast option is delicious and proved to be a huge hit with our party. Would have no hesitation recommending.

10

Timothy

Oct 7, 2025

·

Stayed 4 nights

I have stayed here before and I will continue to come back. I would say the best part always is the incredible staff from the front desk to housekeeping. They are sincerely pleasant and extremely helpful. I had a challenge of missing luggage from the airport and they jumped in by helping me get updates from the airport to navigating my search to acquire items I needed immediately. The hotel is centrally located in Thamel, it’s clean, well kept, and a hands down bargain in my opinion.

10

Ana

Nov 5, 2024

·

Stayed 2 nights

Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!

4

Vinita

May 23, 2023

·

Stayed 3 nights

Not as advertised. Service was not appropriate.

10

Gonzalo

May 2, 2025

·

Stayed 4 nights

I had a wonderful stay at this hotel. The location is very convenient, the facilities are clean and comfortable, and the atmosphere is calm and pleasant. I want to give special thanks to Sagar, who was incredibly kind and helpful throughout my stay. He assisted me with everything I needed, always with a smile. Thanks to him, my experience in Kathmandu was even better. I highly recommend this place!

10

Kazuko

Mar 24, 2024

·

Stayed 4 nights

Staffs were so kind and friendly, supported me in many ways. Facility is a little bit old, but fine. ATM located next door. Also, they can arrange for different tours, such as hiking, Himalayan flight tours, etc.

10

John

Nov 24, 2024

·

Stayed 3 nights

I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.

10

Yue-Kiu

Jul 25, 2023

·

Stayed 4 nights

Exceptional hospitality, excellent customer service, friendly staff, and convenient location right in the heart of Thamel (the main tourist area in KTM). Thank you to Kishore and the other amazing staff! Great job.

10

Sean

Jan 6, 2025

·

Stayed 1 night

Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.

10

Kundan

Oct 29, 2024

·

Stayed 3 nights

Very friendly staff. Respect and respond to your request in a timely manner.

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Location

Central Thamel location with shops, restaurants, and attractions within easy walking distance; some find it quieter due to a side-street setting and safe for solo travellers.

Related guest reviews

10

Benjamin

Nov 27, 2025

·

Stayed 6 nights

Excellent hotel, well located in Thamel, very comfortable and terrific value for money. Bibas and his staff could not have been more helpful during our 8 night stay, going above and beyond by providing me with care and support after I sprained my ankle badly. The Indian breakfast option is delicious and proved to be a huge hit with our party. Would have no hesitation recommending.

10

Timothy

Oct 7, 2025

·

Stayed 4 nights

I have stayed here before and I will continue to come back. I would say the best part always is the incredible staff from the front desk to housekeeping. They are sincerely pleasant and extremely helpful. I had a challenge of missing luggage from the airport and they jumped in by helping me get updates from the airport to navigating my search to acquire items I needed immediately. The hotel is centrally located in Thamel, it’s clean, well kept, and a hands down bargain in my opinion.

10

Kevin

Mar 29, 2023

·

Stayed 2 nights

Perfectly located within Thamel, which is where all the restaurants, shop vendors, and bars are located. However, it's down a side street, so it's really quite. You can walk anywhere, which is what you want in Kathmandu. This is the heart of the city. The rooms at Hotel Jay are spacious and clean and the bed is comfortable. Special shout-out to Rajan at Front Desk, who has made my time here really easy. He has given me suggestions on everything I have needed -- taxi fare expectations, restaurants, laundry, and tourist attractions. He speaks great English, which isn't always the case with most people you meet in Kathmandu. Highly recommend this hotel!

10

Lisa

Apr 1, 2023

·

Stayed 1 night

This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.

10

Jay

Aug 15, 2024

·

Stayed 4 nights

The employees at the Jay suites were thorough and professional in their duties. I really appreciate their attention to detail and I will be back for sure. The hotel is located in the heart of Thamel with countless shops and restaurants nearby. They will do their best to accommodate your every request!

10

Gonzalo

May 2, 2025

·

Stayed 4 nights

I had a wonderful stay at this hotel. The location is very convenient, the facilities are clean and comfortable, and the atmosphere is calm and pleasant. I want to give special thanks to Sagar, who was incredibly kind and helpful throughout my stay. He assisted me with everything I needed, always with a smile. Thanks to him, my experience in Kathmandu was even better. I highly recommend this place!

10

Marie-Helene

Oct 8, 2024

·

Stayed 5 nights

The Jay Suites teams has been very helpfull with all of our needs. The hotel is clean and quiet, near everything in Thamel. It has been a perfect second home while in Kathmandu! Thanks!

10

Julie

Oct 26, 2024

·

Stayed 4 nights

The hotel is located in a convenient place for tourists. As a young woman travelling alone I found it very safe with attentive staff who were happy to help wherever possible. It was clean and very reasonably priced

10

Pavel

Jan 19, 2025

·

Stayed 4 nights

Great location and friendly staff. Highly recommend!

10

Parag

Mar 22, 2025

·

The property is well located in Thamel and suites are clean and staff is welcoming.

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Dining

Breakfast is frequently praised for taste and variety. One review wished for a more substantial offering.

Related guest reviews

10

Benjamin

Nov 27, 2025

·

Stayed 6 nights

Excellent hotel, well located in Thamel, very comfortable and terrific value for money. Bibas and his staff could not have been more helpful during our 8 night stay, going above and beyond by providing me with care and support after I sprained my ankle badly. The Indian breakfast option is delicious and proved to be a huge hit with our party. Would have no hesitation recommending.

10

Kyah

Apr 6, 2024

·

Stayed 2 nights

Incredibly helpful and kind staff, very clean rooms. Were easy to extend our stay, delicious breakfast. Great location!

8

Martin

Apr 7, 2024

·

Stayed 1 night

Personnel sympathique, salle de bain propre. Le petit déjeuner pourrait être plus copieux et la terrasse aménagée. Réceptionniste Anup très sympathique

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10

Saroop

May 22, 2024

·

Stayed 3 nights

“excellent location. very friendly family, nice breakfast. clean rooms and bathroom”

10

Lisa

Apr 1, 2023

·

Stayed 1 night

This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.

8

Jagroop

Mar 16, 2024

·

Stayed 1 night

Hotel is in a good location. Room has what you need. Breakfast is very hearty and the service is great. Always treated with a smile.

10

John

Nov 24, 2024

·

Stayed 3 nights

I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.

10

Sean

Jan 6, 2025

·

Stayed 1 night

Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.

10

Geneviève

Apr 13, 2025

·

Stayed 2 nights

The room is nice and clean. The food is good.

10

John

Nov 15, 2024

·

Stayed 4 nights

I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $25	13 $25	14 $25	15 $24	16 $27	17 $27
18 $27	19 $27	20 $29	21 $35	22 $29	23 $28	24 $29
25 $27	26 $34	27 $29	28 $34	29 $29	30 $29	31 $29

Su	Mo	Tu	We	Th	Fr	Sa
1 $29	2 $29	3 $29	4 $29	5 $29	6 $31	7 $34
8 $29	9 $34	10 $29	11 $29	12 $31	13 $29	14 $29
15 $29	16 $29	17 $35	18 $35	19 $35	20 $35	21 $35
22 $29	23 $35	24 $29	25 $29	26 $29	27 $35	28 $29
29 $29	30 $35

Hotel Jay Suites

Prices for Hotel Jay Suites

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Family Room

Deluxe Double Room

Deluxe Triple Room, 3 Twin Beds

Deluxe Single Room

Deluxe Apartment, 1 Bedroom, Kitchenette, City View

Guest reviews of Hotel Jay Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Jay Suites

Prices for upcoming dates