亞歷山大堡貝爾法斯特萬豪唐普雷斯套房飯店

Centrally located for Mount Vernon. Additional cost for self-parking. Room was clean & adequate for our short visit

The biggest problem was the pool being fiwn My son has Autism and needs thexwater. He said he would settle for a tub but when we got to the room the tub stopper was missing. The young lady at the desk went overxand above to help.

Pool had no towels..

This is a very convenient place to stay with free parking and a full kitchen. We were a group of 3 women traveling together and we felt safe here.

The location is very clean and the beds are very comfortable. We enjoyed the morning breakfast, fitness center and the gym. We had a great stay and recommend it to other travelers.

Very clean, the breakfast was delicious and the pool was heated just right.

Great stay! Pool was clean, breakfast was hot. Room was super clean! Overall great stay! Definitely recommend

Property was very clean and it is new It had free on site parking gym and indoor pool Breakfast area was small but breakfast was good Would stay there again

Excellent stay just be aware that they charge for parking

Nice Property didnt like that I had to pay for parking though

This place was amazing on the outside & lobby . Once we got to the elevator , one out of order, once we got to the room the key didn’t work , we got a new key & when we went in there were dirty rags in the bathroom still as if the room wasn’t properly cleaned . We complained & they said they can clean the room but not by a house keeper since it was late or we can check out since we booked through a 3rd party . We had to stay in a nasty half cleaned room until we seen a trail of ants in the window seal . Disgusting . We checked out and I demand a refund !!!!!

Good service and clean room

The room was infested with ants.

it was amazing my room was clean and the pool was clean

I stayed here for 5 nights/6 days and my 2 kids enjoyed the pool and breakfast. However, the first room we stayed at had an ant problem. We were scheduled for every other day room replenishing service, but that did not occur and there was quite a few ants even though we do our best to keep the room clean and tidy. I probably had to remove about 10-12 ants in less than 1 minute and asked the front desk to provide another room, which they did. This room was much better and there were no issues the duration of our stay. I did find the front desk representative to not be as helpful considering our situation and me having 2 young children. He questioned me a bit and then the next day there were no pool towels and I requested a few more and again he questioned me by asking if there are any because they replenished the towel rack earlier. I double-checked and confirmed that they had no towels and he provided me with the number I initially requested, but unsure why there was so much questioning coming from this one representative. The rest of the staff were lovely and helpful. Just check for ants before you settle in.

Nice location, clean hallways, fitness center and rooms

The room and kitchen where a good size. The only complaint would be the bathroom wasnt to clean the toilet lid had some kind of pink stuff on it. The pool was nice. Breakfast they had different options

Great stay! Pool was clean, breakfast was hot. Room was super clean! Overall great stay! Definitely recommend

Property was very clean and it is new It had free on site parking gym and indoor pool Breakfast area was small but breakfast was good Would stay there again

I wasn’t expecting the room to be so nice. Very clean and the amenities were nice. I’d stay here again.

Room was better than expected with Kitchenette and supplies. Very spacious room

When we arrived to the hotel into the room. I tried to lay down in the bed and the bed collapsed. I fell on the floor and injured my knee. Then my sisters bed also collapsed and she almost fell over head first and injured her back. The customer service was not great when we called to let them know what happened they just told us to come downstairs and get a key for a different room and did not inform the GM of the occurrence. The next night we requested wash cloths and the front desk employee said hlwe could come to get them from downstairs but he would not bring them up with zero explanation as to why. The only staff the was very helful and friendly was the breakfast crew. Very great customer sevice from them.

The rooms are spacious and the kitchenette is very convenient especially when traveling with little ones. The breakfast has a nice variety of hot and cold options. The pool was great to have for our kids, and the staff is friendly and helpful.

Updated rooms

Everything was fine, except for the mattress on the bed which was really hard, couldn't sleep well due to how hard the mattress is. I give 6 out 10, if the mattress were softer then 9 out 10.

The heater in bedroom was broken and the fan could not be turned off. It blew loudly all night, forcing me to sleep on pullout couch. This was very uncomfortable! The front desk simply said they would check into it when we left.

Clean spacious room. Great for a family stop over or extended stay with nice kitchen and well organized closet space.

I don't normally leave reviews. The staff was great!! The hotel was a little outdated. The mattresses were extremely uncomfortable. Overall it was an ok stay.

The room was very spacious.

I stayed at other Towneplace Suites and this Otis definitely showing its age. Breakfast was ok in a small area with uncomfortable seating. I like the kitchen area in these places. Hot water for shower was hit or miss. Overpriced for what it offers..for what I paid for a long wedding weekend.

Nice place, the room was plenty big enough for myself and my two sons to crash for the weekend. Staff at the front desk was personable and polite, made sure we were well taken care of.

When we arrived to the hotel into the room. I tried to lay down in the bed and the bed collapsed. I fell on the floor and injured my knee. Then my sisters bed also collapsed and she almost fell over head first and injured her back. The customer service was not great when we called to let them know what happened they just told us to come downstairs and get a key for a different room and did not inform the GM of the occurrence. The next night we requested wash cloths and the front desk employee said hlwe could come to get them from downstairs but he would not bring them up with zero explanation as to why. The only staff the was very helful and friendly was the breakfast crew. Very great customer sevice from them.

The staff deserve 5 stars. Always a great stay!

Perfect from start to finish; courteous staff; easy check-in; quiet and clean.

Property was great, staff were great, and close to restaurants, shopping, not far from MGM casino. I was stayed because of a friends funeral that day. The problem and it’s not hotels fault. A crazy 10 to 15 minute storm came through and killed power to 1/2 of the building, but the staff made sure that all guests were moved to a room with power.

I stayed here for 5 nights/6 days and my 2 kids enjoyed the pool and breakfast. However, the first room we stayed at had an ant problem. We were scheduled for every other day room replenishing service, but that did not occur and there was quite a few ants even though we do our best to keep the room clean and tidy. I probably had to remove about 10-12 ants in less than 1 minute and asked the front desk to provide another room, which they did. This room was much better and there were no issues the duration of our stay. I did find the front desk representative to not be as helpful considering our situation and me having 2 young children. He questioned me a bit and then the next day there were no pool towels and I requested a few more and again he questioned me by asking if there are any because they replenished the towel rack earlier. I double-checked and confirmed that they had no towels and he provided me with the number I initially requested, but unsure why there was so much questioning coming from this one representative. The rest of the staff were lovely and helpful. Just check for ants before you settle in.

Awesome stay perfect. Will certainly stay here again if I'm in the area. Quiet, clean and great service.

Person at reception desk sneezed into his hand as he was preparing the key. When I pointed that out to him, his response was "don't worry about it". I felt it necessary to wash the key and my hands after touching the key.

Great stay with a very spacious room. Staff was great. Mattress was “hard” but comfortable. I personally prefer a softer mattress.

Night desk guy was rude and didn’t explain he was putting a hold on the card for incidentals and explain how much it would be, and when asked, seemed very annoyed someone would bother him.

This was a very convenient location for our trip to Old Town Alexandria and DC. Staff was very friendly, breakfast was better than we expected and parking was safe and free. Plenty of stores and restaurants around if you need them. Having a kitchen in our room was a big help!

Centrally located for Mount Vernon. Additional cost for self-parking. Room was clean & adequate for our short visit

This was for a last minute family trip that required late reservation. The propwrty was conviently located in relation to what we needed to do. Overall it was a good property and a nice stay

Very close to Mount Vernon.

The room was nice however the surrounding area there wasn’t much to do, and it was a little noisy for my taste

Property was great, staff were great, and close to restaurants, shopping, not far from MGM casino. I was stayed because of a friends funeral that day. The problem and it’s not hotels fault. A crazy 10 to 15 minute storm came through and killed power to 1/2 of the building, but the staff made sure that all guests were moved to a room with power.

The hotel was nice. The area it was in was not to nice

Excellent location near George Washington’s Mt Vernon estate. Convenient to local necessity shopping and fast food choices.

Nice location, clean hallways, fitness center and rooms

I enjoyed myself I have no complaints the best thing about the hotel was the location close to everything for me . The service was great.

This was a very convenient location for our trip to Old Town Alexandria and DC. Staff was very friendly, breakfast was better than we expected and parking was safe and free. Plenty of stores and restaurants around if you need them. Having a kitchen in our room was a big help!

Very comfortable room, good breakfast and a friendly staff.

Very average. Should have been better given Marriott name. Rubber eggs for breakfast.

Very clean, the breakfast was delicious and the pool was heated just right.

The rooms are spacious and the kitchenette is very convenient especially when traveling with little ones. The breakfast has a nice variety of hot and cold options. The pool was great to have for our kids, and the staff is friendly and helpful.

Great stay! Pool was clean, breakfast was hot. Room was super clean! Overall great stay! Definitely recommend

Property was very clean and it is new It had free on site parking gym and indoor pool Breakfast area was small but breakfast was good Would stay there again

Great staff and wonderful pool. Breakfast was suitable.

Breakfast was good and the pool was nice

I stayed at other Towneplace Suites and this Otis definitely showing its age. Breakfast was ok in a small area with uncomfortable seating. I like the kitchen area in these places. Hot water for shower was hit or miss. Overpriced for what it offers..for what I paid for a long wedding weekend.