MX Grand Suites

This hotel was overall very nice. The room was huge, clean, and comfortable. The daily water bottles are also a nice touch. The only negatives were noisy upstairs neighbors, no clear and easy directions for calling the front desk from the room, and poor lighting in the bedroom part of the suite. We had noisy upstair-neighbors that made sleeping difficult for two nights. One night their alarm went off on vibrate for 20 minutes at 2AM, and it was like it was the alarm was in the room with us, which makes me think the sound proofing isn't great. There wasn't information on how to call the from desk on the room card or phone itself, so I had to get dressed and go downstairs at 2AM to let the staff know, which is not ideal. This could have easily been fixed with a phone call if they made it clear how to call the front desk. They responded immediately, though, when I went downstairs, and it stopped as soon as I told them about the issue, so the staff is GREAT, but the means to contact them is inconvenient.

Super professional, nice staff. Rooms were cleaned every day. 10/10 would stay again. Rooms are larger and nicer in person. Shout out to the front desk staff.

Gran atención, excelente ubicacion, muy buen gusto la decoración. Muy recomendable

Some occasional loud music that could be heard in the lobby from the bar next door, but the room itself was beautiful, fully appointed, and quiet. no complaints, great experience

Muy amables y eficientes. Limpio, de buen gusto