La Quinta by Wyndham Houston Cypress

Nice room, clean and comfortable

Breakfast was not good No hot water in the face bowl Refrigerator was not working

Property was ok looking down stairs. But there were wet floor signs everywhere and the hallway had a weird gross smell. Our first room was DISGUSTING!!! Floor was gross, but then I pulled back the sheets and there was an actual poop stain (as well as other stains) that I took a picture of!!! I was absolutely disgusted and almost left right then. The 2nd room was fine, but then I couldn’t sleep thinking about how horrible the first room was. I just wanted my kids to get some sleep. We got out of there as fast as possible the next morning. Didn’t even eat breakfast. The staff member that night we came was subpar at best. We arrived at 9:30 with 2 tired kids and no one to be found but a sign. It said to call a number if no one was there, so after waiting for 10 minutes, I started calling. It wasn’t until at least the 5th time that someone finally answered and then appeared shortly after hanging up on me. She seemed extremely bothered that we were even there. Did not greet us and just was not friendly. Then as mentioned above, she put us in horror story room that made me want to vomit! At which point, I had to haul my 2 very tired kids back downstairs with our stuff to get a new room. The girl was apologetic, but still seems annoyed with us… it’s not my fault you put us in a FILTHY room! The guy the morning we left seemed nicer and was very apologetic and appalled to hear about our experience the 2 min we interacted. Couldn’t wait to get out of there! Never will stay again!

✔️✔️✔️✔️ everything was great.

We stayed at this hotel because we were there for a baseball tournament to see our grandson. I was pleased because we were on the first floor. As older people the first floor is the best for us. Beds were good. Air conditioner worked good! Breakfast was your usual hotel breakfast food. Waffles, muffins, cereal, etc. I would say this is a good place to stay!