Name: Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG
Address: 107 Upward Crossing Dr., Hendersonville, North Carolina, United States of America, Hendersonville, North Carolina, US
Price range: $101–$278 per night
Rating: 9.23

What guests think

Across reviews, Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG is praised for very clean spaces, friendly service, comfortable beds, and a satisfying complimentary breakfast, with a convenient location just off the interstate near Hendersonville.

Many also highlight quiet, modern rooms and pleasant showers. Common drawbacks include unreliable EV chargers, occasional pool closures, and periodic HVAC or appliance issues, plus a few slow or curt check-ins. Overall, it suits travelers seeking dependable comfort and easy highway access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool available and well liked when open, but several reports of closures or maintenance. EV charging is a recurring issue, with chargers often not working or only some functioning.

Related guest reviews

10

Rose

Aug 18, 2024

·

Stayed 1 night

Nice pool

10

Elveera Linda

Jul 7, 2024

·

Stayed 2 nights

A clean spacious room. We needed an electric car charging and this hotel worked well for us.

10

Phillip

Jun 30, 2024

·

Stayed 1 night

Parking was a little tight for a Grand Cherokee. The staff was very nice. The breakfast was excellent. The price was high, however, if you subtract what it would cost for a buffet breakfast, in a restaurant, it was worth it. Yes, the breakfast was that good. Rooms were very clean and comfy. Very pleased

4

Pedro

Jun 13, 2023

·

Stayed 2 nights

We pick this hotel because of the pool. The lady at the front desk waited until I paid the total.Then told us the pool was not opened… And they tried to charge my debit card earlier that morning even though in the contract it said I would pay at the desk when we would got there.

10

Eileen

Jul 16, 2025

·

Stayed 1 night

Right off the highway, near Starbucks. Very clean and refreshing pool. Breakfast was delicious!

8

Jeff

May 26, 2024

·

Stayed 1 night

The EV Chargers did not work at all. And nobody appeared to carel

4

Ronald

Oct 28, 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

KIM

Feb 11, 2025

·

Stayed 1 night

Terrific bed, clean. The electric chargers 1 of 4 worked. Staff was terrific

8

John

Nov 4, 2023

·

Stayed 1 night

This is a new property and the room was very comfortable. We were on the first floor at the end but it was still quiet. My husband enjoyed the gym. The room and bathroom were overall very clean but I did see that the handheld sprayer needs a really good hard scrub. If not for that I would have given 5 stars on cleanliness because everything else looked great.

6

Marty

Jun 13, 2023

·

Stayed 1 night

I like it was overall clean, staff friendly and loved the breakfast option, it was more than I expected. The pillows were awful so me and my family did not sleep week due to this and for what we paid we had no ability to swim due to the pool pump or something was broken. We drove from Indiana so we were pretty excited to swim until we found out we could not.

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Cleanliness

Reviews consistently praise cleanliness throughout the property, with many noting spotless rooms. A few report maintenance-related issues like odors or shower hardware needing attention.

Related guest reviews

8

cynthia

Oct 25, 2023

·

Stayed 2 nights

tile outside of shower was on the floor , pump for bath soap in the shower was broken but was replaced on our second day, new towels on second day but bed not changed. Front desk clerk, was most helpful helping us order a pizza from Dominoes, so much appreciated what she did for us. Last year we stayed at Hampton Inn for $100 each night hut New Holiday Inn wad ?$153

10

Lawrence

Jun 8, 2025

·

Stayed 1 night

Easy check in, quite. Room is nice and clean. Staff is very nice.

10

Jane

Jun 4, 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

6

Sid

Apr 26, 2024

·

Stayed 1 night

Safe would not open for me or staff. Room smelled bad. Lotion dispenser was broken. Breakfast was great

10

Crystal

Mar 27, 2025

·

Stayed 1 night

Really clean and private property. Excellent breakfast and safe area.

4

Lady

Jul 11, 2025

·

Stayed 1 night

Room so loud drilling in room below very early in am. Overall hotel pretty shabby - in need of upgrade - room clean.

10

GENEVA J

Aug 4, 2025

·

Stayed 2 nights

We stayed a couple of days and would recommend this hotel to anyone who is looking for a great place to stay. The cleanliness was excellent and the beds were very comfortable. We really enjoyed the breakfast and the ladies provided us with a good morning meal that made our day! We are looking forward to staying there again.

10

David

Feb 19, 2024

·

Stayed 1 night

Excellent service and friendly staff. Very clean and orderly.

8

John

Nov 4, 2023

·

Stayed 1 night

This is a new property and the room was very comfortable. We were on the first floor at the end but it was still quiet. My husband enjoyed the gym. The room and bathroom were overall very clean but I did see that the handheld sprayer needs a really good hard scrub. If not for that I would have given 5 stars on cleanliness because everything else looked great.

10

Eric

Nov 5, 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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Rooms

Guests describe rooms as modern, quiet, and comfortable with good beds and spacious showers. Some report HVAC control or noise problems and occasional appliance issues like faulty fridges.

Related guest reviews

10

Brandy

May 1, 2024

·

Stayed 4 nights

Our AC would shut off and heat would turn on for no reason. I tried to tell the front desk staff and he’s not an AC repair guy. Room 307

10

Barret

Oct 10, 2025

·

Stayed 1 night

Everything about this place was wonderful! Staff was friendly, breakfast was great, beds were comfy and the water pressure was fantastic! 10 out of 10 would stay again!

10

Michael

Feb 4, 2024

·

Stayed 1 night

Great stay. Clean, comfortable room with fluffy pillows and soft sheets. Nice oversize shower. No complaints at all.

8

Olga

Sep 25, 2023

·

Stayed 2 nights

The room was clean & bed was comfortable. The fridge didn’t keep our drinks cold & there was no way of adjusting the temp, otherwise no issues. Would have appreciated a water filtration station to refill our reusable water bottles.

4

Ronald

Oct 28, 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

Michael

Feb 12, 2025

·

Stayed 1 night

Great find in Hendersonville/Flat Rock. Right off of 26 near plenty of food and coffee establishments. Decent free breakfast, pancakes were delicious. Very friendly staff. Bed was cozy and the room was clean and comfortable. Nothing more I could ask for

8

Dale

May 22, 2024

·

Stayed 3 nights

Only one problem, the air conditioner was very noisy.

10

Randy

Feb 14, 2025

·

Stayed 1 night

This hotel/motel has the most comfortable beds and a shower that will actually wash soap off of your body. (Actually, this is the best shower I have ever had at a hotel) Will stay here again!!!!!!!!!!

6

Laura

Jan 16, 2023

·

Stayed 1 night

The room was clean and comfortable, however the fan on the heater was malfunctioning and could not be turned off. It blasted air out the entire night. We called guest services when we realized it was not working correctly. Someone came to our room and was not able to shut off the fan. He said the fan should turn off and he would need to call maintenance to get it fixed. It was not fixed during our stay and it made our stay very uncomfortable.

10

Gabriella

Nov 11, 2023

·

Stayed 2 nights

We spent 2 nights at this hotel and it was terrific. The rooms were clean, modern and very quiet. We were on the first floor off the lobby and never heard a peep from anywhere. The breakfast was fresh and plentiful, with multiple options. I would definitely stay here again.

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Service

Staff are widely described as friendly, helpful, and professional. Occasional complaints cite slow or abrupt check-in and, during disruptions, limited onsite management.

Related guest reviews

10

Felisha

Feb 13, 2025

·

Stayed 1 night

Staff was awesome

8

Janice

Sep 30, 2024

·

Stayed 1 night

Check in took longer than expected as inexperienced staff at front desk. Best breakfast with large number of options. Landscaping includes beneficial native plants.

10

Jane

Jun 4, 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

4

Eric

May 1, 2023

·

Stayed 1 night

Only downside was the checkin experience. Staff at the front desk was abrupt, no conversation beyond necessities of checkin. Could have been much more pleasant.

10

Andrew

Sep 28, 2025

·

Stayed 3 nights

Staff was very accommodating and polite and professional

10

Clayton

Mar 8, 2023

·

Stayed 1 night

Hotel was wonderful! Staff was professional and friendly. Lobby was welcoming. Rooms were great size, clean and bedding very comfortable. Breakfast was great! Highly recommend this hotel.

10

David

Oct 5, 2024

·

Stayed 3 nights

I will start out saying the my reservation did not work out. They had power but no water after Hurricane Helene. The staff here were wonderful and faced with so many challenges after the storm. They looked to see if anyone around could accommodate me, but no luck. While I could not stay here, I will stay at the property in the future as family lives in the area here that was so devastated. The staff are top rate, compassionate, and in such bad circumstances were trying to accommodate me. Thank you and know your heart and kindness are appreciated even in this situation where I had to be turned away. I will be back to stay as there will be more repairs for me to make at my daughters house.

10

Richard

Apr 20, 2025

·

Stayed 2 nights

Staff and everyone was friendly and helpful.

10

KIM

Feb 11, 2025

·

Stayed 1 night

Terrific bed, clean. The electric chargers 1 of 4 worked. Staff was terrific

10

Eric

Nov 5, 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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Location

Conveniently just off the interstate with quick access to downtown Hendersonville, restaurants, and area attractions. Some mention construction, limited signage or lighting, and occasional highway noise.

Related guest reviews

10

Charlene

Feb 21, 2023

·

Stayed 1 night

This hotel is convenient to travel and off the busy area of Asheville. Great area to visit local attractions like Chimney Rock.

10

Kevin

Jul 10, 2023

·

Stayed 2 nights

Construction around the site.

10

Janice

Jun 6, 2024

·

Stayed 1 night

I loved this hotel! It was a little hard to find since there is no signage on main road. Had to stop and ask for directions. But it was just lovely and the staff at Front Desk was so attentive. I absolutely loved the shower. Being on the elderly side, I felt so safe walking into the shower without having to climb over the side of the tub. Truly a great idea on the part of Holiday Inn. I have no complaints!

10

Sherry

Oct 22, 2023

·

Stayed 2 nights

The only negative thing was the noise via interstate. There needs to be wall sound barrier in interstate. Trees that block sound. We have them at my employment and they work

10

Ilicia

Nov 25, 2023

·

Stayed 1 night

Easy on off from the highway and close to places to eat.

10

Elaine

Apr 10, 2024

·

Stayed 1 night

After a long drive the check in was quick. The room was clean and conveniently located for bringing in luggage etc. There are a couple restaurants close by too. It will be easy to get back on the Interstate tomorrow.

10

Eileen

Jul 16, 2025

·

Stayed 1 night

Right off the highway, near Starbucks. Very clean and refreshing pool. Breakfast was delicious!

8

Holly

Jan 14, 2024

·

Stayed 1 night

Very nice staff. Room was great for price. I gave 3 stars for location due to poor lighting to property from main road.

10

Sheila

Jun 17, 2024

·

Stayed 1 night

Construction near the building.

10

Charles

Aug 30, 2025

·

Stayed 1 night

Hendersonville is a lovely area to visit. This property is right off the interstate. Downtown Hendersonville, which we adore, is a 5-10 drive. Many restaurants and shops to browse.

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Dining

Breakfast is frequently praised for quality and variety, with many calling it a highlight. A few note specific dislikes or outages during power issues.

Related guest reviews

8

Janice

Sep 30, 2024

·

Stayed 1 night

Check in took longer than expected as inexperienced staff at front desk. Best breakfast with large number of options. Landscaping includes beneficial native plants.

10

Jane

Jun 4, 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

10

Randy

Nov 13, 2023

·

Stayed 1 night

Great overnight stay in Hendersonville, NC at the Holiday Inn Express. Easy location, friendly staff, clean facilities, and FANTASTIC breakfast in the morning.

10

Barret

Oct 10, 2025

·

Stayed 1 night

Everything about this place was wonderful! Staff was friendly, breakfast was great, beds were comfy and the water pressure was fantastic! 10 out of 10 would stay again!

6

Edward

Sep 29, 2024

·

Stayed 1 night

Power went out no lights,no AC,no hot breakfast,no refund,no elevator, handicapped three floors up,room nice bathroom excellent safety bars aplenty, no manager on site in morning

10

Kristy

Jan 17, 2023

·

Stayed 2 nights

I surprised my husband with a little weekend getaway for his birthday. A friend who had stayed with you before recommended your hotel to me. She told me how clean the rooms were and how convenient you were located. I took the chance to see for myself and I was glad I did. Our stay was very nice. The rooms were very clean and the staff were very helpful and kind. The morning breakfast buffet was very yummy and we really enjoyed not having to worry about going out somewhere to get something at a restaurant. The convenience was very nice. The only thing my husband would like to see added was "gravy and biscuits" 😋 but I will say neither of us went away hungry at all! Lots of choices and the food was delicious. I especially loved the cinnamon roles. Oh man were they yummy!! Please don\'t take those away.....We will be back again!

10

Michael

Oct 9, 2025

·

Stayed 1 night

It was beautiful clean welcoming.Spectacular Breakfast was 8 out 10. Normal have to book a more expensive room to get that clean sheet freshness vibe!!!!

4

Ronald

Oct 28, 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

Michael

Feb 12, 2025

·

Stayed 1 night

Great find in Hendersonville/Flat Rock. Right off of 26 near plenty of food and coffee establishments. Decent free breakfast, pancakes were delicious. Very friendly staff. Bed was cozy and the room was clean and comfortable. Nothing more I could ask for

10

Eric

Nov 5, 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$94
March	$104
April	$118
May	$129
June	$133
July	$114
August	$109
September	$134
October	$147
November	$133
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $114	18 $159	19 $160
20 $101	21 $102	22 $101	23 $102	24 $116	25 $178	26 $159
27 $101	28 $128	29 $142	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $199	3 $199
4 $114	5 $115	6 $114	7 $129	8 $129	9 $219	10 $232
11 $137	12 $160	13 $160	14 $201	15 $160	16 $278	17 $264
18 $128	19 $151	20 $156	21 $156	22 $160	23 $258	24 $249
25 $122	26 $156	27 $156	28 $156	29 $141	30 $254	31 $239

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Room, 2 Double Beds, Accessible (Mobility)

Room, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible (Hearing)

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (Leisure)

Room, 2 Queen Beds (With Shower)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

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Prices for upcoming dates