Name: The Royal Sonesta Chase Park Plaza St. Louis
Address: 212 North Kingshighway Boulevard, Central West End, St. Louis, Missouri, USA, St. Louis, Missouri, US
Price range: 176 $–1.383 $ per night
Rating: 8.98

Was Gäste sagen

Das Royal Sonesta Chase Park Plaza St. Louis verbindet historischen Charme mit beliebten Annehmlichkeiten wie einem herausragenden Außenpool, einem hauseigenen Theater, mehreren Restaurants und einem gut ausgestatteten Fitnesscenter, in einer fußläufigen Lage im Central West End in der Nähe des Forest Park und Restaurants.

Bewertungen loben durchweg das freundliche und professionelle Personal sowie die geräumigen Zimmer. Zu den häufigsten Nachteilen gehören veraltete oder kleine Badezimmer, gelegentliche Wartungsprobleme wie schwache Klimaanlage oder instabiles WLAN sowie Lärm von Verkehr, dem Krankenhaus oder Baustellen in der Nähe. Die Gebühren für Valet-Parken, Resort- oder Poolzugang und früheres Check-in werden häufig als hoch empfunden, und einige Gäste hatten langsamen oder unterbesetzten Service beim Frühstück oder am Pool. Erwarten Sie einen großartigen und lebendigen Aufenthalt mit guten Annehmlichkeiten und einigen Kompromissen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Außenpool, das hauseigene Kino, mehrere Bars/Restaurants und ein gut ausgestattetes Fitnesscenter sind häufige Highlights. Die Gebühren für Parken und Resort-/Poolzugang werden als teuer empfunden, und der Poolbereich kann unterbesetzt sein.

Reinigung

Viele Gäste fanden die Zimmer und öffentlichen Bereiche sauber. Es treten jedoch immer wieder Mängel auf, darunter befleckte Handtücher oder Bettwäsche, Staub/Spinnweben und gelegentliche Versäumnisse bei der Reinigung.

Zimmer

Die Zimmer sind oft geräumig und komfortabel mit klassischer Einrichtung, aber die Badezimmer können klein sein und Teile der Unterkunft wirken veraltet. Einige berichten von schwacher Klimaanlage, Lärm und instabilem WLAN oder fehlenden Annehmlichkeiten im Zimmer.

Dienstleistung

Das Personal wird durchweg als freundlich, professionell und hilfsbereit am Valet-Stand und an der Rezeption beschrieben. Einige Gäste hatten langsamen oder unterbesetzten Service oder erfuhren strenge oder gebührenpflichtige Richtlinien (z. B. früheres Check-in) oder eine inkonsistente Problemlösung.

Ähnliche Gästebewertungen

10

Candace

6. Okt. 2025

·

Aufenthalt am 1 Nacht

The staff are amazing. Even on a busy weekend with multiple weddings and large groups, our family felt like we got such personalized service. Highly recommend.

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2

Patricia

25. Dez. 2022

·

I checked in on a Sunday evening and there was an event at the hotel. At 11:30 PM, I called the front desk because the music from the event was so loud I was not able to sleep. Guests of the event were staying on my floor, and were running up and down the hallways, yelling to one another, laughing, etc. The front desk put me on hold, but never came back. I called again and asked if they could send security to my floor to request the noisy guests keep it down (this was a Sunday evening and I had to work early the next day). They did nothing. I ended up having to get a room at a different hotel so that I could get some sleep. Further, there was no room service, and no glassware in the room. Just some paper cups for the Keurig coffee maker. Note - this is NOT a 4-star hotel. It used to be. I have stayed at this hotel many times over the last 10-12 years and while it used to be a lovely place to stay, it has gone so far downhill. I am really disappointed in the lack of service and amenities and the apathetic service. You are better off to stay somewhere else.

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2

Jacob

30. Jan. 2023

·

Booked this hotel due to it being close and available to the hospital that my wife was in. Contacted the property the night that I planned on staying and let them know we figured we’d be a late check in due to not knowing when my wife would get released from the er. At 3:45am I arrived at the hotel with my 18 month old and found all doors was locked requiring a key card as expected. Called the hotel several times while looking into the lobby for staff no one ever answered or was seen in the hotel. At 4:30 I gave up contacting and returned to the hospital parking garage to wait till she was released. Hotel looks spectacular just wish the night time customer service was the same.

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10

Barbara A.

8. Aug. 2025

·

Aufenthalt am 1 Nacht

This hotel is excellent in all ways. My unexpected upgrade resulted in a spectacular room with beautiful views. Caren at the registration desk does an outstanding job. My stay at this hotel could not have been better. I will definitely return.

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6

Rocco

20. Mai 2023

·

Aufenthalt am 2 Nächte

Room was nice and outside pool was fun. Set parking was easy. Tried having breakfast at the Preston one morning. Waited 20 minutes for a table. Finally sat down and after 22 minutes or waiting for service we got up and left and went somewhere local for breakfast. Sat outside at the pool area. Waited 45 minutes for our sandwich then another 40 minutes to pay. Not sure if they were short staffed but for what we paid to stay I would have expected top notch service. Very nice place but will look for other options on my next visit.

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10

Terri

23. Juni 2025

·

Aufenthalt am 3 Nächte

Our three days were magical as our stay was to celebrate my husband’s 82nd birthday. Although all the staff was great, Anne at the front desk was exceptional! I had the opportunity to see her interactions with various visitors while I was sitting in the lobby and her attention to make everyone feel special with a huge smile and professionalism. Please let her know it was noticed.

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8

Denise

2. Juli 2024

·

Aufenthalt am 3 Nächte

Very nice property in a great location. Comfortable room, nice outdoor heated pool big enough to do laps. Having the movie theater in the lobby is fun. However, a few occasions of weak service: I arrived a little bit early from the airport and they asked for all my info only to not have a room and told to come back later whereupon I had to repeat all the information. My room was not cleaned one day, and when I went to the desk at night to ask for coffee service for the next morning, the front desk looked at me like I was nuts - why are you bothering me? The coffee service was sent up within 20 minutes though. One time I wanted to eat at the hotel for breakfast but there was no host for several minutes and the waiter I asked about it said the person was “out back” and he did not seat me, so I left. The front desk personally helpfully suggested a nice place for breakfast. Another time I asked the front desk for change to provide tips and they said they don’t do that. Maybe they are a bit understaffed. I’d stay there again because I did enjoy the facility.

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10

Emily

10. Aug. 2025

·

Aufenthalt am 1 Nacht

This is such a classy hotel, always a treat to get to stay here. The staff are extremely professional.

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10

alberto

7. März 2023

·

Aufenthalt am 4 Nächte

The staff at the Royal Sonesta Chase Park Hotel is excellent. They make the difference. Beautiful hotel, and phenomenal staff!

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4

Neal

29. Feb. 2024

·

Aufenthalt am 1 Nacht

I arrived a little after 3 and was told if I wanted to check in early (4 pm checkin) I’d have to pay an extra $25. BTW- the room was ready. I said “no thanks” I then asked about a late checkout today. Checkout is at 11 am, late checkout up to 1 pm was I believe an additional $20 and until 4 pm an additional $50. This hotel isn’t that spectacular to justify this. I also heard other people complaining about the early check in. I won’t be back. Clearly being an Expedia Gold doesn’t get you anything at this hotel.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Fußläufige Lage im Central West End in der Nähe des Forest Park, Restaurants und Geschäfte; günstig gelegen für WashU und die Sehenswürdigkeiten der Stadt. Einige weisen auf Lärm durch Verkehr, Krankenhaus oder Baustellen hin.

Gastronomie

Die hoteleigenen Restaurants und Bars erhalten viele Komplimente (insbesondere das Steakhouse und die Frühstücksoptionen), und der Zimmerservice ist im Allgemeinen gut. Zu den Nachteilen gehören zeitweise langsamer oder nicht verfügbarer Frühstücksservice und höhere Preise.

Monat	Durchschnittspreis
Januar	187 $
Februar	266 $
März	225 $
April	208 $
Mai	270 $
Juni	206 $
Juli	209 $
August	186 $
September	237 $
Oktober	242 $
November	202 $
Dezember	161 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $449	15 $324	16 $225	17 $233	18	19 $500
20 $177	21 $192	22 $359	23 $393	24 $341	25 $432	26 $678
27 $238	28 $238	29 $355	30 $448

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $1.383	2 $311	3 $343
4 $176	5 $188	6 $216	7 $242	8 $215	9 $268	10 $282
11 $222	12 $270	13 $1.176	14 $268	15 $236	16 $245	17 $267
18 $227	19 $237	20 $266	21 $231	22 $278	23 $1.383	24 $318
25 $237	26 $1.383	27 $255	28 $243	29 $236	30 $240	31 $248

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 King-Bett, barrierefrei (One Bedroom, Roll-In Shower)

Suite

Suite, 2 Queen-Betten (Chase One Bedroom)

Zimmer, 1 King-Bett, barrierefrei

Suite, 1 King-Bett, barrierefrei (One Bedroom, Tub)

Deluxe-Zimmer, 1 Queen-Bett (Chase)

Deluxe-Zimmer, 2 Queen-Betten (Chase)

Suite, 1 Queen-Bett, barrierefrei (One Bedroom, Tub)

Suite, Mehrere Betten (Chase Two Bedroom, King + Queen)

Deluxe-Zimmer, 1 King-Bett (Chase)

Suite, Mehrere Betten (Chase Two Bedroom Specialty)

Suite, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei (Hearing, Tub)

Suite, 1 King-Bett (Chase One Bedroom)

Suite, 1 Queen-Bett (Chase One Bedrom)

Suite, 1 King-Bett (One Bedroom Chase Residential)

Suite, 1 King-Bett (One Bedroom Chase Specialty)

Gästebewertungen

Fantastisch

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

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