Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability is not mentioned.

Where is the property located?

The hotel is located in Saint-Honoré-de-Témiscouata, in the mountains and on a private beach, close to cultural highlights like Fort Ingall and Musee du Bas St Laurent. It is also near Valley Temiscouata Golf Club and Cabano Neighborhood Marina.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool and a children's pool available at the hotel.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for free stays is not specified.

Parc du Mont-Citadelle

What guests think

At Parc du Mont-Citadelle, travelers highlight a quiet, wooded setting with simple cabins, yurts, and rooms, friendly service, pet friendliness, and appreciated on-site options like a restaurant/bar and a heated pool.

Reviews are mixed on operations: recurring tap-water advisories or outages, occasional lack of hot water or showers, and uneven housekeeping with reports of dead flies or missed details. Room comfort varies too, with some uncomfortable mattresses, thin walls causing noise, and several units lacking air conditioning. Amenities and activities exist but aren't guaranteed; the zip line is often unavailable, dining hours can be limited, and service may be slow when short-staffed. Expect a rustic, quiet stay in nature with conveniences on site and occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the heated pool, on-site restaurant and bar, kid-friendly spaces, and pet-friendly policies. Some amenities are inconsistent, with repeated mentions of the zip line not operating, occasional pool closures or early hours, and periods when tap water isn't potable or runs out.

Related guest reviews

8

katherine

14 Sept 2025

·

Stayed 1 night

Very quiet,heated pool, lovely place to walk.We remted a cabin which was simple as expected.

10

leslie

8 Oct 2024

·

Stayed 1 night

Nice place to stay lots of options to stay in different places ,yurk ,trailer hotel room ,cabin, lots activity's, pool restaurant on site close to highway

10

sharon

27 Aug 2025

·

Stayed 1 night

This place was great except that the water was not drinkable including signs on all doors to not drink water. NO WATER available anywhere in the morning. Could not make coffee tale meds or anything. However, the upstairs dining room and bar are spectacular. Food was great. Ambianceincredible. We felt like we were staying with family.

8

Laurie

8 Aug 2024

·

Stayed 3 nights

Le chalet était bien et confosrtable. Il est toutefois regrettable qu’un des attrait du site (tyrolienne) ne soit pas en fonction et que cela ne soit pas mentionné. Nous avons néanmoins eu un bon séjour et le personnel était très accueillant.

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2

Julie

31 Aug 2025

·

Stayed 2 nights

Mouse poops in drawers. No batteries for tv remote. No zip line false advertising. Over chlorine in pool and close at 4h30. No fish in pond. Wood for fire 10$ for 5 small piece. Waitress very slow at the bar ans overall will never go again.

10

Gravel

11 Aug 2024

·

Stayed 1 night

Nice place to stay , many activities avalable. Zip line, fishing, cycling, hiking ! Very good welcoming, very clean and quiet . Nice place to stay !

10

Eva

29 Aug 2024

·

Stayed 1 night

Just needed Kleenex. Other than that, everything was amazing. Loved the walk to the top to see the start of the zip line, continental breakfast great, quiet, all good.

8

Raymond

6 Sept 2025

·

Stayed 1 night

THE CHALET WAS CLEAN AND SPACIOUS. THEY ALLOWED US TO HAVE DOGS. WE ATE AT THE RESTAURANT AND THE FOOD IS GREAT!

10

Kristi

8 Aug 2024

·

Stayed 1 night

Beautiful, clean, quiet place. Appreciated the late check in as we had been driving for 11 hours. Disappointing the pool was not in service during our visit. Overall, very impressive place!

10

Sylvie

30 Aug 2025

·

Stayed 1 night

Piscine chauffée,très relaxant après une journée de route.

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Cleanliness

Many guests found rooms and cabins clean. Others reported lapses such as dead flies, stained or questionable linens, and small housekeeping misses.

Related guest reviews

6

xiaowu

15 Oct 2025

·

Stayed 1 night

Too many flyes (dead or half-dead) in the room.

4

Alexandre

11 Aug 2025

·

Stayed 1 night

Eau non potable. Air climatisé marche pas. Douche pas nettoyée. Water not drinkable, AC not working, shower not cleaned.

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10

Matthew

4 Aug 2025

·

Stayed 1 night

We stayed just briefly while passing through Quebec, but seems like a great location to visit and spend more time, with lots options for accommodations. Our cabin was comfortable, clean and roomy for our family of 5.

10

Marc André

14 Oct 2025

·

Stayed 3 nights

Very clean! The family cabins are perfect in size for a family of 4. I recommend this place, mostly thst it allows dogs

8

Rob

22 Nov 2025

·

Stayed 1 night

Clean, simple, comfortable. Friendly staff, beautiful surroundings. In the middle of nowhere, but in a good way!

10

Hanifa

21 Jul 2025

·

Stayed 1 night

Très propre, j’y retournerai une prochaine fois.

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2

Marion

19 Aug 2025

·

Stayed 1 night

Notre nuit à l'hôtel du Parc Mont citadelle a été désastreuse... À notre arrivée, l'hôte nous a donné les clés d'une chambre déjà occupée (la personne dormait et nous sommes rentrées dans sa chambre avant de s'en apercevoir...). De plus, nous avons trouvé une serviette trouée et humide (mangée par une souris ?!), les draps étaient tachés et ne semblaient pas lavés (nous avons préféré dormir sur le par-dessus)... Nous avons voulu exprimer notre mécontentement lors de notre départ mais il n'y avait aucun employé sur place à 10h du matin ( horaires habituels d'ouverture). C'est la première fois qu'on dort dans un endroit aussi désagréable, pourtant nous ne sommes pas difficiles.

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6

Andrew

5 Aug 2025

·

Stayed 1 night

It was evident the property is short staffed, basic needs were met, however, no one was at the front counter when we checked in. The counters in both the bathroom and kitchen were left uncleaned with toothpaste and soap residue from previous occupants. There were no linens for the pull out and the linens on the beds were stained (however appeared to have been washed). There were also dust bunnies in many locations on the floor of the unit. It is unfortunate, because although dated, the place has a lot of potential, and many of the issues we had relate to staffing, and attention to detail.

6

Martin

13 Oct 2025

·

Stayed 1 night

Un peut malpropre, plein de mouches mortes partout, le bois qu’il faut payer(étrange)

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10

Ann Marie

21 Jul 2025

·

Stayed 1 night

Very clean and quick Check in

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Rooms

Lodgings are basic and often spacious, with well-equipped kitchens in many cabins and yurts. Comfort varies: several guests found beds uncomfortable, some units lack air conditioning, and thin walls can lead to noise.

Related guest reviews

8

Lin

16 Aug 2025

·

Stayed 1 night

The previous guest had smoked in the room, and the cleaning staff overlooked the coffee machine. That said, the cottage itself is spacious and well-equipped.

8

Shelley

18 Aug 2024

·

Stayed 1 night

Love the property, great bfast, comfortable bed. Thought I reserved a room within the main building, but on arrival was informed I reserved a "tiny home" close by. It was still nice but no air conditioning .... nice ceiling fan though. The main problem was the screens had major holes ... the screen in the door , which allowed mosquitoes in.... oh, and couldn't figure out how to turn the lamp on. Beautiful little cabin though and great staff.

6

Jeremy

24 Aug 2024

·

Stayed 1 night

Overall we had an OK stay. The cabin was well laid out and worked really well for our family. We had to sweep the floors when we arrived as it was a bit dirty but that was ok. The real issue was the terrible beds, my wife and I ended up sleeping on the floor and couch because it was impossible to get comfortable with those mattresses. Other than that this was a great stop over for us and the folks at the front desk were very friendly.

10

Nic

22 Aug 2025

·

Stayed 1 night

Nice hidden gem! We stayed in a 2 bedroom cottage and it was big and clean. Perfect for our family road trip stop. The family running the place was nice and friendly. The park and game room is great for the kids. Highly recommend this stay!

8

Ann Marie

13 Jul 2025

·

Stayed 1 night

We stayed one night. Fast check in . Cottage was very clean. But was so hot inside . No air conditioning.

8

David T

9 Jul 2025

·

Stayed 1 night

Well-equipped place in the woods. Lots of room with a full kitchen. Perfect for a family getaway.

8

Brenda

21 Aug 2025

·

Stayed 1 night

Beautiful country setting. Room was spacious and clean with a gorgeous ensuite. The bed, however, was very uncomfortable. You could feel the springs in the mattress. Restaurant on site had good pub food.

8

Raymond

6 Sept 2025

·

Stayed 1 night

THE CHALET WAS CLEAN AND SPACIOUS. THEY ALLOWED US TO HAVE DOGS. WE ATE AT THE RESTAURANT AND THE FOOD IS GREAT!

8

Donna J

11 Aug 2024

·

Stayed 1 night

Very basic accommodations—small and spartan but very clean. It has a small fridge, microwave and coffee maker. Good value for money. The walls are very thin and we were entertained by the love making antics of our upstairs neighbours all night long. This made it difficult to sleep because they made a lot of noise. The on-site restaurant offers good basic food at reasonable prices. Breakfast is only offered at 9:00 which is much too late for travellers who want to get an early start. When I explained this to our host he provided me with croissants and fresh fruit to take to my room the night before.

8

Julie

22 Sept 2025

·

Stayed 1 night

Place was clean. Bed wasn't the most comfortable but good enough for the one night I was there

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Service

Staff are widely praised as friendly and accommodating, helping with late check-ins and special requests. However, short staffing sometimes leads to slow restaurant service, difficulty reaching staff, and occasional booking or check-in errors.

Related guest reviews

10

LauraVale

21 Apr 2025

·

Stayed 1 night

A newly formed family run business, the staff is helpful and friendly. I wish them every success on their new venture!

10

Jose

25 Mar 2024

·

Stayed 1 night

Morning shift attendant not as customer service savvy as evening attendant. Luckily I was late arrival and Lester was awesome. Friendly atmosphere. Clean and very well maintained.

8

Mary

19 Aug 2025

·

Stayed 1 night

Great restaurant. Very accommodating staff. The room was very large and had lots of amenities. The beds were very comfortable.

10

Rosamund

10 Aug 2024

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Stayed 1 night

The staff was amazing. We arrived late due to storms on our drive. Not only did they keep reception open so we could get our key and directions to our cabin, but they also had the kitchen make us a pizza to takeout. The customer service made our experience the best.

8

Audrey

19 Aug 2025

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Stayed 1 night

Was not easy to get to with all the construction on hwy 85 sud. Staff was very helpful in bringing us gas as we ran out.

10

Robert

19 Jul 2024

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Stayed 1 night

Amazing customer service. Great facility. Very friendly and genuine owners. Highly recommend

6

Chantal

13 Aug 2025

·

Stayed 1 night

This hotel would best be described as "ok". Unfortunately the owner is overwhelmed and was running the place alone when we were there so we ordered food (hotdogs, burgers, poutine and nuggets for $60) and it took a little over an hour to arrive and the order wasn't 100% what we ordered. The yurt was fine, what you'd expect, but we had to wait a long time to check-in because it was still being cleaned despite checking in late (we notified them so they left our room to last for cleaning). Overall if he had more help this place could be great. We booked it for the novelty of the yurt for the kids but wouldn't spend $200/night to stay again.

2

Marion

19 Aug 2025

·

Stayed 1 night

Notre nuit à l'hôtel du Parc Mont citadelle a été désastreuse... À notre arrivée, l'hôte nous a donné les clés d'une chambre déjà occupée (la personne dormait et nous sommes rentrées dans sa chambre avant de s'en apercevoir...). De plus, nous avons trouvé une serviette trouée et humide (mangée par une souris ?!), les draps étaient tachés et ne semblaient pas lavés (nous avons préféré dormir sur le par-dessus)... Nous avons voulu exprimer notre mécontentement lors de notre départ mais il n'y avait aucun employé sur place à 10h du matin ( horaires habituels d'ouverture). C'est la première fois qu'on dort dans un endroit aussi désagréable, pourtant nous ne sommes pas difficiles.

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10

Virginia

17 Aug 2025

·

Stayed 1 night

Friendly staff. Went out of their way to get us something to eat even when we checked in very late. Property was clean and dog friendly.

6

Leanne

22 Aug 2024

·

Stayed 1 night

There was a lot of confusion with our booking, someone else was given our room. The hotel did out it’s in another chalet, but then we received a receipt (via email) that was not ours and we spent 1 hour trying to sort out if our credit card had been mistakenly charged.

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Location

Quiet, scenic, and remote in the woods; many liked being near the highway while feeling immersed in nature. A few found it hard to find due to construction or signage, and there are limited services nearby.

Related guest reviews

10

Terry

3 Jul 2025

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Stayed 1 night

Beautiful quiet remote spot.

8

Elizabeth

5 May 2024

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Stayed 1 night

It is a little piece of heaven in the woods. Off the beaten track with lots of activities .

10

MARK

16 Sept 2024

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Stayed 1 night

Competitively priced accommodation in a somewhat isolated area. It was basically a small, lakeside cabin. If the pricing remains similar I will likely book again. It is not too far from a freeway being developed.

6

Maureen

25 Jul 2025

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Stayed 1 night

Too far off the beaten track for one night stay. No amenities around. No clear direction to reception area. No English signage. Very frustrating when you don't speak French.

8

Rob

22 Nov 2025

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Stayed 1 night

Clean, simple, comfortable. Friendly staff, beautiful surroundings. In the middle of nowhere, but in a good way!

10

Lloyd

11 Sept 2023

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Stayed 1 night

A bit further away from the highway that expected, but a great place to stay.

10

Wendy K

18 Feb 2025

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Stayed 1 night

An incredible place to stay. Gorgeous setting in the woods, nice clean cabin with everything you need to enjoy the property and a restaurant down the lane. Waited out a big snow storm here in a postcard setting. Beautiful property and only minutes from the transcanada hwy.

6

Venkataraman

20 Sept 2024

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Stayed 1 night

Very quite and vibrant location

8

Jeanne

11 Sept 2024

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Stayed 1 night

The property is in a rural setting. It was very quiet and felt very safe. The space was fresh and modern. Lovely ensuite bathroom. If you have time there are places to walk and outdoor activities.

8

Walter

10 Sept 2023

·

Stayed 1 night

Very nice except with construction unable to use GPS making it difficult to locate.

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Dining

Many enjoyed the on-site restaurant and breakfasts, describing good pub-style food and solid value. Experiences vary though, with limited hours in some periods and occasional slow service or disappointing meals.

Related guest reviews

10

Brandy

7 Jul 2024

·

Stayed 1 night

This was a great find. I was just passing through Quebec and chose this spot because it was close to the highway and it was a very good price. I didn't realize it is also a large camp ground. The resto bar is great with lots of choices. The gentleman that checked me in was also the bartender so I would suggest if you come to check in and are waiting a bit, just pop your head into the bar and ask if you can check in. I will definitely stay here again.

10

Kristine

24 Sept 2024

·

Stayed 1 night

Great place to stop on our way through the area. The chalet was perfect for 4 adults and 1 dog. Dining options were limited as we booked during the off season but site staff were great at accommodating us.

8

Mary

19 Aug 2025

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Stayed 1 night

Great restaurant. Very accommodating staff. The room was very large and had lots of amenities. The beds were very comfortable.

10

sharon

27 Aug 2025

·

Stayed 1 night

This place was great except that the water was not drinkable including signs on all doors to not drink water. NO WATER available anywhere in the morning. Could not make coffee tale meds or anything. However, the upstairs dining room and bar are spectacular. Food was great. Ambianceincredible. We felt like we were staying with family.

10

Adam

3 Aug 2024

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Stayed 1 night

We loved the chalet we stayed in. Private and cozy. Everything you could want in a kitchen was available. The bedrooms were a decent size, the living area was spacious. The staff were very friendly and welcoming. The restaurant service was fast, and all of our meals were delicious. It was very peaceful. We hope to enjoy the wood stove in a chalet during the winter.

2

Julie

31 Aug 2025

·

Stayed 2 nights

Mouse poops in drawers. No batteries for tv remote. No zip line false advertising. Over chlorine in pool and close at 4h30. No fish in pond. Wood for fire 10$ for 5 small piece. Waitress very slow at the bar ans overall will never go again.

10

Eva

29 Aug 2024

·

Stayed 1 night

Just needed Kleenex. Other than that, everything was amazing. Loved the walk to the top to see the start of the zip line, continental breakfast great, quiet, all good.

8

Brenda

21 Aug 2025

·

Stayed 1 night

Beautiful country setting. Room was spacious and clean with a gorgeous ensuite. The bed, however, was very uncomfortable. You could feel the springs in the mattress. Restaurant on site had good pub food.

8

Raymond

6 Sept 2025

·

Stayed 1 night

THE CHALET WAS CLEAN AND SPACIOUS. THEY ALLOWED US TO HAVE DOGS. WE ATE AT THE RESTAURANT AND THE FOOD IS GREAT!

8

Donna J

11 Aug 2024

·

Stayed 1 night

Very basic accommodations—small and spartan but very clean. It has a small fridge, microwave and coffee maker. Good value for money. The walls are very thin and we were entertained by the love making antics of our upstairs neighbours all night long. This made it difficult to sleep because they made a lot of noise. The on-site restaurant offers good basic food at reasonable prices. Breakfast is only offered at 9:00 which is much too late for travellers who want to get an early start. When I explained this to our host he provided me with croissants and fresh fruit to take to my room the night before.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $194	3 $85
4 $82	5 $82	6 $85	7 $82	8 $82	9 $83	10 $86
11 $85	12 $85	13 $83	14 $83	15 $82	16 $82	17 $84
18 $84	19 $85	20 $85	21 $85	22 $89	23 $85	24 $85
25 $83	26 $85	27 $85	28 $89	29 $83	30 $85	31 $98

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $90	3 $109	4 $90	5 $91	6	7 $109
8 $93	9 $99	10	11 $90	12 $108	13 $109	14 $87
15 $100	16 $90	17 $92	18 $90	19 $101	20 $90	21 $98
22 $88	23 $84	24 $88	25 $90	26 $108	27 $100	28 $101
29 $91	30 $91

Parc du Mont-Citadelle

About this property

Location

Room options

Family Suite

Standard Queen Room

Deluxe Family Room

Studio with Terrace

Two-Bedroom Chalet

Guest reviews of Parc du Mont-Citadelle

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Parc du Mont-Citadelle

Prices for upcoming dates