Hotel Dene & Conference Centre
From
US$114
/ night
Select dates to see prices and availability
From
US$114
/ night
About this property
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Amenities
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Dining
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Rooms
Stay in one of 120 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Location
This casino hotel is 0.2 mi (0.3 km) from Casino Dene and 5.1 mi (8.2 km) from Grand Centre Golf and Country Club.
What's nearby
Casino Dene(0.2 Miles)
Grand Centre Golf and Country Club(5.1 Miles)
Shipwreck Park(5.4 Miles)
Advocate Square(5.4 Miles)
Arrowhead Park(5.7 Miles)
Brady Heights Park(5.9 Miles)
Kinder Park(6.1 Miles)
Palm Creek Park(6.2 Miles)
Meadowlark Park(6.3 Miles)
Tri-City Mall(6.9 Miles)
Regent Park(7.6 Miles)
Birch Park(7.6 Miles)
Imperial Park(7.6 Miles)
Cold Lake Community Gardens(7.7 Miles)
Dogwood Park(7.9 Miles)
Casino
Elevator/Lift
Business centre
Multilingual staff
Safe-deposit box
Meeting rooms
Location
Highway 28 and Range Road 423, Municipal District of Bonnyville, Canada
Casino Dene (0.2 Miles)
Grand Centre Golf and Country Club (5.1 Miles)
Shipwreck Park (5.4 Miles)
Advocate Square (5.4 Miles)
Arrowhead Park (5.7 Miles)
Brady Heights Park (5.9 Miles)
Room options
5
Standard King
Room details
1 Extra-Large Double Bed
Sleeps 3
225 ft²
Air ConditioningHeatingWi-Fi (Free)
7
King Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
450 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
225 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel Dene & Conference Centre
8.3
Very good
Based on 597 verified reviews
Who stays here?
Business
38%
Couple
28%
Family
33%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel Dene & Conference Centre is praised for clean, comfortable, spacious rooms and very friendly staff, with many guests highlighting a generous, tasty free breakfast and good value, though several maintenance and facility issues temper experiences.
Read moreWas this helpful?
What guests think
Across recent reviews, Hotel Dene & Conference Centre is praised for clean, comfortable, spacious rooms and very friendly staff, with many guests highlighting a generous, tasty free breakfast and good value, though several maintenance and facility issues temper experiences.
Multiple reviews mention the pool and hot tub being closed for renovations or lacking towels, and recurring elevator problems or strong odours in lifts and hallways. Guests frequently note ample parking and proximity to the casino, but the setting is a short drive from central Cold Lake and can feel less walkable. Feedback also cites in-room issues like clogged drains, malfunctioning A/C or TVs, and occasional missing amenities. A good fit for value seekers who can accept occasional operational hiccups.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub frequently closed or short on towels; elevators sometimes out of service or have strong odours. Parking is ample, including space for trailers; some exterior doors and snow removal have occasional issues.
Related guest reviews
10
Daunine
30 Jul 2025
·
Stayed 1 night
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
10
Deanna
16 Mar 2025
·
Stayed 4 nights
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
8
Tim
15 Jul 2024
·
Stayed 2 nights
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
10
asiya
7 Aug 2025
·
Stayed 1 night
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
10
mary
13 Aug 2025
·
Stayed 1 night
Says pool and hot tub but not in working order
Says pool and hot tub but not in working order
8
Amber
26 Jan 2025
·
Stayed 1 night
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
10
Carrie
8 Sept 2025
·
Stayed 2 nights
The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.
The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.
10
Debra
5 Sept 2025
·
Stayed 1 night
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
10
Craig
6 Mar 2023
·
Stayed 1 night
We were pulling a trailer and had no issues parking. They have a great hot breakfast
We were pulling a trailer and had no issues parking. They have a great hot breakfast
2
Eric
26 Dec 2024
·
Stayed 1 night
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and common areas clean and tidy. Others report inconsistencies such as dirty or smelly carpets and elevators, bathroom cleanliness lapses, and occasional mildew or drainage issues.
Related guest reviews
6
sarah
31 Aug 2025
·
Stayed 1 night
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
10
asiya
7 Aug 2025
·
Stayed 1 night
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
10
Brian
7 Nov 2025
·
Stayed 1 night
Clean
Clean
10
Colby
6 Oct 2025
·
Stayed 1 night
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
4
Alicia
6 Jul 2023
·
Stayed 1 night
Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.
Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.
4
Gordon
5 Aug 2023
·
This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.
This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.
6
Sammy
9 May 2024
·
Stayed 2 nights
Carpets are very dirty and stink!
Carpets are very dirty and stink!
10
Debra
1 Aug 2023
·
Stayed 1 night
Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.
Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.
2
Eric
26 Dec 2024
·
Stayed 1 night
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
8
Joanne
22 Jun 2025
·
Stayed 1 night
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, modern, and quiet, with comfortable beds and attractive design. Some guests experienced in-room issues such as noisy or ineffective A/C, limited TV channel selection or nonworking devices, and a lack of microwaves in some rooms.
Related guest reviews
8
kirstie
25 Sept 2023
·
Stayed 2 nights
It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!
It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!
8
Tim
15 Jul 2024
·
Stayed 2 nights
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
10
Jocelyne
7 Sept 2025
·
Stayed 1 night
Room clean, comfy bed
Room clean, comfy bed
10
Tyler
8 Aug 2023
·
Stayed 1 night
Clean, modern rooms, staff was great, decent prices, fun casino
Clean, modern rooms, staff was great, decent prices, fun casino
10
Joerg
17 Nov 2025
·
Stayed 1 night
Great rooms, art in the hotel, excellent breakfast
Great rooms, art in the hotel, excellent breakfast
10
Gordon
18 Sept 2025
·
Stayed 3 nights
We had a nice quiet sray, clean room and very good breakfasts.
We had a nice quiet sray, clean room and very good breakfasts.
8
Meghan
14 Sept 2025
·
Stayed 2 nights
Very spacious room & bathroom Friendly staff Will definitely stay here again
Very spacious room & bathroom Friendly staff Will definitely stay here again
8
duncan
10 Dec 2025
·
Stayed 1 night
Should update there tv stations as most people are men and no sports channels that have hockey on them
Should update there tv stations as most people are men and no sports channels that have hockey on them
10
Sharon
28 Jun 2025
·
Stayed 2 nights
Staff was excellent, room was clean, romm was quiet.
Staff was excellent, room was clean, romm was quiet.
8
LISA
13 Sept 2025
·
Stayed 2 nights
Room was nice, coffee maker and tv didn't work but no big deal for me
Room was nice, coffee maker and tv didn't work but no big deal for me
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and accommodating, with quick check-in. However, several reviews cite inconsistent service, deposit or refund frustrations, and slow or unaddressed maintenance requests.
Related guest reviews
10
Daunine
30 Jul 2025
·
Stayed 1 night
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
2
Daniel
17 Jun 2025
·
Stayed 16 nights
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
10
Donna
7 Aug 2025
·
Stayed 3 nights
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
2
Mohamed
29 Jun 2023
·
Stayed 1 night
Worst Costumer service.
Worst Costumer service.
10
Harriet
17 Oct 2025
·
Stayed 1 night
Was the most delicious breakfast served and the staff were very friendly and polite
Was the most delicious breakfast served and the staff were very friendly and polite
10
Colby
6 Oct 2025
·
Stayed 1 night
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
10
Debra
5 Sept 2025
·
Stayed 1 night
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
10
Marcel
7 Oct 2024
·
Stayed 1 night
Great staff, Paige is the absolute best
Great staff, Paige is the absolute best
6
Nicole
7 Dec 2024
·
Stayed 1 night
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
4
Amanda
28 Jul 2024
·
Stayed 2 nights
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Next to the casino with plenty of parking, the setting is quiet but outside central Cold Lake so a car is typically needed. A few guests mentioned loitering concerns in the parking lot.
Related guest reviews
10
Patrick
29 Jul 2025
·
Stayed 1 night
Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
10
Lindy
25 Aug 2023
·
Stayed 2 nights
Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.
Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.
10
Tammy
22 Dec 2023
·
Stayed 1 night
Close to the casino. Big room. Will stay there again when in the area.
Close to the casino. Big room. Will stay there again when in the area.
10
brylee
9 Dec 2024
·
Stayed 4 nights
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
10
Raileen
22 May 2025
·
Stayed 1 night
We like casino dene. The staff are friendly and hotel is clean. Good breakfast
We like casino dene. The staff are friendly and hotel is clean. Good breakfast
10
Colby
6 Oct 2025
·
Stayed 1 night
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
10
Amber
23 Jun 2025
·
Stayed 1 night
Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.
Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.
8
Samantha
30 Jul 2024
·
Stayed 2 nights
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
10
Leonard
27 Aug 2025
·
Stayed 1 night
Yes close to the casino
Yes close to the casino
10
Brian
4 Dec 2023
·
Stayed 1 night
Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.
Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised as hot, tasty, and substantial. Some note limited variety or early-morning timing changes, and on-site dining beyond breakfast can be limited, though the casino restaurant next door is well reviewed.
Related guest reviews
10
Tiffany
23 Jul 2025
·
Stayed 2 nights
Very nice breakfast and lovely stay
Very nice breakfast and lovely stay
10
Deanna
16 Mar 2025
·
Stayed 4 nights
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
8
Chad
24 Jan 2025
·
Stayed 1 night
Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
8
Mary
3 Sept 2025
·
Stayed 2 nights
Breakfast is always delicious
Breakfast is always delicious
10
Nicole
4 Aug 2025
·
Stayed 2 nights
The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
10
brylee
9 Dec 2024
·
Stayed 4 nights
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
10
Roger
5 Jul 2025
·
Stayed 1 night
Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
10
Harriet
17 Oct 2025
·
Stayed 1 night
Was the most delicious breakfast served and the staff were very friendly and polite
Was the most delicious breakfast served and the staff were very friendly and polite
10
Debra
5 Sept 2025
·
Stayed 1 night
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
8
Joanne
22 Jun 2025
·
Stayed 1 night
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Was this helpful?
AI-generated summary based on recent guest reviews
10
lori
29 Jun 2026
·
Stayed 3 nights
Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.
Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.
10
Brian
15 Jun 2026
·
Stayed 1 night
Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol
Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol
10
Sarah
3 Jun 2026
·
Stayed 1 night
Nice clean room. Breakfast was amazing!
Nice clean room. Breakfast was amazing!
10
Nicolae
29 May 2026
·
Stayed 4 nights
Excellent service.The front desk staff are professional and welcoming.
Excellent service.The front desk staff are professional and welcoming.
10
Herb
23 May 2026
·
Stayed 1 night
Beautiful hotel clean enjoyed very quiet
Beautiful hotel clean enjoyed very quiet
Property policies
Check-in
Check-out
From 15:00 to 06:00
Before 11:00
FAQs about Hotel Dene & Conference Centre
Is parking available at the hotel?
Free self-parking is available on-site. Limited parking spaces are provided, and no reservation is required.
What type of breakfast is offered?
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a fee of CAD 26.25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
Where is the hotel located in relation to local attractions?
The hotel is located 0.2 miles (0.3 km) from Casino Dene and 5.1 miles (8.2 km) from Grand Centre Golf and Country Club. It is also close to various parks and recreational areas.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and a hot tub for guests to enjoy.
What are the policies regarding children staying at the hotel?
Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-10: 119.78248249588013USD
- 2026-10-11: 98.85079086837769USD
- 2026-10-12: 117.04930674362183USD
- 2026-10-13: 113.732860786438USD
- 2026-10-14: 117.04930674362183USD
- 2026-10-15: 106.73888340911866USD
- 2026-10-16: 123.67344631423951USD
- 2026-10-17: 119.47706501617432USD
- 2026-10-18: 102.70630085678101USD
- 2026-10-19: 127.97399246902467USD
- 2026-10-20: 106.62277809906007USD
- 2026-10-21: 106.90790450057985USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 106.90790450057985USD
- 2026-10-26: 106.90790450057985USD
- 2026-10-27: 106.90790450057985USD
- 2026-10-28: 127.97399246902467USD
- 2026-10-29: 106.90790450057985USD
- 2026-10-30: 122.09897317962647USD
- 2026-10-31: 123.7501831718445USD
- 2026-11-01: 123.64730894393922USD
- 2026-11-02: 106.85786912918091USD
- 2026-11-03: 100.93354952850342USD
- 2026-11-04: 100.93354952850342USD
- 2026-11-05: 100.93354952850342USD
- 2026-11-06: 117.04930674362183USD
- 2026-11-07: 113.16246268081666USD
- 2026-11-08: 100.93354952850342USD
- 2026-11-09: 100.65370530319214USD
- 2026-11-10: 104.59792679138184USD
- 2026-11-11: 100.93354952850342USD
- 2026-11-12: 104.25914954833985USD
- 2026-11-13: 112.89226825637819USD
- 2026-11-14: 112.89226825637819USD
- 2026-11-15: 100.93354952850342USD
- 2026-11-16: 100.93354952850342USD
- 2026-11-17: 104.59792679138184USD
- 2026-11-18: 104.25914954833985USD
- 2026-11-19: 100.93354952850342USD
- 2026-11-20: 117.36273295974732USD
- 2026-11-21: 119.93500747070313USD
- 2026-11-22: 104.25914954833985USD
- 2026-11-23: 121.04821328582764USD
- 2026-11-24: 110.87799839553834USD
- 2026-11-25: 100.93354952850342USD
- 2026-11-26: 104.25914954833985USD
- 2026-11-27: 129.12409659271242USD
- 2026-11-28: 119.93500747070313USD
- 2026-11-29: 104.59792679138184USD
- 2026-11-30: 100.93354952850342USD
- 2026-12-01: 110.87799839553834USD
- 2026-12-02: 106.60769227218628USD
- 2026-12-03: 120.81249830932617USD
- 2026-12-04: 112.89226825637819USD
- 2026-12-05: 117.6329273841858USD
- 2026-12-06: 106.47331302566529USD
- 2026-12-07: 110.4024572341919USD
- 2026-12-08: 110.87799839553834USD
- 2026-12-09: 110.87799839553834USD
- 2026-12-10: NO DATA
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of CAD 250 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: CAD 26.25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Casino
Elevator/Lift
Business centre
Multilingual staff
Safe-deposit box
Meeting rooms
General
Picnic area/Tables
Free breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Visual Alarms in Hallways
Water Dispenser
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking
Parking (Self) (free)
Parking (Uncovered)
Internet
Free wi-fi
Services
Business centre
Elevator/Lift
Multilingual staff
Safe-deposit box
Meeting rooms
Luggage storage
Express check-in/check-out
Business Center (24-hour)
24-Hour Front Desk
Banquet Hall
Computer Station
Laundry Facilities
Reception Hall
Wedding Services
Activities
Casino
Billiards
Fitness Center (24-hour)
Outdoor Furniture
Television in Common Areas
Terrace