Mountain views 1 bedroom suite, king bed, walk to Village, WIFI, cable TV, parking, ski & bike storage, lake & beach nearby, Joffre Lakes, golfing, horseback riding, biking, hiking, canoeing, Nairn Falls, Beer Farmers & North Arm Farm

Upon checkin extremely detailed instructions on what to do and what not to do, lots of rules. But omission of explanation of heater adjustment.We were required to fill in a form with all our personal details including credit card details. Supposedly a VRBO requirement that we have never come across before. It left us feeling very uncomfortable, after all, if there are problems you are supposed to go through VRBO and they have all those details already.Fridge did not work at allHair dryer did not work at allHair on bathroom floorBack of bathroom door quite dirty

We didn't stay, as the host became hostile when she outlined that no one was to be on the premises outside of us two. She was speaking to us as if we were teenagers who hadn't paid to rent this space. We let her know we had planned to have our friends finish getting ready for the wedding we were attending with us. She reiterated that no one is to enter the suite at all. We did not know it was a policy. She became more hostile and stated that we were threatening her. When we agreed not to have anyone else enter the suite (as we were tired and over it) she said she no longer trusted us and asked us to leave. When I asked her to ensure we could get a refund, she said it wasn't up to her and VRBO could only authorize this. I wanted her to call them before leaving, but she became more hostile and told us to go. We found alternative accommodation (which the concierge was gracious and very helpful after hearing what we had experienced), but when we called VRBO, they said it's up to the host to issue a refund. She told VRBO we were not following the outlined policies and that we had asked to have more guests stay there. 100% untrue and manipulative. We spoke with VRBO, and they said they could not help us. The host didn't respond on the messaging platform until the next day and cancelled the reservation, stating, "I hope you can find a space to accommodate more guests". From what we could tell, the space was lovely, but 100% not worth the treatment from the disrespectful host.

The property was located in a quiet and comfortable area but the landlord was not well and they didn’t reply to our calls. The water was shut off before we were about to leave and when we tried contacting them, they did not answer. It was a wonderful property with horrible people.

The suite was very good for comfort, cleanliness, location, and value. Just difficult climbing the stairs for an elder!

Ok, but no central air just a portable AC for living room and property manager wouldn't let us leave it on in the day during the 38 deg weather. Rooms very warm on return and cool down took hours.