Is parking available at the property?

Self-parking is available on-site for a fee of EUR 5 per night. Guests are encouraged to contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 8:00 AM to 9:30 AM for a fee of approximately EUR 8 for adults and EUR 4 for children.

Are pets allowed at the property?

Pets are allowed, with a limit of one pet per room. There is a fee of EUR 5 per pet, per night, while service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 8:00 PM, and check-out is by 10:00 AM. Late check-in is available for a fee of EUR 5 between 8:00 PM and midnight, and late check-out is subject to availability for a fee of EUR 20.

Is there an airport shuttle service available?

Airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Troyes, just a short 9-minute walk from Espace Argence and 10 minutes from the Museum of Modern Art. Other nearby attractions include the Basilique St-Urbain (0.6 mi) and the Centre de Congrès de l’Aube (0.9 mi).

What are the policies for guests staying with children?

Children are welcome at the property. Free cribs are available on request.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or extra beds. Specific details on availability and costs are not provided.

Zenao Appart'hôtels Troyes - Comfortable Aparthotel

Average nightly price at Zenao Appart'hôtels Troyes by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$90
March	US$87
April	US$84
May	US$98
June	US$84
July	US$85
August	US$87
September	US$90
October	US$106
November	US$95
December	US$103

What guests think

At Zenao Appart'hôtels Troyes, travellers highlight very spacious apartments and a walkable location, with generally friendly staff, while noting the unusual setting within a senior residence and ongoing site works, occasional river noise, and paid underground parking.

Several reviews mention the absence of air conditioning, soft or narrow beds, and inconsistent kitchenette equipment. Cleanliness is generally praised, though a few note worn fittings or bathroom drainage issues. Breakfast feedback varies, and service starts from 8:00. Expect practical self-catering stays near the old town with a few trade-offs.

Facilities

Cleanliness

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Location

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AI-generated summary based on recent guest reviews

Facilities

Secure underground parking is available but costs extra. A few guests found the check-in and parking process confusing.

Related guest reviews

10

Marcus

22 Oct 2022

·

Stayed 1 night

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,

10

valerie

22 May 2025

·

Stayed 3 nights

Résidence mixte près du centre ville, parking souterrain et accueil sympathique. Personnel discret et agréable. On attend avec impatience la fin des travaux.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $76	26 $78	27 $99	28 $93	29 $83	30 $72	31 $86

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $86	3 $89	4 $93	5 $78	6 $78	7 $85
8 $74	9 $78	10 $83	11 $86	12 $78	13 $78	14 $86
15 $74	16 $78	17 $82	18 $86	19 $78	20 $78	21 $86
22 $74	23 $78	24 $99	25 $103	26 $94	27 $94	28 $98
29 $89	30 $94

Prices for Zenao Appart'hôtels Troyes

Monthly average prices

About this property

Location

Room options

Classic Apartment, 2 Twin Beds, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Family Apartment, 2 Bedrooms, Balcony

Classic Studio, 2 Twin Beds, Accessible

Comfort Studio, 1 Double Bed, Accessible

Guest reviews of Zenao Appart'hôtels Troyes

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