Holiday Inn Express & Suites - Siloam Springs by IHG

Came for a wedding nearby. Very convenient. Enjoyed the pool and hot tub!

Upon arrival, there was construction in the hotel and wasn't sure if we were in the right place. There wasn't anyone behind the counter and no bell to ring. Hotel allowed us to check in 30min early, but had to do a room switch because there was a family of gnats in the bathroom sink but otherwise clean. Small complaint is they we're doing late night painting and had all the first floor doors open at 10pm, which was a little concerning for safety reasons.

Rooms were clean but the Entrance, breakfast and seating area are under construction, also the gym was closed for our whole stay which was not mentioned on website or told to use upon booking. The breakfast was not good. The breads and bagels were stale, cream cheese was not good.

It was our first time staying in the area. Very clean facility, polite and helpful staff, and good breakfast. Breakfast was served until 9:30 and was kept warm and constantly refilled if needed. The pool and hot tub was clean and perfect. It wasn’t noisy and didn’t cost a lot of extra money to have our dog with us, which I was very thankful for. We would definitely stay here again if we are in the area.

Room was nice. Beds were comfortable. Enjoyed the pool and hot tub.

Clean rooms, comfortable beds. Breakfast was good. Nice pool area. Would stay again.

Parking was a little difficult due to some trailers that are taken up several spaces, but it was a busy night and I understand that can happen but other than that, it was OK and really everything was pretty nice. Is a good stay.

being remodeled , the only dranking water is in bathrooms

My stay was good staff was very friendly breakfast bar was good. my room was very clean my friends and family came to the pool and hot tub. They had a great time.

The rooms are fairly nice and clean but i picked this hotel because of the pool and hot tub. The hot tub was broken. Should get a discount for that.

Nice newer property. The staff were friendly & helpful. Very convenient location to many dining options. The rooms & beds were very comfortable & clean. Shower was wonderful.

Bathroom was covered in hair. Carpet felt wet and sticky. Bugs in the pool.

The halls in the room areas need to be vacuumed daily. I will commend them for keeping the trash cans in the halls emptied continuously.

Overall stay was great. The issue was our room was not thoroughly cleaned beside the beds and under the desk, we found cutlery/silverware. Everything else in the room was clean and comfortable

Really clean room; nice staff, fast check in

Check in was super easy, the room was spotless, the bed was so comfy and breakfast was very good with lots of options. I will definitely stay here again.

Clean

Elevators dirty and dirt on our ac/heating unit, hair in the shower, dirt on rim in the shower, pillow cases smelled bad:

Clean room, excellent staff.

The first room they assigned us. The main door would not lock and we had to change rooms right off the bat. In the next room. The bathroom sink was clogged. The shower is so slippery. I fell down. It needs to have either rubber mats or rubber stickers on the floor of the tub. There were no protective rails to hold onto while showering. It was very dangerous. We were finally given a shower chair and since we were staying three days, we went and purchased a rubber tub mat, which cost us $15. The bedspread had two holes on the top. The carpeting in our room and the halls were never vacuumed the entire three days we were there. The same debris remained on the floor every day. I will say the food service in the breakfast area was excellent, had a great selection of food choices and the area was very clean, the servers did an excellent job of keeping it full and clean. the main lobby was organized and clean. The service staff was helpful however, most did not speak English and did not understand what we were trying to say, however they were very pleasant and did the best they could. The pool area was very clean and kept well stocked with towels. The front desk staff were also very helpful and friendly. Did their best to address all requests etc. The area is safe and outside is well maintained had several nice seating areas to enjoy weather permitting. Facility is very close to many dining and food services. I would recommend this hotel for booking.

Nice newer property. The staff were friendly & helpful. Very convenient location to many dining options. The rooms & beds were very comfortable & clean. Shower was wonderful.

Everything was great, but the bed was not definitely need new bed

Our room in this newer hotel was spacious and clean, the beds were comfortable, walk-in shower was great, towels large & fluffy. Our only issue was the shower leaked a little because it was hard to make sure the door was closed tight. Breakfast was good, and cinnamon rolls were to die for—best I’ve had in a hotel in a long time!

They need new mattresses

The king size mattress had a huge hole in mattress foundation. Staff was aware this existed when I told them to check the mattress. The hotel should not rent these rooms, especially knowing the mattress is not in good order. They could tell me before I even reported the problem

This is probably our 4th stay here and we will continue to book with Holiday Inn Express when we are in town. This visit we stayed in the king suite and loved it. Will try to always book this room. Very spacious as well as having a walk in shower.

The beds were super-comfortable!

Although it’s being renovated, the noise level at this hotel was worse than I’ve had in years. Groups of teens were allowed to run up and down the halls late at night, screaming, clapping their hands and knocking on doors. They leaned against my door and hollered and banged on neighboring doors as late as midnight. Worst experience I’ve had in years.

Beds are fabulous even decided to stay an extra night because the beds were comfy and the breakfast was great.

There was an alarm clock set and it went off at midnight and woke us all up. Had to call the front desk because we couldn't figure out how to turn it off. The front desk person couldn't figure it out either. It went off the second night as well. I won't stay here again.

Nice newer property. The staff were friendly & helpful. Very convenient location to many dining options. The rooms & beds were very comfortable & clean. Shower was wonderful.

No towels in ok . Asked front desk to place towels in room in morning. Came back in evening and no towels provided. Asked to speak to a manager and was denied.

Great service

Really clean room; nice staff, fast check in

Check in was super easy, the room was spotless, the bed was so comfy and breakfast was very good with lots of options. I will definitely stay here again.

The front desk staff was very accommodating and professional.

Breakfast items restocked thru breakfast. Hotel staff very kind and attentive also gave tourist locations for food. Was very yummy thank you Heather! We even extended our stay and the staff who was a young man was helpful in updating our key cards.

New, clean hotel. Staff was friendly and helpful!

Receptionist was not very professional. She also seemed to have difficulty processing our information. Not a lot of parking options available. Bed was not very comfortable. It was definitely overpriced!

The first room they assigned us. The main door would not lock and we had to change rooms right off the bat. In the next room. The bathroom sink was clogged. The shower is so slippery. I fell down. It needs to have either rubber mats or rubber stickers on the floor of the tub. There were no protective rails to hold onto while showering. It was very dangerous. We were finally given a shower chair and since we were staying three days, we went and purchased a rubber tub mat, which cost us $15. The bedspread had two holes on the top. The carpeting in our room and the halls were never vacuumed the entire three days we were there. The same debris remained on the floor every day. I will say the food service in the breakfast area was excellent, had a great selection of food choices and the area was very clean, the servers did an excellent job of keeping it full and clean. the main lobby was organized and clean. The service staff was helpful however, most did not speak English and did not understand what we were trying to say, however they were very pleasant and did the best they could. The pool area was very clean and kept well stocked with towels. The front desk staff were also very helpful and friendly. Did their best to address all requests etc. The area is safe and outside is well maintained had several nice seating areas to enjoy weather permitting. Facility is very close to many dining and food services. I would recommend this hotel for booking.

Nice newer property. The staff were friendly & helpful. Very convenient location to many dining options. The rooms & beds were very comfortable & clean. Shower was wonderful.

Right off highway clean and quite

Easy to get to and off the main HWY.

Was close to the event I was attending.

Great place to stay. Convenient location. We’ve stayed here before and enjoyed it.

Great location close to JBU!

The hotel is set back from the highway. It’s clean and quiet. Nice sidewalks to walk to close by places.

This hotel was well worth it slightly premium price compared to others in the area. The rooms are spacious, comfortable, and clean, and the property is well taken care of the staff at the front desk are personable and caring. It’s sent back from the highway a little bit so you don’t even hear traffic noise while still maintaining convenience

The first room they assigned us. The main door would not lock and we had to change rooms right off the bat. In the next room. The bathroom sink was clogged. The shower is so slippery. I fell down. It needs to have either rubber mats or rubber stickers on the floor of the tub. There were no protective rails to hold onto while showering. It was very dangerous. We were finally given a shower chair and since we were staying three days, we went and purchased a rubber tub mat, which cost us $15. The bedspread had two holes on the top. The carpeting in our room and the halls were never vacuumed the entire three days we were there. The same debris remained on the floor every day. I will say the food service in the breakfast area was excellent, had a great selection of food choices and the area was very clean, the servers did an excellent job of keeping it full and clean. the main lobby was organized and clean. The service staff was helpful however, most did not speak English and did not understand what we were trying to say, however they were very pleasant and did the best they could. The pool area was very clean and kept well stocked with towels. The front desk staff were also very helpful and friendly. Did their best to address all requests etc. The area is safe and outside is well maintained had several nice seating areas to enjoy weather permitting. Facility is very close to many dining and food services. I would recommend this hotel for booking.

We stay here because it’s closest to our son’s college and it is always clean and comfortable.

Comfortable beds, good breakfast, very clean.

Rooms were clean but the Entrance, breakfast and seating area are under construction, also the gym was closed for our whole stay which was not mentioned on website or told to use upon booking. The breakfast was not good. The breads and bagels were stale, cream cheese was not good.

Like the breakfast choices. Personnel were helpful,

Check in was super easy, the room was spotless, the bed was so comfy and breakfast was very good with lots of options. I will definitely stay here again.

2nd time staying here. The rooms were nice and clean. The complimentary breakfast was excellent with a good variety of selections.

The room was great except the shower had hardly any water pressure. The staff was fantastic, they were friendly and upbeat. The breakfast seemed to be overcooked.

Clean, comfortable, friendly staff and great breakfast

The free breakfast was the best I have ever had and it was very clean and monitored when something was needing to be refilled.

I stay at this hotel on a reg basis. Most things are pretty good but This last stay we had 1 towel in our room that’s it. Also we went down for breakfast at 8:30 and everything was wiped out. Scrambled eggs and muffin was about it.

Our second day went down to eat breakfast around 9am and there was no food. Everything was gone. The front desk lady noted that the food truck had delivered late and that was the reason. Also, she had no help other than herself to manage the front desk and the food area. She did great to make some food for us (about 30 minutes later) that we got to eat. If we would have had to be somewhere it would have been no good, but she did the best she could based on the circumstances. Hope that this wouldn’t happen again for sure.