AMANO HOME Apartments

Very good location . Modern comfortable but strange bedroom design. One of three washing machines working. Noisy with the windows open checking instructions not clear. No front desk staff.

Me and my husband and child stayed for week. The apartment was what I expected. I appreciated the kitchen facilites. We prepared our breakfasts and some meals in the apartment and it worked well. But I missed a place for the family to sit and eat. Becauce we had a sofa bed, there was just a chair and a little table to sit and eat our meals. The location was perfect, very close to the tram and the U-bahn and lots of restaurants in the area. I think the room cleaning could have been better. Several times the tea bags and coffee were not refilled. Once the cleaner forgot her cleaning cloth in our bathroom. The floor in the apartment in several occasions were not vacumed clean. Check-in and check-out worked perfectly for us but I did see other guests having problem while checking in.

1- staff should be at the front desk if there is any spontaneous question. No one is at the desk.

Wonderful in almost every way, including great location. Check-in, especially for the digitally impaired was difficult and rigid.

Noisy location, sirens going off every 5 mins and lots of traffic noise. Beds very low and uncomfortable. Room was damaged and not cleaned well. No bin bags or advice on how to leave trash. Bath had to be filled via a showerhead and took forever. No TV in the living room so we couldn't chill in the evening together as a family. Fridge broken. Tripped over the rug in the living room day one and trapped a nerve in my back from the fall, spending my entire trip in a wheelchair and not able to see/do much. Check in difficult - couldn't get in but luckily someone exiting held the door and then the digital room key wouldn't work. Had to call for help which was provided by a friendly staff member but took so long my child had to wee outside while we tried to sort (he's young and couldn't hold it). We weren't the first this happened too as we could see someone else had followed the same instructions before us. Also couldn't enter the property using the room key after a trip to the supermarket, got buzzed in but only the staircase, meaning I had to climb 7 flights of stairs carrying everything after a full day of travelling - not ideal. On a positive note, it's very close to a U bahn station, supermarket and an amazing doner takeaway. Overall terrible experience, and I'm so upset as we splurged on this place to celebrate and my injury meant we couldn't even enjoy the trip and it wasn't a comfortable place to rest and try to recover.