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Hotel Cielo

47 US$

/ noche

Promedio para septiembre

Hotel Cielo - Image 1

Hotel Cielo - Image 2

Hotel Cielo - Image 3

Hotel Cielo - Image 4

Hotel Cielo - Image 5

Precios para Hotel Cielo

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47 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Cielo, los precios por noche son de 46 US$ de media en el mes más barato (octubre) y de 120 US$ en el mes más caro (diciembre), según los últimos 12 meses.

Precio medio por noche en Hotel Cielo por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	100 US$
febrero	92 US$
marzo	82 US$
abril	61 US$
mayo	57 US$
junio	60 US$
julio	58 US$
agosto	48 US$
septiembre	47 US$
octubre	46 US$
noviembre	65 US$
diciembre	120 US$

Más caro: diciembre (aprox. 120 US$)

Más barato: octubre (aprox. 46 US$)

Acerca de esta propiedad

Hotel con ubicación céntrica, terraza en la azotea, masajes en el establecimiento y fácil acceso a la Playa Principal de Playa del Carmen.

Traslados al aeropuerto
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Caja fuerte

Ubicación

Calle 4 entre la 5ª y 10ª Avenida, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México

Más información sobre la ubicación

Opciones de habitación

5

King Room with Balcony

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

275 ft²

Vista de la ciudad

Balcón

Aire acondicionado

Baño privado

Televisión

Entrada privada

5

Double Room

Detalles de la oferta

1 Cama Doble

Capacidad: 2

225 ft²

Aire acondicionado

Baño privado

Televisión

Entrada privada

6

King Room

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

225 ft²

Vista de la ciudad

Aire acondicionado

Baño privado

Televisión

Entrada privada

4

Quadruple Room

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

250 ft²

Aire acondicionado

Baño privado

Televisión

Entrada privada

4

Triple Room, Basic

Detalles de la oferta

1 Cama Doble

y

1 Cama Individual

Capacidad: 3

250 ft²

Aire acondicionado

Baño privado

Televisión

Entrada privada

8

Family Room, Balcony

Detalles de la oferta

1 Cama Doble Grande

,

1 Cama Doble

y

1 Cama Individual

Capacidad: 5

395 ft²

Vista de la ciudad

Balcón

Aire acondicionado

Baño privado

Televisión

Entrada privada

Reseñas de los huéspedes sobre Hotel Cielo

8.2

Muy bueno

Basado en 50 comentarios verificados

¿Quién se queda aquí?

Trabajo

1%

Pareja

47%

Familia

17%

Grupo

19%

Solo/a

13%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Hotel Cielo, los viajeros elogian constantemente la ubicación céntrica, a pocos pasos de la Quinta Avenida y la playa, su encanto tradicional y el personal amable, al tiempo que señalan una animada vida nocturna cercana que puede generar ruido considerable hasta altas horas de la noche.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Hotel Cielo, los viajeros elogian constantemente la ubicación céntrica, a pocos pasos de la Quinta Avenida y la playa, su encanto tradicional y el personal amable, al tiempo que señalan una animada vida nocturna cercana que puede generar ruido considerable hasta altas horas de la noche.

Las habitaciones son cómodas, con un estilo mexicano clásico y, en algunos casos, espaciosas, aunque algunos huéspedes informan sobre cortinas delgadas que dejan pasar la luz y la ausencia de un mini refrigerador, con uno señalando que el agua caliente es limitada. La limpieza recibe elogios generalizados, con solo algunos informes de olores o de una cucaracha. El restaurante adjunto recibe cumplidos por su comida sabrosa y su comodidad. Espere una estancia encantadora adecuada para viajeros que valoren la ubicación y el carácter por encima de la tranquilidad absoluta.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las reseñas destacan un restaurante conectado que ofrece buena comida y comodidad. No se discute mucho sobre las instalaciones.

Reseñas de huéspedes relacionadas

8

Asmaaa

11 oct 2025

·

Se alojó 3 noches

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

Lorena

9 jul 2025

·

Se alojó 2 noches

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 dic 2023

·

Se alojó 5 noches

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 ago 2025

·

Se alojó 5 noches

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 feb 2025

·

Se alojó 3 noches

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

6

Michel

1 mar 2024

·

Se alojó 3 noches

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

10

karen

28 jul 2025

·

Se alojó 2 noches

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 ene 2026

·

Se alojó 1 noche

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 feb 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 ene 2025

·

Se alojó 3 noches

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las áreas comunes suelen estar muy limpias y el servicio de limpieza recibe elogios en las reseñas. Algunos huéspedes informaron problemas como olores o una cucaracha.

Reseñas de huéspedes relacionadas

4

Gumercindo

9 abr 2023

·

Se alojó 2 noches

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

6

Janine

12 abr 2024

·

Se alojó 2 noches

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

10

Vicente

30 dic 2023

·

Se alojó 5 noches

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

8

Rosa Maria Vasquez

17 sept 2025

·

Se alojó 5 noches

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

ADA

12 ago 2025

·

Se alojó 5 noches

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

Ruben

8 abr 2025

·

Se alojó 6 noches

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Kristen

25 ene 2026

·

Se alojó 1 noche

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones presentan una decoración tradicional y camas cómodas, con algunas distribuciones espaciosas y balcones. Varias reseñas señalan cortinas delgadas que dejan pasar la luz temprana y la falta de un mini refrigerador.

Reseñas de huéspedes relacionadas

8

Asmaaa

11 oct 2025

·

Se alojó 3 noches

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

veronica

8 jul 2024

·

Se alojó 1 noche

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

8

Rosa Maria Vasquez

17 sept 2025

·

Se alojó 5 noches

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

zev

13 feb 2025

·

Se alojó 3 noches

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Gordon

10 oct 2025

·

Se alojó 3 noches

Only thing I would have changed was the curtains. A lot of light came into the room at night.

Only thing I would have changed was the curtains. A lot of light came into the room at night.

10

Vishnu

19 oct 2025

·

Se alojó 1 noche

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

6

Justin

3 jul 2025

·

Se alojó 1 noche

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

8

SANDRA

14 jul 2025

·

Se alojó 5 noches

Liked the property overall had all the needed amenities just wished it had a mini fridge

Liked the property overall had all the needed amenities just wished it had a mini fridge

10

Amr

7 feb 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Adrienne

12 ene 2022

·

Se alojó 1 noche

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es consistentemente amable, servicial y atento, con elogios a la recepción y la gerencia por ir más allá.

Reseñas de huéspedes relacionadas

8

Asmaaa

11 oct 2025

·

Se alojó 3 noches

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 dic 2025

·

Se alojó 1 noche

Great location, friendly staff!

Great location, friendly staff!

10

Jason

28 abr 2022

·

Se alojó 3 noches

Excellent front desk staff.

Excellent front desk staff.

10

Rosalind

24 mar 2025

·

Se alojó 2 noches

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

10

Vishnu

19 oct 2025

·

Se alojó 1 noche

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Tammy

27 feb 2025

·

Se alojó 2 noches

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

10

Camila

2 abr 2025

·

Se alojó 6 noches

Super friendly and helpful staff!

Super friendly and helpful staff!

10

karen

28 jul 2025

·

Se alojó 2 noches

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 ene 2026

·

Se alojó 1 noche

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Mitzi

11 ene 2025

·

Se alojó 3 noches

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Muy céntrico, a pasos de la Quinta Avenida y a una corta distancia a pie de la playa y del transporte. La animada zona conlleva ruido nocturno.

Reseñas de huéspedes relacionadas

8

Asmaaa

11 oct 2025

·

Se alojó 3 noches

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 dic 2025

·

Se alojó 1 noche

Great location, friendly staff!

Great location, friendly staff!

10

Vishnu

19 oct 2025

·

Se alojó 1 noche

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Ruben

8 abr 2025

·

Se alojó 6 noches

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Dwayne

9 dic 2024

·

Se alojó 3 noches

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

10

karen

28 jul 2025

·

Se alojó 2 noches

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 ene 2026

·

Se alojó 1 noche

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 feb 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Marciel

9 sept 2023

·

Se alojó 8 noches

Location is everything. Right in the heart of PDC.

Location is everything. Right in the heart of PDC.

10

Ana

28 may 2025

·

Se alojó 7 noches

It is great one block to the beach! It is safe! Close to stores and restaurants!

It is great one block to the beach! It is safe! Close to stores and restaurants!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante en el lugar o conectado recibe elogios por su comida sabrosa y su comodidad. Una reseña mencionó música alta proveniente de un lugar cercano.

Reseñas de huéspedes relacionadas

8

Lorena

9 jul 2025

·

Se alojó 2 noches

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 dic 2023

·

Se alojó 5 noches

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 ago 2025

·

Se alojó 5 noches

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 feb 2025

·

Se alojó 3 noches

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Kristen

25 ene 2026

·

Se alojó 1 noche

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 feb 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 ene 2025

·

Se alojó 3 noches

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Carlos Manuel González

15 jun 2026

·

Se alojó 6 noches

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

8

Rosa Maria Vasquez

17 sept 2025

·

Se alojó 5 noches

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

oscar edgar

19 jun 2025

·

Se alojó 1 noche

Muy bien

Muy bien

8

Nancy

15 jun 2025

·

Se alojó 1 noche

Trato amable. Muy cerca de la playa

Trato amable. Muy cerca de la playa

8

veronica

8 jul 2024

·

Se alojó 1 noche

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $46	19 $45
20 $44	21 $46	22 $45	23 $44	24 $45	25 $43	26 $42
27 $42	28 $44	29 $42	30 $43

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

La hora de entrada comienza a15:00La hora de entrada termina a23:59La hora de salida termina a12:00

El check in debe realizarlo alguien que tenga al menos 18 años.

Requisitos De Edad
Edad mínima para registrarse: 18 años

Mascotas
No se admiten mascotas;

Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal; Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 8 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes; No hay cunas disponibles (bebés)No hay camas supletorias disponibles

Comedor
Cuando te apetezca almorzar o cenar solo tendrás que ir a Carboncitos, el restaurante de este hotel, o incluso simplemente llamar al servicio de habitaciones. Se ofrece un desayuno a la carta entre semana de 07:30 a 11:30, con un coste adicional.

Cargos E Impuestos Obligatorios

Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):

Depósito: 500 MXN por alojamiento, por estancia.

Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.

Hotel Cielo - Términos y condiciones:

Política de cancelación: No reembolsable. En caso de una cancelación tardía o de no presentarse (No Show), se te cobrará la primera noche de tu estancia.

Check in de 15:00 a 24:00 .
Check out antes de las 12:00 .

Pago a la llegada mediante efectivo, tarjetas de crédito y débito.
Este alojamiento realizará una preautorización en tu tarjeta antes de la llegada.

Impuestos incluidos 21%

General:
Recepción 24 horas.
Sin horario de cierre.
No se permiten mascotas.
No fumadores.

A tu llegada al Hotel Cielo serás asistido por el personal de recepción, servicio las 24 horas.
Debes presentar la siguiente documentación:
- Carta de confirmación
- Identificación vigente de todos los huéspedes
- Depósito de seguridad de $500.00 pesos por habitación, reembolsable al realizar el check out.
- Número de teléfono de contacto, correo electrónico y firma de registro.
Inmediatamente después, se te entregará la llave de la habitación y se te guiará hacia ella.