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Hotel Cielo

US$ 47

/noite

Média para setembro

Hotel Cielo - Image 1

Hotel Cielo - Image 2

Hotel Cielo - Image 3

Hotel Cielo - Image 4

Hotel Cielo - Image 5

Preços para Hotel Cielo

Selecione datas para ver preços e disponibilidade

US$ 47

/noite

Média para setembro

Preços médios mensais

Em Hotel Cielo, o preço por noite é, em média, US$ 46 no mês mais barato (outubro) e US$ 120 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Cielo por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 100
fevereiro	US$ 92
março	US$ 82
abril	US$ 61
maio	US$ 57
junho	US$ 60
julho	US$ 58
agosto	US$ 48
setembro	US$ 47
outubro	US$ 46
novembro	US$ 65
dezembro	US$ 120

Mais caro: dezembro (aprox. US$ 120)

Mais barato: outubro (aprox. US$ 46)

Sobre este alojamento

Centrally located hotel with rooftop terrace, onsite massages, and easy access to Playa del Carmen Main Beach.

Serviço de transporte ao aeroporto
Quartos de não fumadores
Balcão de turismo
Serviços de limpeza
Instalações para banquetes
Cofre

Localização

Calle 4 entre la 5ª y 10ª Avenida, Centro de Playa del Carmen, Playa del Carmen, Estado de Quintana Roo, México

Mais informações sobre a localização

Opções de quartos

5

Quarto, 1 cama King, sacada

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

275 ft²

Vista para a cidade

Varanda

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

5

Double room

Detalhes do quarto

1 Cama De Casal

Dormidas 2

225 ft²

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

6

King Interior

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

225 ft²

Vista para a cidade

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

4

Quarto quádruplo

Detalhes do quarto

2 Camas De Casal

Dormidas 4

250 ft²

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

4

Basic Triple Room

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

250 ft²

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

8

Quarto família, sacada

Detalhes do quarto

1 Cama De Casal Grande

,

1 Cama De Casal

e

1 Cama Individual

Dormidas 5

395 ft²

Vista para a cidade

Varanda

Ar condicionado

Casa de banho privada

Televisão

Entrada privada

Avaliações dos hóspedes sobre Hotel Cielo

8.2

Muito Bom

Com base em 50 avaliações verificadas

Quem se hospeda aqui?

Negócios

1%

Casal

47%

Família

17%

Grupos

19%

Individual

13%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hotel Cielo, viajantes elogiam consistentemente a localização central, a poucos passos da Quinta Avenida e da praia, seu charme tradicional e a simpatia da equipe, enquanto também notam uma vida noturna animada nas proximidades que pode causar ruído significativo até tarde da noite.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hotel Cielo, viajantes elogiam consistentemente a localização central, a poucos passos da Quinta Avenida e da praia, seu charme tradicional e a simpatia da equipe, enquanto também notam uma vida noturna animada nas proximidades que pode causar ruído significativo até tarde da noite.

Os quartos são confortáveis, com um estilo mexicano clássico e, em alguns casos, espaçosos, embora alguns hóspedes relatem cortinas finas que deixam entrar a luz e a ausência de um mini refrigerador, com um apontando para água quente limitada. A limpeza recebe muitos elogios, com apenas alguns relatos de odores ou de uma barata. O restaurante anexo recebe elogios pela comida saborosa e conveniência. Espere uma estadia charmosa adequada para viajantes que valorizam a localização e o caráter em vez de um silêncio completo.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As avaliações destacam um restaurante conectado com boa comida e conveniência. Pouco mais sobre as instalações é discutido.

Avaliações dos hóspedes relacionadas

8

Asmaaa

11 de out. de 2025

·

A estadia foi de 3 noites

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

Lorena

9 de jul. de 2025

·

A estadia foi de 2 noites

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 de dez. de 2023

·

A estadia foi de 5 noites

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 de ago. de 2025

·

A estadia foi de 5 noites

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 de fev. de 2025

·

A estadia foi de 3 noites

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

6

Michel

1 de mar. de 2024

·

A estadia foi de 3 noites

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

10

karen

28 de jul. de 2025

·

A estadia foi de 2 noites

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 de fev. de 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 de jan. de 2025

·

A estadia foi de 3 noites

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Quartos e áreas comuns são geralmente muito limpos, e a arrumação é elogiada nas avaliações. Alguns hóspedes relataram problemas como odores ou uma barata.

Avaliações dos hóspedes relacionadas

4

Gumercindo

9 de abr. de 2023

·

A estadia foi de 2 noites

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

6

Janine

12 de abr. de 2024

·

A estadia foi de 2 noites

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

10

Vicente

30 de dez. de 2023

·

A estadia foi de 5 noites

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

8

Rosa Maria Vasquez

17 de set. de 2025

·

A estadia foi de 5 noites

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

ADA

12 de ago. de 2025

·

A estadia foi de 5 noites

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

Ruben

8 de abr. de 2025

·

A estadia foi de 6 noites

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Kristen

25 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos apresentam uma decoração tradicional e camas confortáveis, com alguns layouts espaçosos e varandas. Várias avaliações notam cortinas finas que deixam entrar a luz cedo e a falta de um mini refrigerador.

Avaliações dos hóspedes relacionadas

8

Asmaaa

11 de out. de 2025

·

A estadia foi de 3 noites

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

veronica

8 de jul. de 2024

·

A estadia foi de 1 noite

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

8

Rosa Maria Vasquez

17 de set. de 2025

·

A estadia foi de 5 noites

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

zev

13 de fev. de 2025

·

A estadia foi de 3 noites

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Gordon

10 de out. de 2025

·

A estadia foi de 3 noites

Only thing I would have changed was the curtains. A lot of light came into the room at night.

Only thing I would have changed was the curtains. A lot of light came into the room at night.

10

Vishnu

19 de out. de 2025

·

A estadia foi de 1 noite

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

6

Justin

3 de jul. de 2025

·

A estadia foi de 1 noite

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

8

SANDRA

14 de jul. de 2025

·

A estadia foi de 5 noites

Liked the property overall had all the needed amenities just wished it had a mini fridge

Liked the property overall had all the needed amenities just wished it had a mini fridge

10

Amr

7 de fev. de 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Adrienne

12 de jan. de 2022

·

A estadia foi de 1 noite

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é consistentemente simpática, prestativa e atenciosa, com destaques para a recepção e a gerência por irem além do esperado.

Avaliações dos hóspedes relacionadas

8

Asmaaa

11 de out. de 2025

·

A estadia foi de 3 noites

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 de dez. de 2025

·

A estadia foi de 1 noite

Great location, friendly staff!

Great location, friendly staff!

10

Jason

28 de abr. de 2022

·

A estadia foi de 3 noites

Excellent front desk staff.

Excellent front desk staff.

10

Rosalind

24 de mar. de 2025

·

A estadia foi de 2 noites

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

10

Vishnu

19 de out. de 2025

·

A estadia foi de 1 noite

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Tammy

27 de fev. de 2025

·

A estadia foi de 2 noites

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

10

Camila

2 de abr. de 2025

·

A estadia foi de 6 noites

Super friendly and helpful staff!

Super friendly and helpful staff!

10

karen

28 de jul. de 2025

·

A estadia foi de 2 noites

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Mitzi

11 de jan. de 2025

·

A estadia foi de 3 noites

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização muito central, a poucos passos da Quinta Avenida e a uma curta caminhada da praia e do transporte. A área animada traz ruído noturno.

Avaliações dos hóspedes relacionadas

8

Asmaaa

11 de out. de 2025

·

A estadia foi de 3 noites

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7 de dez. de 2025

·

A estadia foi de 1 noite

Great location, friendly staff!

Great location, friendly staff!

10

Vishnu

19 de out. de 2025

·

A estadia foi de 1 noite

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Ruben

8 de abr. de 2025

·

A estadia foi de 6 noites

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Dwayne

9 de dez. de 2024

·

A estadia foi de 3 noites

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

10

karen

28 de jul. de 2025

·

A estadia foi de 2 noites

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 de fev. de 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Marciel

9 de set. de 2023

·

A estadia foi de 8 noites

Location is everything. Right in the heart of PDC.

Location is everything. Right in the heart of PDC.

10

Ana

28 de mai. de 2025

·

A estadia foi de 7 noites

It is great one block to the beach! It is safe! Close to stores and restaurants!

It is great one block to the beach! It is safe! Close to stores and restaurants!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O restaurante no local ou conectado é elogiado pela comida saborosa e conveniência. Uma avaliação mencionou música alta de um local próximo.

Avaliações dos hóspedes relacionadas

8

Lorena

9 de jul. de 2025

·

A estadia foi de 2 noites

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30 de dez. de 2023

·

A estadia foi de 5 noites

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12 de ago. de 2025

·

A estadia foi de 5 noites

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13 de fev. de 2025

·

A estadia foi de 3 noites

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Kristen

25 de jan. de 2026

·

A estadia foi de 1 noite

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7 de fev. de 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11 de jan. de 2025

·

A estadia foi de 3 noites

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Jean

8 de jan. de 2026

·

A estadia foi de 4 noites

Equipe muito atenciosa, desde a chegada

Equipe muito atenciosa, desde a chegada

10

Henrique Hideki

há 2 semanas

·

A estadia foi de 1 noite

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

10

Carlos Manuel González

15 de jun. de 2026

·

A estadia foi de 6 noites

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

10

Alejandro

27 de mai. de 2026

·

A estadia foi de 1 noite

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

8

teodulo

15 de mai. de 2026

·

A estadia foi de 2 noites

Na/good

Na/good

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $43	19 $42
20 $44	21 $46	22 $45	23 $44	24 $45	25 $43	26 $42
27 $42	28 $44	29 $42	30 $43

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

O horário de check-in começa às15:00O horário de check-in termina às23:59O horário de check-out termina às12:00

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos

Animais De Estimação
Não aceita animais de estimação;

Serviços De Recepção
Há possibilidade de check-in sem contato e check-out sem contato; Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Identificação
Documento de identificação oficial com foto, cartão de crédito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;

Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Taxa do traslado do aeroporto por criança: MXN 2999.99 (ida e volta), (até 11 anos); Até 2 crianças de até 8 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes; Berços não disponíveisCamas extras/dobráveis não disponíveis

Restaurante(s)
Experimente as deliciosas opções de almoço ou jantar no Carboncitos, o restaurante deste hotel, ou hospede-se no local e aproveite o serviço de quarto. Um café da manhã feito na hora é servido durante a semana, entre 7h30 e 11h30, mediante uma taxa.

Taxas E Impostos Obrigatórios

Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:

Depósito: MXN 500 por acomodação, por estadia

Listamos todas as cobranças que a propriedade nos forneceu.

Hotel Cielo - Terms & Conditions: Cancellation policy: Non-Refundable. In case of a late cancellation or No Show, you will be charged the first night of your stay. Check in from 15:00 to 24:00 . Check out before 12:00 . Payment upon arrival by cash, credit & debit cards. This property will pre-authorize your card before arrival. Taxes included 21% General: 24 hour Reception. No curfew. No pets allowed. Non smoking. Upon arrival at Hotel Cielo you will be assisted by Reception staff, 24 hour service. You must present the following documentation: - Confirmation Letter - Current identification of all guests - Security Deposit of $500.00 pesos per room, refundable upon check out. - Contact telephone number, email and registration signature. Immediately afterwards, you will be given the room key and guided to it.