Fivitel Hoi An Hotel

Excellent, super équipe dispo,agréable et souriante. Un vrai coup de cœur avec s’en la personne de l’accueil qui nous a aidé pour les déplacements et visites de toi an

Sen and Mao levied the best customer service I’ve ever experienced at a hotel. This was my first of several hotels during my time in Vietnam and by far my favourite due to the way I was treated, the affordability, and the view!

Good hotel for the price

Nice, clean property and room was perfect. The front desk staff was wonderful! They were so kind and helpful with everything. Great location and easy to get a grab.

The property is dilapidated, the staff don't seem to care. The only thing going for it, is the view from the pool, but sadly tiles are falling off and very sharp edges on pool floor and surrounds Well below average. We also had to wait for almost 1 hour on arrival at the airport for the transfer that we had made sure to book in advance, Hotel staff blamed driver, driver blamed Hotel. not good enough after a 12 hour journey, had to make 2 phone calls to get someone to pick us up.