Name: Kenzi Basma
Address: Av Moulay Hassan, Casablanca, Grand Casablanca, MA
Price range: US$ 64–US$ 93 per night
Rating: 7.8

Opinião dos hóspedes

Em avaliações recentes do Kenzi Basma, hóspedes elogiam consistentemente a localização central e conveniente, ideal para caminhar, e a equipe simpática e prestativa. As opiniões sobre os quartos e a limpeza são mistas: alguns os consideram confortáveis e impecáveis, enquanto outros mencionam sinais de desgaste, odores e problemas de manutenção.

Vários hóspedes notaram a decoração antiga, o Wi-Fi fraco ou instável, ruído ocasional e discrepâncias entre as fotos e a realidade. As experiências com o café da manhã e o restaurante variam, desde deliciosas e abundantes até serviço medíocre ou caótico, embora alguns destaquem um bom buffet e um bar/restaurante no local. Espere uma base conveniente com um serviço acolhedor, mas a qualidade pode variar dependendo do quarto.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Há um bar/restaurante no local, com um comentário elogiando-o e outro citando o serviço lento; estacionamento dedicado está disponível. Poucas outras instalações são mencionadas.

Avaliações dos hóspedes relacionadas

8

Abdessamad

12 de jul. de 2023

·

Hospedou-se por 1 noite

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

8

Karam Alfred Al

16 de mai. de 2024

·

Hospedou-se por 6 noites

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

4

CHUN KUI

9 de jun. de 2022

·

Hospedou-se por 3 noites

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

10

Mwilwa

15 de jul. de 2024

·

Hospedou-se por 3 noites

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Andre T.

15 de mar. de 2024

·

Hospedou-se por 6 noites

I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!

8

Sergio

18 de jul. de 2025

·

Hospedou-se por 2 noites

I had no idea they provided room service. I had to ask on my 2nd day.

6

THOMAS

25 de abr. de 2023

·

Hospedou-se por 1 noite

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

8

Yi

9 de jan. de 2024

·

Hospedou-se por 8 noites

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 de jul. de 2023

·

Hospedou-se por 1 noite

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 de abr. de 2024

·

Hospedou-se por 2 noites

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: vários hóspedes encontraram quartos ou banheiros sujos (cabelos, formigas, acessórios manchados ou com mau cheiro, toalhas desgastadas, carpetes sujos), enquanto outros descreveram os espaços como muito limpos ou impecáveis.

Avaliações dos hóspedes relacionadas

10

Boubacar

14 de jan. de 2026

·

Hospedou-se por 2 noites

Clean

10

Abdul Kadir

25 de mai. de 2025

·

Hospedou-se por 4 noites

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 de set. de 2025

·

Hospedou-se por 2 noites

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

4

Pascal

1 de jun. de 2025

·

Hospedou-se por 1 noite

Je viens dans cet hôtel depuis plus de 20 ans. Il se dégrade de plus en plus. Literie OK climatisation aussi. Par contre la salle de bain est de plus en plus dégradée. Robinet rouillés, joint moisissure partout, bonde de lavabo rouillé...... J espère avoir la prochaine fois une chambre et une salle de bain correct. Pascal

6

gregory

5 de set. de 2024

·

Hospedou-se por 1 noite

hotel bien placé en tarif mais bruyant le matin du fait de la construction du parking sur la place. propreté très moyenne: moquette sale, cheveux/poils dans salle de bain, poussière dans les meubles, savon liquide pas rechargé dans reservoir de la douche. cest dommage, car a cote de ca, tres bon accueil du personnel, serviable et aimable et tres bonne localisation centrale

2

Christie

1 de mar. de 2024

·

Hospedou-se por 4 noites

Hotel smoked of smoke and carpet was badly soiled.

2

Bahana

26 de nov. de 2025

·

Hospedou-se por 5 noites

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

10

elda

1 de nov. de 2024

·

Hospedou-se por 1 noite

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

2

Svitlana

14 de ago. de 2024

·

Hospedou-se por 7 noites

Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.

2

Guilherme

5 de mar. de 2023

·

Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.

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Quartos

As experiências com os quartos variam: alguns são espaçosos, silenciosos e confortáveis, com vistas agradáveis, enquanto outros parecem pequenos ou datados. Problemas recorrentes incluem Wi-Fi fraco, travesseiros duros e problemas de manutenção, como acessórios quebrados ou fechaduras de varanda defeituosas; pedidos de vista nem sempre foram atendidos.

Avaliações dos hóspedes relacionadas

10

maria del pilar

27 de dez. de 2024

·

Hospedou-se por 2 noites

Buen hotel, hermosa vista a la Mezquita!

10

Christy

31 de mar. de 2025

·

Hospedou-se por 1 noite

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

10

Vidya

30 de nov. de 2025

·

Hospedou-se por 2 noites

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 de jul. de 2025

·

Hospedou-se por 1 noite

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

10

elda

1 de nov. de 2024

·

Hospedou-se por 1 noite

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

6

Udo

7 de out. de 2025

·

Hospedou-se por 2 noites

Hatten Moscheeblick gebucht aber uns wurde ein normales Zimmer zugewiesen mit Blick auf eine

10

Anjandeep

22 de fev. de 2025

·

Hospedou-se por 1 noite

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

6

Nozm

5 de nov. de 2024

·

Hospedou-se por 3 noites

It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.

6

Nozm

5 de nov. de 2024

·

Hospedou-se por 1 noite

It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .

6

leigh

30 de mai. de 2025

·

Hospedou-se por 3 noites

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

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Serviço

A equipe é amplamente elogiada por sua simpatia e prestatividade na recepção, conciergeria e limpeza, com soluções rápidas e ocasionais gestos de boa vontade. Os pontos negativos incluem o serviço lento no restaurante, uma troca de quarto atrasada e e-mails de pré-chegada sem resposta.

Avaliações dos hóspedes relacionadas

10

Musthak

15 de jul. de 2024

·

Hospedou-se por 3 noites

Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.

10

Varvara

13 de ago. de 2025

·

Hospedou-se por 4 noites

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Abdul Kadir

25 de mai. de 2025

·

Hospedou-se por 4 noites

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 de set. de 2025

·

Hospedou-se por 2 noites

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

10

Vidya

30 de nov. de 2025

·

Hospedou-se por 2 noites

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 de jul. de 2025

·

Hospedou-se por 1 noite

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

4

jiraporn

9 de fev. de 2025

·

Hospedou-se por 1 noite

It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.

10

yorgis

24 de jun. de 2023

·

Hospedou-se por 1 noite

Nice welcome, very fast check in, great room.

6

THOMAS

25 de abr. de 2023

·

Hospedou-se por 1 noite

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

10

Brandon

31 de mar. de 2025

·

Hospedou-se por 3 noites

Amazing service and beautiful hotel

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Localização

Repetidamente descrito como central, seguro e adequado para caminhar, próximo à medina, ao bonde, às lojas e aos pontos turísticos. Alguns mencionam construção ou ruído na rua e, em casos isolados, uma área circundante menos atraente ou menos opções de restaurantes nas proximidades.

Avaliações dos hóspedes relacionadas

10

Mohammed

30 de dez. de 2025

·

Hospedou-se por 2 noites

Excelente localização

10

Varvara

13 de ago. de 2025

·

Hospedou-se por 4 noites

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Christy

31 de mar. de 2025

·

Hospedou-se por 1 noite

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

8

Karam Alfred Al

16 de mai. de 2024

·

Hospedou-se por 6 noites

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

6

Lisa

24 de mar. de 2025

·

Hospedou-se por 3 noites

The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.

10

Olatomiwa

18 de ago. de 2025

·

Hospedou-se por 2 noites

It was a great experience in a great location.

10

Mwilwa

15 de jul. de 2024

·

Hospedou-se por 3 noites

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Rupert

15 de abr. de 2024

·

Hospedou-se por 5 noites

Convenient and safe.

10

Anjandeep

22 de fev. de 2025

·

Hospedou-se por 1 noite

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

10

Mohamed

26 de jul. de 2023

·

Hospedou-se por 5 noites

En plein centre ville, proche de tout en plus c’est tranquille et sécuritaire. Je le recommande!

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Jantar

O feedback sobre o café da manhã e o restaurante é inconsistente, variando de delicioso ou bom a medíocre, com seleção limitada, mesas sujas ou serviço lento. Alguns mencionam falhas nos equipamentos ou a falta de itens, enquanto uma avaliação elogia um buffet extenso.

Avaliações dos hóspedes relacionadas

8

Abdessamad

12 de jul. de 2023

·

Hospedou-se por 1 noite

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

10

Jennifer

6 de set. de 2025

·

Hospedou-se por 2 noites

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

2

Bahana

26 de nov. de 2025

·

Hospedou-se por 5 noites

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

4

CHUN KUI

9 de jun. de 2022

·

Hospedou-se por 3 noites

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

6

THOMAS

25 de abr. de 2023

·

Hospedou-se por 1 noite

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

4

Lara

22 de mai. de 2022

·

Hospedou-se por 2 noites

Al entrar a la habitación había un nido de 20 moscas revoloteando por toda la habitación. Tuvimos que matar todas las moscas nosotros mismos. La limpieza dejaba mucho que desear. Toallas deshilachadas y viejas. En el desayuno del hotel pedimos agua y el camarero nos sirvió agua de una botella de agua mineral. En cuanto probé el agua me di cuenta de que nos habían timado. Ese agua sabía salado, no era agua mineral.

8

Yi

9 de jan. de 2024

·

Hospedou-se por 8 noites

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 de jul. de 2023

·

Hospedou-se por 1 noite

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 de abr. de 2024

·

Hospedou-se por 2 noites

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

6

leigh

30 de mai. de 2025

·

Hospedou-se por 3 noites

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 86
fevereiro	US$ 72
março	US$ 78
abril	US$ 86
maio	US$ 87
junho	US$ 75
julho	US$ 71
agosto	US$ 62
setembro	US$ 74
outubro	US$ 91
novembro	US$ 92
dezembro	US$ 84

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $69	20 $69	21	22 $68	23 $71	24 $75
25	26 $75	27 $69	28 $66	29 $69	30 $69	31 $93

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $64	2 $65	3 $65	4 $65	5 $68	6 $76	7 $69
8	9 $65	10 $86	11 $66	12 $66	13 $67	14 $72
15 $66	16 $67	17 $69	18 $73	19 $66	20 $72	21 $72
22 $65	23 $67	24 $72	25 $74	26 $72	27 $66	28 $74
29 $68	30 $72

Kenzi Basma

Preços para Kenzi Basma

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Deluxe Room Twin Bed City View

Duplex Suite Mosque View

Duplex Suite City View

Superior Room Twin Bed City View

Deluxe Room Twin Bed Mosque View

Deluxe Room Mosque View

Superior Room

Superior Room City View

Deluxe Room City View

Family Duplex King Bed Mosque View

Avaliações dos hóspedes sobre Kenzi Basma

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas