ibis Girona Costa Brava

Great little place to stay, it’s cheap and cheerful and does what it says on the can, nice room clean towels changed everyday, staff and lovely friendly and totally went that extra mile to help. Bus stop just down the road from the hotel catch the L2 into the city tickets are €1.40 one way at the time of writing this review. Highly recommend stay if your just looking to rest up

The room was clean, bed comfortable and the coffee area was decent. Very basic hotel though with a depressing parking garage, pain in the butt app to pay for parking, and no extras in the room- for example no cushion on the bench.

The hotel was satisfactory for our needs. Clean cool rooms, the buffet dinner was pleasant, could do with labelling of what each food is however. The staff were efficient, not overly friendly but not rude either.

The room was semi-clean. Lots of hair scattered about the place when we walked in. Clearly hadn't been vacuumed or had surfaces wiped down if there were strands of hair lying about. From that moment I checked in, it was a poor experience. For reference we arrived on touring motorcycles. We parked in one of the 12 available free parking spaces, managing to squeeze two motorcycles into one space since the motorcycle parking area was not only full, but not built to house the size of motorcycles we had with us. We were informed we'd have to move the motorcycles as the free parking spaces were for cars only. There is absolutely no indication that this is the case, nor does there seem to be any official Ibis/Accor policy or documentation to support this assertion by the abrupt and unimpressed looking receptionist. We were told to move them into the underground parking area. For the price of 15€ of course. So our options were: 1. Pay to park underground despite already having parked in a free parking space upon arrival 2. Park them on the street nearby When I queried why I would have to move the vehicles, the girl simply said it was because car drivers complain to her about motorcycles being parked there. So be warned if you arrive on motorcycles. You will be treated with contempt by staff at this location.

No air conditioning and trrrible customer service