Privilege Aluxes Adults Only
US$ 186
/noite
Média para setembro
Preços para Privilege Aluxes Adults Only
Selecione datas para ver preços e disponibilidade
US$ 186
/noite
Média para setembro
Preços médios mensais
Em Privilege Aluxes Adults Only, o preço por noite é, em média, US$ 186 no mês mais barato (setembro) e US$ 376 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 334 |
| fevereiro | US$ 376 |
| março | US$ 312 |
| abril | US$ 276 |
| maio | US$ 278 |
| junho | US$ 254 |
| julho | US$ 227 |
| agosto | US$ 213 |
| setembro | US$ 186 |
| outubro | US$ 206 |
| novembro | US$ 278 |
| dezembro | US$ 284 |
J
F
M
A
M
J
J
A
set. · US$ 186
S
O
N
D
Mais caro: fevereiro (aprox. US$ 376)
Mais barato: setembro (aprox. US$ 186)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 2 piscinas exteriores ou 3 banheiras de hidromassagem. Em alternativa, experimente Sauna. ...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 2 piscinas exteriores ou 3 banheiras de hidromassagem. Em alternativa, experimente Sauna. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um cabeleireiro.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, computadores e Check-in rápido. O resort disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 2 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Sinta-se em casa num dos 124 quartos, com um minibar (com alguns produtos grátis) e um televisor plasma. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Com uma estadia nPrivilege Aluxes Isla Mujeres Adults Only em Isla Mujeres (Centro - Supmza 001), ficará apenas a alguns passos de Praia Norte e de Miguel Hidalgo. Este resort de praia está a 0,2 km (0,1 mi) de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e a 3,7 km (2,3 mi) de Crayola House.
O que há nas proximidades
Praia Norte(0.1 milhas)
Farol de Punta Norte(0.1 milhas)
Cementerio Municipal de Isla Mujeres(0.1 milhas)
Playa El Cocal(0.1 milhas)
Miguel Hidalgo(0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.1 milhas)
Aztlán Galería(0.3 milhas)
Terminal Marítima Isla Mujeres(0.4 milhas)
Parador Fotográfico(0.4 milhas)
Parque Natural Garrafón(1 milhas)
Crayola House(2.3 milhas)
Hacienda Mundaca(3.2 milhas)
Playa Tiburón(3.7 milhas)
Parque de los Sueños(4 milhas)
Isla Flotante de Botellas Joysxee(4.2 milhas)
O aeroporto principal mais próximo é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(21.4 milhas)
Serviço de transporte ao aeroporto
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Localização
Avenida Adolfo Lopez Mateos SM001 MZA001 Lote 005, Centro - Supmza 001, Ilha das Mulheres, Isla Mujeres, Estado de Quintana Roo, México
Praia Norte (0.1 milhas)
Farol de Punta Norte (0.1 milhas)
Cementerio Municipal de Isla Mujeres (0.1 milhas)
Playa El Cocal (0.1 milhas)
Miguel Hidalgo (0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.1 milhas)
Opções de quartos
8
Premium Suite with Whirlpool bath
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1130 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Standard
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
376 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite Deluxe, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
990 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Superior Aluxes with Whirlpool bath
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
538 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Privilege Aluxes Adults Only
8.5
Fabuloso
Com base em 1.547 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
78%
Família
10%
Grupos
9%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Privilege Aluxes Adults Only, os hóspedes elogiam consistentemente a simpatia e atenção da equipe, a bela praia Playa Norte e a localização acessível a pé, perto de restaurantes e lojas, com muitos apreciando quartos limpos, piscinas relaxantes com bar molhado e um ambiente geralmente tranquilo, voltado para adultos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Privilege Aluxes Adults Only, os hóspedes elogiam consistentemente a simpatia e atenção da equipe, a bela praia Playa Norte e a localização acessível a pé, perto de restaurantes e lojas, com muitos apreciando quartos limpos, piscinas relaxantes com bar molhado e um ambiente geralmente tranquilo, voltado para adultos.
Comida e bebidas variam de excelentes a medianas, e algumas avaliações notam variedade limitada no cardápio, coquetéis fracos e que o resort é mais reservado do que animado. Problemas de manutenção recorrentes são relatados em alguns casos, incluindo água quente intermitente, elevadores fora de serviço e pequenas falhas nos quartos, como geladeiras ou TVs com defeito; a vista do quarto e o nível de ruído dependem muito do edifício e da orientação. A área da praia é agradável, mas pode ficar movimentada devido ao tráfego de barcos próximos. No geral, espere uma estadia limpa, bem localizada, somente para adultos, focada no relaxamento e no serviço.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O clube de praia e as piscinas (incluindo um bar molhado) são os pontos altos, com muitas espreguiçadeiras e um spa bem avaliado. Os pontos negativos incluem a paralisação recorrente dos elevadores, hidromassagens mornas ou não funcionais e um ambiente tranquilo, com entretenimento ou música limitados.
Avaliações dos hóspedes relacionadas
8
Tracy
3 de abr. de 2025
·
A estadia foi de 8 noites
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
10
Kasi
24 de nov. de 2025
·
A estadia foi de 3 noites
Hotel is beautiful. The staff is great. One elevator was out of commission .
Hotel is beautiful. The staff is great. One elevator was out of commission .
8
Tamra Yvonne
23 de out. de 2025
·
A estadia foi de 3 noites
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
8
Justin
29 de out. de 2025
·
A estadia foi de 7 noites
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
8
Dayannis Rosales
21 de set. de 2025
·
A estadia foi de 4 noites
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
Shannon
6 de jan. de 2026
·
A estadia foi de 6 noites
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
10
charmaine
12 de jun. de 2025
·
A estadia foi de 3 noites
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
8
Amanda
9 de set. de 2025
·
A estadia foi de 4 noites
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
10
Richard
7 de abr. de 2025
·
A estadia foi de 4 noites
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
8
Sophia
25 de out. de 2025
·
A estadia foi de 7 noites
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A maioria dos hóspedes considera os quartos e as áreas comuns muito limpos, com serviço de limpeza confiável. Uma minoria relata cheiro de mofo ou chuveiros, mosquitos/formigas, odores ocasionais de esgoto e atenção irregular às áreas públicas.
Avaliações dos hóspedes relacionadas
10
Felipa Iran
27 de nov. de 2025
·
A estadia foi de 6 noites
Great staff and clean room
Great staff and clean room
10
John Andrew
5 de fev. de 2025
·
A estadia foi de 7 noites
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
8
Dayannis Rosales
21 de set. de 2025
·
A estadia foi de 4 noites
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
GREGORY ALLEN
15 de out. de 2025
·
A estadia foi de 4 noites
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
4
Marcus
12 de out. de 2025
·
A estadia foi de 4 noites
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
8
tim
25 de jan. de 2025
·
A estadia foi de 7 noites
Roach in bathroom
Roach in bathroom
10
Mark
2 de set. de 2025
·
A estadia foi de 6 noites
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
2
Brandi
23 de nov. de 2025
·
A estadia foi de 1 noite
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
8
Isaac Maurice
27 de out. de 2024
·
A estadia foi de 7 noites
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
10
Yessi
7 de out. de 2025
·
A estadia foi de 3 noites
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As experiências nos quartos variam: muitas suítes são espaçosas, com varandas ou hidromassagens e belas vistas, enquanto alguns quartos de categoria inferior parecem pequenos, com espaço de armazenamento limitado. A vista e o nível de ruído dependem da localização, e problemas de manutenção ocasionais no quarto (TV/geladeira/ar condicionado) são relatados.
Avaliações dos hóspedes relacionadas
10
Andrew
24 de jan. de 2025
·
A estadia foi de 6 noites
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
6
Rachel
25 de jun. de 2025
·
A estadia foi de 6 noites
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
8
Paula
6 de jan. de 2025
·
A estadia foi de 2 noites
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
6
Natalia
25 de set. de 2025
·
A estadia foi de 3 noites
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
8
Colleen
25 de abr. de 2025
·
A estadia foi de 6 noites
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
8
Ralph
1 de jul. de 2025
·
A estadia foi de 4 noites
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 de jul. de 2025
·
A estadia foi de 5 noites
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
10
charmaine
12 de jun. de 2025
·
A estadia foi de 3 noites
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
10
Michael
24 de jul. de 2025
·
A estadia foi de 7 noites
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
10
Linda Faye
29 de set. de 2025
·
A estadia foi de 4 noites
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitas avaliações destacam a equipe simpática e atenciosa e o serviço útil na praia/piscina. Alguns hóspedes relatam inconsistências, como serviço lento ou pouco amigável, políticas de check-in/inclusões rígidas ou confusas e acompanhamento irregular de solicitações ou serviço de quarto/minibar.
Avaliações dos hóspedes relacionadas
4
Megan
29 de jun. de 2025
·
A estadia foi de 1 noite
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
6
Donald
20 de ago. de 2025
·
A estadia foi de 6 noites
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
8
Jamie
24 de jul. de 2025
·
A estadia foi de 5 noites
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
10
shirley ramirez
1 de nov. de 2025
·
A estadia foi de 3 noites
The staff went above and beyond for anything we requested. Service is top notch.
The staff went above and beyond for anything we requested. Service is top notch.
10
Delisa
26 de ago. de 2025
·
A estadia foi de 3 noites
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
8
Adam
18 de nov. de 2025
·
A estadia foi de 1 noite
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
10
Richard
20 de mar. de 2025
·
A estadia foi de 4 noites
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
6
howard
12 de out. de 2025
·
A estadia foi de 3 noites
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
4
Bertha Hernandez
26 de set. de 2025
·
A estadia foi de 5 noites
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
10
Jessica
12 de abr. de 2025
·
A estadia foi de 7 noites
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização privilegiada na Praia Norte, a uma curta caminhada do ferry, restaurantes e lojas; muitos mencionam que se sentem seguros e convenientes. Alguns relatam ruído perto de certos edifícios e tráfego intenso de barcos perto da área de natação.
Avaliações dos hóspedes relacionadas
10
lori
25 de jan. de 2025
·
A estadia foi de 2 noites
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
8
Tashna
7 de mai. de 2025
·
A estadia foi de 4 noites
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
10
Justine
7 de out. de 2025
·
A estadia foi de 4 noites
Great location and beach is beautiful. Great downtown area in walking distance.
Great location and beach is beautiful. Great downtown area in walking distance.
10
Jesse
15 de jun. de 2025
·
A estadia foi de 3 noites
Great location, I would definitely stay again
Great location, I would definitely stay again
8
Ralph
1 de jul. de 2025
·
A estadia foi de 4 noites
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 de jul. de 2025
·
A estadia foi de 5 noites
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
4
Keturah
31 de mai. de 2025
·
A estadia foi de 4 noites
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
10
Jerry
21 de set. de 2025
·
A estadia foi de 5 noites
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
10
Joyce
5 de jul. de 2025
·
A estadia foi de 4 noites
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
10
Fredric Jay
8 de nov. de 2025
·
A estadia foi de 7 noites
Excellent location and loved that you can walk everywhere!! We will definitely be back!
Excellent location and loved that you can walk everywhere!! We will definitely be back!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O buffet de café da manhã recebe elogios frequentes e vários hóspedes apreciaram o Satay, o Sabor e o clube de praia; alguns acharam o sistema all‑inclusive conveniente. O feedback geral é misto, citando variedade limitada, qualidade inconsistente e, ocasionalmente, bebidas fracas ou básicas.
Avaliações dos hóspedes relacionadas
10
Barbara
26 de abr. de 2025
·
A estadia foi de 5 noites
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
10
Tamela
30 de set. de 2025
·
A estadia foi de 4 noites
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
8
Jesse
2 de out. de 2025
·
A estadia foi de 4 noites
Food was horrible
Food was horrible
10
Yolanda Michele
15 de ago. de 2025
·
A estadia foi de 7 noites
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
8
Joseph
19 de set. de 2025
·
A estadia foi de 8 noites
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
10
Steven Ray
15 de out. de 2025
·
A estadia foi de 6 noites
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
6
Paula
20 de ago. de 2025
·
A estadia foi de 6 noites
Service could have been better and dining options weren’t great.
Service could have been better and dining options weren’t great.
10
Jennifer
24 de abr. de 2025
·
A estadia foi de 7 noites
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
10
james
29 de jul. de 2025
·
A estadia foi de 7 noites
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
8
Denise Renee
26 de mar. de 2025
·
A estadia foi de 5 noites
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Eliana
26 de dez. de 2024
·
A estadia foi de 4 noites
O hotel é sossegado, para que gosta de tranquilidade . O cardápio se tornará repetitivo se ficar no all inclusive por mais de quatro dias. A localizacao e conforto sao ótimos. A maioria dos funcionários são excelentes no atendimento, principalmente os do restaurante Sabor. O atendimento no beach club da praia é visivel o bom atendimento de alguns meseiros aos brasileiros.
O hotel é sossegado, para que gosta de tranquilidade . O cardápio se tornará repetitivo se ficar no all inclusive por mais de quatro dias. A localizacao e conforto sao ótimos. A maioria dos funcionários são excelentes no atendimento, principalmente os do restaurante Sabor. O atendimento no beach club da praia é visivel o bom atendimento de alguns meseiros aos brasileiros.
8
Henrique
16 de abr. de 2022
·
A estadia foi de 3 noites
Hotel muito confortável, localização excelente. De frente para melhor praia da ilha, com um Beach Club na areia da praia. Se estiver no ALL INCLUSIVE será perfeito! Atendimento na areia da praia com comida e bebida a vontade!! Quarto amplo e confortável, bem moderno. Único porém: uma boa quantidade de apartamentos tem vista para o cemitério. Meio sinistro. O meu apartamento tava escrito vista pro mar, quase não havia vista pro mar, 98% da vista era para o cemitério, isso precisa ser citado! Me senti engano e quando fui solicitar a troca a atendente foi bem seca, meio grossa falando que estava lotado. Sim, mas eu não paguei caro pra ter vista para cemitério!!! Além disso tive que implorar para repor snacks e bebidas alcoólicas no quarto. Mesmo deixando por escrito e ligando, enrolavam, pareciam não querer. A sorte deles é estar no paraíso e na melhor praia! Ahh, os restaurantes são muito bons, embora tenha que ficar atento para reservar cedo, pois esgota logo, se esgotar só vai restar uma opção que não precisa de reserva. Serviço encerra as 22H, deveria ser até 23/00H.
Hotel muito confortável, localização excelente. De frente para melhor praia da ilha, com um Beach Club na areia da praia. Se estiver no ALL INCLUSIVE será perfeito! Atendimento na areia da praia com comida e bebida a vontade!! Quarto amplo e confortável, bem moderno. Único porém: uma boa quantidade de apartamentos tem vista para o cemitério. Meio sinistro. O meu apartamento tava escrito vista pro mar, quase não havia vista pro mar, 98% da vista era para o cemitério, isso precisa ser citado! Me senti engano e quando fui solicitar a troca a atendente foi bem seca, meio grossa falando que estava lotado. Sim, mas eu não paguei caro pra ter vista para cemitério!!! Além disso tive que implorar para repor snacks e bebidas alcoólicas no quarto. Mesmo deixando por escrito e ligando, enrolavam, pareciam não querer. A sorte deles é estar no paraíso e na melhor praia! Ahh, os restaurantes são muito bons, embora tenha que ficar atento para reservar cedo, pois esgota logo, se esgotar só vai restar uma opção que não precisa de reserva. Serviço encerra as 22H, deveria ser até 23/00H.
10
Chet
semana passada
·
A estadia foi de 2 noites
amazing location, lovely staff, clean rooms, grapefruit, and The beach
amazing location, lovely staff, clean rooms, grapefruit, and The beach
10
Chet
semana passada
·
A estadia foi de 3 noites
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
10
eva
há 2 semanas
·
A estadia foi de 1 noite
Supero todas nuestras expectativas , desde la llegada con el agua y la copa de champañe, todo el personal super atento, desde el guardia , recepción, meseros de los restaurantes, y hasta la habitación de cortesía para después del check out, claro que volveremos
Supero todas nuestras expectativas , desde la llegada con el agua y la copa de champañe, todo el personal super atento, desde el guardia , recepción, meseros de los restaurantes, y hasta la habitación de cortesía para después del check out, claro que volveremos
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 223.38672672958373USD
- 2026-09-20: 207.88627971038818USD
- 2026-09-21: 209.9860828651428USD
- 2026-09-22: 198.56035800933836USD
- 2026-09-23: 207.57503349838257USD
- 2026-09-24: 207.57503349838257USD
- 2026-09-25: 232.01025399398802USD
- 2026-09-26: 232.23504195098874USD
- 2026-09-27: 232.1024095184326USD
- 2026-09-28: 221.27538879547117USD
- 2026-09-29: 221.27538879547117USD
- 2026-09-30: 209.97095442352293USD
- 2026-10-01: 209.89080699005126USD
- 2026-10-02: 265.39583218917846USD
- 2026-10-03: 261.5158865203857USD
- 2026-10-04: 283.791929548645USD
- 2026-10-05: 230.5415680526733USD
- 2026-10-06: 230.4138440368652USD
- 2026-10-07: 230.5415680526733USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 266.9517827682495USD
- 2026-10-12: 230.49378110961914USD
- 2026-10-13: 242.182018611145USD
- 2026-10-14: 241.8403402153015USD
- 2026-10-15: 254.23859772949217USD
- 2026-10-16: 251.96114494857787USD
- 2026-10-17: 254.2685916618347USD
- 2026-10-18: 294.14889924774167USD
- 2026-10-19: 290.12401504440305USD
- 2026-10-20: 294.28956044769285USD
- 2026-10-21: 365.86826562194824USD
- 2026-10-22: 378.8675762969971USD
- 2026-10-23: 359.54657545166015USD
- 2026-10-24: 289.26879354629517USD
- 2026-10-25: 371.71040347595215USD
- 2026-10-26: 365.86826562194824USD
- 2026-10-27: 281.2939661453247USD
- 2026-10-28: 323.3863393890381USD
- 2026-10-29: 322.6938319061279USD
- 2026-10-30: 324.3169050842285USD
- 2026-10-31: 357.4930691848755USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 367.7124279144287USD
- 2026-11-04: 422.1465242294311USD
- 2026-11-05: 356.46510647735596USD
- 2026-11-06: 577.7733115447998USD
- 2026-11-07: 339.8337427093506USD
- 2026-11-08: 347.6638945266723USD
- 2026-11-09: 356.46510647735596USD
- 2026-11-10: 384.7447041503906USD
- 2026-11-11: 309.4385122375488USD
- 2026-11-12: 430.32482303466793USD
- 2026-11-13: 325.49636256866455USD
- 2026-11-14: 326.4377618408203USD
- 2026-11-15: 350.64957925415035USD
- 2026-11-16: 305.9001397842407USD
- 2026-11-17: 283.8921138404846USD
- 2026-11-18: 353.78500575256345USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de crianças até aos 14 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de transporte (aeroporto): 2000 MXN por pessoa (ida e volta)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de transporte ao aeroporto
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Serviços
Balcão de turismo
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Pesca
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Solário
Spa/Health club
Cabeleireiro/Salão de beleza
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Serviço de transporte ao aeroporto
Internet
Wi-fi gratuito