Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
US$ 1.326
/noite
Média para novembro
Preços para Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 1.326
/noite
Média para novembro
Preços médios mensais
Em Impression Isla Mujeres by Secrets - Adults Only - All Inclusive, o preço por noite é, em média, US$ 1.040 no mês mais barato (junho) e US$ 1.326 no mês mais caro (novembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.275 |
| fevereiro | US$ 1.318 |
| março | US$ 1.238 |
| abril | US$ 1.207 |
| maio | US$ 1.085 |
| junho | US$ 1.040 |
| julho | US$ 1.104 |
| agosto | US$ 1.090 |
| setembro | US$ 1.086 |
| outubro | US$ 1.204 |
| novembro | US$ 1.326 |
| dezembro | US$ 1.259 |
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nov. · US$ 1.326
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Mais caro: novembro (aprox. US$ 1.326)
Mais barato: junho (aprox. US$ 1.040)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada.
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center e um serviço de limpeza a seco. Há estacionamento com motorista grátis no local.
Restaurante
Impression Isla Mujeres by Secrets – Adults only – All Inclusive dispõe de snack-bar/pastelaria. Aproveite ainda para conviver na receção grátis, organizada diariamente. Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 9 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Sinta-se em casa num dos 123 quartos com ar condicionado, produtos grátis no minibar e uma máquina de café expresso. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Com uma estadia Impression Isla Mujeres by Secrets – Adults only – All Inclusive em Isla Mujeres, ficará a 0,6 km (0,4 mi) de Parque Natural Garrafón e a 6,9 km (4,3 mi) de Praia Norte.
O que há nas proximidades
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.1 milhas)
Parque Natural Garrafón(0.3 milhas)
Punta Sur(0.4 milhas)
Jardín Escultórico de Isla Mujeres(0.5 milhas)
Estatua de Ixchel(0.5 milhas)
Acantilado del Amanecer(0.6 milhas)
Parque de los Sueños(0.6 milhas)
Hacienda Mundaca(1.3 milhas)
Playa Tiburón(1.6 milhas)
Isla Flotante de Botellas Joysxee(2.2 milhas)
Crayola House(2.2 milhas)
Miguel Hidalgo(4.2 milhas)
Praia Norte(4.3 milhas)
Terminal Marítima Isla Mujeres(4.3 milhas)
Farol de Punta Norte(4.4 milhas)
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Avenida Perimetral Poniente SM 009, Manzana 055 Lotes 008,012 & 019, Colonia Fraccionamiento Mar Turquesa, Ilha das Mulheres, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.1 milhas)
Parque Natural Garrafón (0.3 milhas)
Punta Sur (0.4 milhas)
Jardín Escultórico de Isla Mujeres (0.5 milhas)
Estatua de Ixchel (0.5 milhas)
Acantilado del Amanecer (0.6 milhas)
Opções de quartos
6
Quarto Signature
Detalhes do quarto
2 Camas De Casal
Dormidas 3
688 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
6
Presidential Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
3442 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulhoBanheira de hidromassagem privada exterior
5
Junior Room, 1 King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
602 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Signature
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
764 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
5
Honeymoon Suite, Oceanfront
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1410 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
5
Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
764 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
5
Junior Room, 2 Double Beds
Detalhes do quarto
2 Camas De Casal
Dormidas 3
602 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Honeymoon Room, Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1281 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
5
Quarto Júnior, 2 camas de casal, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 3
688 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Signature
Detalhes do quarto
2 Camas De Casal
Dormidas 3
764 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
6
Junior Room, 1 King Bed, Partial Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
721 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Paramount Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1291 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaBanheira de hidromassagem privada exteriorBanheira de hidromassagem privada
Avaliações dos hóspedes sobre Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
8.9
Fabuloso
Com base em 199 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Impression Isla Mujeres by Secrets - Adults Only - All Inclusive destacam vistas deslumbrantes sobre o penhasco, belas piscinas e um ambiente sereno, com uma equipe consistentemente elogiada e serviço de mordomo criando uma estadia personalizada para casais que buscam uma escapada tranquila e sofisticada.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Impression Isla Mujeres by Secrets - Adults Only - All Inclusive destacam vistas deslumbrantes sobre o penhasco, belas piscinas e um ambiente sereno, com uma equipe consistentemente elogiada e serviço de mordomo criando uma estadia personalizada para casais que buscam uma escapada tranquila e sofisticada.
O serviço de refeições é amplamente apreciado, especialmente o restaurante italiano e as bebidas de qualidade, embora a variedade do café da manhã possa parecer limitada e nem todos os estabelecimentos abrem todas as noites. O serviço é frequentemente atencioso e personalizado, mas alguns hóspedes relataram um serviço de mordomo ou à beira da piscina inconsistente, cafés da manhã lentos, vendas agressivas de associação e ocasionais falhas de comunicação. O ambiente é romântico e pitoresco, mas o acesso à praia pode ser limitado e os traslados de barco podem enfrentar atrasos ou mar agitado; espere uma escapada insular polida e discreta.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas de borda infinita e na cobertura, áreas de estar cênicas, atividades organizadas e um transfer de barco privativo se destacam. Os pontos negativos incluem acesso à praia limitado ou fechado às vezes, preços do spa e alguma construção, desgaste menor na piscina, entretenimento noturno limitado e traslados afetados pelo clima.
Avaliações dos hóspedes relacionadas
10
Tylar
4 de fev. de 2024
·
A estadia foi de 5 noites
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 de jan. de 2025
·
A estadia foi de 4 noites
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Moises
18 de fev. de 2025
·
A estadia foi de 4 noites
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
Marcus
25 de jul. de 2023
·
A estadia foi de 3 noites
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 de jun. de 2024
·
A estadia foi de 7 noites
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 de mar. de 2024
·
A estadia foi de 3 noites
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
George Kirk
29 de ago. de 2023
·
A estadia foi de 6 noites
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 de dez. de 2023
·
A estadia foi de 2 noites
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
Oxana
26 de mai. de 2025
·
A estadia foi de 3 noites
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
8
Karel
16 de out. de 2023
·
A estadia foi de 3 noites
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são frequentemente descritos como muito limpos. Algumas observações de manutenção aparecem, como reboco de piscina desgastado e madeira externa menor precisando de atenção.
Avaliações dos hóspedes relacionadas
10
Jack
28 de dez. de 2023
·
A estadia foi de 5 noites
Very clean and great amenities
Very clean and great amenities
10
Mohammad Adnan
18 de fev. de 2024
·
A estadia foi de 3 noites
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
10
Alona
23 de mar. de 2024
·
A estadia foi de 7 noites
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
10
Fernando Martin
10 de mai. de 2025
·
A estadia foi de 6 noites
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
2
Justin
17 de fev. de 2024
·
A estadia foi de 5 noites
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
stewart
20 de jan. de 2024
·
A estadia foi de 6 noites
Clean, great staff, and a great getaway.
Clean, great staff, and a great getaway.
10
Phillip
29 de nov. de 2025
·
A estadia foi de 6 noites
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Glenn
14 de mar. de 2025
·
A estadia foi de 7 noites
If you are looking for clean and quiet, you will find that at this beautiful resort.
If you are looking for clean and quiet, you will find that at this beautiful resort.
10
Alexia
6 de ago. de 2024
·
A estadia foi de 2 noites
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
8
Karel
16 de out. de 2023
·
A estadia foi de 3 noites
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos quartos são espaçosos, com vista para o mar, varandas grandes e jacuzzis no quarto, oferecendo uma estadia confortável. Alguns hóspedes relataram camas duras ou vistas 'para o mar' decepcionantes.
Avaliações dos hóspedes relacionadas
10
Tylar
4 de fev. de 2024
·
A estadia foi de 5 noites
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 de jan. de 2025
·
A estadia foi de 4 noites
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
John Francis
1 de mar. de 2024
·
A estadia foi de 3 noites
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
khristopher
1 de dez. de 2024
·
A estadia foi de 4 noites
The best view on the island.
The best view on the island.
10
John Endre
27 de mar. de 2024
·
A estadia foi de 5 noites
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 de fev. de 2024
·
A estadia foi de 5 noites
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
JACK
11 de set. de 2023
·
A estadia foi de 2 noites
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
10
Eva
25 de jan. de 2024
·
A estadia foi de 4 noites
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe e o serviço de mordomo são amplamente elogiados como atenciosos e personalizados. No entanto, vários hóspedes mencionaram acompanhamento inconsistente do mordomo, serviço lento no café da manhã ou à beira da piscina, pressão para vendas adicionais e problemas ocasionais de comunicação antes da chegada.
Avaliações dos hóspedes relacionadas
10
Tylar
4 de fev. de 2024
·
A estadia foi de 5 noites
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
6
Esther
1 de mai. de 2024
·
A estadia foi de 7 noites
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Nicole
25 de dez. de 2023
·
A estadia foi de 4 noites
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
10
John Endre
27 de mar. de 2024
·
A estadia foi de 5 noites
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 de fev. de 2024
·
A estadia foi de 5 noites
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
George Kirk
29 de ago. de 2023
·
A estadia foi de 6 noites
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
10
Aisha
10 de mai. de 2025
·
A estadia foi de 3 noites
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
10
Phillip
29 de nov. de 2025
·
A estadia foi de 6 noites
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Jin
21 de jul. de 2025
·
A estadia foi de 4 noites
Love the butler service, very responsive and helpful
Love the butler service, very responsive and helpful
10
Bone
16 de jan. de 2024
·
A estadia foi de 6 noites
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Ambiente insular romântico e cênico, com vistas impressionantes; carrinhos de golfe facilitam a exploração de pontos turísticos próximos. O acesso requer um transfer de barco, que alguns acharam atrasado ou dependente do clima, e a área parece isolada de locais acessíveis a pé.
Avaliações dos hóspedes relacionadas
10
Tylar
4 de fev. de 2024
·
A estadia foi de 5 noites
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 de jan. de 2025
·
A estadia foi de 4 noites
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Marcus
25 de jul. de 2023
·
A estadia foi de 3 noites
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 de jun. de 2024
·
A estadia foi de 7 noites
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
khristopher
1 de dez. de 2024
·
A estadia foi de 4 noites
The best view on the island.
The best view on the island.
10
Yongzhi
9 de set. de 2025
·
A estadia foi de 7 noites
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
10
Eva
25 de out. de 2024
·
A estadia foi de 2 noites
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
George Kirk
29 de ago. de 2023
·
A estadia foi de 6 noites
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 de dez. de 2023
·
A estadia foi de 2 noites
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
TANA
27 de ago. de 2023
·
A estadia foi de 5 noites
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida é frequentemente elogiada, com destaque para as refeições italianas, uma boa seleção para um sistema tudo incluído, bebidas de primeira linha e uma cafeteria popular. As críticas incluem café da manhã limitado, horários de funcionamento rotativos dos restaurantes, serviço ocasionalmente lento e algumas impressões 'apenas ok'.
Avaliações dos hóspedes relacionadas
10
Mafisa
5 de fev. de 2025
·
A estadia foi de 3 noites
Food needs upgrade
Food needs upgrade
10
Moises
18 de fev. de 2025
·
A estadia foi de 4 noites
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
isabel
14 de nov. de 2024
·
A estadia foi de 2 noites
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
10
Timika
20 de mai. de 2025
·
A estadia foi de 5 noites
Great resort! Food was delicious.
Great resort! Food was delicious.
10
Leslie
5 de fev. de 2024
·
A estadia foi de 3 noites
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
6
Esther
1 de mai. de 2024
·
A estadia foi de 7 noites
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Courtney
22 de jun. de 2024
·
A estadia foi de 7 noites
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 de mar. de 2024
·
A estadia foi de 3 noites
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
Eva
25 de out. de 2024
·
A estadia foi de 2 noites
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
Desirae
26 de jun. de 2024
·
A estadia foi de 3 noites
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Enrique
10 de ago. de 2026
·
A estadia foi de 2 noites
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
10
Cristan
13 de jul. de 2026
·
A estadia foi de 6 noites
My wife and I travel to resorts at least once a year expecting to spend ~$2.6k/head, but we splurged (~double) on this one for our honeymoon. We stayed at this one for 6 days/nights. Here's our honest review of this property. Service/Staff, 5/5: Unparalleled. We had access through WhatsApp to a personal butler that would help us with property information, events, and restaurant reservations. Never had a better service experience. Food, 2.5/5: We are not picky eaters; we have quite international palates. However, for the price we paid, the food was severely lacking quality. While it was possible to find gems of certain items at the restaurants, there was an inconsistency across dishes; meat being over/under-cooked was common. The best plate of pasta we had on the trip was at the airport as we left to go home. Entertainment/Events, 4/5: Great diversity of things to do at the resort included in your stay. Night life was an earlier crowd which is good if you're 30+. Accommodations, 5/5: We took the ocean-front view room with an outdoor hot tub. It was a clean room stocked with many of the things you'd expect to need and more. Obviously you'd end up with a different experience depending on your suite tier. No complaints here. Outdoors, 4/5: The main pool had a lot of debris in it at times and shade was a commodity, but this wasn't a deal breaker for us. We didn't explore the other pools much as the main pool's swim-up bar was our lifeline.
My wife and I travel to resorts at least once a year expecting to spend ~$2.6k/head, but we splurged (~double) on this one for our honeymoon. We stayed at this one for 6 days/nights. Here's our honest review of this property. Service/Staff, 5/5: Unparalleled. We had access through WhatsApp to a personal butler that would help us with property information, events, and restaurant reservations. Never had a better service experience. Food, 2.5/5: We are not picky eaters; we have quite international palates. However, for the price we paid, the food was severely lacking quality. While it was possible to find gems of certain items at the restaurants, there was an inconsistency across dishes; meat being over/under-cooked was common. The best plate of pasta we had on the trip was at the airport as we left to go home. Entertainment/Events, 4/5: Great diversity of things to do at the resort included in your stay. Night life was an earlier crowd which is good if you're 30+. Accommodations, 5/5: We took the ocean-front view room with an outdoor hot tub. It was a clean room stocked with many of the things you'd expect to need and more. Obviously you'd end up with a different experience depending on your suite tier. No complaints here. Outdoors, 4/5: The main pool had a lot of debris in it at times and shade was a commodity, but this wasn't a deal breaker for us. We didn't explore the other pools much as the main pool's swim-up bar was our lifeline.
2
Jorge
10 de jul. de 2026
·
A estadia foi de 3 noites
Do not fall for the slide. It was not open, really disapointed.
Do not fall for the slide. It was not open, really disapointed.
10
Brandy
9 de jul. de 2026
·
A estadia foi de 2 noites
Staff is even more perfect than the environment, which makes it a complete stay
Staff is even more perfect than the environment, which makes it a complete stay
10
Nicholas
8 de jul. de 2026
·
A estadia foi de 4 noites
Clean place. Great food. Butlers and staff are accommodating. The staff here have great attitudes and actually want to be there. Beautiful pools and ocean front.
Clean place. Great food. Butlers and staff are accommodating. The staff here have great attitudes and actually want to be there. Beautiful pools and ocean front.
Políticas da propriedade
Check-in
Check-out
De 00:00 a 23:30
Antes das 23:30
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Está a considerar este hotel para a sua viagem a Ilha das Mulheres?
Qual é o preço habitual das tarifas de quarto no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Isla Mujeres?
Nos próximos 60–90 dias, as tarifas de quarto no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Isla Mujeres costumam situar-se em torno de US$ 1.237 por noite para dois hóspedes, variando entre US$ 1.013 e US$ 1.729 em datas de pico.
Qual é a melhor altura para visitar o Impression Isla Mujeres by Secrets - Adults Only - All Inclusive para evitar multidões?
O mês mais concorrido no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Isla Mujeres é fevereiro; as multidões diminuem no verão e agosto é o mês mais calmo, por isso, espere menos viajantes e maior disponibilidade.
Que tipo de localização e atrações nas proximidades oferece o Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
O Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Isla Mujeres situa-se em Quintana Roo, na costa oeste da ilha, perto de atrações como o Parque de Recifes Naturais Garrafon, Punta Sur e o Jardim de Esculturas de Isla Mujeres. A localização do hotel é adequada para escapadelas românticas e estadias de spa/relaxamento voltadas para a praia.
Qual é o mês mais barato para ficar no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
Junho é o mês mais barato para ficar no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Isla Mujeres, com uma média de cerca de US$ 1.196 por noite; fevereiro é o mês mais caro, com cerca de US$ 1.464. As tarifas mais baixas em junho ocorrem mesmo que agosto seja o mês mais calmo em termos de multidões.
Como se comparam as tarifas do Impression Isla Mujeres by Secrets - Adults Only - All Inclusive com outros hotéis em Isla Mujeres?
O Impression Isla Mujeres by Secrets - Adults Only - All Inclusive tem uma taxa mediana típica de US$ 1.317 por noite, em comparação com cerca de US$ 477 para hotéis comparáveis nas proximidades em Isla Mujeres, e é mais barato do que 0 de 15 hotéis comparáveis.
Como é que o preço por noite em Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Ilha das Mulheres se compara com as últimas semanas?
O preço atual no Impression Isla Mujeres by Secrets - Adults Only - All Inclusive em Ilha das Mulheres é de US$ 1.284 por noite para dois hóspedes, o que é típico deste hotel: dentro de 5% da sua média US$ 1.231 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 1.025 e US$ 1.536.
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
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|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-02: 1196.7588926861572USD
- 2026-11-03: 1164.7795656884766USD
- 2026-11-04: 1349.0283462341308USD
- 2026-11-05: 1566.4758301483155USD
- 2026-11-06: 1747.328771815796USD
- 2026-11-07: 1565.7000248144532USD
- 2026-11-08: 1562.4791827020265USD
- 2026-11-09: 1566.4758301483155USD
- 2026-11-10: 1488.5392924127198USD
- 2026-11-11: 1446.573401350708USD
- 2026-11-12: 1331.666918470459USD
- 2026-11-13: 1092.8610861273194USD
- 2026-11-14: 1414.599402123413USD
- 2026-11-15: 1418.5961861791993USD
- 2026-11-16: 1329.6684581378174USD
- 2026-11-17: 1197.760923347168USD
- 2026-11-18: 1394.6156184539796USD
- 2026-11-19: 1536.5002912536622USD
- 2026-11-20: 1532.503507197876USD
- 2026-11-21: 1536.5002912536622USD
- 2026-11-22: 1381.569821312256USD
- 2026-11-23: 1330.366942496338USD
- 2026-11-24: 1074.8757627905275USD
- 2026-11-25: 1600.4482897082519USD
- 2026-11-26: 1596.4515056524658USD
- 2026-11-27: 1600.4482897082519USD
- 2026-11-28: 1287.7027036853028USD
- 2026-11-29: 1197.760923347168USD
- 2026-11-30: 1152.6737784960937USD
- 2026-12-01: 1376.6302951171874USD
- 2026-12-02: 1091.8619242657471USD
- 2026-12-03: 1426.5896176812744USD
- 2026-12-04: 1423.5921320965576USD
- 2026-12-05: 1323.6281326153564USD
- 2026-12-06: 1323.8931550396728USD
- 2026-12-07: 1133.8278153277588USD
- 2026-12-08: 1419.304779640503USD
- 2026-12-09: 1681.3824496380616USD
- 2026-12-10: 1130.8302614382935USD
- 2026-12-11: 1426.5896176812744USD
- 2026-12-12: 1036.9066557843018USD
- 2026-12-13: 1308.6855126068115USD
- 2026-12-14: 1305.6880270220947USD
- 2026-12-15: 1349.652241807251USD
- 2026-12-16: 1345.6554577514648USD
- 2026-12-17: 1349.652241807251USD
- 2026-12-18: 1091.8619242657471USD
- 2026-12-19: 1276.679273538208USD
- 2026-12-20: 1416.5978624560546USD
- 2026-12-21: 1193.7790297265626USD
- 2026-12-22: 1189.7822456707763USD
- 2026-12-23: 1193.7790297265626USD
- 2026-12-24: 1189.7822456707763USD
- 2026-12-25: 1501.5286698321534USD
- 2026-12-26: 1560.3905601013184USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 1735.6496160827637USD
- 2027-01-02: 1735.6496160827637USD
Os clientes deverão deslocar-se de barco até ao alojamento. Contacte o alojamento pelo menos 72 horas antes da viagem através dos dados que constam na confirmação da reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Nota: este alojamento é acessível por barco a partir da Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Os clientes deverão contactar o alojamento pelo menos 48 horas antes da chegada para fornecerem informações sobre o seu voo ou o itinerário de viagem e combinarem o transporte de barco. Os clientes devem organizar o seu próprio transporte até à marina.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 7:00 às 20:00.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
Dados da empresa
Número de registo do alojamento 003-007-004060/2025
- Estadia de animais de estimação: 1500 MXN por animal, por dia
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Mergulho
Andar de bicicleta
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobiliário de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Bar junto à piscina
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Serviço de transporte ao aeroporto
Internet
Wi-fi gratuito