Name: Hampton by Hilton London Excel
Address: Dockside Road, Londres, Angleterre, GB
Price range: 104 $US–498 $US per night
Rating: 8.35

Ce qu'en disent des voyageurs

Au Hampton by Hilton London Docklands, les clients apprécient fréquemment la propreté, les chambres spacieuses, le personnel accueillant et un petit-déjeuner gratuit offrant un large choix, tandis que l'emplacement convient plus aux événements à l'ExCeL, au DLR et à l'aéroport de London City qu'aux visites touristiques du centre-ville.

Les chambres sont généralement modernes, calmes et bien insonorisées, mais des problèmes récurrents incluent des matelas ou des canapés-lits inconfortables, une climatisation inconsistante et des problèmes d'entretien occasionnels tels que des douches qui se vident lentement ou des téléviseurs défectueux. Le petit-déjeuner est populaire mais peut être bondé, avec des signalements d'articles froids, de machines à café peu fiables et d'options limitées pour les personnes souffrant d'allergies ; le dîner se prend au bar et est modeste. Les installations comprennent un parking payant et un bar ouvert 24h/24, bien que certains aient noté des pannes d'ascenseur, des bornes de recharge pour véhicules électriques hors service et quelques vols dans le parking. En résumé, attendez-vous à un hébergement propre et offrant un bon rapport qualité-prix pour les événements et les déplacements, plutôt qu'un séjour central avec tous les services.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations comprennent un bar ouvert 24h/24 et un parking payant sur place ou à proximité, bien que certains clients aient signalé des parkings déroutants. Plusieurs commentaires mentionnent des bornes de recharge pour véhicules électriques hors service, des pannes d'ascenseur occasionnelles et quelques vols dans le parking ; il n'y a pas de restaurant proposant un service complet.

Avis de voyageur à ce sujet

10

Justin

22 sept. 2025

·

A séjourné 1 nuit

Super friendly staff, clean room. Slight confusion on my part with the car park. Two adjacent to each other - one for hotel next door and one for this one. Note to self - read the signs proprrly!

8

david

10 févr. 2025

·

A séjourné 3 nuits

Not very accessible in the carpark for wheelchairs

8

Tracey

6 mai 2023

·

A séjourné 3 nuits

Overall an excellent stay. Staff friendly and well presented hotel. Things that let it down for me; vegan mart in plastic pouches - single use, milk and coffee in room the same. We booked this hotel over other hotels close to Excel because it had electric vehicle charging points, they weren’t working upon arrival and no sign of them being put back in service anytime soon. Will have to look at alternative hotel for next time, which is a shame.

6

Haris

4 mars 2024

·

A séjourné 2 nuits

Work van broken into in the car park. Beware. There was old broken glass on the floor elsewhere so obviously not the first break in. Staff really didn’t care either. As expected as the service really lets this place down.

8

chris

3 nov. 2024

·

A séjourné 2 nuits

Modern hotel with all the amenities you would expect. Hotel was clean and rooms were of a reasonable size. Given proximity to DLR and City Airport the sound proofing was excellent. Added bonus was the inclusive breakfast. Main criticism is the lack or electric vehicle charging points. There are several in the car park but none of the work and don't seem to have done so for some time - what a waste!

8

Steven

26 juin 2025

·

A séjourné 1 nuit

Both lifts broke down , we were on the 6th

10

Simon

7 juin 2025

·

A séjourné 1 nuit

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

8

Tracey

5 mai 2023

·

A séjourné 2 nuits

A bit disappointed, I only booked this hotel because it had electric charging points only to find when I got there weren’t working, possibly due to Hilton not renewing maintenance contract. Luckily the Moxy next door had one I managed to use.

8

James

26 avr. 2025

·

A séjourné 1 nuit

Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.

2

Adam

7 nov. 2025

·

A séjourné 2 nuits

both our vehicles got broken into the hotel wernt interested

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent largement l'hôtel et les chambres comme étant très propres. Certains clients ont noté des lacunes telles que des salles de bains sales, des tapis tachés ou mouillés et des retouches non effectuées.

Avis de voyageur à ce sujet

6

Scott

3 déc. 2023

·

A séjourné 2 nuits

Not great value for money and room a little dirty

10

Marie

14 nov. 2025

·

A séjourné 1 nuit

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

4

ANAND

2 oct. 2024

·

A séjourné 2 nuits

Bathroom lock don't work. Bathroom drain block. Wet carpet. Indifference staff

10

Laura

16 nov. 2025

·

A séjourné 1 nuit

Clean room, friendly staff, excellent breakfast

10

Mrs E D

8 juil. 2024

·

A séjourné 1 nuit

Easy to find the hotel from DLR train. Reception very welcoming. Room lovely and clean (although I found a folding umbrella behind a chair which was quite obvious as the handle was poking out!)

10

David

29 nov. 2025

·

A séjourné 3 nuits

Spacious clean rooms. The breakfast had something for everyone. Very good choice

8

Samantha

4 sept. 2024

·

A séjourné 1 nuit

We were created by friendly staff who made the check in easy. The room was okay, needs a proper clean though, finger print and hand marks seen on the door. Also, had the sofa bed pulled out for a bed, but the duvet was made up of a mattress topper and not an actual duvet. Breakfast was included in the stay, was nice but scrambled eggs tasted like they were powder

10

Rabab

1 déc. 2025

·

A séjourné 3 nuits

Clean room Good complimentary breakfast

6

Sharon

21 juil. 2025

·

A séjourné 1 nuit

The bathroom and the room was dirty and it smelled like just the previous person who was there before me. The toilet was dirty!! You could see urine stain

6

Scott

16 nov. 2024

·

A séjourné 3 nuits

The venue is fine, if a little dated - the carpets were stained, the toilet leaked. The breakfast is decent but the restaurant food and service was terrible. The location is handy for the Excel and City Airport but little else....there are no shops, restaurants or coffee shops very close by.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses, modernes et calmes, avec une bonne insonorisation et de jolies vues. Les points négatifs répétés concernent des matelas ou des canapés-lits inconfortables ou grinçants, une climatisation/ventilation inconsistante et des problèmes d'entretien occasionnels tels qu'un mauvais drainage ou des téléviseurs qui ne fonctionnent pas.

Avis de voyageur à ce sujet

10

Sally

12 juin 2025

·

A séjourné 2 nuits

We were greeted by friendly reception staff and directed to our room quickly. The room was a good size with everything needed for a comfortable stay. It was clean and comfortable as was the bathroom. It was on the top floor and on a corner away from the airport and trains so it was nice and quiet with good views across Docklands.

6

Shannon

27 mai 2025

·

A séjourné 5 nuits

One of two elevators was broken for the entire duration of my stay, with both being non-functional (meaning a 6 floor hike) at one point. The room was clean and comfortable but my main issue was the air conditioning. The rooms are so dry and suffocating because the windows don’t open. So the only “fresh” air is recycled, dusty, hot and coming through an ac unit that automatically turns itself off at random and resets daily. This was a very uncomfortable aspect for personally and made it hard to sleep.

6

Lee

7 avr. 2025

·

A séjourné 1 nuit

We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433

8

Grace

2 août 2025

·

A séjourné 1 nuit

Rooms were decent and comfortable and as advertised. AC wasn’t working and it was the heat wave so did not make for a good nights sleep

10

Steve

23 juin 2025

·

A séjourné 1 nuit

Lovely room with great views from our room on the 7th floor. Very clean, spacious and modern. Staff were all polite and friendly.

8

Yvonne

3 juin 2025

·

A séjourné 4 nuits

The hotel was good to stay at, Breakfast was great but the only downside the sofa bed wasn't comfortable at all, so did not sleep well during my stay there it was all sunken down into the mattress.

6

Lorray

9 nov. 2025

·

A séjourné 1 nuit

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

10

Simon

7 juin 2025

·

A séjourné 1 nuit

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

John

5 juin 2025

·

A séjourné 1 nuit

Everything was great. Except the mattress which was terrible.

4

Andrew

10 août 2025

·

A séjourné 2 nuits

The mattress seemed very old,, so two nights of very little dlewp

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son efficacité et sa serviabilité, avec plusieurs enregistrements rapides ou anticipés. Cependant, certains clients ont rencontré un personnel impoli au petit-déjeuner, une résolution lente ou inconsistante des problèmes, des problèmes de réservation et quelques signalements d'objets manquants.

Avis de voyageur à ce sujet

6

Grace Jennifer

19 août 2025

·

A séjourné 4 nuits

Everything was great except for the staff in the dining area. The woman in charge there was consistently rude to us every morning during breakfast throughout our stay. She would really benefit from additional customer service training.

2

Ammar

2 oct. 2024

·

A séjourné 2 nuits

I had my electric toothbrush stolen from my room, no one had access apart from hotel house keeping staff. I reported the issue to the manager, Pete, he was very passive and doesn't care. Really stay away, many good hotels around.

8

Lisa

10 déc. 2024

·

A séjourné 1 nuit

Convenient to get to the O2 - parking opposite but not clear signage and we received a parking ticket even though paid for parking Staff at breakfast were very short tempered and rude at times. staff at reception and bar were lovely

10

Mark

5 oct. 2025

·

A séjourné 2 nuits

Great staff. Friendly polite and helpful

8

Nick

24 avr. 2023

·

A séjourné 1 nuit

Somewhat frustrating to be told you can check in early & your room is available at an agreed time, to find out that it's not when you arrive and you have to wait for it to be available- as well as not being told there is an extra charge for it being ready early! We were promised and are still waiting for a refund on the extra charge. Also, the people next door were traveling early in the morning and were very noisy and woke us up.

10

Jemma

1 nov. 2025

·

A séjourné 2 nuits

Lovely breakfast, speedy service at check in, we arrived early and our room was already ready.

10

Jake

15 juin 2025

·

A séjourné 2 nuits

Fantastic service from start to finish. Rooms clean and spacious and staff very helpful. Breakfast was delicious.

10

kieron

4 août 2025

·

A séjourné 1 nuit

First class service Lovely people on reception including Mula who was so delightful to us all Thoroughly recommend this hotel Great value Great Breakfast and very clean Kieron and guests

8

Abraham

6 janv. 2024

·

A séjourné 2 nuits

I booked 2 rooms and ended up being placed on floor 4 and floor 7. Before arriving, I called and I was told my request to be on the same floor will be looked at. Upon arrival, I was told this is not going to be possible, and that the manager who picked up the call could have done it at the time, but they didn't.

2

Rebecca

10 mars 2025

·

A séjourné 2 nuits

Staff are THEIFS and LIARS. Items stolen from room and reception “guarantee” staff don’t take them as the staff are searched! Lie to you repeatedly. Customer service is awful. Would give it a miss.

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Emplacement

Pratique pour l'ExCeL, le DLR et l'aéroport de London City ; le O2 et les quartiers centraux sont accessibles par les transports en commun. Le quartier immédiat offre peu de restaurants et peut sembler isolé la nuit par rapport au centre de Londres.

Avis de voyageur à ce sujet

10

KAM WING

17 févr. 2025

·

A séjourné 9 nuits

Very nice hotel with free beautiful breakfast. 5 min walk to St. Albert DLR station. If u download the subway map app, u can easily go to anywhere using subways and trains. I strongly recommend this hotel

10

Patrick

25 avr. 2024

·

A séjourné 5 nuits

Good hearty breakfasts to be had here, nice way to start the day. Rooms and facilities OK, clean. Can walk to the underground and to the Excel center

10

Marie

14 nov. 2025

·

A séjourné 1 nuit

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

8

Michelle

9 nov. 2025

·

A séjourné 2 nuits

Fantastic location for the 02 and close to the DLR - staff were friendly , breakfast good. Spacious rooms and comfortable beds . Hair dryer and iron in room - toiletries provided although our shower gel was empty . NB - Be aware of early morning planes taking off .

10

Victoria

11 juil. 2025

·

A séjourné 2 nuits

Super close to Excel

10

Simon

7 juin 2025

·

A séjourné 1 nuit

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

Natasha

13 août 2025

·

A séjourné 1 nuit

Perfect location and price after visiting the o2 for a concert. Would 100% stay again

8

Patricia

14 août 2023

·

A séjourné 6 nuits

Overall experience was good, I would recommend this location if you are only looking for a basic place to stay. They have a good selection for breakfast which is included… Be prepared to ride the tube, DLR Line or use an Uber to go anywhere, it’s far from anything that you want to do, or places to visit in London (city area). It’s about 10-15 minutes walk from the hotel to the tube, I would not walk alone or at night in the area. Not a commercial or residential area, so very little activity. Patricia & daughters.., 8/2023 U.S.A

8

Brock

18 août 2025

·

A séjourné 3 nuits

It’s a good place to rest your head, everything is clean and well taken care of. If you are staying here for the London excel then be aware it’s in a weird location and can be difficult to find especially at night when transit becomes less available!

10

Alvaro

22 juil. 2025

·

A séjourné 1 nuit

Great location for London City Airport

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Repas

Le petit-déjeuner gratuit est souvent salué pour sa variété et son rapport qualité-prix, avec les gaufres comme point fort. Les plaintes récurrentes concernent les zones de service bondées, les machines à café peu fiables, des aliments parfois froids ou médiocres et un soutien limité pour les régimes spéciaux ; les options pour le soir se limitent principalement à la restauration au bar.

Avis de voyageur à ce sujet

8

Roy

23 août 2024

·

A séjourné 2 nuits

Good Hotel with a lovely room and comfortable bed. But the breakfast restaurant was chaos two coffee machines both out order dirty crockery not cleared and far to many guests trying to get served needs a manager to sort it out.

10

Laura

16 nov. 2025

·

A séjourné 1 nuit

Clean room, friendly staff, excellent breakfast

4

Ashkan

4 janv. 2025

·

A séjourné 3 nuits

The water drainage in the shower was severely impaired, causing the water to drain very slowly. The second bed, a converted armchair, was in extremely poor condition and completely sagging. The breakfast was an absolute disaster – I have never experienced anything like it before. We had to wait in a long queue, and there were no available tables, so we had to eat standing up. The selection was extremely limited: only croissants, a single type of cheese, and very foul-smelling bacon. That was it. From the second day onwards, we decided to skip breakfast entirely.

6

Lorray

9 nov. 2025

·

A séjourné 1 nuit

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

8

Sarah

2 août 2025

·

A séjourné 3 nuits

Room was spacious, clean and very comfortable, but breakfast was only so so. Lots of choice, but quite poor quality.

8

Pam

5 mai 2023

·

A séjourné 7 nuits

Nice hotel - close to the train station. I would stay here again however I would make sure to go down for breakfast early. The area to get the food and drinks can get very congested. This makes it difficult to even get a cup of coffee, let alone make a waffle or toast. You begin to think it might be easier to leave the hotel to get breakfast rather than get caught up in breakfast traffic jam.

4

elaine

30 nov. 2025

·

A séjourné 3 nuits

We stayed 3 nights first night we came back late and room was freezing we put the heating on and went to bed was cold all evening , following night the same next Day we came back earlier so called reception a lady came up and put it in and checked settings told us would take 15 mins still nothing she came up again and told us they had done something down stairs so should park again she reset it nothing we then called down as freezing asked for an extra quilt they rang back and said only had a flat sheet !! Then she came up with a quilt . Then over an hour later around 930pm we started getting a peep we called again she came up and turned it off completely in room said she would speak to her colleague to put it back in in 2 hours even tho wasn’t working she said she would log with maintenance said did we want to move rooms but it was late and our last night she told us to speak to reaction in check out which we did they fobbed us off saying there was no duty manager on ?!? Really . Breakfast was cold we init went down first day then tried second day still cold so init had a drink and ate for . I know included but poor . We feel very unsatisfied with what we paid and being cold surely Hampton by Hilton this isn’t your normal standards . Won’t be recommending didn’t get resolved poor stay .

10

David

29 nov. 2025

·

A séjourné 3 nuits

Spacious clean rooms. The breakfast had something for everyone. Very good choice

10

Gordon

6 nov. 2025

·

A séjourné 3 nuits

Room was nice, breakfast was spectacular, beds were comfortable, shower was fantastic

10

Dominic

29 janv. 2025

·

A séjourné 2 nuits

The breakfast was amazing and I loved the waffle maker, especially that it timed itself for the perfect waffle. Every single member of staff was amazing. They were professional, polite and so helpful. The bed was extremely comfy. The room was a nice size with good AC and the check in was really easy. I booked on hotels.com and when I entered the same email on the Hilton app, the booking was already there. Whilst I would have preferred a better dinner menu, the food was good. Every detail throught the stay was thought out and it was miles better than the other hotels i'd stayed in around the area.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	108 $US
février	136 $US
mars	218 $US
avril	155 $US
mai	178 $US
juin	164 $US
juillet	224 $US
août	126 $US
septembre	219 $US
octobre	183 $US
novembre	194 $US
décembre	149 $US

di	lu	ma	me	je	ve	sa
1 $136	2	3 $498	4 $498	5 $153	6 $128	7 $157
8 $104	9 $111	10 $247	11 $209	12 $148	13 $153	14 $205
15 $167	16 $283	17 $300	18	19 $356	20 $146	21 $391
22	23	24 $286	25 $286	26 $125	27 $167	28 $217
29 $115	30 $121

Hampton by Hilton London Excel

Prix pour Hampton by Hilton London Excel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 lits une place, accessible aux personnes à mobilité réduite

Chambre Familiale, plusieurs lits, accessible aux personnes à mobilité réduite

Chambre, 1 grand lit

Chambre Familiale, 1 grand lit et 1 canapé-lit

Chambre, 1 grand lit, en angle

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite

Chambre Familiale, plusieurs lits

Chambre, 2 lits une place

Avis des voyageurs sur Hampton by Hilton London Excel

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Politiques de l’établissement

Instructions d’arrivée

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Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $278	21 $135	22 $192	23 $307	24 $307
25 $137	26 $116	27 $135	28 $136	29 $136	30 $125	31 $136