Is parking available at the property?

Nearby parking is available for EUR 20 per day, located approximately 984 feet away. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. There are elevators available for ease of access.

Where is the property located in relation to key landmarks?

The property is situated in the heart of Cascais, just steps from Santa Marta Lighthouse Museum and Condes de Castro Guimaraes Museum. It is approximately 26.7 miles from Costa da Caparica Beach and 4.7 miles from Guincho Beach.

Does the property have a swimming pool?

Yes, the property features both an indoor and an outdoor pool. The pools are available seasonally, and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for specific requests.

Pestana Cidadela Cascais - Luxury Stay in Central Cascais

Average nightly price at Pestana Cidadela Cascais - Pousada & Art District by month, last 12 months (USD)
Month	Average price
January	$158
February	$153
March	$166
April	$247
May	$277
June	$297
July	$319
August	$308
September	$302
October	$280
November	$168
December	$159

What guests think

At Pestana Cidadela Cascais - Pousada & Art District, guests consistently praise the unique fortress setting beside the marina, walkable central location, generous breakfasts, and friendly, efficient staff, with many noting comfortable, spacious rooms and attractive public spaces.

Common downsides include confusing signage and wayfinding, paid off-site parking, and some facilities needing attention, with several remarks about small or hard-to-reach pools, limited bar or dinner options, and occasional maintenance or cleanliness issues. Some guests experienced noise from marina venues at night or rooms with limited natural light or awkward layouts. Overall, expect a distinctive historic stay with standout service and location, plus excellent breakfasts, with a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor and outdoor pools are appreciated but can be small, hard to reach, or need maintenance; some guests flagged safety or jacuzzi issues. Bar service and hours feel limited, and parking is off-site with a daily fee.

Related guest reviews

8

Michael

Aug 18, 2024

·

Stayed 7 nights

Was very convenient location. Pool was very small for a large hotel, hair dryer too hot.

6

David

Jul 17, 2023

·

Stayed 5 nights

While the hotel is in a beautiful, historic location, with a great outdoor pool, I am rating it on the basis of it (and its price point) being 5 stars. The pros: - location - outdoor pool - rooms were clean and comfortable - pool staff were great (as were breakfast servers) - breakfast was decent - apart from when the couple next to us proceeded to take 10 hard boiled eggs and eat them with all the grace of the Cookie Monster (not the hotels fault I know. Was just something I wanted to share). Good job I didn't want a hard boiled egg that morning The cons: - never got a call to say our room was ready (picky and we understand they are busy, but still, it's easy) - rooms were really, really weirdly designed: ---the doors to the patio opened from the middle, and the wrong way, like they had been put on back to front (not a big deal, we just looked in a mirror to open them) ---limited space in the bathroom - seriously, I kept accidentally phoning the front desk with the bathroom phone every time I wanted a wipe (i.e. zero space) ---no extraction fan ---no iron (do I care if I am a little wrinkled? No. Does my wife...! Seems a basic necessity. Again - this is all on the basis of it being 5-star, it's not fussiness or unreasonable expectations on our part. I've stayed in 1 star to 5 star places and unfortunately this is closer to 3.5. Finally - the bars were non-existent. The reception bar closed at 7pm and resembled a co-working space, or funeral waiting room. Upstairs, empty!

8

Júlio

Oct 25, 2025

·

Stayed 3 nights

Hotel muito bom, o que fiquei um pouco insatisfeito foi com os benefícios do Hotéis.com que não foram disponibilizado conforme estava na reserva : 20% de desconto em alimentação e uma garrafa de vinho . Pontos que podem melhorar : cortesia de estacionamento, pois cobram 20 euros por dia por um estacionamento terceirizado dentro da Marina. Localização : ótima Café da manhã : Muito Bom Atendimento : Excelente ( principalmente a Ana que nós recebe no café da manhã ) Conforto : ótimo Pet friendly: Excelente Limpeza : ótimo

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10

Joakim

Jul 20, 2024

·

Stayed 5 nights

Moderne, men annerledes Hotel plassert i en borg ved presidentpalasset (verdt et besøk). Perfekt lokalisert i Cascais. Bra frokost med fin terasse ut mot yacht-havnen. Se til få et rom med utsikt mot havn eller hage, en del rom har kun utsikt på en vegg (ok om du kun bruker liten tid på rommet). Stort, fint rom. Stor og komfortabel seng. Restauranten i borggården er også bra. Utendørs pool-området ligger i en slags hage på muren. Helt OK, men hadde forventet meg noe mer for å være et 5 stjernes hotel.

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10

Tod

May 13, 2024

·

Stayed 3 nights

Both pools very nice Though access to outdoor pool quite a walk

10

Richard

Aug 19, 2024

·

Stayed 7 nights

The indoor pool had a film of algae in the drains around the edges. The jacuzzi buttons on the indoor pool did not work (1 out of 4 worked). The outdoor pool - At one end in the bottom of the pool was an un-capped drain hole which if you stepped on it was painful. The decking around the outdoor pool was in poor repair. On one side of the pool was a small hole which had such high suction that it could trap fingers or worse, injure a child. As an adult it was hard to remove my hand from this suction hole. this was just below the water level. Other than the dangerous state of the outdoor pool, the hotel was great and the staff were brilliant.

6

Scarlett

Apr 27, 2025

·

Stayed 1 night

Very good hotel, food wasn’t too good to be in Portugal, walkable area, excellent location. We had hard time to locate the hotel as they don’t have any signs. Parking is not onsite.

8

Heinz

Apr 1, 2022

·

Stayed 10 nights

Sehr schön eingebettet in ein altes Fort, hervorragende Lage, nah zum Zentrum von Cascais und zur Marina. Sehr gutes Frühstück mit großer Auswahl besonders an frischen Früchten. Alles wurde immer schnell nachgelegt. Freundliches und hilfsbereites Personal. Leider war die Bar geschlossen, so dass man sich weder zum Cafe noch zum Bier, Wein oder Absacker im Hotel hinsetzen konnte.

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10

zbigniew

Nov 14, 2024

·

Stayed 1 night

Super miejsce parking dodatkowo płatny 20 € śniadanie wykwintne obiekt wart polecenia.

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6

joao

Nov 13, 2024

·

Stayed 4 nights

Good location, but maintenance of the rooms and gym should be better. The park is not easy.

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Cleanliness

Most guests found the hotel and rooms clean, with daily service and turn-down noted. However, several reported issues such as stained bedding, pests, or inconsistent housekeeping timing.

Related guest reviews

10

Karen

Oct 11, 2025

·

Stayed 3 nights

Really cool historic building. Nice clean room & great staff.

10

Hector

Jun 24, 2023

·

Stayed 3 nights

Very nice hotel in a great location. We got upgraded to a suite as the reservation stated and the room was immaculate. Breakfast was incredible.

10

Olwen

Jul 11, 2023

·

Stayed 5 nights

The weather was good, the hotel ideally located and peaceful, the room was hit and miss with the cleaning and towel changes and some days didn't get done until the evening. We had a lovely holiday and I would recommend the hotel and Cascais.

8

Jaclyn

Jul 1, 2025

·

Stayed 3 nights

Love the location/art building/ pool/ staff/ breakfast. However saw numerous cockroaches- which I get happens. Also who we were with paid extra for a balcony and the balcony was basically little spaced in area with no view and they were very disappointed. Not the photos we saw on Expedia.

8

Line

Oct 10, 2023

·

Stayed 4 nights

Generally the stay was fine, great location, nice surroundings and fantastic breakfast. What was not so great was the red stained quilt (pictured) which apparently was OK for the hotel as nothing happened despite saying it directly to the receptionist. And as nothing happened I also sent a mail with no response at all.

10

Penny

Apr 25, 2025

·

Stayed 4 nights

The perfect location for a visit to Cascais. The staff were amazingly friendly and the hotel was very clean although a bit tired in places.

6

Petra

Mar 26, 2025

·

Stayed 4 nights

Tolles Hotel, Personal hilfsbereit und freundlich, Zimmer eher nicht so sauber…. aufgrund

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10

Carla

Aug 28, 2025

·

Stayed 1 night

Amazing location, breakfast was great. Cleanliness was on point. Staff were all very friendly. Thank you for a great stay.

10

Kirsty

Mar 14, 2025

·

Stayed 3 nights

Lovely three night stay. Room was a great size and bed was very comfortable. Room cleaned daily and evening turndown service included. Good choice at breakfast and lovely views over the marina from the dining room. Hotel was quiet & relaxing.

10

NANCY A

Jul 17, 2022

·

Stayed 4 nights

Foi ótima, tudo muito limpo Localização fantástica

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, some with marina-view balconies. A number of guests mention awkward layouts, limited natural light in some units, small bathrooms or shower setups, and occasional noise from the marina.

Related guest reviews

10

Ana Carolina

Jun 6, 2025

·

Stayed 1 night

O hotel é incrível, quarto maravilhoso e confortável.

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10

Bill

Jun 5, 2025

·

Stayed 1 night

The welcome was great, the rooms were larger than expected, and you are staying in a castle, how amazing!

8

Richard

Mar 24, 2025

·

Stayed 2 nights

Place was unique. Room was spacious and uniquely designed. The only window was up some stairs and you couldn't really see out of it. There was an art gallery and book store next to the hotel on the property which were very nice.

6

David

Jul 17, 2023

·

Stayed 5 nights

While the hotel is in a beautiful, historic location, with a great outdoor pool, I am rating it on the basis of it (and its price point) being 5 stars. The pros: - location - outdoor pool - rooms were clean and comfortable - pool staff were great (as were breakfast servers) - breakfast was decent - apart from when the couple next to us proceeded to take 10 hard boiled eggs and eat them with all the grace of the Cookie Monster (not the hotels fault I know. Was just something I wanted to share). Good job I didn't want a hard boiled egg that morning The cons: - never got a call to say our room was ready (picky and we understand they are busy, but still, it's easy) - rooms were really, really weirdly designed: ---the doors to the patio opened from the middle, and the wrong way, like they had been put on back to front (not a big deal, we just looked in a mirror to open them) ---limited space in the bathroom - seriously, I kept accidentally phoning the front desk with the bathroom phone every time I wanted a wipe (i.e. zero space) ---no extraction fan ---no iron (do I care if I am a little wrinkled? No. Does my wife...! Seems a basic necessity. Again - this is all on the basis of it being 5-star, it's not fussiness or unreasonable expectations on our part. I've stayed in 1 star to 5 star places and unfortunately this is closer to 3.5. Finally - the bars were non-existent. The reception bar closed at 7pm and resembled a co-working space, or funeral waiting room. Upstairs, empty!

8

Jaclyn

Jul 1, 2025

·

Stayed 3 nights

Love the location/art building/ pool/ staff/ breakfast. However saw numerous cockroaches- which I get happens. Also who we were with paid extra for a balcony and the balcony was basically little spaced in area with no view and they were very disappointed. Not the photos we saw on Expedia.

8

Paula

May 17, 2024

·

Stayed 4 nights

This is an amazing property built within a fortress and palace of the late King of Portugal. The rooms, facing a beautiful view of the water, look onto a marina with shops and restaurants. During the evening DJ music can be heard from the marina up to 2 am which can affect sleeping conditions. There are two very nice pools which added a lot of value to my experience. The outdoor pool is a bit of walk up some stairs but the ocean and grassy area around the pool is very nice. Unfortunately, there was no pool services outdoors where used towels and dishware sat. It was hard to find a clean towel. As a five star property , I expected the bed comfort to match the rating. Unfortunately, it did not. The mattress was soft and bouncy and needed replacement. My back hurt getting up every morning and that affected my overall experience. The hotel provides a wide array of food for breakfast including fresh squeezed juices, made to order coffee drinks, pastries , breads, meats, cheeses, vegetables and made to order eggs and omelettes. As a gluten free eater, there was no pastries to choose from and the small amount of bread they provided was packaged in plastic and not very good. I really enjoyed the location being close to town but away from the hustle and bustle of the touristy town of Cascais. There is a very nice walking and biking path from the hotel that overlooks the ocean. The art district that surrounds the hotel adds a lot of value and interest to the property.

10

Michael

Jun 10, 2025

·

Stayed 4 nights

Lovely room with a balcony overlooking the marina. You're looking through the castle's crenelations, because you are in an old fort. Bathroom lighting is a bit much, but it's clean. The location could not be better. The staff were universally competent and friendly, eager to please. There is quite a large lobby with easy chairs, chess tables, books, and a bar that also serves food. Again, staff were excellent. Breakfast was first class. In short a well-run, well-staffed, very pretty hotel in a perfect location. Note: There is another Pestana hotel in Cascais which is very definitely not this one.

10

Diserae

Nov 16, 2025

·

Stayed 2 nights

Breakfast good variety, rooms are big and comfortable, staff is amazing , walking distance to everythjng. The hotel is gorgeous !

4

michael

Sep 13, 2025

·

Stayed 4 nights

The showers were aweful no real head just a wand which sprayed everywhere , they offered to move us but to a smaller room , then they moved us to a room with a proper shower

8

CARLOS ANDRE

Aug 2, 2024

·

Stayed 3 nights

O blecaute das janelas não impedia a passagem da luz, e o colchão não era confortável. Tinha uma expectativa de conforto 5 estrelas, mas não tive.

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Service

Staff are widely praised as friendly, attentive, and proactive, with multiple examples of thoughtful help and problem-solving. A few guests reported lapses, such as slow breakfast service or benefits not honored.

Related guest reviews

4

Paul

Jul 16, 2024

·

Stayed 3 nights

Did not receive vip gift, service was poor, long wait for coffee and breakfast. Poor signs to where things were. Room cleaned but no towels left had to ask for towels. Told later! Not a 5 star accommodation

10

Paula

Jul 25, 2025

·

Stayed 2 nights

Great property, great friendly and efficient staff. The property is beautiful, the rooms are spacious and comfortable. Very well located, with easy access to all main spots in Cascais.

10

Magnus

Jan 31, 2026

·

Stayed 2 nights

Väldigt trevlig och tillmötesgående personal på alla avdelningar; receptionen, baren, restaurangen, spa avdelningen, frukosten🙏

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10

Shezel

Jun 18, 2024

·

Stayed 3 nights

the staff at this hotel were exceptional. My son left his mobile phone in the back of an Uber on the way out on Saturday evening and the staff (Sara and the main manager) were very helpful in tracking down the Uber driver and securing his phone back. i cannot fault the staff. Very accommodating and helpful.

6

Maj Anne-christine

Nov 4, 2024

·

Stayed 1 night

Beautiful , actually exceptionally well designed building and surrounding, the latter being the fact that the hotel is inside the citadel with interesting art galleries, next to the marina and the main city center. However, the stay did not meet our expectations. Despite having booked a room for three person (possible as per the search made) the room was prepared for two persons only, and to get another bed, towels, bath robes, cups etc for the third persons was not easy. Moreover the next morning despite call to the reception and talking to the spa staff, the sauna was not heated up to the requested level. And initially the reception did not recognize the VIP status and I had to specifically ask for it.

4

Christine

Aug 19, 2023

·

Stayed 7 nights

Make sure you always use the safe in your room. We had two cards scammed from the room with no great response from hotel. It is a hotel in a great location

10

Jake

Oct 25, 2024

·

Stayed 4 nights

Great location for Ironman Cascais. The staff is extremely welcoming and friendly. They helped with bike storage, allowed bikes in rooms, and opened breakfast early so athletes could eat before the competition.

10

david

Oct 29, 2025

·

Stayed 1 night

Great room, fabulous location, super helpful staff!

10

Jason

Nov 10, 2025

·

Stayed 1 night

Night shift gentleman was amazing! I booked the wrong night and he made everything ok and upgraded us . We are beyond grateful !

10

Elizabeth

Jan 28, 2026

·

Stayed 4 nights

Amazing staff and a beautiful place to stay.

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Location

Outstanding position inside the historic citadel by the marina, easy walking to Cascais sights and restaurants, and convenient for trains to Lisbon. Some guests found signage and access confusing when first arriving.

Related guest reviews

10

Paula

Jul 25, 2025

·

Stayed 2 nights

Great property, great friendly and efficient staff. The property is beautiful, the rooms are spacious and comfortable. Very well located, with easy access to all main spots in Cascais.

10

Thialos

May 28, 2024

·

Stayed 1 night

Great hotel close to Downtown and the marina .

10

Julio

Jul 31, 2025

·

Stayed 5 nights

Great location

6

Scarlett

Apr 27, 2025

·

Stayed 1 night

Very good hotel, food wasn’t too good to be in Portugal, walkable area, excellent location. We had hard time to locate the hotel as they don’t have any signs. Parking is not onsite.

10

Maria

Feb 6, 2025

·

Stayed 3 nights

Incredible location with great amenities and phenomenal customer service

10

John

Oct 28, 2025

·

Stayed 2 nights

Very cool property. Modern rooms in a historic setting in the marina.

10

Michael

Jun 10, 2025

·

Stayed 4 nights

Lovely room with a balcony overlooking the marina. You're looking through the castle's crenelations, because you are in an old fort. Bathroom lighting is a bit much, but it's clean. The location could not be better. The staff were universally competent and friendly, eager to please. There is quite a large lobby with easy chairs, chess tables, books, and a bar that also serves food. Again, staff were excellent. Breakfast was first class. In short a well-run, well-staffed, very pretty hotel in a perfect location. Note: There is another Pestana hotel in Cascais which is very definitely not this one.

10

Diserae

Nov 16, 2025

·

Stayed 2 nights

Breakfast good variety, rooms are big and comfortable, staff is amazing , walking distance to everythjng. The hotel is gorgeous !

10

Joao

Dec 9, 2024

·

Stayed 9 nights

Great staff complementing an excellent hotel option in the Cascais city center. Being next to the Marina, with many shops and restaurants is a plus. Parking nearby is not expensive for longer stays.

10

Marianela

Apr 16, 2024

·

Stayed 3 nights

40 minute commuter train ride to Lisbon. Great option if you want to stay in a quieter place than Lisbon. Hotel is in an old citadel. Short walk to Cascais and dining.

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Dining

Breakfast consistently earns high marks for quality and variety, often with terrace views over the marina. Dinner and bar options feel limited or pricey to some, and breakfast can be busy at peak times.

Related guest reviews

10

Gracia

Mar 17, 2024

·

Stayed 2 nights

Location plus amenities make this a perfect choice. Clean and safe. Plenty dining options inside the hotel and many more in the surrounding. Hotel breakfast buffet is amazing!

6

Cherine

Apr 29, 2025

·

Stayed 1 night

Outside of the property was beautiful . Property was nice but a bit dated inside. Food choices were very limited - only 2 places to eat - the formal dining room - super expensive or the bar/lounge area . Dinner in the formal dining room starts at 8:30 pm which is a bit too late for our liking and the lounge area had a very very limited menu at expensive prices - the menu offers only sandwiches and they come with absolutely nothing - just a sandwich for 20 euros and nothing comes with it . I would not stay there again unless you want to be taken hostage by the hotel . Dining room and lounge staff were unfriendly but front desk were very courteous .

10

Danielle

Feb 28, 2025

·

Stayed 4 nights

A Localização do hotel é excelente, próxima de vários restaurantes, lojinhas e museus. O atendimento desde o check in até o check out foi top, com funcionários gentis e atenciosos. O quarto que ficamos era amplo, com uma cama super confortável, tv de 55 polegadas, local para trabalhar e frigobar com cafeteira e chaleira. O banheiro tinha várias amenidades, incluindo roupão e chinelos e um ótimo chuveiro. A limpeza do quarto foi feita diariamente e o serviço de governança muito bom. O café da manhã é servido num salão com uma vista linda da Marina de Cascais, com varanda externa onde pudemos levar o nosso pet junto (na parte da varanda). A variedade de produtos do café da manhã e a gentileza dos funcionários é um diferencial.

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8

Alexandre

Jun 13, 2023

·

Stayed 3 nights

The building and conversion to a hotel is beautifully done, the bar area lacked atmosphere and a view ! Breakfast room was lovely as was the breakfast…. excellent selection

10

Karen

Mar 2, 2024

·

Stayed 14 nights

Excellent hotel in the museum quarter. All the best sights are within easy walking distance. Don’t miss the Palácio de Cidadela in the square, but tours are limited so you need to book. The hotel gave us a 24 hour museum voucher with access to 13 places, which included the Palácio. This will save you quite a lot of money, although you’ll need to prioritise! The staff were exceptionally friendly and helpful. Everything was delightfully well-run in an understated way. Super comfy beds, cleanliness impeccable and the best breakfasts in the dining room overlooking the marina! Very relaxing, we loved every minute.

8

Randall

Sep 28, 2023

·

Stayed 3 nights

My partner and I stayed 3 nights here as a base to visit Sintra. Overall we had a really pleasant stay. The property is built inside of an old fort and the different areas of the hotel are from various eras of construction - there is a small color coded map in the lobby that explains all of this. Honestly I think they downplay the history of the site and buildings, which is a bit of a shame. I would have loved if more info had been included in the room and around the property to explain some of the history. Most things you could want in Cascais are a short walk away and the galleries around the hotel courtyard were nice to visit. The breakfast buffet has a good selection to appeal to just about everyone but can be a little chaotic depending on the day and time. The pool is small and a bit of a challenge to find. Overall the signage around the property is a little lacking - it wasn't uncommon to see people getting lost trying to find their rooms.

10

Dany

Jul 30, 2025

·

Stayed 1 night

Ótima recepção e atendimento de todos os funcionários, quartos limpos, estrutura impecável e o café da manhã espetacular.

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10

Michael

Jun 10, 2025

·

Stayed 4 nights

Lovely room with a balcony overlooking the marina. You're looking through the castle's crenelations, because you are in an old fort. Bathroom lighting is a bit much, but it's clean. The location could not be better. The staff were universally competent and friendly, eager to please. There is quite a large lobby with easy chairs, chess tables, books, and a bar that also serves food. Again, staff were excellent. Breakfast was first class. In short a well-run, well-staffed, very pretty hotel in a perfect location. Note: There is another Pestana hotel in Cascais which is very definitely not this one.

10

Kirsty

Mar 14, 2025

·

Stayed 3 nights

Lovely three night stay. Room was a great size and bed was very comfortable. Room cleaned daily and evening turndown service included. Good choice at breakfast and lovely views over the marina from the dining room. Hotel was quiet & relaxing.

10

Diserae

Nov 16, 2025

·

Stayed 2 nights

Breakfast good variety, rooms are big and comfortable, staff is amazing , walking distance to everythjng. The hotel is gorgeous !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $166	9 $172	10 $172	11 $169	12 $191	13 $191	14 $169
15 $168	16 $167	17 $169	18 $160	19 $168	20 $169	21 $168
22 $155	23 $158	24 $158	25 $155	26 $155	27 $155	28 $155
29 $155	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
		1 $151	2 $163	3 $159	4 $160	5 $163
6 $163	7 $160	8 $163	9 $160	10 $177	11 $177	12 $172
13 $159	14 $163	15 $163	16 $160	17 $160	18 $160	19 $169
20 $160	21 $163	22 $160	23 $163	24 $172	25 $181	26 $172
27 $172	28 $172	29 $168	30 $189	31

Pestana Cidadela Cascais - Pousada & Art District

Prices for Pestana Cidadela Cascais - Pousada & Art District

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About this property

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Standard Room

Junior Suite

Superior Room, Balcony

Superior Room, Marina View

Superior Room

Superior Room (Extra Bed)

Suite, Sea View

Guest reviews of Pestana Cidadela Cascais - Pousada & Art District

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