Jewel Grande Montego Bay Resort and Spa
410 $US
/nuit
Moyenne pour novembre
Prix pour Jewel Grande Montego Bay Resort and Spa
Sélectionnez les dates pour voir les prix et les disponibilités
410 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Jewel Grande Montego Bay Resort and Spa, les prix par nuit s'élèvent en moyenne à 337 $US pendant le mois le moins cher (septembre) et à 570 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 520 $US |
| février | 518 $US |
| mars | 524 $US |
| avril | 488 $US |
| mai | 443 $US |
| juin | 440 $US |
| juillet | 570 $US |
| août | 423 $US |
| septembre | 337 $US |
| octobre | 382 $US |
| novembre | 410 $US |
| décembre | 494 $US |
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nov. · 410 $US
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Le plus cher : juillet (env. 570 $US)
Le moins cher : septembre (env. 337 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Montego Bay, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 399 mètres carrés et comprenant un centre de conférence et 4 des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par Waves, l'un des 7 restaurants de ce complexe touristique ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi 2 cafés sur place. Pour un moment de détente, faites halte dans l'un des 4 bars/lounges ou des 2 bars en bord de piscine de l'hébergement.
Chambres
Les 217 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plasma. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Les salles de bain comprennent une baignoire relaxante profonde et un pommeau de douche à « effet pluie ». Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
En choisissant Jewel Grande Montego Bay Resort & Spa – All Inclusive à Montego Bay, vous profiterez d'un séjour près d'un golf, à moins de 5 minutes en voiture de Rose Hall Great House et Golf Three Palms Ocean Course. Ce complexe touristique tout inclus se trouve à 12 km de Plage de Doctor's Cave Beach et à 1,2 km de Half Moon Golf Course.
À proximité
Golf Three Palms Ocean Course(0.7 miles)
The Shoppes at Rose Hall (centre commercial)(0.8 miles)
Half Moon Golf Course(0.8 miles)
Centre de congrès de Montego Bay(0.8 miles)
Half Moon Equestrian Centre(1.5 miles)
Golf Cinnamon Hill(1.5 miles)
Rose Hall Great House(2 miles)
White Witch Golf Club(1.9 miles)
Centre commercial Blue Diamond(3.8 miles)
Centre commercial Whitter Village(4.1 miles)
Tropical Bliss(6.1 miles)
Greenwood Great House (musée)(6.8 miles)
Plage de Doctor's Cave Beach(7.4 miles)
Dead End Beach(7.5 miles)
Walter Fletcher Beach(8 miles)
L'aéroport principal le plus proche est : Aéroport international Sir Donald Sangster (MBJ)(6.9 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
Rose Hall, St. James, Jamaïque
Golf Three Palms Ocean Course (0.7 miles)
The Shoppes at Rose Hall (centre commercial) (0.8 miles)
Half Moon Golf Course (0.8 miles)
Centre de congrès de Montego Bay (0.8 miles)
Half Moon Equestrian Centre (1.5 miles)
Golf Cinnamon Hill (1.5 miles)
Options de chambre
13
Villa, 3 chambres, en front de mer
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 7
4391 ft²
ClimatisationWi-Fi (gratuit)CuisinePatio
10
Suite, 2 chambres, en front de mer
Détails de la chambre
1 Très Grand Lit Double
, 1 Lit Double Standard
et 1 Canapé-Lit
Couchages 5
1639 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
6
Suite, 1 chambre, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
1029 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
7
Suite, 2 chambres, vue établissement
Détails de la chambre
1 Très Grand Lit Double
, 1 Lit Double Standard
et 1 Canapé-Lit
Couchages 5
1639 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
10
Suite, 2 chambres, vue océan (Partial, Butler)
Détails de la chambre
1 Très Grand Lit Double
, 1 Lit Double Standard
et 1 Canapé-Lit
Couchages 5
1639 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
7
Suite Majestueuse, 1 chambre, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1399 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
5
Suite Junior, 1 très grand lit et 1 canapé-lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
806 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite, 1 chambre, vue océan (Partial, Romance)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
836 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
9
Suite, 1 chambre, vue établissement
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
1029 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite Junior, 2 lits doubles, en front de mer
Détails de la chambre
2 Lits Doubles Standard
Couchages 3
806 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite Junior, 1 très grand lit et 1 canapé-lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
806 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite Junior, 2 lits doubles, en front de mer
Détails de la chambre
2 Lits Doubles Standard
Couchages 3
806 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
10
Villa, 3 chambres, vue jardin
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 7
4391 ft²
ClimatisationWi-Fi (gratuit)CuisinePatio
3
Penthouse, 3 chambres
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 7
2583 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
5
Penthouse Majestueux, 3 chambres (Grande Luxe)
Détails de la chambre
1 Très Grand Lit Double
, 2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 7
3592 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
9
Suite, 3 chambres, en front de mer
Détails de la chambre
1 Très Grand Lit Double
, 2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 7
1979 ft²
BalconClimatisationWi-Fi (gratuit)Cuisine
Avis des voyageurs sur Jewel Grande Montego Bay Resort and Spa
8.7
Fabuleux
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Couples
54%
Familles
45%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis concernant le Jewel Grande Montego Bay Resort and Spa, les voyageurs apprécient à plusieurs reprises le personnel accueillant et l'atmosphère paisible, tout en notant une disponibilité irrégulière des restaurants, des problèmes d'entretien occasionnels et une ambiance générale plus calme que celle des grands complexes tout compris animés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis concernant le Jewel Grande Montego Bay Resort and Spa, les voyageurs apprécient à plusieurs reprises le personnel accueillant et l'atmosphère paisible, tout en notant une disponibilité irrégulière des restaurants, des problèmes d'entretien occasionnels et une ambiance générale plus calme que celle des grands complexes tout compris animés.
Les suites sont spacieuses et offrent une vue impressionnante sur l'océan, bien que certaines soient un peu démodées. Des signalements récurrents mentionnent une climatisation faible, des coupures d'eau chaude et une humidité élevée. Beaucoup ont apprécié le buffet du petit-déjeuner et le poulet jerk grillé sur la plage, mais les fermetures de restaurants, les longues attentes, la nécessité de réserver et des frais pour le service en chambre frustrent certains. Plusieurs ont également trouvé les boissons faibles et les espaces de restauration chauds en raison d'une climatisation limitée. La plage est calme mais petite et parfois envahie par les algues; les piscines et le spa sont des points forts, bien que des fermetures occasionnelles, de nombreux escaliers et un accès limité aux fauteuils roulants soient signalés, tandis que l'emplacement est pratique pour l'aéroport. Attendez-vous à un séjour confortable et discret avec un service amical, mais une qualité variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des terrains bien entretenus, des piscines et un spa populaire se distinguent, avec des sports nautiques et des navettes entre les bâtiments. Les points faibles incluent des fermetures occasionnelles de piscine ou de jacuzzi, une climatisation limitée dans les espaces communs, de nombreux escaliers avec un accès difficile aux fauteuils roulants, des ascenseurs vieillissants et une petite plage sujette aux algues.
Avis de voyageur à ce sujet
4
Angela
19 oct. 2025
·
A séjourné 4 nuits
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
10
Warren
2 juin 2025
·
A séjourné 3 nuits
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
8
Stefan
16 juil. 2025
·
A séjourné 4 nuits
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Cynthia
7 juil. 2025
·
A séjourné 3 nuits
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
8
Yvette
28 juil. 2025
·
A séjourné 3 nuits
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
4
Toji
15 juil. 2025
·
A séjourné 4 nuits
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
8
Jason
23 mars 2025
·
A séjourné 3 nuits
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
10
Afia
25 oct. 2025
·
A séjourné 4 nuits
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
8
Allessandro
21 oct. 2025
·
A séjourné 5 nuits
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
8
Jessica C
31 août 2025
·
A séjourné 4 nuits
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé le complexe et les chambres propres, mais le service de ménage et l'entretien sont irréguliers. Les signalements incluent des odeurs de moisi, de la moisissure ou de la poussière dans certaines salles de bains, un nettoyage des chambres manqué, un renouvellement tardif des serviettes et la présence occasionnelle de parasites.
Avis de voyageur à ce sujet
8
Tewodros
21 oct. 2025
·
A séjourné 4 nuits
Clean room
Clean room
4
Racquel Roberts
30 juil. 2025
·
A séjourné 7 nuits
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
2
Kimberly
7 juin 2025
·
A séjourné 4 nuits
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
10
Joyce Elaine
23 avr. 2025
·
A séjourné 5 nuits
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
4
Milia
27 juil. 2025
·
A séjourné 6 nuits
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
8
Jin Ok
4 oct. 2025
·
A séjourné 4 nuits
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
8
Allessandro
21 oct. 2025
·
A séjourné 5 nuits
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
2
Nancy Ann
20 mars 2025
·
A séjourné 8 nuits
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
8
Tanay H
25 sept. 2025
·
A séjourné 4 nuits
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
8
Elizabeth
27 janv. 2025
·
A séjourné 4 nuits
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses et offrent une vue impressionnante sur l'océan ainsi qu'un aménagement pratique, mais certaines semblent un peu démodées. De nombreuses critiques mentionnent une climatisation faible, des problèmes d'eau chaude, de l'humidité, des portes difficiles à fermer, du bruit à proximité des animations et une usure occasionnelle du mobilier.
Avis de voyageur à ce sujet
10
Daniel Shawn
26 sept. 2025
·
A séjourné 5 nuits
Ocean front 1 bedroom was very nice. We had a great time.
Ocean front 1 bedroom was very nice. We had a great time.
4
tariq
4 sept. 2025
·
A séjourné 4 nuits
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
10
Robert
11 oct. 2025
·
A séjourné 5 nuits
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
8
Melissa
17 oct. 2025
·
A séjourné 2 nuits
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
8
Celesta
5 juil. 2025
·
A séjourné 5 nuits
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
8
Ashley
28 mai 2024
·
A séjourné 4 nuits
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
6
Alisa
2 mai 2025
·
A séjourné 1 nuit
Furniture old
Furniture old
8
Stefan
16 juil. 2025
·
A séjourné 4 nuits
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Steven
24 févr. 2025
·
A séjourné 7 nuits
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
6
Imani
27 nov. 2024
·
A séjourné 3 nuits
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa chaleur, son attention et son aide, avec des majordomes et des équipes de bar exceptionnels. Cependant, le service peut être lent ou ne pas répondre aux demandes à certains moments (en particulier pour la restauration, les serviettes et l'enregistrement), et quelques clients ont signalé des interactions impolies ou une mauvaise résolution des problèmes.
Avis de voyageur à ce sujet
6
Angela
23 juin 2025
·
A séjourné 4 nuits
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Mary E
24 sept. 2025
·
A séjourné 5 nuits
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
10
Itisha
25 août 2025
·
A séjourné 5 nuits
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
10
Marlene
25 sept. 2025
·
A séjourné 5 nuits
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
2
Sophia
16 août 2025
·
A séjourné 5 nuits
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
6
Belinda
5 août 2025
·
A séjourné 3 nuits
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
10
Gregory
14 févr. 2025
·
A séjourné 5 nuits
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
4
Milia
27 juil. 2025
·
A séjourné 6 nuits
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
10
shakila
1 nov. 2025
·
A séjourné 4 nuits
The staff was wonderful
The staff was wonderful
10
pamela
5 oct. 2025
·
A séjourné 9 nuits
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Près de l'aéroport de Montego Bay et situé sur une plage privée et calme. Certains clients ont trouvé l'établissement éloigné des boutiques et ont apprécié la disposition compacte et piétonne, bien que les escaliers entre les différents espaces puissent être un facteur.
Avis de voyageur à ce sujet
10
Melvin
16 févr. 2025
·
A séjourné 4 nuits
Great location. Good service. Relaxing
Great location. Good service. Relaxing
8
Peter
22 sept. 2025
·
A séjourné 6 nuits
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
10
Hyacinth
9 sept. 2024
·
A séjourné 6 nuits
The property is located so close to the airport and other great attractions.
The property is located so close to the airport and other great attractions.
6
Jennifer
4 janv. 2025
·
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
6
Robert
15 janv. 2025
·
A séjourné 8 nuits
Far from shopping. Too many steps from Hotel, beach and restaurants.
Far from shopping. Too many steps from Hotel, beach and restaurants.
8
Julissa
11 oct. 2025
·
A séjourné 3 nuits
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
6
Atin
29 juil. 2024
·
A séjourné 4 nuits
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
10
LaTracia
8 août 2025
·
A séjourné 3 nuits
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
8
Rhonda
21 sept. 2024
·
A séjourné 5 nuits
The property is nice and located close to the airport
The property is nice and located close to the airport
8
JONI MARIE BENTZ
6 févr. 2025
·
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Beaucoup ont apprécié le buffet du petit-déjeuner, les restaurants spécialisés et le poulet jerk grillé sur la plage, mais la restauration est irrégulière. Les préoccupations courantes incluent des fermetures de restaurants ou des heures d'ouverture limitées, de longues attentes et la nécessité de réserver, des frais pour le service en chambre, des espaces chauds avec une climatisation limitée et des boissons faibles.
Avis de voyageur à ce sujet
6
Angela
23 juin 2025
·
A séjourné 4 nuits
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Ashley
6 oct. 2025
·
A séjourné 1 nuit
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
8
Kevin Damon
28 juin 2025
·
A séjourné 3 nuits
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
10
Robert
11 oct. 2025
·
A séjourné 5 nuits
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
10
Caylin
14 avr. 2025
·
A séjourné 4 nuits
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
4
Milia
27 juil. 2025
·
A séjourné 6 nuits
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
6
Staceyann
17 nov. 2025
·
A séjourné 2 nuits
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
6
Mariana
22 janv. 2025
·
A séjourné 6 nuits
Food excellent
Food excellent
8
Brandy
4 oct. 2024
·
A séjourné 6 nuits
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
8
Jessica C
31 août 2025
·
A séjourné 4 nuits
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Dima
13 mars 2023
·
A séjourné 7 nuits
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
10
Kaylie
11 mars 2023
·
A séjourné 7 nuits
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
8
Kevin
11 mars 2023
·
A séjourné 5 nuits
Access to the ocean very limited
Access to the ocean very limited
10
Faith
7 mars 2023
·
A séjourné 5 nuits
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
10
Jerry
5 mars 2023
·
A séjourné 4 nuits
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 5 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Navette aéroport : 33 USD par personne, aller-retour
- Navette aéroport : 16.5 USD par enfant, aller-retour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Planche à voile
Billard
Aire de jeux
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Fitness Center (nearby)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Service de voiturier
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit