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Holiday Inn Express - Springfield Downtown by IHG

175 $US

/nuit

Moyenne pour septembre

Holiday Inn Express - Springfield Downtown by IHG - Image 1

Holiday Inn Express - Springfield Downtown by IHG - Chambre

Holiday Inn Express - Springfield Downtown by IHG - Chambre

Holiday Inn Express - Springfield Downtown by IHG - Piscine

Holiday Inn Express - Springfield Downtown by IHG - Salle de bain

Sélectionnez les dates pour voir les prix et les disponibilités

175 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Holiday Inn Express - Springfield Downtown by IHG, les prix par nuit s'élèvent en moyenne à 106 $US pendant le mois le moins cher (décembre) et à 175 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Holiday Inn Express - Springfield Downtown by IHG selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	144 $US
février	132 $US
mars	140 $US
avril	153 $US
mai	155 $US
juin	161 $US
juillet	155 $US
août	137 $US
septembre	175 $US
octobre	165 $US
novembre	137 $US
décembre	106 $US

Le plus cher : septembre (env. 175 $US)

Le moins cher : décembre (env. 106 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel de style baroque, vous trouverez ...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel de style baroque, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une télévision dans l'espace commun.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express.

Repas

Pour combler tous vos petits creux, Holiday Inn Express Springfield Downtown by IHG vous propose un snack bar/épicerie fine. Un petit déjeuner à emporter gratuit est servi tous les jours de 06 h 00 à 10 h 00.

Chambres

Les 98 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec une baignoire relaxante profonde et des articles de toilette gratuits est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un bureau et un micro-ondes, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Holiday Inn Express Springfield Downtown by IHG se trouve au centre de Springfield, à 3 min de marche de MassMutual Center et 12 min à pied de Paramount Theater. Cet hôtel se trouve à 1,1 km de Naismith Memorial Basketball Hall of Fame et à 1,2 km de Springfield Armory.

À proximité

MassMutual Center(0.2 miles)
Dr. Seuss National Memorial(0.2 miles)
Springfield City Library(0.2 miles)
Hampden Law Library(0.2 miles)
Regal MGM Springfield(0.2 miles)
Casino MGM Springfield(0.2 miles)
Springfield Science Museum(0.2 miles)
The Amazing World of Dr. Seuss Museum(0.3 miles)
Springfield Museums(0.3 miles)
Springfield History Library & Archives(0.3 miles)
CityStage Symphony Hall(0.3 miles)
Connecticut River(0.5 miles)
Paramount Theater(0.6 miles)
Springfield Technical Community College(0.7 miles)
Springfield Armory(0.8 miles)
Gare de Springfield Union (ZSF)(0.8 miles)
Aéroport municipal de Barnes (BAF)(16.1 miles)
Aéroport international de Bradley (BDL)(20.5 miles)

Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet

Emplacement

145 State Street, Metro Center, Springfield, Massachusetts, États-Unis d’Amérique

MassMutual Center (0.2 miles)

Dr. Seuss National Memorial (0.2 miles)

Springfield City Library (0.2 miles)

Hampden Law Library (0.2 miles)

Regal MGM Springfield (0.2 miles)

Casino MGM Springfield (0.2 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.6

Fabuleux

Basé sur 1 280 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Holiday Inn Express - Springfield Downtown by IHG, les voyageurs soulignent le personnel accueillant, les chambres propres et confortables, ainsi qu'un emplacement pratique au centre-ville, à proximité du MGM et du MassMutual Center, tout en notant les nuisances sonores nocturnes dans la rue, le parking situé à l'extérieur de l'établissement et une zone environnante parfois peu sûre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Holiday Inn Express - Springfield Downtown by IHG, les voyageurs soulignent le personnel accueillant, les chambres propres et confortables, ainsi qu'un emplacement pratique au centre-ville, à proximité du MGM et du MassMutual Center, tout en notant les nuisances sonores nocturnes dans la rue, le parking situé à l'extérieur de l'établissement et une zone environnante parfois peu sûre.

Le petit-déjeuner est souvent salué pour sa variété et ses heures d'ouverture anticipées, et les familles apprécient la petite piscine intérieure. Certaines critiques mentionnent des incohérences en matière d'entretien, telles que des problèmes intermittents d'eau chaude, des ascenseurs exigus ou des odeurs occasionnelles. Dans l'ensemble, attendez-vous à un séjour simple et confortable avec des prestations de base solides.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations comprennent une petite piscine intérieure que les clients trouvent propre mais modeste, ainsi que des ascenseurs qui peuvent être petits ou lents. Le parking est gratuit mais situé à l'extérieur, à environ un pâté de maisons, avec un accès confus et d'occasionnelles inquiétudes concernant la sécurité ou l'éclairage.

Avis de voyageur à ce sujet

8

Jenny

29 oct. 2024

·

A séjourné 3 nuits

Nice hotel in the middle of downtown Springfield, walking distance to MGM Casino. Across from the Mutual Center and all the beautiful bright lights. Coffee 24 hrs. & very good breakfast. Room was spacious it felt more like a nice studio apartment rather than a hotel room. Didn't like that the parking is away from the property. Parking definitely needs upgrade.

Nice hotel in the middle of downtown Springfield, walking distance to MGM Casino. Across from the Mutual Center and all the beautiful bright lights. Coffee 24 hrs. & very good breakfast. Room was spacious it felt more like a nice studio apartment rather than a hotel room. Didn't like that the parking is away from the property. Parking definitely needs upgrade.

8

Travis

3 oct. 2024

·

A séjourné 3 nuits

The pool water leaks out into the main hallway.

The pool water leaks out into the main hallway.

10

Ashley

28 août 2025

·

A séjourné 2 nuits

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!

8

Matt

30 mars 2025

·

A séjourné 1 nuit

Parking was not layed out so you can easily find. And it was not explained well at all.

Parking was not layed out so you can easily find. And it was not explained well at all.

8

David

4 juil. 2025

·

A séjourné 1 nuit

Good place with good breakfast in the morning. Parking was a chore but not terrible.

Good place with good breakfast in the morning. Parking was a chore but not terrible.

10

Paul

26 juil. 2025

·

A séjourné 1 nuit

The Holiday Inn Express in Springfield is right around the corner from the MGM casino in downtown Springfield. The downtown has much to offer with museums and dining within easy walking distance. Our room was very clean and comfortable and the breakfast was hot and very good. The only thing I didn't care for was the parking arrangement. The free parking was down a side street a block away. Had the weather been bad it would have been a long way to lug suitcases. Also, the lighting to and around the parking could have been better.

The Holiday Inn Express in Springfield is right around the corner from the MGM casino in downtown Springfield. The downtown has much to offer with museums and dining within easy walking distance. Our room was very clean and comfortable and the breakfast was hot and very good. The only thing I didn't care for was the parking arrangement. The free parking was down a side street a block away. Had the weather been bad it would have been a long way to lug suitcases. Also, the lighting to and around the parking could have been better.

8

Tamira

11 avr. 2024

·

A séjourné 1 nuit

Property was nice very clean and staff was definitely attentive and kind. The area which is downtown has limited parking close to the hotel so the offer a lot close by which my car was broken into overnight and my things were trashed which terrified my child upon seeing it the next day.

Property was nice very clean and staff was definitely attentive and kind. The area which is downtown has limited parking close to the hotel so the offer a lot close by which my car was broken into overnight and my things were trashed which terrified my child upon seeing it the next day.

8

Susan

2 janv. 2024

·

A séjourné 1 nuit

Nice option for the casino, which is just a three min walk down the road. Parking is free and fairly convenient. Breakfast is also free and decent. My biggest complaint is the elevators. They were very slow and only one was working, which was also used by staff, as there did not appear to be a separate service elevator. This did slow things down and there was a fairly long wait each time we went up and down. Overall, it’s a good value and convenient to downtown.

Nice option for the casino, which is just a three min walk down the road. Parking is free and fairly convenient. Breakfast is also free and decent. My biggest complaint is the elevators. They were very slow and only one was working, which was also used by staff, as there did not appear to be a separate service elevator. This did slow things down and there was a fairly long wait each time we went up and down. Overall, it’s a good value and convenient to downtown.

10

Adam

3 déc. 2023

·

A séjourné 1 nuit

Great downtown location. Symphony Hall only a 6 minute easy walk away. Friendly check in staff. Self parking up the street, 30 seconds away from the front doors. The elevators however are way too small. Could only fit the luggage cart and 2 people could barely squeeze inside- very strange. That was the only downside. I'd come back in a heartbeat though.

Great downtown location. Symphony Hall only a 6 minute easy walk away. Friendly check in staff. Self parking up the street, 30 seconds away from the front doors. The elevators however are way too small. Could only fit the luggage cart and 2 people could barely squeeze inside- very strange. That was the only downside. I'd come back in a heartbeat though.

8

Jarrod

9 nov. 2024

·

A séjourné 3 nuits

Pool to small but everything else was excellent

Pool to small but everything else was excellent

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreuses critiques louent des chambres très propres et des espaces communs bien entretenus. Un nombre plus restreint de clients signalent des problèmes d'entretien ou d'odeurs (par exemple, des moquettes tachées, des odeurs de fumée/de renfermé, des parasites) et des oublis occasionnels de ménage.

Avis de voyageur à ce sujet

2

Tamara

23 août 2024

·

A séjourné 3 nuits

The room had ants

The room had ants

6

Sharron

4 nov. 2024

·

A séjourné 1 nuit

The hotel smelled like smoke and pot. It appeared that the non-smoking rule was not enforced.

The hotel smelled like smoke and pot. It appeared that the non-smoking rule was not enforced.

10

Michael

5 janv. 2025

·

A séjourné 1 nuit

I was very impressed with the cleanliness of this hotel. Staff were very friendly. Breakfast was great. A perfect location to everything. I will stay here again for sure!!

I was very impressed with the cleanliness of this hotel. Staff were very friendly. Breakfast was great. A perfect location to everything. I will stay here again for sure!!

6

Jesus

15 juil. 2025

·

A séjourné 1 nuit

The surfaces and linens were clean. But the carpet, upholstered chair and spots in the wall were gross. Curtains ripped, grout coming up in bathroom. Needs maintenance.

The surfaces and linens were clean. But the carpet, upholstered chair and spots in the wall were gross. Curtains ripped, grout coming up in bathroom. Needs maintenance.

8

Robin

24 juin 2025

·

A séjourné 2 nuits

The room was clean except it had a mold odor in the bathroom. It seemed to have had a prior leak under the sink.

The room was clean except it had a mold odor in the bathroom. It seemed to have had a prior leak under the sink.

10

Cindy

14 juil. 2025

·

A séjourné 2 nuits

Great service, cleaniness, large room, comfy bed

Great service, cleaniness, large room, comfy bed

10

Julio

12 juil. 2025

·

A séjourné 1 nuit

This hotel was very clean. The front end was great. The location was fantastic. I will stay here again.

This hotel was very clean. The front end was great. The location was fantastic. I will stay here again.

10

Stacey

17 oct. 2024

·

A séjourné 2 nuits

Clean and comfortable room. Friendly staff.

Clean and comfortable room. Friendly staff.

6

Karen

26 juil. 2025

·

A séjourné 1 nuit

We were happy to be moved to a new room after finding a half smoked joint in ours. The beds were comfy and the shower was nice and warm, with good pressure. The area around the hotel is unsafe. We did not venture out after dark and could hear, see the neighborhood drama from our window. Luckily, we ordered food to be delivered, and the hotel has a nice eating area near the lobby. It satisfied our needs for 1 night, and it was close to the Basketball Hall of Fame for the next morning. Then… leave Springfield! Not much else was going on beside the Hall of Fame. Better off exploring the area beyond the city!!

We were happy to be moved to a new room after finding a half smoked joint in ours. The beds were comfy and the shower was nice and warm, with good pressure. The area around the hotel is unsafe. We did not venture out after dark and could hear, see the neighborhood drama from our window. Luckily, we ordered food to be delivered, and the hotel has a nice eating area near the lobby. It satisfied our needs for 1 night, and it was close to the Basketball Hall of Fame for the next morning. Then… leave Springfield! Not much else was going on beside the Hall of Fame. Better off exploring the area beyond the city!!

10

Jim

20 juil. 2025

·

A séjourné 1 nuit

This is a very clean hotel with spacious rooms. The staff were very friendly. Breakfast was excellent.

This is a very clean hotel with spacious rooms. The staff were very friendly. Breakfast was excellent.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, modernes et confortables avec des lits douillets, bien que les bruits de la ville et le bruit de la climatisation/de la plomberie soient fréquents. Plusieurs clients ont connu des problèmes d'eau chaude ou de pression d'eau irréguliers.

Avis de voyageur à ce sujet

8

Jared

20 juil. 2024

·

A séjourné 1 nuit

The AC unit in the room was very loud. Other than that it was nice

The AC unit in the room was very loud. Other than that it was nice

8

Marilyn

8 août 2025

·

A séjourné 2 nuits

Nice rooms. Only complaint is the noise from the traffic outside at all hours of the night.

Nice rooms. Only complaint is the noise from the traffic outside at all hours of the night.

10

Michael

14 août 2024

·

A séjourné 4 nuits

The room was spacious beds were comfortable they had extra pillows and blanket. Bathroom was nice liked the soap and shower dispensers. Breakfast was good with choices. The only negative was the hot water in the shower didn’t last

The room was spacious beds were comfortable they had extra pillows and blanket. Bathroom was nice liked the soap and shower dispensers. Breakfast was good with choices. The only negative was the hot water in the shower didn’t last

10

sergiu

28 janv. 2024

·

A séjourné 1 nuit

Amazing huge rooms and very modern 👏

Amazing huge rooms and very modern 👏

10

Ashley

13 avr. 2025

·

A séjourné 1 nuit

Not a fan of the really super loud plumbing when your neighbor is showering but otherwise the stay was nice! comfy pillows, easy parking, wonderful staff

Not a fan of the really super loud plumbing when your neighbor is showering but otherwise the stay was nice! comfy pillows, easy parking, wonderful staff

10

Jennifer

16 sept. 2024

·

A séjourné 4 nuits

Hotel was amazing. The rooms were large and never heard a sound from the outside. Beds were amazing

Hotel was amazing. The rooms were large and never heard a sound from the outside. Beds were amazing

8

Denise

16 août 2025

·

A séjourné 1 nuit

Decent breakfast, comfortable bed and pillows Some road noise and rattling AC

Decent breakfast, comfortable bed and pillows Some road noise and rattling AC

10

Anastassia

13 oct. 2025

·

A séjourné 2 nuits

The staff was very friendly. I love that breakfast was from 6 AM to 10 AM. The room was very comfortable and clean. I would gladly stay here again anytime I’m in town.

The staff was very friendly. I love that breakfast was from 6 AM to 10 AM. The room was very comfortable and clean. I would gladly stay here again anytime I’m in town.

10

Don

16 sept. 2025

·

A séjourné 1 nuit

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel

4

Jenn

17 nov. 2023

·

A séjourné 1 nuit

I selected this particular hotel because it had a 3PM check in which is one hour earlier than the surrounding hotels. We were there for a cheer competition and had a 4:30 team meet time at the Mass Mutual Center which was right next door. Even though I had called twice earlier in the morning and was informed that they had several people check out, our room was not ready. In fact our room was not even ready until after 4:00. ONE HOUR after check in. Personally, I find this to be unacceptable considering I selected the hotel because of the check in time. After we got back to the room, my daughter showered and said there was no hot water. I thought maybe she was exaggerating or maybe many people were showering at that time and hot water was running out. NOPE, I showered at 6AM and there literally was one minute of warm water. Prior to writing this review I emailed management and called and left a message. Unfortunately, I have not heard back from anyone. I honestly believe there should be some financial compensation considering I paid well over $300 for this room when I could have paid much less and less aggravation elsewhere.

I selected this particular hotel because it had a 3PM check in which is one hour earlier than the surrounding hotels. We were there for a cheer competition and had a 4:30 team meet time at the Mass Mutual Center which was right next door. Even though I had called twice earlier in the morning and was informed that they had several people check out, our room was not ready. In fact our room was not even ready until after 4:00. ONE HOUR after check in. Personally, I find this to be unacceptable considering I selected the hotel because of the check in time. After we got back to the room, my daughter showered and said there was no hot water. I thought maybe she was exaggerating or maybe many people were showering at that time and hot water was running out. NOPE, I showered at 6AM and there literally was one minute of warm water. Prior to writing this review I emailed management and called and left a message. Unfortunately, I have not heard back from anyone. I honestly believe there should be some financial compensation considering I paid well over $300 for this room when I could have paid much less and less aggravation elsewhere.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, accommodant et efficace, le personnel étant souvent mis en avant pour son dévouement. Quelques clients ont signalé des interactions non professionnelles ou des réponses lentes à leurs demandes.

Avis de voyageur à ce sujet

4

Carla

11 août 2025

·

A séjourné 1 nuit

The young lady at the counter who registered us was professional and extremely helpful. However, your wait staff and cleaning crew were loud and unprofessional especially in the Front Lobby. It sounded like my husband and I entered a loud room w/ unprofessional and uneducated housekeepers talking and laughing loudly in the LOBBY!!!. (2 females) I was thoroughly surprised and I was put off by their behavior and unprofessionalism. It was unacceptable. The gentleman that worked @ the front desk @ night was professional as well as the maintenance man and the other gentleman that was working as a housekeeper.

The young lady at the counter who registered us was professional and extremely helpful. However, your wait staff and cleaning crew were loud and unprofessional especially in the Front Lobby. It sounded like my husband and I entered a loud room w/ unprofessional and uneducated housekeepers talking and laughing loudly in the LOBBY!!!. (2 females) I was thoroughly surprised and I was put off by their behavior and unprofessionalism. It was unacceptable. The gentleman that worked @ the front desk @ night was professional as well as the maintenance man and the other gentleman that was working as a housekeeper.

4

Kenneth

16 janv. 2024

·

A séjourné 1 nuit

The woman who handled our check in was downright unwelcoming. Stared at her computer screen for a minute before acknowledging we were standing there. And we were the only ones in line. She carried on with a real attitude during the rest of the check in.

The woman who handled our check in was downright unwelcoming. Stared at her computer screen for a minute before acknowledging we were standing there. And we were the only ones in line. She carried on with a real attitude during the rest of the check in.

10

Nathan

24 mai 2025

·

A séjourné 1 nuit

This hotel exhibited an outstanding customer service experience from each staff member we spoke to. The rooms were clean and location and proximity to the Mass Mutual Center was just an added bonus. We will book this hotel if we come this way again!

This hotel exhibited an outstanding customer service experience from each staff member we spoke to. The rooms were clean and location and proximity to the Mass Mutual Center was just an added bonus. We will book this hotel if we come this way again!

6

Karmel

5 janv. 2024

·

A séjourné 4 nuits

The shower head burst, I sent a request to the front desk to come fix it, also to provide toiletry supply, nothing was done. On the last day we didn’t even have shower soap. I demand a credit because of the poor service I received. Windows were not noise proof, we could hear all the noise from outside. Breakfast had very poor quality.

The shower head burst, I sent a request to the front desk to come fix it, also to provide toiletry supply, nothing was done. On the last day we didn’t even have shower soap. I demand a credit because of the poor service I received. Windows were not noise proof, we could hear all the noise from outside. Breakfast had very poor quality.

10

Amanda

21 sept. 2025

·

A séjourné 2 nuits

Clean rooms, amazing water pressure in the shower, and the perfectly centralized location. My only complaint is that there are people mulling around at all hours of the night, making us a little nervous about leaving our car parked down the street. It was fine though, and they even overnighted some keys to me that I left in the room after our trip.

Clean rooms, amazing water pressure in the shower, and the perfectly centralized location. My only complaint is that there are people mulling around at all hours of the night, making us a little nervous about leaving our car parked down the street. It was fine though, and they even overnighted some keys to me that I left in the room after our trip.

10

Robert

13 avr. 2024

·

A séjourné 1 nuit

The staff was wonderful

The staff was wonderful

10

David

30 nov. 2024

·

A séjourné 4 nuits

Staff was excellent

Staff was excellent

10

MELISSA DOWNIE

21 août 2025

·

A séjourné 1 nuit

Greated by friendly staff.Room was ready earlier than expected Clean and convenient location

Greated by friendly staff.Room was ready earlier than expected Clean and convenient location

10

Chris

19 déc. 2024

·

A séjourné 2 nuits

My stay here was wonderful and pleasant and the staff were phenomenal! They smiled, they asked how I was doing, they said hi, they spoke I really felt welcome at this location. I will absolutely stay here again on my next trip to Springfield.

My stay here was wonderful and pleasant and the staff were phenomenal! They smiled, they asked how I was doing, they said hi, they spoke I really felt welcome at this location. I will absolutely stay here again on my next trip to Springfield.

4

Jenn

17 nov. 2023

·

A séjourné 1 nuit

I selected this particular hotel because it had a 3PM check in which is one hour earlier than the surrounding hotels. We were there for a cheer competition and had a 4:30 team meet time at the Mass Mutual Center which was right next door. Even though I had called twice earlier in the morning and was informed that they had several people check out, our room was not ready. In fact our room was not even ready until after 4:00. ONE HOUR after check in. Personally, I find this to be unacceptable considering I selected the hotel because of the check in time. After we got back to the room, my daughter showered and said there was no hot water. I thought maybe she was exaggerating or maybe many people were showering at that time and hot water was running out. NOPE, I showered at 6AM and there literally was one minute of warm water. Prior to writing this review I emailed management and called and left a message. Unfortunately, I have not heard back from anyone. I honestly believe there should be some financial compensation considering I paid well over $300 for this room when I could have paid much less and less aggravation elsewhere.

I selected this particular hotel because it had a 3PM check in which is one hour earlier than the surrounding hotels. We were there for a cheer competition and had a 4:30 team meet time at the Mass Mutual Center which was right next door. Even though I had called twice earlier in the morning and was informed that they had several people check out, our room was not ready. In fact our room was not even ready until after 4:00. ONE HOUR after check in. Personally, I find this to be unacceptable considering I selected the hotel because of the check in time. After we got back to the room, my daughter showered and said there was no hot water. I thought maybe she was exaggerating or maybe many people were showering at that time and hot water was running out. NOPE, I showered at 6AM and there literally was one minute of warm water. Prior to writing this review I emailed management and called and left a message. Unfortunately, I have not heard back from anyone. I honestly believe there should be some financial compensation considering I paid well over $300 for this room when I could have paid much less and less aggravation elsewhere.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement très pratique au centre-ville, à quelques pas du MGM Springfield, du MassMutual Center et des musées. Cependant, de nombreuses critiques font état de nuisances sonores nocturnes dans la rue et d'un sentiment d'insécurité dans les environs, en particulier autour des parkings.

Avis de voyageur à ce sujet

2

Jennifer

10 juin 2025

·

A séjourné 1 nuit

**One star. Not suitable for families.** This hotel is in a tough area. Directly across the narrow street is a CBD/weed shop, and the smell wafts into the lobby—very unpleasant. There’s loitering in the area, especially near the parking areas, which made us feel unsafe leaving our car overnight. Not a relaxing or family-friendly environment at all. We won’t be back.

**One star. Not suitable for families.** This hotel is in a tough area. Directly across the narrow street is a CBD/weed shop, and the smell wafts into the lobby—very unpleasant. There’s loitering in the area, especially near the parking areas, which made us feel unsafe leaving our car overnight. Not a relaxing or family-friendly environment at all. We won’t be back.

6

Karl

29 juil. 2024

·

A séjourné 1 nuit

Must know before you go: hotel rooms are updated and really nice. Very close to MGM you can actually see the hotel as it is only 0.2 miles away. The big down side is really an area issue. Walked out of MGM to gang members and homeless individuals right on the property. People fighting and gangs yelling out car windows. No police or security the second you step outside. My wife and I considered having to call an uber for the 0.2mile walk which is absolutely insane. But when theres overt gang paraphernalia on multiple individuals impeading your walk down the side walk it makes you think twice. Ultimately had to walk around the building to a lite alley and go through the back to avoid the crowd. Springfield and MGM really dropped the ball on safety the second you go outside the casino. When we finally made it to the hotel the hotel doors were locked for safety. However, the hotel card key didnt open the door and we had to use the speaker phone to get someones attention which leaves people extremely voulnerable to the individuals behind you on the street. If you go with a big group i dont think this would be an issue but my wife and I are in our early thirties and left for an uncomfortable nightcap

Must know before you go: hotel rooms are updated and really nice. Very close to MGM you can actually see the hotel as it is only 0.2 miles away. The big down side is really an area issue. Walked out of MGM to gang members and homeless individuals right on the property. People fighting and gangs yelling out car windows. No police or security the second you step outside. My wife and I considered having to call an uber for the 0.2mile walk which is absolutely insane. But when theres overt gang paraphernalia on multiple individuals impeading your walk down the side walk it makes you think twice. Ultimately had to walk around the building to a lite alley and go through the back to avoid the crowd. Springfield and MGM really dropped the ball on safety the second you go outside the casino. When we finally made it to the hotel the hotel doors were locked for safety. However, the hotel card key didnt open the door and we had to use the speaker phone to get someones attention which leaves people extremely voulnerable to the individuals behind you on the street. If you go with a big group i dont think this would be an issue but my wife and I are in our early thirties and left for an uncomfortable nightcap

10

Michele

30 août 2025

·

A séjourné 1 nuit

This hotel was perfect for being able to walk over to MGM Springfield. They have a couple parking lots a block away from the hotel. Breakfast was good.

This hotel was perfect for being able to walk over to MGM Springfield. They have a couple parking lots a block away from the hotel. Breakfast was good.

8

Martha J

24 juil. 2025

·

A séjourné 1 nuit

Very close to things however was a bit noisy with a drag racer on the street below.

Very close to things however was a bit noisy with a drag racer on the street below.

10

Robert

7 août 2023

·

A séjourné 1 nuit

Excellent location if you are going to the Mass mutual center. Literally right across the street plus hotel provides free parking

Excellent location if you are going to the Mass mutual center. Literally right across the street plus hotel provides free parking

10

michael

2 nov. 2024

·

A séjourné 1 nuit

Right across the street from MGM Springfield so it's perfect and the price is right

Right across the street from MGM Springfield so it's perfect and the price is right

10

janet

31 août 2025

·

A séjourné 1 nuit

Hotel was nice and clean. Lady at front desk was nice and welcoming. Area was ok didn’t do much exploring. MGM casino is literally the next block over.

Hotel was nice and clean. Lady at front desk was nice and welcoming. Area was ok didn’t do much exploring. MGM casino is literally the next block over.

8

Bethany

26 sept. 2025

·

A séjourné 1 nuit

Inside the hotel and the room were perfect. The surrounding area seems to be a little dangerous and the parking was a little farther than expected.

Inside the hotel and the room were perfect. The surrounding area seems to be a little dangerous and the parking was a little farther than expected.

10

Don

16 sept. 2025

·

A séjourné 1 nuit

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel

Great hotel. Less than 5 min walk to casino, massmutual center, basketball hall of fame. Very friendly and helpful staff. Common areas are clean and well kept, rooms are lovely. Mattress is comfortable, TV is good size. Overall real good hotel

2

SHAHIR

5 oct. 2024

·

A séjourné 1 nuit

Not in a safe area. My belongings in the car was robber after parking in the holiday inn parking lot. After hearing about this incident from me, the staff was very unconcerned about this incident. I will never go back to this place again.

Not in a safe area. My belongings in the car was robber after parking in the holiday inn parking lot. After hearing about this incident from me, the staff was very unconcerned about this incident. I will never go back to this place again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit est souvent salué pour sa variété et ses heures d'ouverture anticipées. Parfois, il y a beaucoup de monde ou certains articles sont en rupture de stock, et quelques clients ont trouvé la qualité moyenne.

Avis de voyageur à ce sujet

8

Lawrence

9 sept. 2023

·

A séjourné 2 nuits

The breakfast spread was disappointing. The pre-made omelets were poor. No scrambled eggs? I usually take scrambled eggs and make a breakfast sandwich with an English muffin. Can't do that with a prefab omelet. Cereal choice was granola, granola or granola and with 2% milk the dairy "of choice", meaning no choice at all. Coffee station: Coffee Mate is non-dairy coffee whitener ( it's own description). Shelf-stable cream is available. Other guests along with myself opened the 2% milk and used that in our coffee, with staff frowning at us. Breakfast is easy to do "right", and it is just as easy to do "wrong". You chose poorly. That was what made my stay only "OK".

The breakfast spread was disappointing. The pre-made omelets were poor. No scrambled eggs? I usually take scrambled eggs and make a breakfast sandwich with an English muffin. Can't do that with a prefab omelet. Cereal choice was granola, granola or granola and with 2% milk the dairy "of choice", meaning no choice at all. Coffee station: Coffee Mate is non-dairy coffee whitener ( it's own description). Shelf-stable cream is available. Other guests along with myself opened the 2% milk and used that in our coffee, with staff frowning at us. Breakfast is easy to do "right", and it is just as easy to do "wrong". You chose poorly. That was what made my stay only "OK".

10

Ashley

28 août 2025

·

A séjourné 2 nuits

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!

8

Thomas

8 sept. 2024

·

A séjourné 2 nuits

Staff was friendly and helpful, even allowed me to borrow a plug for my phone. I needed a plug because the rooms do not have USB charging ports. The room and bathroom were spotless. The beds had pillowcases indicating if it was soft or firm. Parking was in a lot across the street from the property. Hotel was less than a 3 minute walk from MGM Springfield. The complimentary breakfast served in the lobby area was lacking to say the least. Dry cereal, rubbery hard boiled eggs, premade and microwaved omelets, turkey sausage patties and pork link sausage and mini muffins. No pancakes, waffles, bacon or oatmeal.

Staff was friendly and helpful, even allowed me to borrow a plug for my phone. I needed a plug because the rooms do not have USB charging ports. The room and bathroom were spotless. The beds had pillowcases indicating if it was soft or firm. Parking was in a lot across the street from the property. Hotel was less than a 3 minute walk from MGM Springfield. The complimentary breakfast served in the lobby area was lacking to say the least. Dry cereal, rubbery hard boiled eggs, premade and microwaved omelets, turkey sausage patties and pork link sausage and mini muffins. No pancakes, waffles, bacon or oatmeal.

8

Ronald

11 juil. 2023

·

A séjourné 1 nuit

The room was great, clean and the beds were super comfy. The toiletries were great. The only problem was the continental breakfast was super crowded, not enough food for all the people and not enough seating.

The room was great, clean and the beds were super comfy. The toiletries were great. The only problem was the continental breakfast was super crowded, not enough food for all the people and not enough seating.

10

Claude

22 juin 2024

·

A séjourné 1 nuit

Beds were very comfortable, rooms equipped with Microwave, Fridge and coffee maker. Breakfast was really good and place was clean and refilled by 2 very friendly and helpful ladies.

Beds were very comfortable, rooms equipped with Microwave, Fridge and coffee maker. Breakfast was really good and place was clean and refilled by 2 very friendly and helpful ladies.

8

tamar

10 juil. 2023

·

A séjourné 1 nuit

Everything was great until breakfast we were down at 830 in the morning and they wouldnt make any more bacon well breakfast ended at 1000 and was rude about it.

Everything was great until breakfast we were down at 830 in the morning and they wouldnt make any more bacon well breakfast ended at 1000 and was rude about it.

8

Geoffrey

19 août 2025

·

A séjourné 1 nuit

Bed was very comfortable! Breakfast was great

Bed was very comfortable! Breakfast was great

10

Anastassia

13 oct. 2025

·

A séjourné 2 nuits

The staff was very friendly. I love that breakfast was from 6 AM to 10 AM. The room was very comfortable and clean. I would gladly stay here again anytime I’m in town.

The staff was very friendly. I love that breakfast was from 6 AM to 10 AM. The room was very comfortable and clean. I would gladly stay here again anytime I’m in town.

8

Robin

9 nov. 2025

·

A séjourné 4 nuits

Breakfast they offered was good. Staff was nice.

Breakfast they offered was good. Staff was nice.

10

Jim

20 juil. 2025

·

A séjourné 1 nuit

This is a very clean hotel with spacious rooms. The staff were very friendly. Breakfast was excellent.

This is a very clean hotel with spacious rooms. The staff were very friendly. Breakfast was excellent.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Audrey

14 oct. 2025

·

A séjourné 1 nuit

Parfait

Parfait

6

Casandra

12 août 2025

·

A séjourné 1 nuit

Important de mentionner que la piscine est présentement fermée pour maintenance ayant 4 jeunes enfants nous aurions aimé qu’ils se baignent pour dépenser un peu d’énergie. Nous sommes donc sortis pour marcher mais le quartier est moyen alors après 15-20 min nous étions déjà rentré.

Important de mentionner que la piscine est présentement fermée pour maintenance ayant 4 jeunes enfants nous aurions aimé qu’ils se baignent pour dépenser un peu d’énergie. Nous sommes donc sortis pour marcher mais le quartier est moyen alors après 15-20 min nous étions déjà rentré.

6

Ginette

1 août 2025

·

A séjourné 1 nuit

J’ai eu un petit problème avec ma réservation j’avais réservé 2 chambres avec expédia l’une pour moi que j’ai payé à la réservation et l’autre que j’ai juste réservé pcq ma sœur la payait elle même a l’arrivée….mais elle a dû payé 36$ de plus … la réceptionniste a dit qu’elle ne pouvait rien faire…c’était un peu choquant…pour cela je ne réserverai plus par expédia pcq personne parle français et il n’y même pas de no de téléphone juste des FAQ !

J’ai eu un petit problème avec ma réservation j’avais réservé 2 chambres avec expédia l’une pour moi que j’ai payé à la réservation et l’autre que j’ai juste réservé pcq ma sœur la payait elle même a l’arrivée….mais elle a dû payé 36$ de plus … la réceptionniste a dit qu’elle ne pouvait rien faire…c’était un peu choquant…pour cela je ne réserverai plus par expédia pcq personne parle français et il n’y même pas de no de téléphone juste des FAQ !

8

Thomas

14 juin 2025

·

A séjourné 2 nuits

La location était parfaite pour l’événement IM 70.3 Massachusetts! Le staff était à l’écoute et amical!

La location était parfaite pour l’événement IM 70.3 Massachusetts! Le staff était à l’écoute et amical!

10

Benoit

26 juil. 2024

·

A séjourné 2 nuits

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9 $165	10 $145	11 $166	12 $242
13 $112	14 $106	15 $106	16 $111	17 $168	18 $286	19 $305
20 $161	21 $126	22 $145	23 $156	24 $142	25 $298	26 $308
27 $137	28 $147	29 $137	30 $128

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-09-09: 164.75532944233703USD
2026-09-10: 145.44586520472717USD
2026-09-11: 166.49194740348815USD
2026-09-12: 242.1700907849579USD
2026-09-13: 112.41049714591217USD
2026-09-14: 106.05497334015655USD
2026-09-15: 105.92527837646485USD
2026-09-16: 111.32962587117767USD
2026-09-17: 167.76300599404908USD
2026-09-18: 286.4958640314026USD
2026-09-19: 305.3721771011658USD
2026-09-20: 161.19447594615173USD
2026-09-21: 126.49063594154359USD
2026-09-22: 145.32368184090424USD
2026-09-23: 155.6807840632782USD
2026-09-24: 141.98303542314147USD
2026-09-25: 298.38816501513674USD
2026-09-26: 307.56549323117065USD
2026-09-27: 136.96665407058717USD
2026-09-28: 147.03184273635864USD
2026-09-29: 136.93421923096466USD
2026-09-30: 128.142335532547USD
2026-10-01: 126.13025672703553USD
2026-10-02: 270.6109790171814USD
2026-10-03: 452.0640977460632USD
2026-10-04: 135.14956609807587USD
2026-10-05: 103.05202927394105USD
2026-10-06: 101.62494960430908USD
2026-10-07: 101.62494960430908USD
2026-10-08: 105.94942026776886USD
2026-10-09: 217.3044222056427USD
2026-10-10: 272.44135879229736USD
2026-10-11: 126.77172604632568USD
2026-10-12: 122.1661652780838USD
2026-10-13: 122.1661652780838USD
2026-10-14: 123.80747648628999USD
2026-10-15: 126.80789892796327USD
2026-10-16: 246.49457032737732USD
2026-10-17: 255.2636084626007USD
2026-10-18: 119.82140073323059USD
2026-10-19: 108.11165116001892USD
2026-10-20: 108.03597578687287USD
2026-10-21: 104.81926188798523USD
2026-10-22: 110.27388205226899USD
2026-10-23: 159.7546283325348USD
2026-10-24: 162.16748561898805USD
2026-10-25: 122.1661652780838USD
2026-10-26: 108.11165116001892USD
2026-10-27: 167.76300599404908USD
2026-10-28: 167.76300599404908USD
2026-10-29: 167.5730495311737USD
2026-10-30: 168.65416941677856USD
2026-10-31: 189.17376482379152USD
2026-11-01: 123.06349069881439USD
2026-11-02: 103.7871893755188USD
2026-11-03: 108.80533764104462USD
2026-11-04: 140.54515005960846USD
2026-11-05: 111.35499305891419USD
2026-11-06: 167.17264396653746USD
2026-11-07: 174.6625436579132USD
2026-11-08: 122.1661652780838USD
2026-11-09: 104.26287076011658USD