Name: Queens Hotel & Spa Bournemouth
Address: Meyrick Road, Bournemouth, Bournemouth, Christchurch et Poole, GB
Price range: 64 $US–186 $US per night
Rating: 7.37

Ce qu'en disent des voyageurs

Les avis sur le Queens Hotel & Spa Bournemouth soulignent son emplacement pratique en bord de mer et mentionnent souvent des chambres spacieuses et des lits confortables, mais font également état de nuisances sonores entre les chambres, de parties datées et de problèmes d'entretien tels que la climatisation, les téléviseurs défectueux et un ascenseur peu fiable.

Les commentaires sur la propreté sont mitigés, avec des signalements de tapis tachés et de moisissures, associés à de nombreux commentaires sur des chambres bien nettoyées. Les installations suscitent des réactions variées : la piscine, le spa et la salle de sport semblent petits, usés ou parfois fermés, tandis que le parking est payant et peut poser problème. Le service est fréquemment décrit comme aimable, bien que certains clients aient rencontré des réponses lentes, un suivi insuffisant ou un service de petit-déjeuner confus. Attendez-vous à un séjour bien situé avec des standards variables en fonction de la chambre et de la période.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine, le spa et la salle de sport sont souvent décrits comme petits, datés ou parfois fermés ; des problèmes de jacuzzi et de sauna ont été signalés. Le parking est payant et peut être déroutant, et l'ascenseur a connu des pannes.

Avis de voyageur à ce sujet

4

Ian

13 déc. 2022

·

A séjourné 1 nuit

Stayed on 9th September with 2 more couples, most disappointed with our stay, first of all we all booked the same rooms but our room was so small you could just about fit a bed, no wardrobe to hang any clothes just a temporary clothes hanger which fell apart when we hung up our clothes. We booked the hotel because it had a sauna/ steam room etc, the sauna and steam were closed. We could use the pool and jacuzzi but the jacuzzi didn’t work and was absolutely filthy as was the pool. The staff were very rude, we wet in at around 1700 and were told they were closing before 1800 then they turned all the lights off in the corridor. We went for breakfast in the morning and were told their was a table for six, unfortunately this hadn’t been cleared and we stood waiting by the table while the waiting staff cleared other tables but just ignored ours, eventually we cleared it ourselves and managed to scrounge cutlery from other tables. We did mention our problems to the receptionist who wrote it down but I’m pretty sure as I left she threw the paper in her bin.

4

Sofia

26 juil. 2023

·

A séjourné 2 nuits

Pool and spa was filthy. Bed very uncomfortable Hotel in need of an upgrade overall

6

Joe

13 août 2025

·

A séjourné 2 nuits

Few positives and few negatives about our stay. We arrived at the hotel around 11am and tried to check in but obviously this was not possible as we knew the check in was 3pm but we thought we would try anyway. Onto actual checking in at 3pm, we were told our room was not ready as the housekeeping were behind, I personally think this isn’t good enough as 3pm is a late check in time as it is. Staff told us they would come get us from the bar when this is ready, but I had to ask again at 4pm if it was ready. During the 3 day stay we heard numerous of guests complain about the paying for parking, rooms not looking how they are advertised. We also admit that paying for parking shouldn’t be a thing as we are already paying a premium to stay here. However, we thought our room was up to standard and as advertised. We had breakfast both mornings and ate for tea at night one night, we think the food was great and the service was excellent from the staff. The lift had stopped working from the moment we arrived, this was also a very small lift that couldn’t fit more than 4 people in (also suitcases) and our room was the 4th floor. The walls within the rooms are paper thin, we can hear absolutely everything from other rooms. One big negative from us is that the hotel across the road, Britannia hotel, has recently closed down and become an illegal imigrant hotel. They hang around the hotel in small groups and the mess along the street was awful. We did feel safe(ish) but others may not.

6

aarron

5 juin 2025

·

A séjourné 1 nuit

I choose this hotel as it advertised sound proofed rooms, a gym and a pool/spa. Not the case for sound proofing, I had a family above me, could even hear them snooring. The Gym was terrible and the Pool wasnt very good either. I would of stayed elsewhere and gone to a proper gym if i knew. Mostly the hotel was done up well for an old building. Room was comfy and hotel staff good. Had to pay £10 for parking which seemed a bit odd though considering.

8

Clare

14 août 2024

·

A séjourné 2 nuits

Stained carpets need replacing, they're just too shabby now to overlook. 8am-8pm means the pool opens too late in the morning sadly.

4

Lisa

11 avr. 2023

·

A séjourné 4 nuits

We didn’t know they where refurbishing the swimming pool which is why we booked it for our 5 yr old

6

Lubbnah

1 sept. 2024

·

A séjourné 1 nuit

Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking

6

maurice

20 mai 2023

·

A séjourné 3 nuits

Most staff were welcoming and friendly, one young lady in the bar was disinterested in guests and the enquiries. I booked the queen's to use the pool, gym, etc. But on arrival they were not in use due to refurbishment. This was not in the info from Expedia when I booked. Also I found the decor tired dark and dingy

6

Clare

17 févr. 2023

·

A séjourné 1 nuit

The hotel itself is good, the rooms are refurbished,large and clean. The pool however is need of attention. I was there last year while th esp was receiving a makeover. Sadly this didn't extend to the pool area which is tired looking. The changing rooms are awful. They are tiny with only 2 showers and 2 cubicles. Shower curtains don't reach the ground causing leaks, no wet kit bags, or swimsuit dryer and the lockers don't work.

2

Antony

29 déc. 2025

·

A séjourné 1 nuit

No heating in the room. Had to complain to get a noisy air heater which didnt arrive until after 11pm. Lift stopped working during the evening and i was on top floor. Room was noisy from neighbouring rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante : de nombreux signalements de tapis tachés, de moisissures et de salles de bain sales contrastent avec plusieurs mentions de chambres propres.

Avis de voyageur à ce sujet

4

Lou

22 sept. 2024

·

A séjourné 1 nuit

Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.

4

William

14 déc. 2025

·

A séjourné 1 nuit

Checked in online and still had to fill out forms at the desk. Room wasn't clean, soiled carpet, hairs in the bath, bathroom light not working, bed very uncomfortable, 2 single beds stuck together, and a baby cot left in ro

4

Cameron

29 mai 2025

·

A séjourné 2 nuits

Room was not suitable for a family at all, was filthy with visible mould too. We were put on the top floor ave the lift broke 3 times on our 2 night stay. Highly don’t recommend this place at all

4

Robyn

9 nov. 2023

·

A séjourné 1 nuit

Polite and welcoming staff, but the room we were given initially was disgusting. Badly stained carpets, major damp issue and just looked run down and in need of renovation. We were offered a second room, which was marginally better but still in dire need of renovation. The bedding and towels were clean and comfortable and there was a large smart tv. Annoyingly the smart tv apps screen displayed an error and the bluetooth only connected for audio. The shower is also at a height only suited to small people. At 6'2" I had to crouch right down to wash. Our tablelamp was also non-functional. Our room was also noisy at points throughout the night. We could hear the drainage from neighbouring rooms and some rather loud boiler/pressure background hum aswell. As for the shared facilities: The pool was pleasant enough but the jacuzzi water smelt strongly of sweat. Not nice. We didn't dine or have breakfast.

10

Christopher

22 juil. 2023

·

A séjourné 3 nuits

We got an upgrade to a room with a fridge and mini bar and we didn't get that the room was dirty and dust and paint falling of the walls. Our room was not cleaned and there were towels outside rooms on the floor for days.

4

david

6 juil. 2024

·

A séjourné 3 nuits

Unfortunately not as expected, this is not a 4 star hotel and should be re reviewed. The rooms are dirty and outdated. We had issues everyday, worst was the room next to us was smoking, and the smell was seeping into our room which is a health and safety issue considering i had my 2 year old son with me. We wasnt offered an alternative, raised general manager who did nothing, in the evening i re raised and the deputy manager arranged to move us. Still havent had an acknowledgement from our email we raised to them

10

Amy

11 août 2024

·

A séjourné 1 nuit

Very clean comfortable beds good aircon system in room

4

Abbey

21 sept. 2023

·

A séjourné 1 nuit

The room was filthy. Big, substantial stains on the carpet, marks and chips out of the wall, chips out of the bath, suspicious brown stains on the bath panel next to the toilet as well as items of furniture with large stains on. The aircon machine was faulty and was buzzing and clicking all night which really disrupted our sleep. We emailed the hotel with pictures and details but 5 days later have received no reply. Absolutely not worth the £190 we paid to stay there.

6

Samantha

16 nov. 2025

·

A séjourné 1 nuit

Room needed love, stains on carpet, pencil mark on wall, chipped paint on wood work, no toilet roll .... fire alarm at 5:40, staff didn't know what to do, no seniors staff at the hotel.

6

Abbie

10 déc. 2023

·

A séjourné 1 nuit

The hotel was very nice and clean

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses avec des lits confortables, et certaines ont été rénovées ou offrent une vue sur la mer ou un balcon, mais beaucoup semblent fatiguées et le bruit se propage facilement en raison d'une mauvaise isolation phonique et de planchers grinçants.

Avis de voyageur à ce sujet

6

James

25 avr. 2025

·

A séjourné 2 nuits

The room was very nice but had wooden floors. Not a major problem until the room above with similar flooring was occupied. Very noisy. The Gym is very tired with old equipment. I do dislike arriving to a hotel which I have prepaid for to be immediately hit with a second bill for parking.

2

Boris

8 juin 2023

·

A séjourné 1 nuit

The building is structurally very noisy. You can hear the guest in the room walking, you can hear the guests in the next room watching TV, etc. Don't stay here if you look for something quiet.

6

aarron

5 juin 2025

·

A séjourné 1 nuit

I choose this hotel as it advertised sound proofed rooms, a gym and a pool/spa. Not the case for sound proofing, I had a family above me, could even hear them snooring. The Gym was terrible and the Pool wasnt very good either. I would of stayed elsewhere and gone to a proper gym if i knew. Mostly the hotel was done up well for an old building. Room was comfy and hotel staff good. Had to pay £10 for parking which seemed a bit odd though considering.

8

Connor

24 déc. 2025

·

A séjourné 1 nuit

Good space

10

Janika Lyra

18 mai 2025

·

A séjourné 2 nuits

Food is great, location is great as its few minutes away from the seaside. The room is modern, clean and neat. Everything was superb. The only down side was the rooms were not sound proof. As me and my toddler walked at the corridor coming back to our room, we can clearly hear people moaning and the bed moving--- clearly they were being intimate to the next level. We can hear as well someone having a shower as we passed by. Would I recommend? Yes if you are staying without children.

10

Lynn

30 août 2024

·

A séjourné 2 nuits

The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail. They let us extend our stay ( late check out) for £10/hr for a max of two hours. We were disappointed that the spa was booked up the entire time we were there. Staff were friendly and the air conditioning was much appreciated.

8

Lucy

8 nov. 2025

·

A séjourné 1 nuit

Lovely spacious room, super cosy bed and good breakfast

8

Amber

25 févr. 2024

·

A séjourné 2 nuits

Good value for money, very large room

8

Simon

25 juil. 2023

·

A séjourné 1 nuit

Very comfortable room with a great sea view. Staff were so helpful and friendly, the only small disappointment was the dreadful coffee at breakfast.

8

Louise

8 mars 2023

·

A séjourné 2 nuits

Lovely and comfortable , and the lobby and bar is in goood condition but the bedrooms do need tlc . Scuffs on skirting boards and walls , balcony very rusty and tatty furniture .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients ont trouvé le personnel accueillant et serviable, mais d'autres ont signalé des réponses lentes, un suivi insuffisant, de l'impolitesse à la réception et de la confusion lors d'incidents ou au petit-déjeuner.

Avis de voyageur à ce sujet

2

Alexandra

13 juil. 2025

·

A séjourné 1 nuit

The property is well located and the breakfast was great, we were very impressed with your Saturday morning gentleman histokh breakfast - he knows how to treat customers. Otter staff members in reception were rude, when guests approach Reception, they should be at least acknowledged even if you can’t get to them that instant, an acknowledgment and a smile and I will be right with you. But to ignore us? Big fail, and so basic. Likewise we asked to purchase a coffee from the proper coffee machine in the restaurant which no one had time to make! Finally, it was inconvenient to have to call down to Reception to turn the air conditioning on in our room. It ate our time for 15 minutes trying to figure out the control box, then all extentions to Reception went to voicemail, so I had to go all the way down to ask then oh yes I can turn that on for you! Why didn’t you do that when we checked in! What a waste of time. It’s a nice hotel and I’m sure it do your best but these basic things would have made our stay great.

10

Julie

17 mars 2024

·

A séjourné 1 nuit

This hotel was just perfect. Outstanding room, we were pleasantly surprised as didn’t expect it to be so perfect. Very friendly helpful staff, lovely facilities and sundries in the room. Can’t wait to come back.

10

Isabella

13 août 2024

·

A séjourné 1 nuit

Impeccable service

4

Charlotte

6 janv. 2025

·

A séjourné 1 nuit

Had booked to stay an extra night, staff couldn’t find booking and were rude and dismissive when showing all the confirmation emails. Not helpful at all

4

Elise

27 juin 2023

·

A séjourné 1 nuit

Staff very polite but hotel just not up to scratch. Tv screens in rooms gave incorrect information (breakfast menu wrong and said thag spa was out of use) Even though the hotel were aware of this misinformation which i found out on checking out, hey didnt think to tell me on arrival and therefore I did not get to use the spa (one reason I booked the hotel) Breakfast was very chaotic. No instructions on where to sit, buffet, order system. No menu. Cold coffee, hard poached egg vegan sauages dripping in fat, no avacado. The carpet in the room had obviously been hoovered but it just wants clean and the paint job was very shabby.

2

Lauren

17 juil. 2025

·

A séjourné 2 nuits

The hotel was clean and generally fine, but our stay was ruined by a serious issue and poor handling by staff and management. At 2am on the first night, the A/C unit in our room started making an awful, jackhammer-like noise that lasted all night. We couldn’t sleep at all. We reported it to the night manager, who said there was nothing he could do—the hotel was fully booked, and due to health and safety rules, he wasn’t allowed to touch the unit. He said it would be reported to maintenance in the morning. The next day, I spoke to the duty manager, who apologized and told me the night manager *could* have called an on-call maintenance person. He offered us a free dinner and some drinks, but I said that wasn’t good enough—we paid for a night’s sleep and didn’t get one. He said he didn’t have authority to offer more, but the hotel manager Maurizio would call me on Monday. If not, the duty manager (Marco) would call instead. It’s now Thursday and I’ve heard nothing. I’ve called the hotel daily—no one answers, voicemail boxes are full. To make matters worse, the night manager admitted this A/C issue had happened before. When maintenance did arrive, it took five minutes to fix—a clogged pipe that should’ve been cleaned regularly. The hotel has potential, but the lack of staff training, guest support, and basic follow-up from management made this a frustrating and disappointing experience.

10

Emma

5 juin 2024

·

A séjourné 2 nuits

I have stayed in many hotels in Bournemouth for work and this is my number 1 choice. Staff are friendly and helpful. Rooms are clean and the bed is comfy. Food is lovely.

6

Samantha

16 nov. 2025

·

A séjourné 1 nuit

Room needed love, stains on carpet, pencil mark on wall, chipped paint on wood work, no toilet roll .... fire alarm at 5:40, staff didn't know what to do, no seniors staff at the hotel.

10

Colin

17 juin 2025

·

A séjourné 3 nuits

Lovely hotel well located for town and beach etc Excellent bar and staff

8

Peta Gail

24 août 2025

·

A séjourné 3 nuits

Great and expedited service .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est constamment salué pour sa proximité de la plage, du sentier en zigzag et de la ville, ce qui permet de se rendre facilement aux attractions du bord de mer.

Avis de voyageur à ce sujet

8

Samantha

9 déc. 2025

·

A séjourné 2 nuits

Brilliant location, lovely room

10

YASUYUKI

20 mars 2023

·

A séjourné 6 nuits

ボンマス海岸へ降りるジグザク道からすぐで便利いい。受付スタッフ、レストラン、バー、それぞれのスタッフが皆さん笑顔で対応してくれて、気持ちいい。

10

James

12 sept. 2023

·

A séjourné 1 nuit

Great stay during the air festival, busy but staff at the front desk were very friendly and informative. Room was quiet. Hotel is in walking distance to the beach via the zig zag path.

6

Paul

5 août 2023

·

A séjourné 4 nuits

Staff were very friendly and helpful. Bed was comfortable. Room was average, though it was supposed to be a Superior Double. Balcony needs a lick of paint. Bathroom needs a bit of touch up. Beach is just 5 minutes walk away. Overall okay for the price.

8

Nathan

11 avr. 2025

·

A séjourné 2 nuits

Nice rooms, easy check in, great location walking distance to the sea, restaurants and bars.

10

Kevin

20 févr. 2025

·

A séjourné 21 nuits

Great position for the beach and town centre.

10

dini

23 nov. 2023

·

A séjourné 1 nuit

I loved that it was very close by to the sea! And very comfortable room.

8

Bablu

17 juil. 2025

·

A séjourné 2 nuits

Nice location from beach, very calm and quiet hotel.

10

Sally

21 sept. 2024

·

A séjourné 1 nuit

Hi This was a lovely hotel. Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated. Outside lets it down as it needs a good paint. Close to the sea and to the town. I’d stay again

6

Odeta

29 août 2023

·

A séjourné 2 nuits

Hotel is in great location - Zigzag walk down to pleasant and quite beach just across the road (barbecue allowed from 6pm!). That’s the reason we stayed at Mercure twice. Last time was great. This time not so much. We stayed in Junior Suite - big room, plenty of space. But it is not sound proof at all - can hear every person coming and going. It’s a pet friendly place (if you got a pet it is fantastic). Unfortunately, we had a neighbour with pet (dog was left alone for couple of hours late evening and got very upset). Hotels always have problems with bathrooms. Mercure bathrooms are a bit outdated or not of good quality. Our bathroom even in Junior Suite was just too small and shower stopped draining on day 2. I think this can be resolved only by property owner not the staff. I popped into restaurant where breakfast was served - very basic full English. It is not worth paying for it (if not included).

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas reçoivent des commentaires mitigés : plusieurs clients ont apprécié la variété et le goût, tandis que d'autres ont trouvé l'offre basique ou chaotique et le café mauvais ; le service et le timing de réapprovisionnement varient.

Avis de voyageur à ce sujet

6

Ian

1 juin 2024

·

A séjourné 1 nuit

Nice enough hotel. Stayed as was away for work. Booked because I had an early start and breakfast was advertised to start at 6:30. Came down early, but no hot food was out. Came out at in dribs and drabs. It all came out at 7:00. Don’t advertise breakfast from 6:30, when it’s nearer 7:00.

8

Naadiya

11 août 2023

·

A séjourné 1 nuit

Breakfast options were really good. Really enjoyed the range of food offered (eggs, toast, cereals, pancakes, pastries, hot drinks, juices, great selection of spreads, jams honey, marmalade etc.) The additional cost for breakfast was definitely worth it! The room was big and room facilities good, with a good selection of hot drinks and an expresso machine available. Added bonus of having a mini fridge to store drinks in. Only drawback to the bathroom would be that the taps weren’t mixer taps. Apart from that everything else was good, and I would stay there again.

8

Andy

1 juil. 2025

·

A séjourné 4 nuits

Great breakfast selection. Very nice room. Water and tea and coffee wasn't replenished every day of our 4 night stay.

8

Paul

12 nov. 2023

·

A séjourné 2 nuits

Room was a little tired, but the food was beautifully cooked.

4

Elise

27 juin 2023

·

A séjourné 1 nuit

Staff very polite but hotel just not up to scratch. Tv screens in rooms gave incorrect information (breakfast menu wrong and said thag spa was out of use) Even though the hotel were aware of this misinformation which i found out on checking out, hey didnt think to tell me on arrival and therefore I did not get to use the spa (one reason I booked the hotel) Breakfast was very chaotic. No instructions on where to sit, buffet, order system. No menu. Cold coffee, hard poached egg vegan sauages dripping in fat, no avacado. The carpet in the room had obviously been hoovered but it just wants clean and the paint job was very shabby.

8

Natasha

22 juin 2025

·

A séjourné 2 nuits

The hotel as beautifully decorated and for the price was stunning. The breakfast was lovely and good value for money

8

Lucy

8 nov. 2025

·

A séjourné 1 nuit

Lovely spacious room, super cosy bed and good breakfast

10

Emma

5 juin 2024

·

A séjourné 2 nuits

I have stayed in many hotels in Bournemouth for work and this is my number 1 choice. Staff are friendly and helpful. Rooms are clean and the bed is comfy. Food is lovely.

8

Christele

7 avr. 2023

·

A séjourné 3 nuits

Good hotel . Great food

8

Simon

25 juil. 2023

·

A séjourné 1 nuit

Very comfortable room with a great sea view. Staff were so helpful and friendly, the only small disappointment was the dreadful coffee at breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	76 $US
février	86 $US
mars	85 $US
avril	85 $US
mai	136 $US
juin	115 $US
juillet	176 $US
août	191 $US
septembre	145 $US
octobre	108 $US
novembre	88 $US
décembre	78 $US

di	lu	ma	me	je	ve	sa
1 $64	2 $99	3 $89	4 $99	5 $85	6 $97	7 $133
8 $67	9 $79	10 $110	11 $64	12 $89	13 $86	14 $112
15 $68	16 $76	17 $90	18 $126	19 $110	20 $99	21 $93
22 $72	23 $84	24 $98	25 $181	26 $80	27 $98	28 $133
29 $71	30 $92

Queens Hotel & Spa Bournemouth

Prix pour Queens Hotel & Spa Bournemouth

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Premium

Chambre Standard

Chambre Double Classique

Chambre Supérieure

Chambre Double

Chambre Double Classique, 1 lit double, accessible aux personnes à mobilité réduite

Chambre Exécutive, 1 très grand lit

Chambre Supérieure avec lits jumeaux

Chambre Supérieure, 1 très grand lit

Avis des voyageurs sur Queens Hotel & Spa Bournemouth

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $178	21 $186	22 $153	23	24 $125
25 $65	26 $74	27 $83	28 $83	29 $73	30 $107	31 $107