Name: Hotel Sommelier Boutique
Address: 433 Merced, Santiago, Province de Santiago, CL
Price range: 58 $US–146 $US per night
Rating: 8.68

Ce qu'en disent des voyageurs

L'hôtel Sommelier Boutique reçoit régulièrement des éloges pour son emplacement central et pratique, à proximité de la colline Santa Lucía et du quartier Lastarria, ses chambres spacieuses et son personnel sympathique et serviable, ce qui en fait une base idéale pour explorer les principaux sites et quartiers de Santiago.

Le bar-restaurant sur le toit est prisé pour sa cuisine, ses boissons et sa vue, mais il peut générer du bruit ou de la fumée pour les chambres du septième étage et est parfois fermé le dimanche. Plusieurs critiques mentionnent une climatisation faible ou bloquée et des problèmes de Wi-Fi occasionnels ; plusieurs clients ont également été surpris par des frais pour le café ou les bouteilles d'eau en chambre. La propreté est généralement bonne, mais certains clients ont signalé des sols sales ou des oublis mineurs de la part du personnel de ménage. Attendez-vous à un séjour animé dans un hôtel de charme, avec une ambiance urbaine et quelques compromis acceptables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le point fort de l'établissement est le bar-restaurant sur le toit, offrant une bonne cuisine, des boissons et une vue agréable ; il peut cependant générer du bruit et de la fumée pour les chambres situées aux étages supérieurs et est parfois fermé le dimanche. Un parking payant est disponible à proximité, mais les expériences sont mitigées concernant les modalités.

Avis de voyageur à ce sujet

6

Ramon

12 avr. 2025

·

A séjourné 1 nuit

Publica que tiene estacionamiento concertado o conveniado pero no es así. 25 USD por una noche en estacionamiento más cercano que supuestamente tiene convenio. Cepillo para limpiar inodoro sin líquido desinfectante y con restos de heces.

4

CLAUDIO

7 août 2022

·

A séjourné 2 nuits

Mala ventilacion del baño, no se realizo el servicio de aseo pieza; sólo se concreto cuando lo solicite tarde al llegar a la pieza. El ruido de la azotea donde esta el restobar, se siente. El precio esta determinado para el extranjero, donde dice impuestos incluidos no es asi, se debe pagar extra por ser local. El estacionamiento es fuera del recinto, con un costo adicional, pese a que en la pagina se menciona que se cuenta con el servicio.

10

Robert

19 févr. 2025

·

A séjourné 4 nuits

There 3 issues with the stay. First, one of the outside shutters wouldn’t close, leaving the room lit by the nearby street lamp. Second the AC would not cool the room. Lastly on Sunday evening the main floor & roof top restaurants. Wee both closed, forcing guests to go elsewhere.

10

DAVID

12 févr. 2026

·

A séjourné 2 nuits

Good hotel, good location. Very good rooftop restaurant.

6

Jo

8 mars 2025

·

A séjourné 1 nuit

My room was on the 7th floor just below an open staircase to the restaurant. There was no soundproofing and noise from the restaurant (until midnight) was very loud.

8

Nataly

20 sept. 2025

·

A séjourné 2 nuits

O hotel em sim é muito bom, bem localizado - embora a avenida em si seja bem “centrão”, fica do LADO das principais ruas de lastarria, coisa de 200m - quarto ótimo, cama e banho excelentes. Únicos pontos a desejar foram: café da manhã, é gostoso, mas é simples e não tem variedade (todo dia a mesma coisa); e a acústica. fiquei no 7o andar, embaixo do restaurante - peçam pra mudar! Da pra ouvir o som do quarto, entre 23h e 00h eles ficam arrastando mesas e cadeiras fazendo MUITO barulho no quarto, impossível dormir até que o restaurante feche. Se eu posso deixar uma sugestão para o hotel é que o restaurante NÃO arrastem os móveis ou coloquem protetor nos pés das mesas e cadeiras, isso já ajudaria.

8

Joan

25 juin 2025

·

A séjourné 1 nuit

This hotel was very nice. Front desk staff all spoke English and were very accommodating to our needs. Room was clean and spacious. Breakfast was very basic and when eggs got cold they didn’t replace them. Parking was just down the street for $10 per day. Located in a central area of Santiago. I would stay at this place again.

8

Julie

16 avr. 2024

·

A séjourné 1 nuit

Friendly staff, nice room. Comfortable bed and great shower. However, being on the 7th floor it was noisy with the bar above. Also, smoke from the bar infiltrated my room which was most unpleasant. That was worse than the noise. The noise I tolerated, but the smoke was disgusting! I am not used to all this smoking, as it not allowed to smoke where food is being served in my country. I would open my window to try to air the room. Saturday night was the worst when the smoke smell was strongest. This hotel claims to be a non smoking hotel, but that was not my experience. The restaurant across the road does nice food; better than upstairs with the many smokers, smoking in a supposedly 'non-smoking hotel'. But it's likely a good money spinner for the hotel, as it was well patronised, so I don't imagine this will change. Just hope you don't get the seventh floor underneath.

10

SVETLANA

12 janv. 2023

·

A séjourné 1 nuit

The location of the hotel is just 2 steps from the beautiful Santa Lucia Hill and within walking distance to the all major attractions of the central Santiago. Hotel itself is very stylish with beautifully designed rooms and stairs. It has also a rooftop terrace with a bar/restaurant with great views of the city.

10

Kelly

6 déc. 2025

·

A séjourné 2 nuits

The suite was very large. They gave us an extra hour. So we didn't have to check out till 1. The rooftop bar was very nice.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients décrivent des chambres propres et des espaces bien entretenus, mais plusieurs signalent des sols sales ou des oublis de la part du personnel de ménage, et l'un d'eux a mentionné des piqûres de punaises de lit.

Avis de voyageur à ce sujet

10

Truc

5 janv. 2024

·

A séjourné 3 nuits

We are pleased with the services from the staff at hotel Sommelier Boutique. The hotel is close to many sightseeing. The room is clean, spacious and quiet.

8

Kogilavani

19 mai 2024

·

A séjourné 3 nuits

The hotel was located not too far from the main strip. Its a boutique hotel with 24 rooms only. The rooms had 2 beds ,big and well maintained. The sink was blocked and staff sorted it out promptly. The reception staff were friendly , cant say that about the lady in the dinning room , as she was not friendly and unhelpful. The guest did not feel comfortable with her as her demeanour was not good. Was disappointed with the hotel admin staff, as I was the Hotel.com silver member and the one who booked the hotel, but upgrade to a suite was given to both my guests. They did not have another room to upgrade me .I stayed in room 53 and by the end of 3 days I had bed bug bites all over my body. I have reported this to the reception and hope it will get sorted.It was a good elegant hotel.

8

Doug

11 mars 2024

·

A séjourné 4 nuits

The property overall was in good condition and the rooms were very generous in size. Only complaint was the floors in the rooms were very dirty (unwashed) and the area is pretty sketchy/unsafe at night for walking.

10

Erika

17 mars 2024

·

A séjourné 3 nuits

A clean boutique hotel with clean room and rooftop terrace. It has a 24 hour front desk and everyone at the front desk was very friendly and attentive and helped us with tours and transportation. Good breakfast.

10

Susan M

13 juil. 2025

·

A séjourné 2 nuits

Beautiful hotel in good location. Good wifi, great breakfast, fantastic staff. Very comfortable, large and clean room. Also quiet. Would definitely stay here again

10

henry

18 nov. 2025

·

A séjourné 2 nuits

Clean and charming places stay breakfast is excellent

10

Atle

3 janv. 2026

·

A séjourné 1 nuit

Friendly staff, simple and good breakfast, nice clean rooms and good location :)

8

Sanjeev

9 nov. 2025

·

A séjourné 2 nuits

Clean room and location

6

Simon

6 oct. 2024

·

A séjourné 1 nuit

Floor was dirty. I needed to wash my feet again 15 mins after a shower and wear my flip flops in the room.

6

Chelsia

27 sept. 2025

·

A séjourné 2 nuits

No bottled water provided in the room and the floor was dirty with hair

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement grandes et confortables, avec des doubles vitrages qui atténuent le bruit de la rue, mais des plaintes récurrentes font état d'une climatisation faible ou bloquée et de nuisances sonores provenant du toit affectant les chambres du septième étage ; le Wi-Fi peut être peu fiable.

Avis de voyageur à ce sujet

10

Alfred

22 avr. 2024

·

A séjourné 1 nuit

It is not a big hotel about 3 rooms in a floor but the room size is good. I can layout 2 check-bag luggage and 2 hand carry easily without issue. They have a roof top bar you can overlook part of city view while you have a cold drink. The front desk staff are very helpful and their English is good. However they have only one elevator which is small. Like me, we have two people and 4 pcs of luggage, that was it can take.

10

Robert

19 févr. 2025

·

A séjourné 4 nuits

There 3 issues with the stay. First, one of the outside shutters wouldn’t close, leaving the room lit by the nearby street lamp. Second the AC would not cool the room. Lastly on Sunday evening the main floor & roof top restaurants. Wee both closed, forcing guests to go elsewhere.

8

Elaine

11 févr. 2024

·

A séjourné 1 nuit

The hotel is well-located close to sights of interest in Santiago. The staff were very helpful and able to answer my questions after just arriving in Chile. Everything was clean and comfortable as expected. Only negative is that the internet service is poor.

6

Jo

8 mars 2025

·

A séjourné 1 nuit

My room was on the 7th floor just below an open staircase to the restaurant. There was no soundproofing and noise from the restaurant (until midnight) was very loud.

10

Carolyn

31 août 2025

·

A séjourné 2 nuits

Being central to everything & yet the rooms were quiet (double glazing). The staff were friendly & Miguel the taxi driver they arranged for us was fantastic. We laughed so much. The room was clean & plenty big enough even with the huge bed. Breakfast was filling & I liked there were roast veggies available after so much meat & bread in Chilean meals.

8

Carolyn

9 sept. 2025

·

A séjourné 2 nuits

Location was great. We could walk to so many places. Supermarket close by for snacks. Windows are double glazed so street sound was minimal. Plenty of good food for the breakfast. Tap water was the cleanest city water I have ever tasted.

8

Ian

17 déc. 2025

·

A séjourné 3 nuits

Large comfortable room

6

Chris

5 mars 2024

·

A séjourné 1 nuit

We were right below the roof top and it was noisy. Chairs sliding or squeeking until midnight? Wifi kept dropping off. It was okay.

6

Bonnie

18 févr. 2024

·

A séjourné 2 nuits

We stayed two nights at this hotel and the location is great, close to parks,walking streets, restaurants and coffee shops. Pros Location, Wifi , hot water with good pressure and breakfast was sufficient Cons Bed was a little too soft, air con was only set to a temperature that we could not change to lower. The room was way too hot and stuffy. We advised the front desk a few times and asked for a fan but nothing was done.

8

Thomas

24 févr. 2025

·

A séjourné 3 nuits

A small boutique hotel with an excellent location. You are only two blocks from Plaza de Armas with the cathedral and national history museum. The other direction you are across the street from the Castillo Hidalgo Park and just a few blocks from a street of artists and many restaurants. The free continental breakfast each day was well prepared. The room was well appointed. Marble stairs wth nice stained glass panels on each landing depicted the wine theme for each floor. The only complaint, and it is a BIG one, was the theoretical air conditioning that blew tepid air at best with temperatures close to 90 degrees each day.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué pour sa convivialité, son attention et sa serviabilité, notamment en ce qui concerne l'aide aux visites, l'arrivée anticipée et le transport. Cependant, certains clients ont rencontré de l'impolitesse, des réponses désinvoltes ou des frais imprévus.

Avis de voyageur à ce sujet

10

Carl

22 déc. 2025

·

A séjourné 1 nuit

Great reception staff.

6

Luciano

2 sept. 2025

·

A séjourné 2 nuits

Pelo preço, oferece um quarto confortável e um café da manhã gostoso. O chuveiro é bom e a limpeza do quarto foi boa. Porem o atendimento ao hospede foi péssimo. Um dos quartos estava com a descarga estragada e apesar de repetidos pedidos, não foi consertada durante toda a estadia. Isso foi muito desagradável, pois é algo essencial. Um dos funcionarios da recepçao foi grosseiro e desagradavel na saída. Por esses motivos, ao retornar para Santiago, ficaremos em outro hotel.

4

Nga

24 janv. 2025

·

A séjourné 1 nuit

The guy at reception was rude. The room is hot and the service was unpleasant. We will never stay here again. We were supposed to get a bottle of wine but that was never offered until we check-out.

10

Jorge

26 avr. 2025

·

A séjourné 2 nuits

El servicio de todo el personal es excelente, todos son muy amables. La ubicación del hotel es muy buena, hay restaurantes, tiendas, supermercados y estación del metro muy cerca. El desayuno tiene muchas opciones y es muy sabroso. Las instalaciones del cuarto son muy buenas, a excepción de la cama y su base, la cual no era estable.

10

Carolyn

2 avr. 2023

·

A séjourné 4 nuits

My wife and I tested positive for Covid while on a cruise that ended at San Antonio terminal. As a result, we were required to isolate for 5 days. We had a prior reservation at Hotel Sommelier Boutique in Santiago and contacted the hotel to see if they would accommodate us under these conditions. Not only did it agree to do so but served us breakfast in our room, brought us ice whenever we requested it and did everything to make our stay pleasant. The manager even offered to have the staff run errands for us if necessary. It is really impossible to imagine a more understanding, helpful and courteous approach to our difficult situation. We recommend the Hotel Sommelier Boutique most highly!

10

Debajit

17 mars 2023

·

A séjourné 1 nuit

Great location, great stuffs! We arrived way early in the morning after a red eye flight. They let us check in at 11 am even though official check in was at 3 pm. Breakfast was amazing, great quality and varieties. The roof top restaurant and bar was just the cherry on top. Staffs especially Matias was very friendly and helpful!

6

Nathan

5 janv. 2023

·

A séjourné 19 361 nuits

Food and service excellent, downstairs and in fun rooftop bar. Building old and expensively built in its day but the toilet didn't flush well. View can be great or awful. Biggest complaint is mystery fees and charges. Concierges seem to be in the habit of scamming and skimming here and there. Rates for services seem to vary according to how much they think they can take you for. Not a lot of money but not a good feeling. They should be taking care of clients, not fleecing them.

10

Greg

28 oct. 2025

·

A séjourné 4 nuits

the staff were so helpful, we had a tour cancelled by another provider, and the staff helped find us another option so then we didn't waist a day.

4

Kwan sun

23 févr. 2025

·

A séjourné 2 nuits

Front deck Carlos was bad and lied.

10

Rob

13 janv. 2025

·

A séjourné 2 nuits

We liked the staff. They were very helpful. We arrived early because of our flight, they offered us coffee and to store our luggage till check in time. After a bit we were offered a room that was ready instead of the room we reserved, we took it and were very happy with it. Thank you for taking care of us. We had just flown through the night and were exhausted.

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Emplacement

Loué à l'unanimité pour son emplacement central et pratique, à proximité de la colline Santa Lucía, de Lastarria, des musées et du métro. Plusieurs critiques avertissent que le centre-ville peut sembler peu sûr après la tombée de la nuit.

Avis de voyageur à ce sujet

10

Karen

10 janv. 2024

·

A séjourné 3 nuits

Super friendly staff and very clean modern hotel. I especially loved the centralized location which made my stay very walkable. I would definitely return to this hotel.

10

Mui

27 janv. 2023

·

A séjourné 1 nuit

Reception staff are very helpful and friendly. IHola Santiago (Walmart) just across the street so we can get fruits and water. San Cristobal is 15 walk, Santa Lucia park is 5 mins away. Tons of restaurants and town square are nearby. Excellent location and wonderful staff!

10

David

6 mars 2025

·

A séjourné 3 nuits

We enjoyed staying at this hotel and stayed here twice. We especially enjoyed the rooftop bar where we were introduced to Peruvian pisco sours by the excellent waiter Daniel. The downtown Santiago area is becoming quite rundown so we are now tending to stay in the Providencia area. But this hotel is in a good location for walking to downtown tourist sites and there are several good restaurants nearby

10

Mauricio

28 juil. 2025

·

A séjourné 8 nuits

Hotel Sommelier Boutique was wonderful! The property is beautiful and well maintained, and the rooms are spacious. Costumer service was great with staff being very accommodating and friendly. The hotel is in a great location, close to many important Santiago landmarks and sites, along with a slew of restaurants and cafes. It is also a 5 minute walk from the artsy Lastarria neighborhood. Lastly, the complimentary breakfast was outstanding, and so was the rooftop restaurant. I highly recommend this hotel!

6

Jean

25 janv. 2024

·

A séjourné 1 nuit

it was just OK, we were in a room by the elevator and it was noisy. The AC was "locked" so you the room only cooled off a little...we were not hot but we were warm especially since the comforter on the bed was heavy...so you weere hot with it on but a little cool with it off. Twice on the street in front of the hotel we were warned by strangers to be careful of pickpockets. then our driver to the airport told us the neighborhood had really gone down and was not safe anymore.

6

Felicia

1 nov. 2025

·

A séjourné 2 nuits

Location was good, walking distance to main attractions. It is on the edge of lastarria district. Neighbourhood is safe but you may want to be cautious of which direction you're walking when exploring after sunset. Room size was good, we had plenty of space for 2. Cleanliness was ok - the place was a bit dated so some areas did look a bit rough. Interesting that the coffee in the room is not included and was a minibar charge, but I guess I missed the sign. Breakfast had the essentials. Front desk was helpful for the most part. They helped with luggage storage. Also got some help when we had trouble with our wine tour booking.

8

Doug

11 mars 2024

·

A séjourné 4 nuits

The property overall was in good condition and the rooms were very generous in size. Only complaint was the floors in the rooms were very dirty (unwashed) and the area is pretty sketchy/unsafe at night for walking.

8

Cynthia

28 févr. 2026

·

A séjourné 2 nuits

Big room, good breakfast, next to Santa Lucia Hill.

10

SVETLANA

12 janv. 2023

·

A séjourné 1 nuit

The location of the hotel is just 2 steps from the beautiful Santa Lucia Hill and within walking distance to the all major attractions of the central Santiago. Hotel itself is very stylish with beautifully designed rooms and stairs. It has also a rooftop terrace with a bar/restaurant with great views of the city.

10

Harry

29 nov. 2024

·

A séjourné 3 nuits

Great location, close to several sites, bus stops, and shops, including local supermarket, bakery, & others. Good breakfast. Nice terrace restaurant on roof. Staff was friendly & helpful.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent apprécié, bien que plusieurs critiques le qualifient de simple, répétitif ou mal réapprovisionné, et le café préparé par un barista n'est pas inclus. Le restaurant et le bar sur le toit sont populaires pour leur bonne cuisine, leurs boissons et leur vue, mais le service est variable et il est parfois fermé le dimanche ; plusieurs clients ont été surpris par des frais pour le café ou l'eau en chambre.

Avis de voyageur à ce sujet

8

Jorge Wong Chan,

17 août 2023

·

A séjourné 2 nuits

Brekfast was free but same old stuff everyday

10

Robert

19 févr. 2025

·

A séjourné 4 nuits

There 3 issues with the stay. First, one of the outside shutters wouldn’t close, leaving the room lit by the nearby street lamp. Second the AC would not cool the room. Lastly on Sunday evening the main floor & roof top restaurants. Wee both closed, forcing guests to go elsewhere.

10

DAVID

12 févr. 2026

·

A séjourné 2 nuits

Good hotel, good location. Very good rooftop restaurant.

8

Maria

30 avr. 2024

·

A séjourné 3 nuits

Nice location with a few areas to explore around the hotel on foot. The roof top restaurant is also a nice feature if you don’t feel like going out for dinner. Breakfast wasn’t great, not much selection and no de-caf coffee.

10

Fabiano

24 nov. 2025

·

A séjourné 2 nuits

Café da manhã SENSACIONAL! Excelente variedade e qualidade. Quarto confortável e grande, só faltou a ducha higiênica.

10

Solvei Emily Brekke

27 déc. 2025

·

A séjourné 3 nuits

Great hotel. Loved the location, it's very central. The staff was super friendly. Room was very nice and bed was comfy. Breakfast was decent. Only negative is you have to pay for the little coffee thing in your room. I've never encountered this before, seems off with a hotel this nice as well. Other than that, I would definitely stay there again.

8

Joan

25 juin 2025

·

A séjourné 1 nuit

This hotel was very nice. Front desk staff all spoke English and were very accommodating to our needs. Room was clean and spacious. Breakfast was very basic and when eggs got cold they didn’t replace them. Parking was just down the street for $10 per day. Located in a central area of Santiago. I would stay at this place again.

10

John

4 mars 2024

·

A séjourné 3 nuits

Very poor internet WiFi reception in room. Charges for in-room coffee were surprising….also water. Most hotels provide coffee and water as a courtesy. Otherwise an excellent stay, including the light breakfasts.

10

Mikos

5 févr. 2026

·

A séjourné 3 nuits

Nice staff. Great breakfast

10

Kelly

6 déc. 2025

·

A séjourné 2 nuits

The suite was very large. They gave us an extra hour. So we didn't have to check out till 1. The rooftop bar was very nice.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	90 $US
février	91 $US
mars	101 $US
avril	82 $US
mai	76 $US
juin	97 $US
juillet	115 $US
août	122 $US
septembre	89 $US
octobre	103 $US
novembre	99 $US
décembre	98 $US

di	lu	ma	me	je	ve	sa
1 $69	2 $71	3 $93	4 $66	5	6	7
8 $89	9	10 $83	11	12 $93	13 $79	14 $82
15 $81	16 $72	17 $83	18 $73	19 $100	20 $80	21 $146
22 $81	23 $71	24 $90	25 $91	26 $78	27 $94	28 $88
29 $83	30 $69

Hotel Sommelier Boutique

Prix pour Hotel Sommelier Boutique

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Deluxe, 1 chambre, vue ville

Chambre Exécutive Double ou avec lits jumeaux

Suite Premium, 1 chambre, vue ville

Chambre Simple Deluxe, 1 chambre

Avis des voyageurs sur Hotel Sommelier Boutique

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $73	19 $66	20 $66	21 $69	22 $69	23 $66	24 $66
25 $58	26 $102	27 $91	28 $83	29	30 $79	31 $79