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Banyan Tree Puebla

181 US$

/nat

Gennemsnit for september

Banyan Tree Puebla - Image 1

Banyan Tree Puebla - Værelse

Banyan Tree Puebla - Værelse

Banyan Tree Puebla - Udsigt fra værelset

Banyan Tree Puebla - Badeværelse

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181 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Banyan Tree Puebla ligger prisen pr. nat i gennemsnit på 173 US$ i den billigste måned (januar) og 238 US$ i den dyreste måned (november), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Banyan Tree Puebla pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	173 US$
februar	177 US$
marts	184 US$
april	181 US$
maj	177 US$
juni	176 US$
juli	194 US$
august	195 US$
september	181 US$
oktober	199 US$
november	238 US$
december	178 US$

Dyrest: november (ca. 238 US$)

Billigst: januar (ca. 173 US$)

Om dette overnatningssted

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på d...

Faciliteter

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr).

Forretningsfaciliteter

Gæsterne har blandt andet adgang til gratis aviser i lobbyen, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Puebla? På dette hotel er der et område på 460 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt).

Spisning

Få en bid mad på Pasquinel Bistrot, som er en af 3 restauranter på dette hotel. Du kan også blive på værelset og nyde godt af roomservice (i et begrænset antal timer) eller hente en snack på stedets kaffebar/café. Slap af med en forfriskende drink ved en af stedets 2 barer/lounger. Lokale retter tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 12.00.

Værelser

Føl dig hjemme i et af de 78 aircondition-afkølede værelser, der indeholder minibar og espressomaskine. Din seng er udstyret med topmadras og premium-sengetøj. Der er gratis Wi-Fi og internetforbindelse via kabel, og du kan også underholde dig med et 55-tommers smart-tv med kabelkanaler. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og designertoiletartikler.

Lokation

Med et ophold ved Banyan Tree Puebla har du en base i hjertet af Puebla, kun 15 minutters gang fra Zócalo de Puebla og San Franciscos Fem Sårs Klosterkirke. Dette hotel med familievenlig profil ligger 18,4 km fra Africam Safari og 14,4 km fra Den Store Cholula-pyramide.

I nærheden

San Franciscos Fem Sårs Klosterkirke(0.1 mil)
Puebla Hovedteater(0.2 mil)
Artist Quarter(0.3 mil)
Puebla Kongrescenter(0.3 mil)
El Parian Marked(0.3 mil)
Alfenique-huset(0.4 mil)
Slikgaden(0.4 mil)
Bubas Bridge(0.4 mil)
Museum for Den Mexicanske Revolution(0.5 mil)
Santa Monica Kloster og Museum for Religiøs Kunst(0.5 mil)
Slikgaden(0.5 mil)
Skytsengel(0.5 mil)
Ovando Bro(0.5 mil)
Universitetshistorisk Museum(0.6 mil)
Iglesia de la Compañía(0.6 mil)
Den foretrukne lufthavn for Banyan Tree Puebla er Puebla, Puebla (PBC-Hermanos Serdan International)(21.7 mil)

Lokation

10 Norte #1402, Col. Barrio del Alto, Barrio Del Alto, Puebla, Puebla, Mexico

San Franciscos Fem Sårs Klosterkirke (0.1 mil)

Puebla Hovedteater (0.2 mil)

Artist Quarter (0.3 mil)

Puebla Kongrescenter (0.3 mil)

El Parian Marked (0.3 mil)

Alfenique-huset (0.4 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

12

Bliss Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1001 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

9

Urban Junior Suite King

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

538 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

11

Urban Room King

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

495 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

12

Bliss Junior Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

678 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

11

Urban Junior Suite Double

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

538 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

10

Urban Room Double

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

495 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

16

Harmony Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

2260 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

9

Urban Bliss

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

495 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

8

Serenity Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1249 ft²

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser

8.9

Fantastisk

Baseret på 756 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På tværs af anmeldelser af Banyan Tree Puebla roser rejsende ofte den smukke historiske ejendom, komfortable og rummelige værelser, centrale beliggenhed og udsigten fra tagterrassen, men påpeger gentagne problemer med inkonsekvent service og mad, støj fra værelserne samt lejlighedsvise vedligeholdelses- eller klimakontrolproblemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På tværs af anmeldelser af Banyan Tree Puebla roser rejsende ofte den smukke historiske ejendom, komfortable og rummelige værelser, centrale beliggenhed og udsigten fra tagterrassen, men påpeger gentagne problemer med inkonsekvent service og mad, støj fra værelserne samt lejlighedsvise vedligeholdelses- eller klimakontrolproblemer.

</n>Mange fremhæver også venligt og opmærksomt personale og generelt rene og velholdte områder. Nogle oplevede betalt parkering uden for ejendommen og lejlighedsvise problemer med indtjekning, fakturering eller tildeling af værelse. Forvent et poleret ophold med mindeværdige rum og udsigter, men ikke fejlfri konsistens.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Tagpool og bar med udsigt over byen og vulkanen får konsekvent ros, og den historiske ejendom og terrasserne er et højdepunkt. Flere gæster bemærker, at parkering er uden for ejendommen mod et ekstra gebyr.

Relaterede gæsteanmeldelser

10

Gale

20. jul. 2024

·

Overnattede 4 nætter

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!

8

RICARDO

5. nov. 2023

·

Overnattede 1 nat

ME GUSTO LA CAMA Y LAS ALMOHADAS MUY COMODAS. NO TIENEN ESTACIONAMIENTO.

ME GUSTO LA CAMA Y LAS ALMOHADAS MUY COMODAS. NO TIENEN ESTACIONAMIENTO.

10

Rafael

23. dec. 2022

·

Overnattede 1 nat

Me gusto la alberca en el techo y la temperatura del agua.

Me gusto la alberca en el techo y la temperatura del agua.

10

GISELL

5. jan. 2025

·

Overnattede 1 nat

Todo excelente, lo unico que no me agradó es que el estacionamiento es en el calle.

Todo excelente, lo unico que no me agradó es que el estacionamiento es en el calle.

10

David H

14. jul. 2025

·

Overnattede 5 nætter

This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.

This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.

10

Arun

22. dec. 2024

·

Overnattede 4 nætter

Great location, amazing views from rooftop dining/pool area, good dining optione

Great location, amazing views from rooftop dining/pool area, good dining optione

2

MARCELA

26. maj 2024

·

Overnattede 1 nat

El hotel es pequeño, si hay boda es un desastre, nos entregaron 1.5hrs tarde la habitación, el precio de los alimentos es excesivo y una locura no corresponde al sabor y calidad por supuesto, no tiene estacionamiento en la propiedad, tienen que mover tu auto unas cuadras al estacionamiento, el ambiente y montaje de la terraza no es apto como para invitarte a quedarte. El personal es amable pero tiene pocas herramientas para actuar. Las instalaciones están muy bonitas el problema es la operación y devolverle al cliente la experiencia por la que pago

El hotel es pequeño, si hay boda es un desastre, nos entregaron 1.5hrs tarde la habitación, el precio de los alimentos es excesivo y una locura no corresponde al sabor y calidad por supuesto, no tiene estacionamiento en la propiedad, tienen que mover tu auto unas cuadras al estacionamiento, el ambiente y montaje de la terraza no es apto como para invitarte a quedarte. El personal es amable pero tiene pocas herramientas para actuar. Las instalaciones están muy bonitas el problema es la operación y devolverle al cliente la experiencia por la que pago

10

Christophe

12. jul. 2023

·

Overnattede 3 nætter

Really nice hotel and nice pool on the roof top. Need to improve the breakfast service.

Really nice hotel and nice pool on the roof top. Need to improve the breakfast service.

10

Madeline

20. apr. 2023

·

Overnattede 3 nætter

The Banyan Tree Puebla is an excellent hotel within 5 min walking distance from downtown Puebla in a safe neighborhood. The property is quiet and relaxing. The staff are helpful and Charlie the concierge went above and beyond to help arrange last minute transportation and appointments for us. We also loved the view from the rooftop restaurant!

The Banyan Tree Puebla is an excellent hotel within 5 min walking distance from downtown Puebla in a safe neighborhood. The property is quiet and relaxing. The staff are helpful and Charlie the concierge went above and beyond to help arrange last minute transportation and appointments for us. We also loved the view from the rooftop restaurant!

10

LAURA SILVIA IÑIGO

4. aug. 2023

·

Overnattede 2 nætter

Todo estuvo excelente. No me gustó que cobren la noche de estacionamiento $220.00 debería de estar incluido.

Todo estuvo excelente. No me gustó que cobren la noche de estacionamiento $220.00 debería de estar incluido.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser nævner meget rene værelser og offentlige områder. Men gentagne kommentarer omtaler lugt fra badeværelser, slidte håndklæder og lejlighedsvise mangler i renligheden, såsom brusehoveder, afløb eller skadedyr.

Relaterede gæsteanmeldelser

8

Josefina

6. feb. 2023

·

Overnattede 1 nat

Las toallas de la habitación eran muy duras , ya no eran blancas y muy viejas

Las toallas de la habitación eran muy duras , ya no eran blancas y muy viejas

10

ANA CECILIA

26. jul. 2023

·

Overnattede 1 nat

La limpieza puede mejorar . Especialmente en el baño

La limpieza puede mejorar . Especialmente en el baño

6

Gibran

1. apr. 2024

·

Overnattede 2 nætter

En el pasillo de los baños en el restaurante habia cucarachas muertas El baño olia feo en la habitacion El domingo no pudimos desayunar en el hotel por que habia un evento y nos retraso los planes que teniamos

En el pasillo de los baños en el restaurante habia cucarachas muertas El baño olia feo en la habitacion El domingo no pudimos desayunar en el hotel por que habia un evento y nos retraso los planes que teniamos

10

Yaidi Daniela

30. okt. 2025

·

Overnattede 1 nat

Todo muy limpio y con una excelente atención por parte del personal, lamentablemente no pude tomar el desayuno ya que tenía que salir muy temprano :( pero se me ofreció amablemente. Un gran lugar para descansar

Todo muy limpio y con una excelente atención por parte del personal, lamentablemente no pude tomar el desayuno ya que tenía que salir muy temprano :( pero se me ofreció amablemente. Un gran lugar para descansar

6

Ian

4. jan. 2023

·

Overnattede 19.358 nætter

El baño tenia un olor muy fuerte a drenaje el cuál no se pudo corregir.

El baño tenia un olor muy fuerte a drenaje el cuál no se pudo corregir.

8

Brenda

25. nov. 2025

·

Overnattede 2 nætter

Me encantó el hotel, tiene historia, su jardín todo …sus cuartos están muy bonitos el servicio bueno la comida todo , el único detalle es las toallas se ven bastante usadas o percudidas deberían cambiarlas es o lo que yo les sugiero

Me encantó el hotel, tiene historia, su jardín todo …sus cuartos están muy bonitos el servicio bueno la comida todo , el único detalle es las toallas se ven bastante usadas o percudidas deberían cambiarlas es o lo que yo les sugiero

10

marisol

24. nov. 2025

·

Overnattede 1 nat

Limpieza , y atención

Limpieza , y atención

10

Rafael

27. feb. 2024

·

Overnattede 3 nætter

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city

10

Alex

30. okt. 2025

·

Overnattede 2 nætter

Staff was fantastic, room was spotless and extremely comfortable

Staff was fantastic, room was spotless and extremely comfortable

10

German

20. nov. 2025

·

Overnattede 3 nætter

Room was beautiful and always clean. Great staff!

Room was beautiful and always clean. Great staff!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er rummelige, stilfulde og komfortable med kvalitets sengetøj og nogle gode udsigter. Gentagne ulemper omfatter støj fra gaden eller tagterrassen samt svag aircondition eller manglende varmt vand, plus lejlighedsvise vedligeholdelsesfejl og nogle rapporter om upålidelig Wi-Fi til arbejde.

Relaterede gæsteanmeldelser

8

Antonio

2. apr. 2024

·

Overnattede 1 nat

mucho ruido en las recamaras por ventanas que dan a calle, muy ruidosa y difícil descansar así.

mucho ruido en las recamaras por ventanas que dan a calle, muy ruidosa y difícil descansar así.

6

ABEL

31. maj 2024

·

Overnattede 1 nat

El hotel está bonito, la habitación estaba de muy buen tamaño y muy bonita, con buena decoración, su baño espacioso y elegante, la terraza del hotel con buenas vistas a las iglesias de Puebla, ubicación cercana al centro histórico. El único pero relevante problema que tuvo mi estancia es que el aire acondicionado no funcionaba y fuimos en un día caluroso por lo que en la noche no pudimos descansar por el bochorno, lo reportamos y fueron muy atentos e intentaron resolverlo brindándome un cooler, lo cual no resolvió por completo pero si ayudó, eso se aprecia que hayan intentado resolverlo y también me dieron de cortesía el desayuno tratando de compensar los inconvenientes, conclusión en un hotel de esta categoría de lujo deben ser cuidadosos que funcione su instalación de aire acondicionado porque te puede generar malestar y no poder descansar si la noche es calurosa, sin embargo dándoles el beneficio de la duda de que fué algo aislado su problema con la instalación del aire acondicionado si consideraría regresar en otra ocasión

El hotel está bonito, la habitación estaba de muy buen tamaño y muy bonita, con buena decoración, su baño espacioso y elegante, la terraza del hotel con buenas vistas a las iglesias de Puebla, ubicación cercana al centro histórico. El único pero relevante problema que tuvo mi estancia es que el aire acondicionado no funcionaba y fuimos en un día caluroso por lo que en la noche no pudimos descansar por el bochorno, lo reportamos y fueron muy atentos e intentaron resolverlo brindándome un cooler, lo cual no resolvió por completo pero si ayudó, eso se aprecia que hayan intentado resolverlo y también me dieron de cortesía el desayuno tratando de compensar los inconvenientes, conclusión en un hotel de esta categoría de lujo deben ser cuidadosos que funcione su instalación de aire acondicionado porque te puede generar malestar y no poder descansar si la noche es calurosa, sin embargo dándoles el beneficio de la duda de que fué algo aislado su problema con la instalación del aire acondicionado si consideraría regresar en otra ocasión

8

Melanie

10. mar. 2025

·

Overnattede 3 nætter

The property is beautiful and our room was very nicely appointed. The rooftop was the perfect place for sunset! With a view of the volcano. The location is further from the historic center than I would suggest to stay. We love to walk but there is so much to walk and see that adding the extra to get back to the hotel was a bit much. All the shopping and restaurants are around the historic square so we found we would Uber from the hotel to the square then start walking from there. The disappointment with our room was it was hot. The AC would not adequately cool the room. We asked for a fan but it was still stuffy. It’s almost as if they controlled the temps ever though we had a control panel in our room. Also we were on the 4th floor and every night around 10 the sounds of dragging chairs above us was very loud. So loud that it woke us up. I thin it must have been coming from the rooftop when they close for the evening. Staff needs to be attentive to not dragging chairs and realize it is very loud to the floor below them. The hotel is very nice however I would not suggest it because of the location and the cost when dealing with a hot room and the noise from above.

The property is beautiful and our room was very nicely appointed. The rooftop was the perfect place for sunset! With a view of the volcano. The location is further from the historic center than I would suggest to stay. We love to walk but there is so much to walk and see that adding the extra to get back to the hotel was a bit much. All the shopping and restaurants are around the historic square so we found we would Uber from the hotel to the square then start walking from there. The disappointment with our room was it was hot. The AC would not adequately cool the room. We asked for a fan but it was still stuffy. It’s almost as if they controlled the temps ever though we had a control panel in our room. Also we were on the 4th floor and every night around 10 the sounds of dragging chairs above us was very loud. So loud that it woke us up. I thin it must have been coming from the rooftop when they close for the evening. Staff needs to be attentive to not dragging chairs and realize it is very loud to the floor below them. The hotel is very nice however I would not suggest it because of the location and the cost when dealing with a hot room and the noise from above.

8

Alejandro

20. jan. 2026

·

Overnattede 2 nætter

La habitacion amplia y muy comoda, simpre nos gusta regresar a este hotel cada que visitamos Puebla. Lo recomiendo amoliamente.

La habitacion amplia y muy comoda, simpre nos gusta regresar a este hotel cada que visitamos Puebla. Lo recomiendo amoliamente.

4

Elena

18. dec. 2022

·

Overnattede 1 nat

We had to leave the hotel because they had not had hot water in almost 24hrs and didnt know when it'd be repaired.

We had to leave the hotel because they had not had hot water in almost 24hrs and didnt know when it'd be repaired.

10

Philippe

3. aug. 2024

·

Overnattede 3 nætter

Amazing hotel with amazing service! The hotel is beautiful. The rooms are amazing as well as the bathroom that have this beautiful tub. All the hotel colleagues are incredible and make you feel so special. They are very attentive to your every needs. There is an amazing bar behind the front desk that is only opened on Thursday, Friday and Saturday. A must to visit when it is opened. I highly recommend this hotel. Make sure to not get a room that faces the busy street on the side of the hotel. Even though the sound isolation is good, it can get a bit noisy. Overall, an amazing hotel.

Amazing hotel with amazing service! The hotel is beautiful. The rooms are amazing as well as the bathroom that have this beautiful tub. All the hotel colleagues are incredible and make you feel so special. They are very attentive to your every needs. There is an amazing bar behind the front desk that is only opened on Thursday, Friday and Saturday. A must to visit when it is opened. I highly recommend this hotel. Make sure to not get a room that faces the busy street on the side of the hotel. Even though the sound isolation is good, it can get a bit noisy. Overall, an amazing hotel.

10

Rosa María

12. maj 2025

·

Overnattede 3 nætter

Es un hotel muy bonito y elegante. Con excelente ropa de cama y habitación confortable.

Es un hotel muy bonito y elegante. Con excelente ropa de cama y habitación confortable.

8

Miguel

3. jan. 2026

·

Overnattede 2 nætter

WiFi connection needs to improve and they do not have a work center or a place in the room for you to work. The staff was very friendly and they offered me a table at the restaurant but it did not have a place to plug in and the WiFi was terrible.

WiFi connection needs to improve and they do not have a work center or a place in the room for you to work. The staff was very friendly and they offered me a table at the restaurant but it did not have a place to plug in and the WiFi was terrible.

10

Zachary

11. nov. 2023

·

Overnattede 1 nat

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff

10

Ana

21. apr. 2025

·

Overnattede 2 nætter

Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.

Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Tilbagemeldingerne er polariserede: mange gæster beskriver varmt, opmærksomt personale og effektiv hjælp, mens andre rapporterer langsom eller uhjælpsom service i receptionen, utilfredsstillede VIP-fordele, problemer med fakturering eller tildeling af værelse samt forsinkelser.

Relaterede gæsteanmeldelser

6

Jorge

24. nov. 2024

·

Overnattede 2 nætter

El hotel está muy bonito El Servicio de la gente del hotel en recepción muy malo, poco amable y muy incapaz En los Restaurantes bien, la comida muy buena

El hotel está muy bonito El Servicio de la gente del hotel en recepción muy malo, poco amable y muy incapaz En los Restaurantes bien, la comida muy buena

10

Michael

7. mar. 2025

·

Overnattede 2 nætter

Fantastic property, modern, beautiful, well appointed and decorated! Amazing and well trained staff; super friendly, helpful and knowledgeable! A million thanks for an absolutely wonderful stay!

Fantastic property, modern, beautiful, well appointed and decorated! Amazing and well trained staff; super friendly, helpful and knowledgeable! A million thanks for an absolutely wonderful stay!

4

carlos

31. maj 2024

·

Overnattede 1 nat

Pesimo servicio se tardwron 55 mins en traerme una secadora

Pesimo servicio se tardwron 55 mins en traerme una secadora

10

Rodrigo

20. nov. 2023

·

Overnattede 3 nætter

While breakfast is reasonably good, flavor and variety can be improved. The service and attitude from all staff is impecable. Facilities are in very good conditions and the overall experience is excellent

While breakfast is reasonably good, flavor and variety can be improved. The service and attitude from all staff is impecable. Facilities are in very good conditions and the overall experience is excellent

2

Anahi

19. nov. 2025

·

Overnattede 2 nætter

Pésimo servicio, lentos, de mala gana, pedí factura me la negaron diciendo que Expedia me l tenía que expedir. Una lástima porque yo creí que sería un servicio de Excelencia. Solo se salvó el spa.

Pésimo servicio, lentos, de mala gana, pedí factura me la negaron diciendo que Expedia me l tenía que expedir. Una lástima porque yo creí que sería un servicio de Excelencia. Solo se salvó el spa.

6

mauricio

16. sep. 2025

·

Overnattede 1 nat

El servicio de las recepcionistas pésimo!!!

El servicio de las recepcionistas pésimo!!!

2

Maira

14. okt. 2024

·

Overnattede 1 nat

Not only did our room get downgraded, they did the very minimum to fix the issue. Ontop of that they didn’t honor the “VIP” perks to staying there. They gave our room to a wedding guest to left their belongings in our room. They didn’t even attempt to clean the room properly before giving us the room with their wedding invitations and bags. We were treated like second class citizens. I would NOT recommend this hotel. Ontop of that service American hotel guests were loud and obnoxious drunk in the hallways at midnight. I’m disgusted with the treatment we received and the fact that our room was downgraded from what we paid and were asked to pay $200 dollars to try to upgrade the room, even though they’re the ones who made the mistake and giving away our room!!

Not only did our room get downgraded, they did the very minimum to fix the issue. Ontop of that they didn’t honor the “VIP” perks to staying there. They gave our room to a wedding guest to left their belongings in our room. They didn’t even attempt to clean the room properly before giving us the room with their wedding invitations and bags. We were treated like second class citizens. I would NOT recommend this hotel. Ontop of that service American hotel guests were loud and obnoxious drunk in the hallways at midnight. I’m disgusted with the treatment we received and the fact that our room was downgraded from what we paid and were asked to pay $200 dollars to try to upgrade the room, even though they’re the ones who made the mistake and giving away our room!!

8

Georgina

20. nov. 2025

·

Overnattede 2 nætter

Mal servicio

Mal servicio

10

Alex

30. okt. 2025

·

Overnattede 2 nætter

Staff was fantastic, room was spotless and extremely comfortable

Staff was fantastic, room was spotless and extremely comfortable

10

Monty

11. jun. 2025

·

Overnattede 3 nætter

Great location, property well maintained but the main rating is the customer service, this place is customer based, from the moment you arrive to the moment you leave, the attention to the customer is primal. Every employee I encountered was very polite and attentive, they are there to answer every question you could have or need. The food is also great and plenty, overall I recommend this place for your short or long stay. They will be there to make sure you enjoy your stay.

Great location, property well maintained but the main rating is the customer service, this place is customer based, from the moment you arrive to the moment you leave, the attention to the customer is primal. Every employee I encountered was very polite and attentive, they are there to answer every question you could have or need. The food is also great and plenty, overall I recommend this place for your short or long stay. They will be there to make sure you enjoy your stay.

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Lokation

Generelt betragtet som centralt og praktisk i forhold til det historiske centrum, med nem adgang til restauranter og seværdigheder og solnedgangsudsigter fra tagterrassen. Nogle fandt omgivelserne mindre tiltalende eller gåturen længere end forventet, og nogle rapporterede om støj fra gaden eller demonstrationer.

Relaterede gæsteanmeldelser

8

Lorena

18. mar. 2025

·

Overnattede 2 nætter

Bonita pero los alrededores no

Bonita pero los alrededores no

10

Carlos

15. feb. 2025

·

Overnattede 1 nat

Beautiful hotel located in the heart of downtown Puebla

Beautiful hotel located in the heart of downtown Puebla

8

Melanie

10. mar. 2025

·

Overnattede 3 nætter

The property is beautiful and our room was very nicely appointed. The rooftop was the perfect place for sunset! With a view of the volcano. The location is further from the historic center than I would suggest to stay. We love to walk but there is so much to walk and see that adding the extra to get back to the hotel was a bit much. All the shopping and restaurants are around the historic square so we found we would Uber from the hotel to the square then start walking from there. The disappointment with our room was it was hot. The AC would not adequately cool the room. We asked for a fan but it was still stuffy. It’s almost as if they controlled the temps ever though we had a control panel in our room. Also we were on the 4th floor and every night around 10 the sounds of dragging chairs above us was very loud. So loud that it woke us up. I thin it must have been coming from the rooftop when they close for the evening. Staff needs to be attentive to not dragging chairs and realize it is very loud to the floor below them. The hotel is very nice however I would not suggest it because of the location and the cost when dealing with a hot room and the noise from above.

The property is beautiful and our room was very nicely appointed. The rooftop was the perfect place for sunset! With a view of the volcano. The location is further from the historic center than I would suggest to stay. We love to walk but there is so much to walk and see that adding the extra to get back to the hotel was a bit much. All the shopping and restaurants are around the historic square so we found we would Uber from the hotel to the square then start walking from there. The disappointment with our room was it was hot. The AC would not adequately cool the room. We asked for a fan but it was still stuffy. It’s almost as if they controlled the temps ever though we had a control panel in our room. Also we were on the 4th floor and every night around 10 the sounds of dragging chairs above us was very loud. So loud that it woke us up. I thin it must have been coming from the rooftop when they close for the evening. Staff needs to be attentive to not dragging chairs and realize it is very loud to the floor below them. The hotel is very nice however I would not suggest it because of the location and the cost when dealing with a hot room and the noise from above.

10

Paulina

24. okt. 2024

·

Overnattede 2 nætter

Muy buen servicio, disponibilidad del personal en todo momento, ubicación y vistas. La vista hacia los volcanes con la puesta de sol es imperdible.

Muy buen servicio, disponibilidad del personal en todo momento, ubicación y vistas. La vista hacia los volcanes con la puesta de sol es imperdible.

10

Sylvester

29. jul. 2024

·

Overnattede 2 nætter

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.

10

Arun

22. dec. 2024

·

Overnattede 4 nætter

Great location, amazing views from rooftop dining/pool area, good dining optione

Great location, amazing views from rooftop dining/pool area, good dining optione

10

Ana

21. apr. 2025

·

Overnattede 2 nætter

Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.

Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.

10

Madeline

20. apr. 2023

·

Overnattede 3 nætter

The Banyan Tree Puebla is an excellent hotel within 5 min walking distance from downtown Puebla in a safe neighborhood. The property is quiet and relaxing. The staff are helpful and Charlie the concierge went above and beyond to help arrange last minute transportation and appointments for us. We also loved the view from the rooftop restaurant!

The Banyan Tree Puebla is an excellent hotel within 5 min walking distance from downtown Puebla in a safe neighborhood. The property is quiet and relaxing. The staff are helpful and Charlie the concierge went above and beyond to help arrange last minute transportation and appointments for us. We also loved the view from the rooftop restaurant!

10

DIEGO

9. aug. 2023

·

Overnattede 2 nætter

Great place. Safe. You can get a uber and go to the town square in 5-10min. Thabk you Enrique for the great hospitality.

Great place. Safe. You can get a uber and go to the town square in 5-10min. Thabk you Enrique for the great hospitality.

10

JOSE RAUL

5. jan. 2025

·

Overnattede 5 nætter

Muy buen servicio e instalaciones. Muy céntrico

Muy buen servicio e instalaciones. Muy céntrico

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Spisning

Madoplevelsen er blandet: nogle nød velsmagende måltider, thailandske muligheder og brunch, men der er gentagne klager over dårlig kvalitet eller utilstrækkeligt tilberedt mad, den italienske restaurant, gennemsnitlige morgenmåltider, langsom eller ukoordineret service og høje priser.

Relaterede gæsteanmeldelser

10

Alicia

12. jun. 2025

·

Overnattede 2 nætter

Todo excelente. Restaurante tailandés maravilloso , buena decoración. El desayuno no tan bueno

Todo excelente. Restaurante tailandés maravilloso , buena decoración. El desayuno no tan bueno

8

Alastair

6. jun. 2022

·

Overnattede 3 nætter

Great hotel overall. Location, quality of service, etc. The one weakness is the food. Expensive and not up to par with the surrounding

Great hotel overall. Location, quality of service, etc. The one weakness is the food. Expensive and not up to par with the surrounding

8

Jesus Rodolfo

6. apr. 2023

·

Overnattede 2 nætter

Las ventanas no aíslan el sonido de la calle y no se puede dormir. El desayuno muy promedio.

Las ventanas no aíslan el sonido de la calle y no se puede dormir. El desayuno muy promedio.

8

Doris

26. feb. 2025

·

Overnattede 2 nætter

Beautiful property and great staff. The food was average at the hotel

Beautiful property and great staff. The food was average at the hotel

6

Ernesto

12. mar. 2025

·

Overnattede 2 nætter

El servicio es bastante malo en el restaurante.

El servicio es bastante malo en el restaurante.

8

Leonardo

12. sep. 2024

·

Overnattede 1 nat

El hotel está muy bonito, muy limpio pero la comida muy mala y no todos los restaurantes están abiertos

El hotel está muy bonito, muy limpio pero la comida muy mala y no todos los restaurantes están abiertos

4

Charles

3. feb. 2025

·

Overnattede 1 nat

food in italian restaurant, chello, was terrible. Returned the pizza (tasted like cardboard). Service was ok. Then went to breakfast. That restaurant opens at 7, arrived 7:30, and nothing was set up and noone really cared. This is not typical of the Banyan Tree glagship.

food in italian restaurant, chello, was terrible. Returned the pizza (tasted like cardboard). Service was ok. Then went to breakfast. That restaurant opens at 7, arrived 7:30, and nothing was set up and noone really cared. This is not typical of the Banyan Tree glagship.

10

David H

14. jul. 2025

·

Overnattede 5 nætter

This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.

This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.

6

Julian

26. dec. 2024

·

Overnattede 3 nætter

Disappointed. I was staying at a highly rated hotel and it was not. Both bedroom lamps did not work and they had to fix them. The Nesspresso never worked. The bathroom had broken tiles and a small hole in the wall. The room was far from impeccable. We had dessert in the restaurant on the 5th floor and the cheesecake was rancid and I returned it. The food in the other restaurants was okay. This place needs new management and an investment in making it better.

Disappointed. I was staying at a highly rated hotel and it was not. Both bedroom lamps did not work and they had to fix them. The Nesspresso never worked. The bathroom had broken tiles and a small hole in the wall. The room was far from impeccable. We had dessert in the restaurant on the 5th floor and the cheesecake was rancid and I returned it. The food in the other restaurants was okay. This place needs new management and an investment in making it better.

6

Daniel

31. mar. 2025

·

Overnattede 1 nat

El hotel muy bonito! La comida y servicio dejan mucho que desear de un Banyan Tree. Pedimos pollo empanizado para mi hijo en el área de alberca y nos trajeron pescado “crudo” Papas fritas crudas, tacos dorados con queso “pasado” en fin las instalaciones no son congruentes con la comida y el servicio!!

El hotel muy bonito! La comida y servicio dejan mucho que desear de un Banyan Tree. Pedimos pollo empanizado para mi hijo en el área de alberca y nos trajeron pescado “crudo” Papas fritas crudas, tacos dorados con queso “pasado” en fin las instalaciones no son congruentes con la comida y el servicio!!

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10

Andrea

for 3 uger siden

·

Overnattede 2 nætter

Nos fue muy bien, lo único un poco gastadas las toallas de la alberca ! Pero secan muy bien

Nos fue muy bien, lo único un poco gastadas las toallas de la alberca ! Pero secan muy bien

6

Eduardo

sidste måned

·

Overnattede 3 nætter

El aire acondicionado en las habitaciones o no funcionaba o funcionaba mal, un cambio de habitaciones que no resolvió el problema

El aire acondicionado en las habitaciones o no funcionaba o funcionaba mal, un cambio de habitaciones que no resolvió el problema

6

Carlos

14. jul. 2026

·

Overnattede 1 nat

Hotel de 5!estrellas, pero que parece de 4

Hotel de 5!estrellas, pero que parece de 4

10

Ezequiel

2. jul. 2026

·

Overnattede 3 nætter

O

O

8

Francisco Javier

21. jun. 2026

·

Overnattede 1 nat

El bar bien y el desayuno muy bien

El bar bien y el desayuno muy bien

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 00:00

Før 12:00

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $198	17 $187	18 $242	19 $261
20 $184	21 $184	22 $178	23 $176	24 $176	25 $224	26 $224
27 $175	28 $176	29 $176	30 $176

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Lydisolerede gæsteværelser kan ikke garanteres
Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
Op til 2 børn i alderen 11 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).

Gebyr for lokale morgenmadsretter: Mellem 475 og 1000 MXN for voksne og mellem 475 og 999 MXN for børn (cirkapriser)
Gebyr for lufthavnstransport: 1250 MXN pr. køretøj (varighed: enkelt, maks. antal personer: 4)
Tillægsgebyr for parkeringsservice: MXN 220.00 pr. dag
Tillægsgebyr for kæledyr: MXN 1260 pr. kæledyr pr. dag
Gebyr for ekstra seng: 1000.0 MXN pr. nat

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.