Name: Holiday Inn Express - Bethlehem by IHG
Address: 775 Exchange Circle, Bethlehem, Georgia, United States of America, Bethlehem, Barrow County, US
Price range: $124–$383 per night
Rating: 8.48

What guests think

At Holiday Inn Express - Bethlehem by IHG, guests frequently highlight clean rooms and a convenient location near shopping, dining, and highways, while experiences vary with breakfast quality, room comfort, and occasional facility disruptions.

Service is widely praised as welcoming and accommodating, though some report slow or difficult check-in, billing or deposit frustrations, and sporadic unhelpful interactions. Rooms are often comfortable and modern, yet recurring issues include very soft or worn mattresses, noise from other floors or equipment, damp or musty conditions, and minor maintenance problems. Breakfast ranges from satisfying to subpar, with several mentions of supply gaps, lukewarm items, and an unpopular or inoperative pancake machine. Overall, expect a convenient stay with friendly service, but verify amenities and room placement if you have specific needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests reported the pool being closed during some stays and noted interior renovations. Beyond that, facility details are limited in reviews.

Related guest reviews

8

Thomas

Dec 23, 2024

·

Stayed 1 night

Great facility, good restaurants nearby, close to freeway

6

Brian

Mar 30, 2025

·

Stayed 2 nights

The desk receptionist was very friendly as was the gentleman in charge of the breakfast bar. Breakfast bar was good. Wife really enjoyed the omelette. The room we stayed in had usb and outlets hit or miss. The USB’s need repairing for sure. The tile look and felt like it needed better cleaning. Only enough towels for 2 people even though the reservation was for 4. One towel looked bad worn. Desk receptionist was helpful in getting us more. Pool was closed for the season. Did not see any notice of that when making the reservation but that’s neither here nor there. Kids were disappointed. Room had some shady repairs but did have a notice about “remodeling” on the front entrance. There is a plethora of dining options close by, several within walking distance.

4

nina

Jun 16, 2025

·

Stayed 2 nights

Very slow check in… clerk training. Slow elevator… no full sized plates or napkins at breakfast. Breakfast the same every day

6

Tim

Apr 27, 2025

·

Stayed 1 night

Ok property, the staff was friendly at check in. Carpet in room had a stain. Motel undergoing renovation.

4

Charlie

Apr 24, 2025

·

Stayed 1 night

This hotel says its a Holiday Inn Express on the building and the bill but the inside says Motel 6! Only one elevator, only one ice maker. Room was for 4 adults only had 2 sets of towels. Reserved a suite, which was advertised as 300 extra square feet, nope the room was ONLY 300 square feet! Airfilters were dirty! Owner and wife are on site. He is EXTREMELY rude! Would not speak to me, would tell his employee the answers to my questions. He would sit on the couch and watch a line form as people waited to check in. Spoke loudly on speaker phone in the packed lobby. I will take my business and money to another hotel.

10

Bradley

Sep 12, 2025

·

Stayed 7 nights

The location itself was great! Nearby to EVERYTHING you'd need access to. *The only downside is NOT the fault of the hotel. There is ongoing construction in the vicinity which was a bit annoying.*

6

Sidney

May 14, 2025

·

Stayed 3 nights

The property was under construction in the inside.

6

Laura

Aug 17, 2025

·

Stayed 3 nights

All staff: was very very nice. Food: Watered down juices except orange. Pancake Machine was out of order. Bacon not cooked. Asked for it to be microwaved. Very very fatty. Pool: Closed for maintenance the entire 3 night stay. No one knew why. We booked this hotel because it was advertised. Room: No “do not disturb” sign for our door knob. The mattress AND pillows in bad shape. We received 1 towel per person. Very thin old towels. No king sheet on the bed. Toilet was old style, low to the floor. No mouth wash, or shower cap. Ice Machine: Door map indicated it was on the third floor. It was not. Took a $50 deposit from us for “incidentals”. Never had that happen before. Waiting for our refund.

6

BILLIE

Apr 12, 2023

·

Stayed 1 night

We were quite upset and amazed that a brand new building did not have air. We called and front desk and they also could not get it to work. We asked for a fan and they did not have one. The windows did not open either. This made for not a good night of sleep. On the other hand, the water was extremely hot which I liked and it was reasonably priced. Just think for a brand new building this is unacceptable.

10

Ashleigh

Mar 21, 2024

·

Stayed 3 nights

I absolutely loved my stay here. Staff was so nice! I ended up booking two additional days and they let me keep my room. The rooms were clean and nice. I always had fresh towels. I had to do laundry and it was convenient and affordable. I will stay here again! Wonderful hotel in the middle of everything!

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Cleanliness

Many reviews praise very clean rooms and common areas. Several others mention strong cleaner odors, mold or dirty shower areas, smoke or musty smells, and occasional housekeeping lapses.

Related guest reviews

4

Lia

Jun 29, 2025

·

Stayed 1 night

We've paid and booked online a week ago, Check in via email stated at 3pm. We checked in at 4:45pm and still had to wait for a room for more than 30 minutes. Room was not clean, but we settled for the only opened room they had because we had to cleanup and be at our function.

6

Tim

Apr 27, 2025

·

Stayed 1 night

Ok property, the staff was friendly at check in. Carpet in room had a stain. Motel undergoing renovation.

8

Taylor

May 6, 2023

·

Stayed 1 night

Hotel was nice, shower wall had pink mold on the wall, but overall everything else was clean.

10

Nou

Oct 9, 2025

·

Stayed 1 night

Everything is good except the stand shower. The baseboard is dirty like not scrubs clean or it could be molding.

10

Leslie

Jan 2, 2026

·

Stayed 1 night

The front desk person was very nice. The room was very clean. We didn’t have the breakfast because we left early.

10

Erica

Nov 2, 2025

·

Stayed 1 night

We only stayed 1 night but I was very impressed. The staff was very friendly and accommodating. The room was very clean, nice modern decor, bathroom had great lighting and the bed was very comfortable (both mattress and linens). Breakfast had several options from cold/hot cereals, eggs, sausage, bacon, omelets, different selections of breads and pastries and juices. There wasn't a waffle maker, instead they had a pancake maker. We were not impressed with the quality of the pancakes and we heard other people in the dining area complaining about the pancakes as well. That would be my only recommendation, is that they switch that machine out for a waffle maker. I would highly recommend this hotel.

2

Jared

Dec 31, 2023

·

Stayed 3 nights

The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure and was not safe for my family. By far this wss the worst hotel we've stayed.

10

Linda

Aug 11, 2024

·

Stayed 1 night

Very clean and attractive.

10

Ruben

Mar 10, 2024

·

Stayed 1 night

Good location, clean rooms and bathrooms

10

barbaro

Apr 5, 2024

·

Stayed 1 night

Great staff, clean inside and out! Will return over and over

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Rooms

Rooms are generally modern and comfortable, with some spacious layouts. Recurring complaints cite very soft or worn beds, noise from above or equipment, damp or HVAC problems, and minor maintenance issues.

Related guest reviews

4

Konnor

Jan 20, 2025

·

Stayed 2 nights

Keys did not work, door was left open after we left with locked engaged before door shut, 2 full beds instead of 2 queens, people above run running around both nights…. Very disappointed

6

gena

Sep 21, 2025

·

Stayed 1 night

My room was 318 and apparently was next-door to a room which housed security equipment. This equipment admitted mechanical noise randomly throughout the night. I had a terrible night sleep because of that. If I had known, I would have asked for a room farther away. The front desk person at checkout said it was the PBX room. She said she was sorry because it does make this mechanical noise similar to an air conditioner turning on. And it makes that noise every 3 to 5 minutes. I tried everything possible from earplugs to putting my head under a pillow. Other than that, that was extremely soft to the point of being uncomfortable. The mattress pad was such poor quality that the stuffing had balled up. And one of the beds sheets were very pilly. The pillows were very uncomfortable. I would not recommend this hotel. It was, however very clean and well situated to the needs I had in the area.

6

Misty

Aug 14, 2023

·

Stayed 2 nights

Upon arriving we couldn't access our room due to batteries being dead. Had to wait for them to figure out how to change. My husband figured it out. The room was extremely damp and made it feel like you were camping outside versus in a hotel. The floor had a damp feeling. Everything about the room was sticky and uncomfortable but served the purpose of having somewhere to sleep. Maybe one plug out of all the extras worked for us.

2

Jonathan

Aug 24, 2023

·

Stayed 1 night

The hotel looks very new and clean on arrival, but my room was awful. The wall thermostat is only a thermometer. My room was 84° when I entered. It smelled awful. It was damp and musty and smelled like a basement dungeon. Window unit on full blast got it down to 75° by the next morning, but that was probably the same as outside temperature. Management confirmed that the room smelled terrible, but was not willing to make any concessions. The breakfast is pretty weak, featuring day-old bread, and some other quick heat options.

6

Allene

Nov 5, 2024

·

Stayed 2 nights

This is my second stay at this hotel and I got the crapiest beds - they were super soft and sunk in when I laid down - did not rest well at all but I had no where else to go during my stay. The beds were not like this previously.

10

Erica

Nov 2, 2025

·

Stayed 1 night

We only stayed 1 night but I was very impressed. The staff was very friendly and accommodating. The room was very clean, nice modern decor, bathroom had great lighting and the bed was very comfortable (both mattress and linens). Breakfast had several options from cold/hot cereals, eggs, sausage, bacon, omelets, different selections of breads and pastries and juices. There wasn't a waffle maker, instead they had a pancake maker. We were not impressed with the quality of the pancakes and we heard other people in the dining area complaining about the pancakes as well. That would be my only recommendation, is that they switch that machine out for a waffle maker. I would highly recommend this hotel.

8

Linda

Aug 31, 2024

·

Stayed 2 nights

I've stayed here before, so I was familiar with the hotel. The only problem I experienced was my room had a "roll-in" shower, which I did not expect nor need. The shower curtain was about 8 inches too short for a roll in shower, so the bathroom floor was flooded after my shower, and I had to call for more towels to clean up the mess. I requested to be moved to another room the next day (I was too tired to move that night, having already had a shower and in my night clothes.) They did accommodate my request, and the rest of the stay was great.

10

Anne

Jan 29, 2025

·

Stayed 1 night

Clean with a spacious room. Was perfect for an overnight stay on business.

6

AYUMU

Aug 10, 2025

·

Stayed 1 night

Bed too soft. Noise from the floor when we walk.

6

Katherine

Oct 12, 2023

·

Stayed 1 night

Everything looked great at first glance, very clean, very comfortable. Unfortunately there was blood on one of my pillows and that was very disconcerting about what had and hadn’t been changed, linen wise. Also, the power sun shade did not work.

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Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests experienced slow check-in, billing or deposit disputes, poor follow-up, or occasional rudeness.

Related guest reviews

10

Cheri

May 11, 2025

·

Stayed 3 nights

Staff was very accommodating! Excellent!

10

DeAnna

Dec 31, 2024

·

Stayed 1 night

Staff were extremely kind, even with our confusing check in and trying to extend. The frustration we experienced was in NO way the fault of the hotel, rather IHG. Thank you for being understanding and kind during our stay!

2

joseph

Dec 29, 2024

·

Stayed 1 night

They charged me twice for a deposit and tried saying that there computers crashed but charged me twice and said they only charged me once but my credit card showed twice and I showed them that they charged me twice and they still wouldn’t believe me after I showed them that they charged me twice

4

nina

Jun 16, 2025

·

Stayed 2 nights

Very slow check in… clerk training. Slow elevator… no full sized plates or napkins at breakfast. Breakfast the same every day

4

Charlie

Apr 24, 2025

·

Stayed 1 night

This hotel says its a Holiday Inn Express on the building and the bill but the inside says Motel 6! Only one elevator, only one ice maker. Room was for 4 adults only had 2 sets of towels. Reserved a suite, which was advertised as 300 extra square feet, nope the room was ONLY 300 square feet! Airfilters were dirty! Owner and wife are on site. He is EXTREMELY rude! Would not speak to me, would tell his employee the answers to my questions. He would sit on the couch and watch a line form as people waited to check in. Spoke loudly on speaker phone in the packed lobby. I will take my business and money to another hotel.

10

Christy

Nov 13, 2025

·

Stayed 1 night

Staff was very nice, very clean hotel, nice hotel, great location middle of everything. Super nice and friendly.

10

Scott

Jul 16, 2024

·

Stayed 1 night

Sheena at check in was very accommodating and also answered questions over the phone on my way there. I wish more places had Sheena working for them.

10

Erica

Nov 2, 2025

·

Stayed 1 night

We only stayed 1 night but I was very impressed. The staff was very friendly and accommodating. The room was very clean, nice modern decor, bathroom had great lighting and the bed was very comfortable (both mattress and linens). Breakfast had several options from cold/hot cereals, eggs, sausage, bacon, omelets, different selections of breads and pastries and juices. There wasn't a waffle maker, instead they had a pancake maker. We were not impressed with the quality of the pancakes and we heard other people in the dining area complaining about the pancakes as well. That would be my only recommendation, is that they switch that machine out for a waffle maker. I would highly recommend this hotel.

4

Bobby

Oct 27, 2023

·

Stayed 1 night

The room was standard for HIE, but the shower never got above lukewarm. The coffee in the breakfast room was lukewarm as well. The front desk was no help giving me a proper receipt as they said I booked it through Hotels.com. Subsequently, the front desk charged me for the room and then put a second charge of $50 on our credit card. Getting this charge cleared has been a problem since HIE customer service is non-existent. I was there on business, so I'll sleep in my car before I book this place again.

10

barbaro

Apr 5, 2024

·

Stayed 1 night

Great staff, clean inside and out! Will return over and over

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Location

Consistently praised for proximity to shopping, dining, movies, and highway access, convenient for Athens and nearby towns. A few note nearby construction.

Related guest reviews

10

Gail

Mar 25, 2024

·

Stayed 1 night

Love the area

8

Caleb

Feb 9, 2025

·

Stayed 2 nights

It was convenient on location I would return back.

10

Christy

Nov 13, 2025

·

Stayed 1 night

Staff was very nice, very clean hotel, nice hotel, great location middle of everything. Super nice and friendly.

10

Charles

Dec 3, 2022

·

Stayed 19,328 nights

Great location and cleanliness of the hotel. Friendly staff.

10

Ann

Jan 29, 2024

·

Stayed 2 nights

The property is close to shopping & dining areas.

10

Angela

Aug 3, 2025

·

Stayed 1 night

The hotel was well maintained and convenient to everything.

10

Heather

Jun 6, 2023

·

Stayed 4 nights

A good night’s sleep in an area that is accessible to Athens, Atlanta and many other towns.

10

Gail

Mar 20, 2025

·

Stayed 1 night

Location location

10

Holly

Mar 4, 2025

·

Stayed 1 night

Would stay here again. Nice, new area with lots of shopping and restaurants in walking distance.

10

John

Apr 12, 2025

·

Stayed 2 nights

The hotel is located in an area with movies, eateries and easy on/off freeway access.

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Dining

Breakfast feedback is mixed: some enjoyed it and the variety, while others found items lukewarm or unavailable, with several complaints about the pancake machine and supply shortages.

Related guest reviews

10

Jill

Mar 15, 2024

·

Stayed 1 night

Breakfast not so great but everything else was!

4

Keith

Dec 26, 2022

·

Stayed 19,350 nights

Unfortunately, one if the reasons this property was chosen was its location and morning hot breakfast. Well, there was not hot breakfast available as they did jot have any inventory to prepare

10

Frances

Jan 4, 2024

·

Stayed 2 nights

We liked that it was clean and close to our destination. Breakfast was good also.

10

Erica

Nov 2, 2025

·

Stayed 1 night

We only stayed 1 night but I was very impressed. The staff was very friendly and accommodating. The room was very clean, nice modern decor, bathroom had great lighting and the bed was very comfortable (both mattress and linens). Breakfast had several options from cold/hot cereals, eggs, sausage, bacon, omelets, different selections of breads and pastries and juices. There wasn't a waffle maker, instead they had a pancake maker. We were not impressed with the quality of the pancakes and we heard other people in the dining area complaining about the pancakes as well. That would be my only recommendation, is that they switch that machine out for a waffle maker. I would highly recommend this hotel.

10

Sandra

Nov 18, 2023

·

Stayed 1 night

The hotel was convenient and very clean. I don’t know the occupancy, but it was very quiet. Staff were friendly and helpful. The breakfast was the usual continental so it was just ok. Wish they would do a waffle maker rather than the pancake machine. It doesn’t do a good job. Overall I had a good experience and would definitely stay again.

10

Sandra

Apr 27, 2025

·

Stayed 1 night

Service Dog friendly! Quiet and super nice breakfast! Will add to my list of places to stay!

10

Dale

Feb 7, 2024

·

Stayed 4 nights

Cleaned the room every day. Breakfast was great. Within walking distance to several dining places. Check in and check out was a breeze. No complaints whatsoever.

8

GERALD

Jan 2, 2023

·

Stayed 19,351 nights

Clean newer property. Kind of pricey. Included breakfast was subpar. Attendant had nothing out. Said he didn't get supplies. Said he could have eggs upon request - Do I need to beg for the advertised breakfast? Morning clerk was unfriendly.

4

Bobby

Oct 27, 2023

·

Stayed 1 night

The room was standard for HIE, but the shower never got above lukewarm. The coffee in the breakfast room was lukewarm as well. The front desk was no help giving me a proper receipt as they said I booked it through Hotels.com. Subsequently, the front desk charged me for the room and then put a second charge of $50 on our credit card. Getting this charge cleared has been a problem since HIE customer service is non-existent. I was there on business, so I'll sleep in my car before I book this place again.

10

Marty

May 9, 2024

·

Stayed 1 night

Very clean great service and breakfast included

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AI-generated summary based on recent guest reviews

Month	Average price
January	$144
February	$176
March	$158
April	$170
May	$174
June	$164
July	$155
August	$161
September	$192
October	$196
November	$178
December	$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $383	17 $189	18 $225	19 $175
20 $124	21 $194	22 $214	23 $214	24 $168	25 $290	26 $356
27 $148	28 $248	29 $238	30 $290

Su	Mo	Tu	We	Th	Fr	Sa
				1 $328	2 $306	3 $346
4 $136	5 $214	6 $214	7 $210	8 $215	9 $209	10 $208
11 $128	12 $181	13 $191	14 $196	15 $158	16 $219	17 $281
18 $137	19 $190	20 $191	21 $210	22 $178	23 $320	24 $332
25 $144	26 $170	27 $170	28 $173	29 $176	30 $258	31 $208

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Suite, 1 King Bed with Sofa Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express - Bethlehem by IHG

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Prices for upcoming dates