Beaverbrook

Making sure we knew to check in at the main house. Providing a warmer welcome from one male staff member at the at the italian restuarant on Tuesday afternoon.

We came to celebrate a big birthday and stayed in the beautiful Coach House rooms with family. They should be proud of their amazing staff, they made our stay so special. They are there to help with anything without intruding into your personal time. A luxurious stay, we couldn’t have wanted any more. Just perfect!

Amazing stay and wonderful team.

Chaotic service - staff wasn’t aligned on working hours of spa, ice rink etc - I was sent to the spa by the main reception just to hear inside the spa that it just closed and they shouldn’t have sent me there. At the bar, no one took our order for over 20 minutes despite the place not being full. Breakfast was really disappointing.

Very attentive staff. Very clean rooms. Great spa. Great cocktails in the Garden Room. Really nice, healthy food in the Spa deli. Outdoor pool is 20m and heated to 36 degrees in the winter. It’s open from sunrise to sunset. Getting around the estate is a challenge. Some you can drive. Some you need a buggy which you can either call or drive yourself if you’ve been trained. The signage around the estate is vague at best.