Name: Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG
Address: 2904 South Hwy 36, Gatesville, Texas, United States of America, Gatesville, Texas, US
Price range: $100–$236 per night
Rating: 8.15

What guests think

At Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG, many reviews highlight genuinely friendly, accommodating service, generally clean rooms, and a well-liked hot breakfast, creating a comfortable base for short stays in the Gatesville area.

Beds are often described as comfortable, but multiple guests report noise from neighboring rooms or corridors and note some dated decor and maintenance issues. Facilities feedback frequently mentions pool problems and occasional outages like a closed elevator, broken ice machine, or malfunctioning doors. Overall, it’s a practical choice for short visits to Gatesville.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Several reviews cite pool issues (green water, closures, and a broken access door). There are occasional outages like a nonworking elevator, ice machine, or exterior doors, and parking can feel tight.

Related guest reviews

6

Mary

Apr 30, 2024

·

Stayed 2 nights

I know this was beyond the control of the hotel, but, the group that was housed there this past weekend were absolutely filthy. They drove in with vehicles covered in mud and it had been raining. They tracked mud into the porch area and the welcome rug. The mud continued into the hotel and up into the halls of the rooms. Several never even changed their boots according to the tracks of mud left throughout the hotel. Disgusting. I think the hotel could have been better prepared to host this group so as not to inconvenience the rest of the guests. Then the fire alarm co tuned to go off on Friday afternoon for about 2 hours. Not at all what I paid for.

8

Sheila

Apr 3, 2023

·

Stayed 1 night

Facility shows some wear but very clean and comfortable. Beds were good and the pillows were very good. Towels were clean but not fluffy. Bathroom was nice with ample hot water and good water pressure. Would definitely stay here again.

10

Jack

Sep 29, 2024

·

Stayed 3 nights

Door to pool area broken. Staff was wonderful

4

Rolando

Jun 10, 2024

·

Stayed 2 nights

Pool was filthy green when we arrived but it was open. It was closed the following day. Disappointing since we looked forward to some pool time.

10

Miranda

Jul 3, 2023

·

Stayed 2 nights

Everything was great except they were out of water for sale while I was there.

10

DeAsia

Dec 19, 2022

·

Stayed 19,344 nights

Sink water did not get hot, however the shower did. Very soft bed.

10

SANDY

Jun 29, 2023

·

Stayed 2 nights

We went down to see my daughter and family. Chose this hotel due to location and pool for the grandkids. 107 degrees outside and no umbrellas or shade from the sun. That was our only complaint, which wasn’t a huge deal but should have something covered for the kids. We will stay again though 😁

4

Shelly

Sep 9, 2023

·

Stayed 1 night

Very disappointing stay. Pool was green and unusable, elevator not working, staff sis not tell us and we had someone that juat had knee surgery and not supposed to climb stairs and of course there were no more first floor rooms, and neither end doors were operable with our key cards. These should have been told to us before checking in and unacceptable as a hotel.

10

Kristy

Aug 17, 2023

·

Stayed 1 night

The lady at the front desk, McKenna, super sweet and very courteous. The property is well maintained and rooms are very clean. Definitely will stay here when I’m in the area.

6

Angela

Apr 14, 2024

·

Stayed 1 night

Friendly staff, great breakfast comfy beds, easy & fast check-in, room was spacious. The door lock was broken, the ice machine on the 2nd floor didn't work. The stinky trash needed to be taken out by the elevator. The mobile drapery panels in room 17 needs to be repaired. Parking lot was tight.

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Cleanliness

Cleanliness is praised across many stays, with numerous mentions of very clean rooms and public areas. However, guests also report intermittent issues such as odors, stained furnishings or linens, hair found in rooms, ants, and occasional trash or mud tracked inside.

Related guest reviews

6

Mary

Apr 30, 2024

·

Stayed 2 nights

I know this was beyond the control of the hotel, but, the group that was housed there this past weekend were absolutely filthy. They drove in with vehicles covered in mud and it had been raining. They tracked mud into the porch area and the welcome rug. The mud continued into the hotel and up into the halls of the rooms. Several never even changed their boots according to the tracks of mud left throughout the hotel. Disgusting. I think the hotel could have been better prepared to host this group so as not to inconvenience the rest of the guests. Then the fire alarm co tuned to go off on Friday afternoon for about 2 hours. Not at all what I paid for.

8

Clara

Apr 17, 2024

·

Stayed 2 nights

I like the cleanliness of the hotel in general and the room. I like the quality of the included breakfast buffet. I did not like the smell on the towels.

2

Brandon

Jul 8, 2023

·

Stayed 2 nights

Was not clean, staff openly admitted to going through our bags, staff was rude and we were evicted from our stay without cause. (We have a police report supporting our case!)

10

TIFFANY

Dec 8, 2024

·

Stayed 1 night

It was very clean and friendly staff

10

Sarah

Oct 9, 2025

·

Stayed 1 night

Staff was very friendly at check in, room was clean, hotel is easy to get to with shopping close by.

10

Carl A

Dec 4, 2025

·

Stayed 1 night

Easy booking, easy check in, very clean room, comfortable beds and pillows, staff very friendly. Breakfast nook is very good for a quick bite before getting back on the road. Would definitely recommend.

10

Myrna

Apr 2, 2024

·

Stayed 3 nights

Staff is great. Rooms are clean and cozy. Breakfast is the best!

6

Jennifer

Oct 5, 2025

·

Stayed 2 nights

Room had a stale smell to it. There were stains on some furnishings. The bed and pillows were not very comfortable. The last night when the air conditioner turned on it had an odor similar to propane. Very concerning.

6

Dave

Mar 2, 2025

·

Stayed 1 night

Adequate hotel. The room was clean(ish). There was hair in the bed. There was hair in the toilet. The AC didn’t cool enough. Not awful, but not worth the cost at all. I’d say the room was worth 90$ not the $150 it actually cost.

10

dusty

Aug 17, 2025

·

Stayed 1 night

We arrived a an hour before our check in time and the friendly staff was able to accommodate us which was very helpful so we could get our baby out of her car seat and laid down for a nap after our long car ride. The room was very clean and the breakfast was excellent.

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Rooms

Beds are widely reported as comfortable, and some rooms are quiet or spacious. Still, multiple reviews mention noise from neighbors or corridors, dated decor and maintenance problems (e.g., broken fixtures or appliance/AC issues), and occasionally unreliable Wi‑Fi.

Related guest reviews

10

Rosario

Oct 9, 2024

·

Stayed 1 night

Only problem is that we hear next door snoring very loud. Not sure the bed on the same wall as our bed

10

Kira

Mar 23, 2025

·

Stayed 2 nights

The people that work here make the place amazing. The need is super comfortable, you don't want to get up.

6

Nicholas

May 19, 2024

·

Stayed 3 nights

This hotel is in desperate need of an update end to end

8

Nancy

Oct 11, 2025

·

Stayed 1 night

This is the loudest hotel I have ever been in. Staff were very loud and banging equipment and made no effort to be quiet

8

Willard

Aug 6, 2023

·

Stayed 5 nights

Poor Internet connection.

8

Sarah

Jul 7, 2024

·

Stayed 1 night

New girl training at the front desk nice and friendly. Staff training her was also nice and friendly. Room big and beds comfortable.

10

Carl A

Dec 4, 2025

·

Stayed 1 night

Easy booking, easy check in, very clean room, comfortable beds and pillows, staff very friendly. Breakfast nook is very good for a quick bite before getting back on the road. Would definitely recommend.

6

Dave

Mar 2, 2025

·

Stayed 1 night

Adequate hotel. The room was clean(ish). There was hair in the bed. There was hair in the toilet. The AC didn’t cool enough. Not awful, but not worth the cost at all. I’d say the room was worth 90$ not the $150 it actually cost.

6

Michael

Oct 15, 2025

·

Stayed 1 night

Refrigerator making a lot of noise and other guests making noise.

4

Nancy

Sep 8, 2025

·

Stayed 1 night

Remote to tv broken, shabby shower curtain & tub stained. Customer in rim next door talked loud till 3 am. For the price, I expected better.

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Service

Service is frequently described as friendly, considerate, and accommodating, with staff often assisting with early or late check-in and special circumstances. There are some complaints about reservation or billing mishaps and occasional unhelpful interactions.

Related guest reviews

4

Anthony

Nov 9, 2024

·

Stayed 2 nights

Hidden charges of 168 .37 on my debit card even after paying through Expedia .

8

Tim

Apr 18, 2025

·

Stayed 1 night

Very unfriendly staff. Won’t stay there again.

10

Jessi

Dec 28, 2024

·

Stayed 1 night

Check in was a bit chaotic, as the staff member could not find my reservation. The issue was resolved, and they even accommodated a late check out time due to being in town for a funeral. The bed was comfortable, room was clean, and staff friendly.

10

Casandra

Jan 13, 2025

·

Stayed 2 nights

The staff were friendly, considerate, and accommodating. The rooms were clean and comfortable. We were able to work as needed in downstairs area due to accessible work space with power outlets and our extended family was able to gather and visit in the evenings. 10 out of 10!

2

Rosario

Jan 5, 2025

·

Stayed 1 night

I ask to be on the first Floor due back surgery . She had told me there no King size suit . In month October I stay at 1st floor in king suite. She place me on 3rd floor with long walk to my room . I know that staff lie front my face .

8

Patrick

Oct 4, 2025

·

Stayed 1 night

The stay was good. The property manager decided to cancel my reservation because “ the rate was too low”!! I had documentation but it didn’t matter. Had to pay for a room on site!!!

10

Sarah Eliese

Jan 14, 2025

·

Stayed 2 nights

The care that the staff at this hotel offered was top notch. Unfortunately, we were staying there for the funeral service of our father. The staff, from cleaning to front desk, were so kind. They allowed us to check in a bit early before knowing our situation. Additionally, they gave us grace when we used the seating area in their lobby through the evening to reminisce as a family, even as it grew later into the night. Overall, the entirety of the staff we came across were personable, kind, and welcoming. Together, we had 10 people staying in this hotel and all agree with the top notch service provided.

10

Brian

Sep 23, 2025

·

Stayed 3 nights

Staff was very helpful. I had several different questions and they accommodated everyone immediately and without any issues whatsoever.

10

Elizabeth A

Jan 1, 2025

·

Stayed 4 nights

ALL of the staff were super friendly and helpful. The bed was a dream. My husband and I kept saying how comfortable it was and how hard we slept. If we are ever in the area again we will definitely stay here. Thank you!!

10

dusty

Aug 17, 2025

·

Stayed 1 night

We arrived a an hour before our check in time and the friendly staff was able to accommodate us which was very helpful so we could get our baby out of her car seat and laid down for a nap after our long car ride. The room was very clean and the breakfast was excellent.

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Location

Guests find the location easy to access and convenient to nearby shopping and dining, with several mentions of quiet surroundings.

Related guest reviews

8

ilda

Jan 3, 2025

·

Stayed 1 night

Shopping and dining was very convenient!

10

Angela

Apr 14, 2023

·

Stayed 1 night

CLEAN! very comfortable bed and room. Easy to locate and park, very convenient. Breakfast was great , breakfast was excellent.

10

Shawna

Sep 1, 2023

·

Stayed 1 night

Only nice hotel in gatesville!

10

Sarah

Oct 9, 2025

·

Stayed 1 night

Staff was very friendly at check in, room was clean, hotel is easy to get to with shopping close by.

10

Harold

Mar 15, 2023

·

Stayed 1 night

It was a good location with easy access and quiet.

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Dining

Breakfast receives consistent praise for quality and variety, often described as hot and excellent. Guests frequently commend the breakfast staff.

Related guest reviews

10

Crystal

Nov 14, 2024

·

Stayed 1 night

They wrre awesome .... very helpful. Clean rooms. Very good accommodations. Very good breakfast. Late check out.

10

Susan

Oct 22, 2023

·

Stayed 2 nights

Really nice staff. The lady serving breakfast on Saturday am went over and above.

10

Michael

May 29, 2023

·

Stayed 1 night

This is an excellent hotel. It offers everything that a traveler could want regarding lodging, including an engaging staff completely dedicated to meeting the needs of their guests. The full breakfast is delicious, as well.

10

Ron

Dec 1, 2024

·

Stayed 1 night

The breakfast was really good. The place was clean and staff awesome.

10

Carl A

Dec 4, 2025

·

Stayed 1 night

Easy booking, easy check in, very clean room, comfortable beds and pillows, staff very friendly. Breakfast nook is very good for a quick bite before getting back on the road. Would definitely recommend.

6

m

Jan 14, 2025

·

Stayed 1 night

The room was clean and properly organized. Nothing was wrong with the place or staff. Breakfast was good. Just felt like an average hotel. Nothing stood out or was over the top.

10

Myrna

Apr 2, 2024

·

Stayed 3 nights

Staff is great. Rooms are clean and cozy. Breakfast is the best!

10

Christy

Jun 13, 2024

·

Stayed 1 night

The breakfast was perfect

8

Dennis

Aug 22, 2025

·

Stayed 1 night

Very nice. Friendly service. Clean. Good breakfast options.

10

dusty

Aug 17, 2025

·

Stayed 1 night

We arrived a an hour before our check in time and the friendly staff was able to accommodate us which was very helpful so we could get our baby out of her car seat and laid down for a nap after our long car ride. The room was very clean and the breakfast was excellent.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$125
February	$153
March	$142
April	$156
May	$129
June	$154
July	$118
August	$123
September	$136
October	$118
November	$131
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $152	3 $152
4 $124	5 $136	6 $132	7 $137	8 $123	9 $165	10 $124
11 $111	12 $209	13 $127	14 $127	15 $130	16 $172	17 $143
18 $108	19 $119	20 $119	21 $137	22 $161	23 $104	24 $154
25 $101	26 $115	27 $118	28 $122	29 $119	30 $170	31 $166

Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG

Prices for Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Tub)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Tub)

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm)

Suite, 2 Queen Beds

Standard Room

Suite, 1 King Bed, Accessible (Comm, Tub)

Guest reviews of Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Gatesville - N. Ft Hood by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $236
20 $108	21 $132	22 $118	23	24 $138	25 $211	26 $183
27 $100	28 $127	29 $127	30 $120