Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is located next to a golf course, within a 5-minute drive of Crystal Lagoon and Bandar Bentan Telani Ferry Terminal. It is 4.1 miles from Lagoi Bay Lake and 4.3 miles from Pulau Marawang.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of IDR 641300.0 per night, and advance request is required.

Natra Bintan Resort in Sebung, Indonesia

Average nightly price at Natra Bintan, a Tribute Portfolio Resort by month, last 12 months (USD)
Month	Average price
January	US$176
February	US$166
March	US$150
April	US$144
May	US$151
June	US$148
July	US$143
August	US$157
September	US$147
October	US$184
November	US$163
December	US$198

What guests think

At Natra Bintan, a Tribute Portfolio Resort, guests highlight family-friendly glamping tents and easy access to the large Treasure Bay lagoon with varied activities, while common caveats include occasional noise and some maintenance or cleanliness issues in a few tents.

Many reviews praise genuinely friendly, attentive service and convenient buggy and ferry shuttles. Rooms are spacious and comfortable with outdoor showers or whirlpools, but thin walls mean sound can carry, and some mention hot water limits or minor wear. Food is generally good, though on-site dining is limited and menu variety can feel modest; lagoon activities cost extra. Expect a relaxed, family-oriented escape centered on glamping and lagoon fun.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests love the large Treasure Bay lagoon and its many activities, plus handy buggy transport and in-tent BBQ experiences. Downsides mentioned include no gym and that activities cost extra.

Related guest reviews

10

Patrick

8 Apr 2023

·

Stayed 3 nights

Great 3 days Some more activities to choose from would be good Should be able to charge activities to the hotel ... bringing cash to pay was bothersome

10

Edward Woon

8 Oct 2025

·

Stayed 3 nights

great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told

8

Florence

4 May 2023

·

Stayed 2 nights

It was a unique resort to have the sea sports facilities in pool like environment, safe fir all to enjoy.

8

Shu

3 Aug 2025

·

Stayed 2 nights

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

kirra

20 Apr 2025

·

Stayed 2 nights

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

10

Lennon

28 Oct 2023

·

Stayed 2 nights

We love the lagoon at Treasure Bay. The hotel rooms are not the standard hotel types. We love the set up. There is nothing nearby hotel so it’s a good place to get away from crowd. U can dine in the resort restaurant or another one at Ammon hoyle just next door. The staff are superb friendly and helpful. U can be ferry by bungee if u don’t want to walk too much.

8

Karen Li Shien

29 Oct 2025

·

Stayed 2 nights

A kids friendly hotel. There are lots of activities for children. The staff are nice and friendly, I’d liked to specially thanks to Harry for your warmth welcome, Luthfi (good luck), Gabriel (my son likes the mocktail), Ajy & Rinto (archery forever), Yogi (salute to your smile), Axil (BBQ at tent) We had a great time.

8

Shifeng

24 Mar 2023

·

Stayed 1 night

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

8

Gagandeep

4 May 2025

·

Stayed 2 nights

Everything’s good, except that the property doesn’t have a gym.

10

Adam

18 Oct 2024

·

Stayed 2 nights

Nice lagoon and spacious ‘tent’.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Tents and grounds are generally clean, with several reviews praising overall upkeep. A few note mold on tent ceilings, outdoor bathrooms being harder to keep spotless, and occasional maintenance issues like a clogged shower.

Related guest reviews

8

Wee Kuang

13 Dec 2023

·

Stayed 2 nights

Overall it was a good stay. Very friendly staff and excellent services especially at the restaurant and bar. Condition of the room is a bit run down. Otherwise, all good.

8

Nidhi

26 Jun 2023

·

Stayed 1 night

Overall fun stay due to the access to treasure bay. Unfortunately had many issues with the room key card which staff was quick to assist but multiple times creates inconvenience or bathroom shower area being clogged.

10

Har Heng

10 Jul 2024

·

Stayed 2 nights

The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.

10

Jessica

6 Nov 2023

·

Stayed 3 nights

Amazing Glamping experience and super lovely and friendly stuff! Everything is very clean and looks great. Would recommend it anytime.

10

Sutomo

20 Mar 2023

·

Stayed 1 night

The food quality at the patio is pretty decent although it is slightly on the expensive side. The staffs are friendly and helpful. The room was clean and nice.

8

Shu

3 Aug 2025

·

Stayed 2 nights

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

Yuji

5 Aug 2024

·

Stayed 1 night

very clean, good hospitality, can stay very well not only adult but also children.

6

Konstantinos

18 Aug 2025

·

Stayed 2 nights

During our recent stay, we were particularly impressed by the staff, who were exceptionally friendly, attentive, and always ready to help. Their efforts made us feel welcome and special, and the service provided was warm and genuine. The facilities themselves, at least in the unit we occupied, were well-serviced and we were accommodated in many thoughtful ways by the team. However, we did notice that the ceiling of our tent had accumulated mold, which should be addressed through proper cleaning and disinfection. Given the cost of the stay, we feel that such an issue does not reflect the level of condition that guests would reasonably expect. Overall, while the staff and service were outstanding, attention to this maintenance matter would greatly enhance the quality and value of the experience.

10

kirra

20 Apr 2025

·

Stayed 2 nights

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

8

SHUHEI

7 Jun 2022

·

Stayed 1 night

プールが海水で暖かくてよい。アトラクションもよい。レストラン一択しいかない。シャワールームが野外で掃除が徹底できない

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious, comfortable glamping tents with outdoor showers or whirlpools and some nice views, plus amenities like large TVs. Soundproofing is limited, so noise from neighbors or evening entertainment can carry, and a few report hot water limits, key card issues, or dated elements.

Related guest reviews

8

Wee Kuang

13 Dec 2023

·

Stayed 2 nights

Overall it was a good stay. Very friendly staff and excellent services especially at the restaurant and bar. Condition of the room is a bit run down. Otherwise, all good.

10

Waqar

14 Dec 2023

·

Stayed 3 nights

Staff was very helpful and friendly. While booking expedient showed picture which don't dipict of what we got as booking, in picture it was showing indoor bath tub jacuzzi but in reality it was outdoor whirlpool. We find it was kind of entrapment, but staff was very helpful and help us to upgrade at discounted price. Was disappointed with expedia blindsiding us but at least hotel staff tried their best but it cost us more than we committed while booking.

8

Patrice Pierre Henri

27 Oct 2024

·

Stayed 2 nights

The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.

10

Anand

12 Jan 2023

·

Stayed 19,355 nights

Amazing staff. Great property. Hot water not working. Smaller tank capacity. But overall great experience

8

Shifeng

24 Mar 2023

·

Stayed 1 night

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

10

Stacy

25 Aug 2024

·

Stayed 3 nights

As a family of 2 adults and a daughter aged 12 we stayed for 4 nights and had a fantastic time. The staff are so helpful considerate and always have a smile on their faces. The taxi driver Antonio was especially helpful with trips to different areas. The food was delicious lots of choices and never a bad meal, the cost of the food was very reasonable for a hotel and the standard was consistently good. You also have access to the lagoon with the water park which was great fun trying wakeboarding for the first time. We have lots of happy memories from our stay. Please remember you are staying in a tent and although it is a luxurious tent it does not have sound proofing so remember ear plugs if a light sleeper. I am a light sleeper but was fine without any earplugs but just so people are aware. We did have a couple of downpours but soon cleared and dried up. A lovely hotel elevated higher by the staff.

8

Ken

4 Jan 2025

·

Stayed 1 night

レストランでのバンドの音が夜22時まで続いていて、低周波が物凄くうるさく感じた。ちなみにバンドもカラオケ大会レベルの歌唱力だったので、非常に残念。

10

Terence

13 Apr 2023

·

Stayed 2 nights

A great team of staff , always very helpful & professional. Unique experience with an outdoor shower & a huge whirlpool.

2

Aarthi

30 Nov 2024

·

God awful experience staying here. No one shud ever come here thinking it will be quiet and peaceful. They keep hosting so many noisy horrid events which either start at 5am or go on till late in night. This country has no sense of modulating noise or have a sense of hospitality. They think everyone enjoys a gawdy, noisy event . We will never ever be back ! And pls pls there are soo many better resorts here . I personally recommend Angsana and Banyan tree. Made a mistake booking here this time. Nightmarish experience.

10

Yen Ping Angela

23 Dec 2022

·

We loved the big tv in the room which allow us to plug in our xbox. Hubby and daughter have a great time playing when it rained outside and lagoon is closed. Room is spacious and comfortable for 4 pax though the food choice at Patio restaurant is a bit limited. Kudos to all the staff who are friendly and quick response whenever needed help. Thanks for the great getaway at Natra Bintan👏👏

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with consistently friendly, helpful staff, smooth check-in, and responsive assistance, including buggy rides.

Related guest reviews

10

Har Heng

10 Jul 2024

·

Stayed 2 nights

The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.

10

Mabelline

8 Oct 2023

·

Stayed 2 nights

Love our short stay here in Natra Bintan. Staff were so friendly and provide excellent service, especially Agus who took good care of us during our 3 days there.

10

Yuki

29 Mar 2024

·

Stayed 2 nights

The staff is amazing!!

10

AI LING

31 Aug 2025

·

Stayed 2 nights

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

10

kirra

20 Apr 2025

·

Stayed 2 nights

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms

10

Yasmine

21 Feb 2025

·

Stayed 1 night

Beautiful place and staff are so friendly and helpful I will definitely be returning again soon

10

Chuen Wee

7 Jun 2023

·

Stayed 3 nights

Staff were attentive and helpful, had a comfortable stay without any issues. There was a wide variety of food for breakfast and some dishes were rotated so we didn't feel bored of the spread.

10

Mohamed Zoran

25 May 2025

·

Stayed 2 nights

Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.

10

SHELLEY

23 Oct 2023

·

Stayed 2 nights

Thank you very much to the team at Natra for making our stay such an enjoyable one! All the staff we met were very friendly and hospitable! It was easy to communicate with the staff.

10

Yeo

20 Feb 2024

·

Stayed 2 nights

Warm and helpful staff. A great getaway resort over the weekend with family and friends

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient to the ferry terminal with a complimentary shuttle. Beyond that, the area is quiet and somewhat isolated, with limited options nearby, though shuttles to the beach or neighboring resorts help.

Related guest reviews

10

Arvin

29 Jan 2024

·

Stayed 2 nights

The staff were very kind and hospitable. They are well trained in terms of managing guests and all our requests. We went when it was off-peak season so the area was very peaceful and quiet. My family and I enjoyed our entire stay. Would definitely come back!

10

Feiri

26 Dec 2022

·

Stayed 19,349 nights

A very good area for resting and away from city life

10

Motoko

18 Aug 2024

·

Stayed 1 night

グランピングの部屋に初めて宿泊しましたが、快適にリラックスして過ごせました。受付のスタッフや従業員の方たちに丁寧に対応していただき、社員教育が行き届いていると感心しました。港にホテルのブースがあり、送迎もスムーズで安心して移動できました。東南アジア最大の素晴らしいプールの前で美味しい食事ができ、最高の気分でした。

10

AI LING

31 Aug 2025

·

Stayed 2 nights

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

8

Shu

3 Aug 2025

·

Stayed 2 nights

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

ANG YU

7 Sept 2023

·

Stayed 2 nights

We booked 2 rooms at Natra Bintan with pool view, very beautiful place and well maintained! There is only one restaurant in Natra Bintan, of course you can get a buggy to go to another resort for food but must say restaurant at Natra Bintan is the better one. Free transport to-and-fro ferry terminal makes the stay very convenient and stressless! No need to bring cash, everything can be charged to the room or credit card. We enjoyed the stay there.

10

Lennon

28 Oct 2023

·

Stayed 2 nights

We love the lagoon at Treasure Bay. The hotel rooms are not the standard hotel types. We love the set up. There is nothing nearby hotel so it’s a good place to get away from crowd. U can dine in the resort restaurant or another one at Ammon hoyle just next door. The staff are superb friendly and helpful. U can be ferry by bungee if u don’t want to walk too much.

10

Lucero

19 May 2024

·

Stayed 2 nights

Really nice tents and great service. The area is very quiet and there aren’t any other dining options other than the hotel, but they will take you to the nearest beach in a free shuttle and there are some options there.

10

Awal liyah jaafar

15 Feb 2023

·

Stayed 1 night

Clean, Quiet and Peaceful

10

Mohamed Zoran

25 May 2025

·

Stayed 2 nights

Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food and breakfast are widely described as good, with some variety and well-liked BBQ at the tent. However, on-site choices are limited to mainly one restaurant, and several guests wished for more variety or menu rotation.

Related guest reviews

8

Patrice Pierre Henri

27 Oct 2024

·

Stayed 2 nights

The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.

10

Edward Woon

8 Oct 2025

·

Stayed 3 nights

great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told

10

Bryan Ting On

5 May 2025

·

Stayed 2 nights

My family had a blast at Natra Bintan. This resort is very family friendly, all the staff are very polite and helpful. We signed up the kids activities package with Treasure Bay, if you are hotel guest, you will enjoy 20% off discount which is a really good deal as you can utilize the voucher for 2 days span. We also love the food at the hotel, kids eat for free and there is a good variety of choices. I highly recommend this resort and will definitely revisit again in the near future.

10

Sutomo

20 Mar 2023

·

Stayed 1 night

The food quality at the patio is pretty decent although it is slightly on the expensive side. The staffs are friendly and helpful. The room was clean and nice.

10

AI LING

31 Aug 2025

·

Stayed 2 nights

We are welcome by the team of friendly and smiling staffs from the resort. Billy helped to check us in and also shared the info of the resort to us. He even buggy us for around for a quick tour. We also went to nearby hawker for some local food and folowed by massage. Food was also good in the resort and we had a wonderful stay.

8

Shu

3 Aug 2025

·

Stayed 2 nights

Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.

10

ANG YU

7 Sept 2023

·

Stayed 2 nights

We booked 2 rooms at Natra Bintan with pool view, very beautiful place and well maintained! There is only one restaurant in Natra Bintan, of course you can get a buggy to go to another resort for food but must say restaurant at Natra Bintan is the better one. Free transport to-and-fro ferry terminal makes the stay very convenient and stressless! No need to bring cash, everything can be charged to the room or credit card. We enjoyed the stay there.

8

Shifeng

24 Mar 2023

·

Stayed 1 night

Friendly helpful staff. Lagoon is beautiful to play in. Too bad you have to pay for all the activities. It was our first glamping experience and the room is really nice. BBQ right outside the tent is highly recommended. They do all the prep and clean up so you just do the fun BBQ and eating. The walls are super thin (cloth). There was a child in the next tent who cried for a long time in the middle of the night. If you happen to have such neighbours, be prepared to have disturbed sleep.

10

Chuen Wee

7 Jun 2023

·

Stayed 3 nights

Staff were attentive and helpful, had a comfortable stay without any issues. There was a wide variety of food for breakfast and some dishes were rotated so we didn't feel bored of the spread.

10

Yen Ping Angela

23 Dec 2022

·

We loved the big tv in the room which allow us to plug in our xbox. Hubby and daughter have a great time playing when it rained outside and lagoon is closed. Room is spacious and comfortable for 4 pax though the food choice at Patio restaurant is a bit limited. Kudos to all the staff who are friendly and quick response whenever needed help. Thanks for the great getaway at Natra Bintan👏👏

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $149
18 $145	19 $146	20 $146	21 $146	22 $146	23 $148	24 $148
25 $146	26 $146	27 $146	28 $146	29 $146	30 $148	31 $159

Su	Mo	Tu	We	Th	Fr	Sa
1 $146	2 $146	3 $146	4 $146	5 $146	6 $149	7 $377
8 $284	9 $146	10 $146	11 $146	12 $146	13 $149	14 $148
15 $146	16 $146	17 $146	18 $146	19 $146	20 $160	21 $160
22 $161	23 $147	24 $146	25 $146	26 $147	27 $160	28 $159
29 $147	30 $146

Natra Bintan, a Tribute Portfolio Resort

Prices for Natra Bintan, a Tribute Portfolio Resort

Monthly average prices

About this property

Location

Room options

Tent, 1 King Bed, Garden View

Tent, 1 King Bed, Pool View

Tent, 2 Twin Beds, Garden View

Tent, 1 King Bed, Garden View (Whirlpool)

Tent, 1 King Bed, Pool View (Whirlpool)

Guest reviews of Natra Bintan, a Tribute Portfolio Resort

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Natra Bintan, a Tribute Portfolio Resort

Prices for upcoming dates

Business details