The Red Farm Relais & Spa

Positives: Staff were lovely Room was large Pool area nice Had a fridge Lots of plug sockets (3-pin and USB) Negatives: General smell of damp in the room Towels that were white with very obvious brown stains Bed mattress was sagging Bath tap running dark yellow water No inside lock on the door Constant banging from above Smell of egg from the toilet

The hotel itself was amazing - the pools, rooms and grounds. Fully booked but still not too many people. Breakfast was great too. Other reviewers complained about a few marks here and there, which is silly because it’s not a new property so naturally there will be small signs of wear and tear but I actually think it adds character. So in terms of the hotel itself 9/10. Where it lets itself down is the staff. The lady who booked us in and served us breakfast was 10/10, really warm and helpful (they should give her a pay rise!). The other staff werent a bit elusive. Maybe because there’s a spa in the hotel, the spa employees seem to do their own thing and aren’t helpful but even the other staff weren't great (I wasn’t asking for anything crazy, just a towel or a bowl etc). Also it seems that day spa customers are given better service but not the actual hotel guests. No one at any point asked us if we wanted drinks (except the lady who checked us in) which is strange as we would’ve spent a lot more money in there. Luckily there is a store less than a two minute walk away that is really well stocked next to a couple of places to eat (a Turkish restaurant and a stall that makes amazing sweet and savoury pastries that were super cheap). Overall I would go back as the hotel itself is beautiful but they really need to sort their staff out. Like I said because the store is so close it wasn’t a huge issue but the whole experience could’ve been a 10/10 with better staff and service!

Excellent! We had a great stay

Room was spotless, staff were very friendly and available all the time, breakfast was made to order and was lovely. Let us leave our bags all day as we had a late flight 👍

Amazingly comfortable bed!! A wonderful historic getaway. A perfect slice of paradise. The pool was the best to cool down. Loraine provided the best service!