Name: Holiday Inn Express & Suites Kingston-Ulster by IHG
Address: 1835 Ulster Avenue, Lake Katrine, New York, United States of America, Lake Katrine, New York, US
Price range: $113–$587 per night
Rating: 8.78

What guests think

Across reviews, Holiday Inn Express & Suites Kingston-Ulster by IHG is praised for clean, comfortable rooms, friendly staff, a convenient location, and well‑liked breakfast; drawbacks include a frequently closed pool, train noise, and occasional maintenance or Wi‑Fi issues.

Reviewers often note easy parking and on‑site EV charging via the front desk. Expect a modern, reliable stopover with practical conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests reported the indoor pool was closed during their stays. Parking is easy and free, and on-site EV chargers are available via the front desk.

Related guest reviews

6

Christopher

Aug 24, 2024

·

Stayed 1 night

The room was quiet. But the carpet seemed suspect, thank goodness I had my flip flops. The pool was closed due to some maintenance issue. When it was advertised to be open. The breakfast was decent and the staff was hospitable.

4

Wai fung

Feb 24, 2025

·

Stayed 2 nights

Incorrect website description, indoor pool is not open.

8

Maria Kathrina

Oct 27, 2024

·

Stayed 2 nights

Stay was comfortable. Pool was closed. Decent breakfast spread. Nice staff at the lobby and buffet area.

10

Farhad

Dec 12, 2024

·

Stayed 2 nights

The pool was out of service, which was very disappointing. That was pretty much the only negative thing during our stay

10

Marc

Aug 29, 2024

·

Stayed 1 night

Clean, free breakfast, free parking, excellent value.

10

Alexandros

Jun 26, 2025

·

Stayed 2 nights

I was very happy to stay here for a couple of nights. Amazing: - Lovely, friendly staff. - Clean. - Modern. - Rooms have good lighting. - The suite (which I got a free upgrade to) has nice furniture - a couch, a lounge chair with portable small table, and a desk. - Super nice bathroom & shower with quality shampoo / body wash. - Free EV Charging (which is not advertised in Expedia, you guys should add it, as it's what made me choose you) - Decent blackout for the night (except for one slightly annoying flashing light from a smoke sensor) - Good access for things to do around Kingston, but of course you'll need a car. Nitpicking really: - There is occasionally a tiny bit of noise from loud cars or trucks in the front-facing apartments, but it's really not too bad, the sound proofing is good. - The breakfast was fine, standard stuff, nothing special. - In order to charge your EV, you have to ask for the activation card every time you want to start the charge, and return it for other customers. The staff is very kind about it. Overall a really nice place and highly recommended.

8

Jai

Jan 7, 2024

·

Stayed 2 nights

Room was comfortable and clean. Sink would not drain, no maintenance available til morning, but it was fixed promply and properly. Wish I'd known the pool was closed indefinitely though.

10

Patrick

Aug 28, 2025

·

Stayed 1 night

Clean and tidy, EV chargers are easy to use (need to get access card from the front desk)

10

Björn

Jul 9, 2024

·

Stayed 1 night

Great hotel for a simple one night stop on a road trip. Friendly staff, quick check in. Spotless room, simple but good breakfast. Free parking outside.

8

Erin

Nov 29, 2024

·

Stayed 3 nights

Friendly staff, convenient location. Hopefully the pool reopens soon!

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Cleanliness

Cleanliness is a strong point, with many guests describing rooms and common areas as very clean or spotless. A few noted exceptions included stained lobby furniture or isolated bathroom and carpet issues.

Related guest reviews

10

Brian

Oct 24, 2023

·

Stayed 4 nights

Hotel was clean, breakfast was good, staff was good.

10

michael

Jun 2, 2024

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Stayed 3 nights

Clean facility. Decent buffet breakfast. Nice clean room

10

Alfred

Nov 2, 2025

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Stayed 1 night

Room spotless,bed extremely comfortable

2

Svitlana

Oct 9, 2024

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Stayed 1 night

Pool was closed. Room was dirty on the first floor next to lobby. Lots of noise from drunk people and passing by trains.

10

Lori

Oct 23, 2023

·

Stayed 3 nights

Our stay at the Holiday Inn Express & Suites Kingston - Ulster was excellent from check-in to check-out. Richard at the front desk could not have been more polite or kind and bent over backwards to make sure that all of our rooms were not only on the same floor, but also right next to each other. The rooms were extremely comfortable and clean. The only thing that detracted from our stay is that the furniture in the lobby was all stained very badly. Also, there was not enough comfortable furniture in the lobby or in the breakfast area. Those areas could definitely be made more inviting and comfortable.

8

David

Jan 7, 2024

·

Stayed 1 night

Overall a good experience. Front desk staff was outstanding. Room could use a deep cleaning on the rugs. Shower had some mold in the door track but I'm sure the cleaning staff gets paid next to nothing so it's understandable. Bathroom sink drain needs adjustment ant the toilet ran on occasion.

10

Tira

Nov 29, 2025

·

Stayed 2 nights

Room was very clean, shower pressure was great and the bed was super comfortable.

10

Terilyn

Oct 5, 2025

·

Stayed 1 night

Very clean, and comfortable!!!

10

Maria

Nov 3, 2023

·

Stayed 1 night

Hotel was very clean and welcoming

10

Brit

Apr 8, 2023

·

Stayed 1 night

I'm *very* picky when it comes to hotels and was so pleasantly surprised with my Holiday Inn Express & Suites Kingston-Ulster room! It was so, so clean!! The staff were friendly and helpful. . .I'm already visiting my next stay! I would highly recommend this hotel over more expensive Airbnbs.

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Rooms

Rooms are generally modern, spacious, and comfortable, with many praising the beds. Some guests reported noise from trains or road traffic, dated or unreliable tech/Wi‑Fi, and occasional maintenance issues like faulty blinds or HVAC controls.

Related guest reviews

8

theresa

Feb 11, 2024

·

Stayed 1 night

Had a good night here after a lovely day in Rhinebeck. Only thing that was a bit of a bummer was the pool wasn’t open and the train that comes thru like every 40 mins blaring its horn right as it crosses by the hotel!!!! That train would be the only reason i wouldn’t stay here again.

8

Rachel

May 7, 2025

·

Stayed 1 night

Spacious room, easy to get to. Will stay again.

10

MONICA

May 5, 2025

·

Stayed 1 night

Very good customer service, breakfast staff was excellent. Note a bit of traffic noise if room faces road. Wonderful time with family.

10

Erica

May 21, 2024

·

Stayed 1 night

Such a great hotel. The rooms are so big and the beds are so great. The staff is also extremely friendly!

8

ROBERT

Nov 16, 2024

·

Stayed 13 nights

Dated technology in the room

10

Maureen

Oct 13, 2025

·

Stayed 2 nights

Room was spacious & clean.Bed was comfortable The room was excellent. Staff very nice helpful friendly. Lobby clean bright open and airy.Did not care for the breakfast. Hot meal was good but the package pastry,hot buns and bagels were terrible.Look for a better company. They were all very dry. Coffee and lemon water offered was very good. Need to have maps of Kingston available for visitors. Navigational systems don't allow you to see the big picture of the city.

2

Mason

Nov 10, 2024

·

Stayed 2 nights

Disappointing. Very loud trains coming by every hour or so blowing the horn a dozen times, even at 4am. Tv is small and the cable service is extremely slow and outdated. Wifi was useless, kept dropping and never could get full signal in my room. Cell signal was very weak in the area as well. Had to go to the lobby to get usable wifi. The toilet ran constantly over my 2 day stay. Notified the front desk and they said it was fixed but it definitely wasn’t. Staff was friendly at check in but were not friendly at all at check out. They were not interested in hearing my feedback. Positives are that the facility is clean and beds were comfortable. Wish mgmt would have been more helpful and accommodating.

10

Tira

Nov 29, 2025

·

Stayed 2 nights

Room was very clean, shower pressure was great and the bed was super comfortable.

4

Khaled

Mar 31, 2024

·

Stayed 1 night

Blinds in the room were not working which meant that the room was always dark. Also desk chair was broken.

10

Erica

May 29, 2023

·

Stayed 1 night

Beautiful hotel. Spacious rooms

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Service

Service is widely praised as friendly, helpful, and efficient, with staff often accommodating special requests or upgrades. A few reviews mention poor handling of reservations or checkout communication.

Related guest reviews

10

Kelly

Feb 23, 2025

·

Stayed 2 nights

We came in for a funeral and the staff was great. Let us check in early. Very helpful.

10

Nhi

Dec 29, 2023

·

Stayed 2 nights

Front desk staffs were friendly and helpful. Great hotel. Highly recommend staying here.

2

Deidre

Aug 4, 2023

·

Stayed 1 night

The woman at the desk is horrible. She cancelled our 2nd night room and not only did we lose out on our money, but she would not and still hasn’t released the money for then incidental. She was very rude and needs training in customer service.

10

Lori

Oct 23, 2023

·

Stayed 3 nights

Our stay at the Holiday Inn Express & Suites Kingston - Ulster was excellent from check-in to check-out. Richard at the front desk could not have been more polite or kind and bent over backwards to make sure that all of our rooms were not only on the same floor, but also right next to each other. The rooms were extremely comfortable and clean. The only thing that detracted from our stay is that the furniture in the lobby was all stained very badly. Also, there was not enough comfortable furniture in the lobby or in the breakfast area. Those areas could definitely be made more inviting and comfortable.

10

Emily

Jan 12, 2025

·

Stayed 1 night

The breakfast crew was especially sweet. They checked on us, made conversation, and kept us well-supplied with bacon. The front desk also upgraded us. We were impressed by the whole experience.

10

Valeria

Apr 28, 2025

·

Stayed 1 night

🌟🌟🌟🌟🌟🌟🌟 Nicely done Ni!! (manager) your teamwork shows-Great service and stay, the staff and team were ready to help. Everyone was very pleasant and accommodating!!

10

Adrienne

May 28, 2025

·

Stayed 1 night

Lovely service from all the staff, our 3rd stay here.

10

John

May 30, 2025

·

Stayed 2 nights

This Holiday Inn Express was clean and cheerful, with a wonderful free breakfast. The staff was very helpful efficient, with the front desk securing us a wheelchair-accessible room we needed and the service staff being equally helpful.

10

William

Apr 24, 2023

·

Stayed 1 night

The best place we have stayed in the area and we have been to 5 or 6 hotels. Clean, updated, and the staff is incredible. Polite, professional, upbeat, engaging. Breakfast is 5 star for us as a family. Won't stay anywhere else when we're in the area from now on.

10

Shauna

Oct 25, 2025

·

Stayed 1 night

Quick check-in, friendly staff, new and clean, comfy bed.

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Location

Convenient for Kingston and nearby towns, close to highways and shopping, and easy to access. Some guests noted noise from passing trains or traffic, and one mentioned exterior lighting could be brighter at night.

Related guest reviews

8

Mark

Dec 30, 2024

·

Stayed 1 night

I thought it was very noisy. It seemed like people were up all hours of the night. It was not a restful stay. On the other hand, the breakfast was great and your two hosts at breakfast were extremely helpful. They are a great asset to your chain. Job well done. Your outside premises could be brighter. We arrived after dark and it was difficult to see. You could also make the entrance to the hotel from the street much brighter.

8

James

Sep 29, 2025

·

Stayed 1 night

We have stayed at this location several times. It is near events we visit annually. Good value. Not far from highways. Shopping & food spots all within 2 miles. It has been consistent place to stay each time. Within the greater Kingston area, Saugerties 10 minutes and Woodstock within around 20 minutes.

8

theresa

Feb 11, 2024

·

Stayed 1 night

Had a good night here after a lovely day in Rhinebeck. Only thing that was a bit of a bummer was the pool wasn’t open and the train that comes thru like every 40 mins blaring its horn right as it crosses by the hotel!!!! That train would be the only reason i wouldn’t stay here again.

10

MONICA

May 5, 2025

·

Stayed 1 night

Very good customer service, breakfast staff was excellent. Note a bit of traffic noise if room faces road. Wonderful time with family.

10

Jeffrey

Apr 16, 2023

·

Stayed 1 night

Convenient and close to Kingston and Bard

10

Sandra

May 30, 2025

·

Stayed 2 nights

Clean, safe, close to everything

10

Walter

May 6, 2024

·

Stayed 1 night

Clean, quiet, comfortable beds and rooms. Nice buffet breakfast included. Just on the edge of the main big box shopping district.

10

JAY

Sep 10, 2025

·

Stayed 1 night

Great location !

10

Cucphuong

Sep 15, 2025

·

Stayed 1 night

Great hotel and great location. Excellent rate. Room and bathroom very clean and quiet. Front desk personnel was very professional and courteous.

10

Hsiuan-Lin

Dec 31, 2024

·

Stayed 1 night

Clean and spacious room, not far from Catskills

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Dining

Breakfast is widely praised for variety and taste, with friendly staff and a popular pancake machine. Some found a few items basic or dry, and seating can feel limited when busy.

Related guest reviews

10

Rose

Mar 24, 2025

·

Stayed 1 night

The room was exceptionally nice, meticulously clean, and the bed was extremely comfortable. For a hotel offering complimentary Continental breakfast, it was impressive. The staff exhibited professionalism and friendliness. I would highly recommend this establishment to anyone seeking accommodations in the area. Its proximity to numerous restaurants and shopping venues adds to its convenience.

10

MONICA

May 5, 2025

·

Stayed 1 night

Very good customer service, breakfast staff was excellent. Note a bit of traffic noise if room faces road. Wonderful time with family.

8

Randy

Jun 10, 2025

·

Stayed 1 night

Excellent breakfast in common area. Food was hot, tasty and abundant. As these complimentary breakfasts often go, this one was remarkable.

10

Anthony

Sep 29, 2025

·

Stayed 2 nights

Excellent breakfast, clean facility…..

10

Emily

Jan 12, 2025

·

Stayed 1 night

The breakfast crew was especially sweet. They checked on us, made conversation, and kept us well-supplied with bacon. The front desk also upgraded us. We were impressed by the whole experience.

8

Cynthia

Mar 10, 2025

·

Stayed 2 nights

Very nice rooms, good inclusions such as fridge, microwave, coffee maker, & free wifi. Breakfast just okay, not very good eggs & sausage.

10

Maureen

Oct 13, 2025

·

Stayed 2 nights

Room was spacious & clean.Bed was comfortable The room was excellent. Staff very nice helpful friendly. Lobby clean bright open and airy.Did not care for the breakfast. Hot meal was good but the package pastry,hot buns and bagels were terrible.Look for a better company. They were all very dry. Coffee and lemon water offered was very good. Need to have maps of Kingston available for visitors. Navigational systems don't allow you to see the big picture of the city.

10

Juan

Nov 4, 2024

·

Stayed 1 night

Great location. We stayed 1 night for concert at Levon Helm Studio in Woodstock. Very clean. Many dining options in area. Friendly Staff. Good breakfast: pancakes, eggs, 2 sausage, cinnamon buns, oatmeal. Large room, comfortable bed. Large bathroom. Modern decor.

10

Lynn

Jul 11, 2025

·

Stayed 1 night

The pancake machine was a hit with my kids.

10

Mary

Jul 12, 2024

·

Stayed 1 night

This was the cleanest hotel we stayed at on our road trip - everything was immaculate. The breakfast was top-notch, with fresh fruit and many options. Our son enjoyed using the pancake machine! The staff members were extremely professional. The beds are quite firm. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$135
March	$119
April	$137
May	$201
June	$187
July	$208
August	$228
September	$207
October	$235
November	$145
December	$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $266	17 $180	18 $250	19 $319
20 $160	21 $128	22 $138	23 $145	24 $149	25 $311	26 $406
27 $133	28 $168	29 $186	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $259	2 $294	3 $441
4 $145	5 $153	6 $181	7 $182	8 $203	9 $346	10
11 $168	12 $168	13 $176	14 $190	15 $232	16 $587	17 $586
18 $203	19 $164	20 $171	21 $156	22 $183	23 $441	24 $388
25 $113	26 $137	27 $137	28 $137	29 $148	30 $267	31 $294

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Kingston-Ulster by IHG

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