Unfortunately I was not pleased during my stay at Holiday Inn Express on May 16-17, 2026. I was given a room on the first floor which I was uncomfortable with and asked for a room on another floor. Without looking for another room, the front desk attendant, immediately said no rooms were available. I understand the hotel was possibly full, but I doubt it was 100%. The air conditioner in room 108 was not working. I called the front desk and was told the maintenance staff would not be available until Monday. I asked for another room and was told none were available. The temperature in the room was 73 degrees when I arrived and was 76 uncomfortable degrees when I left on May 17th. Because of the high temperature and humidity in the room, I was not able to have a comfortable restful night. I have friends and family in the area, but will not be staying at this hotel in the future.
Unfortunately I was not pleased during my stay at Holiday Inn Express on May 16-17, 2026. I was given a room on the first floor which I was uncomfortable with and asked for a room on another floor. Without looking for another room, the front desk attendant, immediately said no rooms were available. I understand the hotel was possibly full, but I doubt it was 100%. The air conditioner in room 108 was not working. I called the front desk and was told the maintenance staff would not be available until Monday. I asked for another room and was told none were available. The temperature in the room was 73 degrees when I arrived and was 76 uncomfortable degrees when I left on May 17th. Because of the high temperature and humidity in the room, I was not able to have a comfortable restful night. I have friends and family in the area, but will not be staying at this hotel in the future.