Alva Valley Hotel

Our stay didn't happen. I called in advance to ask if the fires are an issue and if it is safe to come. The response from manager was that there are no issues, other than TV not working, and that it is totally safe. We got there to find out that there are in fact issues - the smoke smell was prevalent. Less important, the Internet also was out. My wife has asthma and couldn't safely stay there. The manager tried to convince us that there was no smoke smell. He refused to give us a refund. We left anyways and are now trying to get a refund from hotels.com, which is "looking into it." We drove three hours to get to this place. Recommend you save your time, money and aggravation.

Everything was great. The staff was very helpful and friendly. The breakfast was fantastic! No complaints and will stay there again!

We absolutely loved our stay at Alva Valley. Great atmosphere, breakfast & amazing customer service with very nice rooms. So nice to escape from the crowds in Porto. We stayed here after our drive through Douro Valley. Highly recommend coming here to unwind.

Beautiful area of Portugal. Very nice Hotel the staff was very friendly. My concern was that when I booked they offered a cocktail upon checking in, I hinted many times to the manager and staff? We never got any response. The listing is very misleading we were to be booked to a hotel 2 hours away.

Hotel excelente num local muito agradável e tranquilo. as instalações são ótimas e o pessoal muito solicito e gentil. Embora o restaurante do hotel não funcionar no dia da minha hospedagem há algumas opções de restaurantes próximos mas não muitas. O pequeno almoço estava ótimo e muito bem servido com frutas e omeletes saborosos ! Fiquei arrependido de me hospedado por apenas 1 noite. O Hotel e a região merece no mínimo 2 diárias.