Name: Home2 Suites by Hilton Prattville
Address: 2505 Legends Drive, Prattville, Alabama, USA, Prattville, Alabama, US
Price range: 164 $–365 $ per night
Rating: 8.2

Was Gäste sagen

Im Home2 Suites Montgomery Prattville loben Reisende oft das freundliche Personal, die geräumigen Suiten und die günstige Lage in der Nähe von Restaurants und der Interstate. Allerdings weisen Bewertungen auch auf eine uneinheitliche Sauberkeit, abgenutzte Möbel und wiederkehrende Wartungsprobleme hin, die den Komfort beeinträchtigen.

Häufige Probleme sind befleckte oder klebrige Teppiche, muffige oder tierische Gerüche, defekte Klimaanlagen und Türschlösser sowie gelegentliche Lärmbelästigung von Zimmern darüber. Die Einrichtungen erhalten gemischtes Feedback: Das Fitnessstudio und die Wäscherei sind nützlich und es stehen Ladestationen für Elektrofahrzeuge zur Verfügung, aber die Schließung oder der schlechte Zustand des Pools sowie die Qualität oder Vielfalt des Frühstücks sind uneinheitlich. Erwarten Sie realistische Bedingungen in Bezug auf Wartung und Ausstattung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Verfügbarkeit und der Zustand des Pools variieren (für einige geschlossen oder grünlich, für andere sehr sauber oder beheizt). Das Fitnessstudio und die Wäscherei sind nützlich, und es stehen Ladestationen für Elektrofahrzeuge zur Verfügung.

Reinigung

Das Feedback ist gemischt: Einige berichten von sauberen Zimmern, aber viele weisen auf befleckte oder klebrige Teppiche, tierische oder muffige Gerüche, Schimmel, Kakerlaken und versäumte Reinigung hin (z. B. ungewechselte Bettwäsche, schmutzige Oberflächen, zurückgelassene Speisen).

Zimmer

Gäste schätzen die großen, Suiten-ähnlichen Grundrisse, und einige fanden die Betten bequem, aber es gibt immer wieder Probleme mit abgenutzten Möbeln, defekten Klimaanlagen/Thermostaten und Schlössern, unebenen oder weichen Böden sowie Lärm von Zimmern darüber.

Dienstleistung

Die Mitarbeiter werden häufig als freundlich, hilfsbereit und schnell bei der Lösung von Problemen beschrieben, obwohl mehrere Bewertungen Probleme beim Check-in oder der Abrechnung, Handtuchmangel, langsame Reaktionszeiten und gelegentliche unprofessionelle Interaktionen erwähnen.

Ähnliche Gästebewertungen

8

Paul

9. März 2024

·

Aufenthalt am 1 Nacht

Desk clerk gave us the wrong key cards so we couldn’t get in the room initially. He then laughed at his mistake w/o apologizing. Food at breakfast was marginal in both taste and quantity.

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4

Roberta

28. März 2025

·

Aufenthalt am 5 Nächte

If you want to have enough towels for the people in your room, this isn't the place to stay. We had four people on our reservation. The first of five nights we only had two towels. We went to the front, and we were told they didn't have any more. They would give us four the next day. On the second day, we did not receive four. We also told them the deadbolt was not working. They said they would send somebody but did not. On the third day I was finally able to get enough towels for the people in our room. Then, they finally gave us room service on the fourth day but again only left us with two towels. The sign in the bathroom said towels would be refreshed every two days. I was told, "They were really busy" on the day I was able to secure enough towels for the people in our room. Overall, it was a horrible experience, and they were unresponsive to our needs (which were basic to the number of people on our reservation). They never fixed the lock. There was mold around all the handrails in the shower, and all the hand towel racks were rusted out. We responded to texts from them, stopped at the front desk to speak to people, and emailed. I would never recommend this hotel to anyone.

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8

Daniel

26. Juli 2025

·

Aufenthalt am 1 Nacht

Property was clean. Problem checking in after they charged my card I realized later that I had already paid for it over a month ago when I booked it on Expida. After talking with them the manager saw it was a mistake and said she would reimburse the charges. Other than that one problem everything else was good except it take a very long time for hot water in shower to get hot.

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10

Debra J.

26. Okt. 2025

·

Aufenthalt am 1 Nacht

I loved interacting with Jared at the front desk, Rob during breakfast, and Maddie in hospitality. All of them were great and made me feel welcome. You have the BEST breakfast!!!!! I enjoyed using the gym. Loved that it was open 24 hours and had towels. My only problem had nothing to do with the hotel, it was the fact that the people who were above my room walked hard on the floor and kept me up longer than I planned.

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8

Sean

3. Nov. 2025

·

Aufenthalt am 2 Nächte

The staff was and is always great! This time I was unable to to check in my room upon arriving. My key would not work and they did just experience a key card issue. Staff and I return to my room and my key worked this time. Walking into the bathroom it was used toilet and the seat was dirty. A blowout had occurred. Bathroom trash was full!! Told front desk. They corrected the situation. Like I said the staff here are amazing attitudes and smiles.

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10

CA

29. Mai 2025

·

Aufenthalt am 1 Nacht

When we visit this area again. We will stay here . The front desk clerk on the morning of 5/27/25-5/28/25 I don’t remember his name. He was so friendly and helpful. He is the reason, we will stay here again.

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2

Daleeshia

13. März 2025

·

Aufenthalt am 1 Nacht

Did not get the opportunity to stay at or see the Home to Home Suites in Prattville. Unfortunately my vehicle left me stranded, even though I did attempt to cancel the reservation. I was late and the institution was unable to assist. I did purchase the travel insurance via Expedia and again was denied. The travel insurance does not cover personal vehicle use. Representatives at Home to Home were unwavering and I was not able to get my $261.02 refunded. Not to customer friendly

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10

Bart

8. Okt. 2025

·

Aufenthalt am 2 Nächte

The Staff at the hotel were amazing.

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10

Louise

1. Juli 2025

·

Aufenthalt am 1 Nacht

A young lady by the name of Africa was cleaning the rooms. She saw me struggling with my door key and she came to help me without my asking. She took the key back to be rekeyed and brought it back to me. I am a 75 year old lady traveling with her invalid husband and this to me is the way service ought to be. On that same evening, another lady saw me going down the hall with an empty luggage cart and she offered to take it downstairs for me. I would recommend this place to anyone.

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2

Mark

13. Jan. 2024

·

Aufenthalt am 1 Nacht

After booking this property on Expedia and arriving the gentleman at check in could not find our reservation. He looked for several minutes and told us we were not in their system and I would have to contact Expedia. I was able to call and talk with an agent from Expedia who found our reservation and was able to give me a confirmation number for the hotel reservation which was different than my itinerary number. I returned to the check in person and he still couldn’t find it. He then called someone else with the hotel and told them the situation and then entered our confirmation number somehow and miraculously there was our reservation all along. Obviously he did not have a clue what he was doing and what should have been a 5 minute transaction turned into a 30 minute ordeal. Now onto the room. The carpet had numerous stains all over it. It was disgusting. One of the two bedspreads also had a very noticeable brown stain on it. Again, disgusting. The bathroom door was the sliding barn style door. Somehow it was stuck and would not budge so it could not be moved or closed. The hallway smelled like somebody has been cooking spaghetti out there and you could clearly hear the people moving about in the room above us. The next morning the temperature outside was in the upper 20’s and it was cool in the room so I tried to switch the thermostat over to heat which did not work. I then tried to turn the AC up but it continued to blow cold air. The breakfast bar was lousy and late

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage in der Nähe der Interstate, Restaurants und Einkaufsmöglichkeiten; viele erwähnen eine sichere, ruhige Gegend.

Gastronomie

Die Bewertungen zum Frühstück sind uneinheitlich: Einige loben die Vielfalt und den Geschmack, während viele die Auswahl als begrenzt, kalt oder fehlend empfinden (z. B. kein Fleisch), und die abgepackten Eierspeisen sind nicht ansprechend.

Monat	Durchschnittspreis
Januar	188 $
Februar	177 $
März	206 $
April	186 $
Mai	210 $
Juni	197 $
Juli	179 $
August	181 $
September	169 $
Oktober	168 $
November	179 $
Dezember	161 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $254	15 $309	16 $254	17 $187	18 $298	19 $266
20 $180	21 $365	22 $335	23 $335	24 $210	25 $182	26 $187
27 $170	28 $173	29 $173	30 $173

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $173	2 $272	3 $182
4 $164	5 $206	6 $232	7 $235	8 $211	9 $321	10 $325
11 $182	12 $205	13	14 $247	15 $280	16 $294	17 $271
18 $289	19 $253	20 $338	21 $241	22 $194	23	24
25 $236	26 $233	27 $268	28 $242	29 $228	30 $218	31 $219

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studio, 1 King-Bett, barrierefrei, Badewanne

Studio, 2 Queen-Betten, barrierefrei, Nichtraucher (hearing acc)

Studio, 2 Queen-Betten, barrierefrei, Nichtraucher (w/ bathtub)

Studiosuite, 1 King-Bett, Nichtraucher

Suite, 1 King-Bett, barrierefrei, Nichtraucher (w/ roll-in shower)

Suite, 1 Schlafzimmer, Nichtraucher

Suite, 1 King-Bett, barrierefrei, Nichtraucher (hearing acc)

Studio, 2 Queen-Betten, Nichtraucher

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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Optionale Extras

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