Star Palace Beach Hotel
78 $
/ Nacht
Ø-Preis November
Preise für Star Palace Beach Hotel
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
78 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Star Palace Beach Hotel ist März mit durchschnittlich 59 $ pro Nacht der günstigste Monat und Juli mit 109 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 63 $ |
| Februar | 69 $ |
| März | 59 $ |
| April | 75 $ |
| Mai | 76 $ |
| Juni | 81 $ |
| Juli | 109 $ |
| August | 103 $ |
| September | 79 $ |
| Oktober | 74 $ |
| November | 78 $ |
| Dezember | 81 $ |
J
F
M
A
M
J
J
A
S
O
Nov · 78 $
N
D
Am teuersten: Juli (ca. 109 $)
Am günstigsten: März (ca. 59 $)
Über diese Unterkunft
Verpasse folgende Freizeitmöglichkeiten nicht: Außenpool und Fitnessmöglichkeiten. Zu den Highlights gehören auch kostenloses WLAN und ein Concierge-Service.
Annehmlichkeiten
Verpasse folgende Freizeitmöglichkeiten nicht: Außenpool und Fitnessmöglichkeiten. Zu den Highlights gehören auch kostenloses WLAN und ein Concierge-Service.
Services der Unterkunft
Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, eine Gepäckaufbewahrung und ein Aufzug. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße internationale Küche im Pelican, einem der 3 Restaurants dieses Hotels, oder nutz den Zimmerservice (bitte Zeiten beachten). Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:30 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Buche einen Aufenthalt in einem der 120 Zimmer mit Flachbildfernseher. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes in Laptop-Größe und Wasserkocher mit Kaffee-/Teezubehör.
Lage
Star Palace Hotel in Mazatlán (Zona Dorada) ist nur 15 Minuten Fahrt von Der Mazatlan Malecón und Plaza Machado entfernt. Dieses Hotel in Strandnähe ist 9,5 km von Playa Olas Altas und 0,3 km von Inseln und Schutzgebiete im Golf von Kalifornien entfernt.
In der Nähe
Inseln und Schutzgebiete im Golf von Kalifornien(0.1 Meilen)
Playa Sábalo(0.1 Meilen)
Playa Punta Camarón(1.5 Meilen)
Sea Shell City Museum(1.6 Meilen)
Reserva Ecológica Islas de Mazatlán(1.7 Meilen)
El Cid Country Club Golfplatz(1.9 Meilen)
Bula(2 Meilen)
MonteCarlo Casino(2 Meilen)
Casino del Rey(2 Meilen)
Monumento a la Familia(2.2 Meilen)
Teufelshöhle(2.3 Meilen)
Der Mazatlan Malecón(2.3 Meilen)
Mazatlán Buchstaben(2.3 Meilen)
Galerias Mazatlán(2.3 Meilen)
Pacific Golf Center(2.6 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen General Rafael Buelna Intl. (MZT)(16.3 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Reinigung
Safe
Lage
Avenida Camarón Sábalo, El Encanto, Mazatlán, Bundesstaat Sinaloa, Mexiko
Inseln und Schutzgebiete im Golf von Kalifornien (0.1 Meilen)
Playa Sábalo (0.1 Meilen)
Playa Punta Camarón (1.5 Meilen)
Sea Shell City Museum (1.6 Meilen)
Reserva Ecológica Islas de Mazatlán (1.7 Meilen)
El Cid Country Club Golfplatz (1.9 Meilen)
Zimmeroptionen
7
Standardzimmer, Meerblick
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
9
Standard Room, 2 Double Beds, No View
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
8
Standardzimmer, 2 Doppelbetten
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
8
Standardzimmer
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Star Palace Beach Hotel
7.7
Gut
Basierend auf 368 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
14%
Paare
15%
Familien
54%
Gruppen
15%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Star Palace Beach Hotel loben Gäste immer wieder die Lage direkt am Strand und einige sehr freundliche Mitarbeiter, warnen aber viele vor Lärm der lebhaften Ausgehmöglichkeiten bis spät in die Nacht, unregelmäßigem Service und einem All-Inclusive-Angebot mit begrenztem und uneinheitlichem Essen und Zeitplänen.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Star Palace Beach Hotel loben Gäste immer wieder die Lage direkt am Strand und einige sehr freundliche Mitarbeiter, warnen aber viele vor Lärm der lebhaften Ausgehmöglichkeiten bis spät in die Nacht, unregelmäßigem Service und einem All-Inclusive-Angebot mit begrenztem und uneinheitlichem Essen und Zeitplänen.
Die Zimmer sind einfach ausgestattet, es fehlen Annehmlichkeiten wie ein Kühlschrank oder eine Kaffeemaschine, und einige fanden die Betten hart; Wi-Fi ist im Allgemeinen gut, aber nicht für jeden zuverlässig. Die Rückmeldungen zur Sauberkeit sind gemischt und reichen von makellosen Zimmern und gepflegten Außenanlagen bis hin zu schmutzigen Aufzügen, Geruch am Pool, Schimmel und gelegentlichem Schädlingsbefall. Zur Ausstattung gehören ein direkter Strandzugang und ein lebhafter Pool, aber die Parkplätze sind begrenzt und die Aufzüge können klein oder abgenutzt wirken. Erwarten Sie einen lebhaften Strandaufenthalt, der am besten für Reisende geeignet ist, die Wert auf die Lage legen und nicht auf Ruhe verzichten möchten.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Der Zugang zum Strand und ein lebhafter Poolbereich werden von einigen Gästen als positiv hervorgehoben. Wiederholte Beschwerden beziehen sich auf begrenzte Parkmöglichkeiten und kleine oder schmutzige Aufzüge, und der Pool kann überfüllt oder schlecht gepflegt sein.
Ähnliche Gästebewertungen
8
Jennifer Lee Ann
17. Feb. 2023
·
Aufenthalt für 7 Nächte
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15. Mai 2024
·
Aufenthalt für 6 Nächte
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13. Aug. 2024
·
Aufenthalt für eine Nacht
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
stephen
15. Apr. 2024
·
Aufenthalt für 7 Nächte
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27. Apr. 2023
·
Aufenthalt für 2 Nächte
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10. Feb. 2023
·
Aufenthalt für 14 Nächte
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26. März 2023
·
Aufenthalt für 7 Nächte
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10. Apr. 2023
·
Aufenthalt für 3 Nächte
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15. Apr. 2024
·
Aufenthalt für 4 Nächte
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14. Nov. 2023
·
Aufenthalt für 3 Nächte
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Rückmeldungen sind gemischt: Einige Gäste lobten makellose Zimmer und allgemeine Sauberkeit, während andere schmutzige Aufzüge und Flure, Geruch am Pool oder Schimmel, Undichtigkeiten und gelegentliche Ameisen meldeten.
Ähnliche Gästebewertungen
2
Patrick
15. Mai 2024
·
Aufenthalt für 6 Nächte
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13. Aug. 2024
·
Aufenthalt für eine Nacht
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
Anel Mariela
5. Juni 2023
·
Aufenthalt für 4 Nächte
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
8
karla lorena
7. März 2024
·
Aufenthalt für 6 Nächte
La limpieza es mala y demasiado ruidoso desde que amanece
La limpieza es mala y demasiado ruidoso desde que amanece
4
ANGUS
10. Feb. 2023
·
Aufenthalt für 14 Nächte
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26. März 2023
·
Aufenthalt für 7 Nächte
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
2
Enrique
30. Dez. 2022
·
Aufenthalt für eine Nacht
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
6
michael
15. Apr. 2024
·
Aufenthalt für 4 Nächte
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
4
Jorge
18. Feb. 2024
·
Aufenthalt für eine Nacht
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
8
Nestor
18. Juli 2023
·
Aufenthalt für 2 Nächte
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind einfach eingerichtet und es fehlen gängige Annehmlichkeiten wie ein Kühlschrank, eine Mikrowelle oder eine Kaffeemaschine. Einige wünschten sich mehr Stauraum oder Spiegel. Mehrere bemängelten harte Betten und störenden Straßenlärm, während das Wi-Fi von sehr gut bis unzuverlässig reichte.
Ähnliche Gästebewertungen
2
Vernen
1. Feb. 2023
·
Aufenthalt für 21 Nächte
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
8
Karla
21. März 2023
·
Aufenthalt für 2 Nächte
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
8
Jennifer Lee Ann
17. Feb. 2023
·
Aufenthalt für 7 Nächte
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15. Mai 2024
·
Aufenthalt für 6 Nächte
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15. Apr. 2024
·
Aufenthalt für 7 Nächte
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
8
CITLALI JAZMIN REYES
23. Mai 2024
·
Aufenthalt für 3 Nächte
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
6
Rosa Ana
15. Sept. 2025
·
Aufenthalt für 6 Nächte
Muy buen internet en todas las instalaciones
Muy buen internet en todas las instalaciones
6
maricela
3. Juni 2022
·
Aufenthalt für 3 Nächte
La verdad las camas son muy incómodas pero de hay en más esta bien
La verdad las camas son muy incómodas pero de hay en más esta bien
8
Nestor
18. Juli 2023
·
Aufenthalt für 2 Nächte
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
6
Agustin
15. Apr. 2024
·
Aufenthalt für 4 Nächte
Rooms needed. Mini fridge,.microwave
Rooms needed. Mini fridge,.microwave
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service ist unbeständig: Viele lobten freundliches, aufmerksames Personal und einige hilfreiche Check-in-Erlebnisse, während andere von unhöflicher Behandlung, untätigem Rezeptionisten und Problemen beim Check-in oder der Bezahlung berichteten.
Ähnliche Gästebewertungen
2
Vernen
1. Feb. 2023
·
Aufenthalt für 21 Nächte
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
10
Sergio
16. Apr. 2023
·
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
2
Gladys
14. Apr. 2024
·
Aufenthalt für 5 Nächte
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
10
Jorge Armando
25. Apr. 2024
·
Aufenthalt für 4 Nächte
Excelente servicio
Excelente servicio
10
Alejandra
2. Sept. 2024
·
Aufenthalt für eine Nacht
Excelente atención
Excelente atención
2
Patrick
15. Mai 2024
·
Aufenthalt für 6 Nächte
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
10
Griselda
20. Apr. 2025
·
Aufenthalt für 3 Nächte
Excelentes vacaciones y servicio!!!
Excelentes vacaciones y servicio!!!
4
ARMANDO
17. Mai 2024
·
Aufenthalt für 4 Nächte
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
4
Jorge
18. Feb. 2024
·
Aufenthalt für eine Nacht
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
10
Briss
18. Okt. 2024
·
Aufenthalt für 2 Nächte
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Direkt am Strand und zu Fuß erreichbar zu vielen Restaurants, aber mehrere Bewertungen warnen vor sehr lauter Nachtclubmusik und Straßenmusik von gegenüber, die bis etwa 4 Uhr morgens andauern kann.
Ähnliche Gästebewertungen
8
Jennifer Lee Ann
17. Feb. 2023
·
Aufenthalt für 7 Nächte
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
6
stephen
15. Apr. 2024
·
Aufenthalt für 7 Nächte
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27. Apr. 2023
·
Aufenthalt für 2 Nächte
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10. Feb. 2023
·
Aufenthalt für 14 Nächte
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
4
IMELDA
19. März 2024
·
Aufenthalt für 2 Nächte
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
6
Amanda
26. März 2023
·
Aufenthalt für 7 Nächte
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Araceli M
2. Okt. 2024
·
Aufenthalt für 2 Nächte
Staff was awesome it’s in a great area.
Staff was awesome it’s in a great area.
6
michael
15. Apr. 2024
·
Aufenthalt für 4 Nächte
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
8
CITLALI JAZMIN REYES
23. Mai 2024
·
Aufenthalt für 3 Nächte
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
8
Nestor
18. Juli 2023
·
Aufenthalt für 2 Nächte
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Häufige Beschwerden über das All-Inclusive-Angebot: begrenzte Vielfalt und Qualität, Restaurants, die spät oder unregelmäßig öffnen, kleine Getränkeportionen und Warteschlangen für Reservierungen. Einige Gäste mochten bestimmte Speisen oder wählten stattdessen Restaurants in der Nähe.
Ähnliche Gästebewertungen
2
Patrick
15. Mai 2024
·
Aufenthalt für 6 Nächte
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15. Apr. 2024
·
Aufenthalt für 7 Nächte
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Mayra Yasmin
6. Mai 2023
·
Aufenthalt für eine Nacht
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
6
Anel Mariela
5. Juni 2023
·
Aufenthalt für 4 Nächte
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
4
ANGUS
10. Feb. 2023
·
Aufenthalt für 14 Nächte
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26. März 2023
·
Aufenthalt für 7 Nächte
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10. Apr. 2023
·
Aufenthalt für 3 Nächte
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15. Apr. 2024
·
Aufenthalt für 4 Nächte
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14. Nov. 2023
·
Aufenthalt für 3 Nächte
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
4
Hector
6. Apr. 2023
·
Aufenthalt für 7 Nächte
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
8
Melissa
23. Mai 2026
·
Aufenthalt für 2 Nächte
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
10
Cesar Omar
10. Apr. 2026
·
Aufenthalt für eine Nacht
Solo personal de bar y restaurante pueden mejorar su servicio
Solo personal de bar y restaurante pueden mejorar su servicio
10
SANDY YULENI
10. Apr. 2026
·
Aufenthalt für eine Nacht
Muy bien y elegante
Muy bien y elegante
10
Magdalicia
6. Apr. 2026
·
Aufenthalt für 2 Nächte
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
10
Rodolfo Fabio
8. Jan. 2026
·
Aufenthalt für 2 Nächte
Todo bien
Todo bien
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Bis 11:30
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-12: 109.75777984204103USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 102.84718862988282USD
- 2026-11-16: 77.87637325360109USD
- 2026-11-17: 77.63998047912598USD
- 2026-11-18: 77.45771766192628USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 101.67177600000001USD
- 2026-11-23: 102.28142096740724USD
- 2026-11-24: 101.79528842120362USD
- 2026-11-25: 77.87637325360109USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 102.28142096740724USD
- 2026-11-30: 70.77496129486084USD
- 2026-12-01: 70.032520871521USD
- 2026-12-02: 70.032520871521USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 77.86698904138184USD
- 2026-12-07: 102.28142096740724USD
- 2026-12-08: 102.28142096740724USD
- 2026-12-09: 74.6916262564087USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 77.95615170465089USD
- 2026-12-14: 77.9580572140503USD
- 2026-12-15: 102.28142096740724USD
- 2026-12-16: 70.84397277465821USD
- 2026-12-17: 71.11763259136964USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 138.88623966723634USD
- 2027-01-04: 138.71041848358155USD
- 2027-01-05: 59.83699165246583USD
- 2027-01-06: 59.95089642782593USD
- 2027-01-07: NO DATA
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 64.89267485751344USD
- 2027-01-11: 61.64907628683472USD
- 2027-01-12: 63.05019060305787USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 09:00 Uhr bis 21:00 Uhr geöffnet.
- Bis zu 2 Kinder bis zu 5 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Kontaktloser Check-out ist verfügbar.
- Aufpreis für das Frühstücksbuffet: ca. 350 MXN für Erwachsene und ca. 170 MXN für Kinder
- Nutzungsgebühr für das Zusatzbett: 300 MXN pro Nacht
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Reinigung
Safe
Aktivitäten
Pool
Strand (in der Nähe)
Pool im Freien
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN
Services
Reinigung
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
24-Hour Front Desk
Concierge Services
Allgemein
Restaurant
Nichtraucher-Zimmer
Familienzimmer
Beach Sun Loungers