Vail Residences at Cascade Village, a Destination by Hyatt Residence

We loved having a place we could all gather around the dining room table for dinner instead of restaurants every night. Everything was neat and tidy. The only suggestion I would add is to have some laundry detergent pods in addition to the dishwashing supplies. It’s not something I thought to bring and was not easily available near the hotel. (We did not have a car)

Good stay despite some issues. It took three people (including a senior manager) to check me in. It was like I was the first person whoever checked in before. I think it had to do with the fact I had a condo that the hotel operates but maybe doesn't manage. Check out was also questionable. We charged a meal to the room and did not get a final invoice at check out. The sauna also didn't work. The best part were the shuttle drivers; they were great.

We stayed in the condos. Great place near the bike trails.

The room was in decent condition and fine for two nights, but not anymore. The light in the bathroom did not work so this made it very inconvenient to take a shower or use the toilet. I had to use my iPhone light. I tried to change the lightbulb, but no success. The window shades were old and partially functional. With that being said, the bed was good. It was a sleep number, and the kitchen had been upgraded with new appliances and faucets. Not sure when Hyatt took over the cold stream condominiums, but we liked the Millrace condominiums better in the past.

The man that checked us in was wonderful. I think his name was Grant. So very helpful.