Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 10 per person.

Are pets allowed at the property?

Yes, pets are allowed with a fee of EUR 35 per pet, per night, and a deposit of EUR 100 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Additional details about specific facilities can be confirmed with the property.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Castelo Branco, just a 3-minute walk from Branco Castle and 8 minutes on foot from Cargaleiro Museum. It is also 0.5 miles from Hospital Amato Lusitano and 0.6 miles from the Polytechnic Institute of Castelo Branco.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor pools available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Meliá Castelo Branco Hotel in Portugal

Average nightly price at Meliá Castelo Branco by month, last 12 months (USD)
Month	Average price
January	$111
February	$116
March	$128
April	$137
May	$1,331
June	$149
July	$376
August	$163
September	$130
October	$125
November	$132
December	$125

What guests think

At Meliá Castelo Branco, guests highlight friendly staff, scenic hilltop views near the castle, and generally comfortable rooms, alongside praise for the pool, spa and parking; however, some report dated room finishes, noise, and occasional lapses in maintenance or service.

Breakfasts and dinners receive frequent praise for quality and variety, though a few guests found the breakfast limited or lukewarm. Cleanliness is often applauded, although a few reports describe housekeeping oversights. Overall, expect a scenic, full‑service stay with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, spa and gym are appreciated, and parking is easy and plentiful; bar and terrace areas offer great views. Some note a cool pool, missing gym water cups, and busy or noisy spa times.

Related guest reviews

10

Lena

Oct 3, 2025

·

Stayed 1 night

Allt inklusive parkering var vi väldigt nöjda med.

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10

Annabelle

Oct 3, 2025

·

Stayed 3 nights

Chambre avec vue sur la ville très agréable Super petit déjeuner avec des produits locaux et dîner sous forme de buffet ou à la carte Vue exceptionnelle de la terrasse du bar sur les montagnes la campagne et la ville ainsi que de la salle de restaurant et du lobby ! Parfait

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8

F

Jun 28, 2025

·

Stayed 3 nights

Heel aardig personeel, hotel mooi gelegen op een heuvel, voldoende parkeergelegenheid (gratis) , prachtig vernieuwd zwembad, lekker ontbijtbuffet. Goede service. Maar de kamers in het hotel hebben dringend een renovatie nodig. Inrichting is niet meer anno 2025 en diverse dingen zijn stuk. Lekkende kraan, kluis die niet werk, kasten die versleten zijn, terras deur die niet goed sluit. Al in al niet de standaard die wij normaal van Melia gewend zijn.

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10

Stacey

Nov 27, 2025

·

Stayed 3 nights

The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.

10

Marie-Laure

Sep 16, 2024

·

Stayed 1 night

Chambre spacieuse. On a apprécié la piscine couverte. Personnel agréable. Hôtel situé au pied du château.

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6

Antonio Carlos

Nov 2, 2025

·

Stayed 2 nights

O café da manhã é fraco. O secador de cabelo que estava no banheiro não funcionava e solicitamos a substituição, que foi feita, mas o outro também não funcionava. O meu quarto era no mesmo andar do restaurante, há 20 metros de distância, eu pedi uma taça de vinho vazia, pois eu tinha uma garrafa de vinho, e para que ela fosse entregue no meu quarto o preço era de 5 Euros. A piscina aquecida só não era totalmente fria, mas o aquecimento era muito pequeno. São situações incompatíveis com um hotel 5 estrelas.

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6

Deb

Sep 18, 2025

·

Stayed 1 night

They put us in a room across from a construction job in several rooms. It was ridiculous considering the place was empty. One of the workers yelled at me for using a beach towel. There is no cups for water in the gym and it just wasn't worth the money. NOT going back!

10

cindy

Nov 4, 2025

·

Stayed 3 nights

Clean room, friendly staff easy to park

10

Brian

Nov 1, 2024

·

Stayed 1 night

Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.

10

Robert

Oct 7, 2023

·

Stayed 1 night

The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean, with several reviews praising spotless standards. A few report lapses or wear, including a dirty bathroom, stained or tired furnishings, and occasional maintenance issues like leaks.

Related guest reviews

10

María Dolores

Feb 14, 2022

·

Stayed 2 nights

Limpieza impecable, protocolo covid excelente, personal profesional e instalaciones muy buenas. La relación calidad/precio muy buena. Aah, y el desayuno estupendo

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10

Antonio

Oct 11, 2024

·

Stayed 1 night

Nous avons oublié d'avertir qu'il y avais une fuite d'eau a l'entree de la chambre.

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10

Tamar

Mar 23, 2023

·

Stayed 1 night

Melia Castelo Branco is a pleasant place, clean and nice atmosphere.

8

F

Jun 28, 2025

·

Stayed 3 nights

Heel aardig personeel, hotel mooi gelegen op een heuvel, voldoende parkeergelegenheid (gratis) , prachtig vernieuwd zwembad, lekker ontbijtbuffet. Goede service. Maar de kamers in het hotel hebben dringend een renovatie nodig. Inrichting is niet meer anno 2025 en diverse dingen zijn stuk. Lekkende kraan, kluis die niet werk, kasten die versleten zijn, terras deur die niet goed sluit. Al in al niet de standaard die wij normaal van Melia gewend zijn.

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4

Ana

Aug 18, 2022

·

Stayed 1 night

Recepcionista que fez check in muito apressada para atender outros clientes estrangeiros. Após check in ao chegar ao quarto a sanita tinha restos de cocó. Ao avisar na recepção nada foi feito. No quarto as paredes não têm isolamento suficiente, ouvi 4 despertadores de outros quartos o que me fez acordar logo cedo. O pequeno almoço é bom, foi pena a recepção não nos ter logo informado onde era pois tivemos que ir a recepção para pergunta. Quanto ao bar sempre que quisemos pedir algo nunca lá estava ninguém.

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10

cindy

Nov 4, 2025

·

Stayed 3 nights

Clean room, friendly staff easy to park

10

Paul

Nov 5, 2024

·

Stayed 1 night

Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.

8

Nicola

Oct 11, 2024

·

A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable, some with balconies and wide city views; beds and air conditioning earn praise. Others mention dated decor, limited soundproofing or ventilation noise, and a few find rooms small.

Related guest reviews

10

Helen

May 5, 2022

·

Stayed 1 night

Have stayed here several times before when it was owned by another company. Nothing has changed - it’s still an amazing hotel with great staff, comfy rooms, large well equipped bathrooms and excellent restaurant. Can’t wait to stay here again.

10

Annabelle

Oct 3, 2025

·

Stayed 3 nights

Chambre avec vue sur la ville très agréable Super petit déjeuner avec des produits locaux et dîner sous forme de buffet ou à la carte Vue exceptionnelle de la terrasse du bar sur les montagnes la campagne et la ville ainsi que de la salle de restaurant et du lobby ! Parfait

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8

F

Jun 28, 2025

·

Stayed 3 nights

Heel aardig personeel, hotel mooi gelegen op een heuvel, voldoende parkeergelegenheid (gratis) , prachtig vernieuwd zwembad, lekker ontbijtbuffet. Goede service. Maar de kamers in het hotel hebben dringend een renovatie nodig. Inrichting is niet meer anno 2025 en diverse dingen zijn stuk. Lekkende kraan, kluis die niet werk, kasten die versleten zijn, terras deur die niet goed sluit. Al in al niet de standaard die wij normaal van Melia gewend zijn.

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10

Hai-Kwang

Sep 20, 2023

·

Stayed 1 night

Good beds

10

Karen

May 26, 2025

·

Stayed 1 night

We stayed here for one night. It was a relaxing stay. Our room was large with a balcony overlooking the city. The castle was a short walk from the hotel. The restaurant was good. Enjoyed our stay.

10

Marie-Laure

Sep 16, 2024

·

Stayed 1 night

Chambre spacieuse. On a apprécié la piscine couverte. Personnel agréable. Hôtel situé au pied du château.

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8

sunghan

Jun 28, 2023

·

Stayed 2 nights

호텔에서 바라보는 전경이 최곱니다 방은 조금 좁다는 생가입니다

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10

Brian

Nov 1, 2024

·

Stayed 1 night

Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.

8

Nicola

Oct 11, 2024

·

A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

10

Robert

Oct 7, 2023

·

Stayed 1 night

The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, accommodating and professional, with several kind gestures noted. However, some guests experienced impersonal check in, reservation or follow up issues, an unmanned bar, or isolated rude interactions.

Related guest reviews

10

Helen

May 5, 2022

·

Stayed 1 night

Have stayed here several times before when it was owned by another company. Nothing has changed - it’s still an amazing hotel with great staff, comfy rooms, large well equipped bathrooms and excellent restaurant. Can’t wait to stay here again.

8

Yasmina

Aug 8, 2025

·

Stayed 1 night

Réservation pour deux jours. Arrivée vers 12 heures. Accueil minimaliste avec invitation a repasser à l’heure de mise à disponibilité de la chambre soit 15 heures… Souhait de restauration gentiment décliné par l’interlocuteur au motif que le restaurant n’est pas encore ouvert.., Le reste du séjour est plutôt agréable.

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10

Michael

May 26, 2025

·

Stayed 1 night

Excellent place to stay and very accommodating even when there's unexpected surprises on my end

10

Stacey

Nov 27, 2025

·

Stayed 3 nights

The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.

4

Ana

Aug 18, 2022

·

Stayed 1 night

Recepcionista que fez check in muito apressada para atender outros clientes estrangeiros. Após check in ao chegar ao quarto a sanita tinha restos de cocó. Ao avisar na recepção nada foi feito. No quarto as paredes não têm isolamento suficiente, ouvi 4 despertadores de outros quartos o que me fez acordar logo cedo. O pequeno almoço é bom, foi pena a recepção não nos ter logo informado onde era pois tivemos que ir a recepção para pergunta. Quanto ao bar sempre que quisemos pedir algo nunca lá estava ninguém.

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10

Camila

Jul 3, 2024

·

Stayed 1 night

The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service.

6

Deb

Sep 18, 2025

·

Stayed 1 night

They put us in a room across from a construction job in several rooms. It was ridiculous considering the place was empty. One of the workers yelled at me for using a beach towel. There is no cups for water in the gym and it just wasn't worth the money. NOT going back!

10

JAVIER

Jul 27, 2024

·

Stayed 1 night

El hotel está muy bien y la amabilidad del personal es inmejorable. Llegamos de madrugada y el chico de la recepción nos hizo unos sandwiched, todo un detalle. Siempre volvemos y volveremos

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10

cindy

Nov 4, 2025

·

Stayed 3 nights

Clean room, friendly staff easy to park

8

Nicola

Oct 11, 2024

·

A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

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AI-generated summary based on recent guest reviews

Location

Hilltop setting with sweeping views and walking access to the castle; several guests also highlight convenient on site parking. A few note the surrounding city has limited attractions.

Related guest reviews

10

VILAS

May 13, 2022

·

Stayed 1 night

Nice place to spend the night on our drive through Allentejo. Restaurant had an amazing view of the sunset

10

Annabelle

Oct 3, 2025

·

Stayed 3 nights

Chambre avec vue sur la ville très agréable Super petit déjeuner avec des produits locaux et dîner sous forme de buffet ou à la carte Vue exceptionnelle de la terrasse du bar sur les montagnes la campagne et la ville ainsi que de la salle de restaurant et du lobby ! Parfait

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10

thomas

Aug 4, 2023

·

Stayed 5 nights

trotz der Größe des Hotels angenehm ruhig.

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8

F

Jun 28, 2025

·

Stayed 3 nights

Heel aardig personeel, hotel mooi gelegen op een heuvel, voldoende parkeergelegenheid (gratis) , prachtig vernieuwd zwembad, lekker ontbijtbuffet. Goede service. Maar de kamers in het hotel hebben dringend een renovatie nodig. Inrichting is niet meer anno 2025 en diverse dingen zijn stuk. Lekkende kraan, kluis die niet werk, kasten die versleten zijn, terras deur die niet goed sluit. Al in al niet de standaard die wij normaal van Melia gewend zijn.

Translate

10

Stacey

Nov 27, 2025

·

Stayed 3 nights

The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.

10

Karen

May 26, 2025

·

Stayed 1 night

We stayed here for one night. It was a relaxing stay. Our room was large with a balcony overlooking the city. The castle was a short walk from the hotel. The restaurant was good. Enjoyed our stay.

10

Marie-Laure

Sep 16, 2024

·

Stayed 1 night

Chambre spacieuse. On a apprécié la piscine couverte. Personnel agréable. Hôtel situé au pied du château.

Translate

8

sunghan

Jun 28, 2023

·

Stayed 2 nights

호텔에서 바라보는 전경이 최곱니다 방은 조금 좁다는 생가입니다

Translate

10

Paul

Nov 5, 2024

·

Stayed 1 night

Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.

10

Brian

Nov 1, 2024

·

Stayed 1 night

Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and dinner are widely praised for quality, variety and value, including strong buffet options. A minority found breakfast weak or lukewarm, and one noted limited restaurant availability at certain times.

Related guest reviews

10

Robert

Nov 29, 2023

·

Stayed 1 night

A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.

10

Annabelle

Oct 3, 2025

·

Stayed 3 nights

Chambre avec vue sur la ville très agréable Super petit déjeuner avec des produits locaux et dîner sous forme de buffet ou à la carte Vue exceptionnelle de la terrasse du bar sur les montagnes la campagne et la ville ainsi que de la salle de restaurant et du lobby ! Parfait

Translate

8

Yasmina

Aug 8, 2025

·

Stayed 1 night

Réservation pour deux jours. Arrivée vers 12 heures. Accueil minimaliste avec invitation a repasser à l’heure de mise à disponibilité de la chambre soit 15 heures… Souhait de restauration gentiment décliné par l’interlocuteur au motif que le restaurant n’est pas encore ouvert.., Le reste du séjour est plutôt agréable.

Translate

10

Stacey

Nov 27, 2025

·

Stayed 3 nights

The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.

6

Antonio Carlos

Nov 2, 2025

·

Stayed 2 nights

O café da manhã é fraco. O secador de cabelo que estava no banheiro não funcionava e solicitamos a substituição, que foi feita, mas o outro também não funcionava. O meu quarto era no mesmo andar do restaurante, há 20 metros de distância, eu pedi uma taça de vinho vazia, pois eu tinha uma garrafa de vinho, e para que ela fosse entregue no meu quarto o preço era de 5 Euros. A piscina aquecida só não era totalmente fria, mas o aquecimento era muito pequeno. São situações incompatíveis com um hotel 5 estrelas.

Translate

10

Jennifer

Oct 22, 2023

·

Stayed 1 night

Todo bien, es la segunda vez que vamos este año perfecto para relajarse un fin de semana y la cena buffet de 10.

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10

Paul

Nov 5, 2024

·

Stayed 1 night

Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.

10

Brian

Nov 1, 2024

·

Stayed 1 night

Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.

8

Nicola

Oct 11, 2024

·

A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

10

Robert

Oct 7, 2023

·

Stayed 1 night

The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $139	3 $21.6k
4 $150	5 $118	6 $117	7 $117	8 $117	9 $130	10 $204
11 $125	12 $117	13 $130	14 $131	15 $117	16 $117	17 $125
18 $115	19 $117	20 $117	21 $116	22 $117	23 $117	24 $120
25 $117	26 $117	27 $117	28 $117	29 $130	30 $130	31 $151

Meliá Castelo Branco

Prices for Meliá Castelo Branco

Monthly average prices

About this property

Location

Room options

Melia Guest Room Double with Balcony

Melia Guestroom Double

Master Suite

Melia Guestroom Double (2 Adults + 1 Child)

Junior Suite

Premium Double City View

Melia Guestroom Twin

Premium Twin City View

Melia Guest Room Twin with Balcony

Guest reviews of Meliá Castelo Branco

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Meliá Castelo Branco

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $137	26 $21.3k
27 $123	28 $122	29 $123	30 $123