General Roberts Hotel

No ensuite and toilets down hallway -clean but just in the wrong century- Staff and food excellent Way too dear for a schooner of gold

Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.

2nd time we have stayed here and it is absolutely convenient and affordable. The king size bed is so comfortable and the ensuite has a bath if you want.

Stayed in the budget king room, and although there wasn’t a bathroom in the room, the room was still spacious enough. There is a communal bathroom with showers and toilet cubicles, with were super clean, much cleaner than some hotel ensuites. And we felt safe enough going between the bathroom and our room. There’s sensors for the lights in the hallway so you know if someone has been in the hallway recently, and it added to the sense of security. The main entrance to the upstairs hotel is a side door separated from the pub area, which also felt safer than it being connected. The only real downside is the bed wasn’t great, and the road noise was really loud. However it was still good, and if you’re staying a few nights on a budget it’s a really good choice. Overall I’m happy with the stay and the price as well, and Newcastle is a fantastic city as well.

The staff was helpful and friendly, but the photo looks better than what you see when you turn up. You get what it says, ordinary room, shared bathroom, toilet at a good price. There's no parking here next to the football club, so don't bring your caravan.

The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.

Great place to stay, nice and cheap and meals were great. We had the room with the bathroom and it was good

The room and shared bathroom was very clean and looked recently renovated. The mattress was comfortable but BYO pillow as the pillows were very flat. Only one power point in the opposite corner of the bed - staff helpfully provided an extension cable. No bedside table. Clothes rack and sink in room. No air conditioning but thankfully the ceiling fan was sufficient that night. No tea/coffee making facilities. Noise from the pub was not an issue on a school night but some noise from the street and traffic lights. Rooms 4,5,6,7 and 8 are directly opposite to the shared bathrooms so get more noise from there. Convenient location close to the hospital.

The price was good, dinner was affordable and plenty of fdelicious ood Parking was an issue. It would be lovely to have a place to make tea or coffee. A tv in the room would be nice

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.

The hotel room was not clean, bathroom covered in black mould on ceiling, shower tiles, window and window frame. Bathtub covered in dust, hair and mould. Could not use the bathroom due to a respiratory condition. Have taken photos to contact health department.

Cheap stay, amenities were clean, only downside was a stain on the bottom sheet, fans only could do with air cons in the rooms as on a hot day the room would be very hot, Staff were friendly Close to other places to eat if you don’t like the menu at the pub

Shower and bath were not clean, bedding old.

Check in was great. Greeting by bright bubbly staff who are super helpful. - Room overall was not up to hygiene standard. The cushions was dirty and digusting, with stains on them representing they hadnt cleaned. - The bed linin also had black stains on them and in them additionally there was a blood stain on the doona. - The bed itself was two single beds put together to make a larger one. The room was advertised as queen. Being the two singles together do make a queen this is not the impression of a queen size bed we had booked in mind. - Under the bed was disgusting. Clearly the two single beds havent been moved to clean under it. There was cut nails under the bed, loads of dust. - The curtains also had what looked like to be snot. All in all for needing a place to rest your head, it is okay. For hygiene purposes it did not feel like the cleanest place.

Is what it says on the tin. Shared bathroom is cleaner than anywhere else I've stayed. Bed is really comfy. Price is very good. Very very convenient for John Hunter hospital.

The room was very basic but it was clean, tidy, and did the job very well. The room and bathroom were freshly renovated. The bedroom was quiet with minimal noise from the hotel downstairs.

Decent stay for the price. The bed was kind of stiff so not the most comfortable. There were some cleanliness issues in the room, there was a terrible smell in the room and the cushions on the bed were stained. The shared bathrooms were clean though. The room faced the main road with no AC so it was loud in the room if you wanted to have a breeze, otherwise the room was very stuffy. Staff was nice, and the food at the pub was good! Worth it for the price but could be slightly cleaner.

The room and shared bathroom was very clean and looked recently renovated. The mattress was comfortable but BYO pillow as the pillows were very flat. Only one power point in the opposite corner of the bed - staff helpfully provided an extension cable. No bedside table. Clothes rack and sink in room. No air conditioning but thankfully the ceiling fan was sufficient that night. No tea/coffee making facilities. Noise from the pub was not an issue on a school night but some noise from the street and traffic lights. Rooms 4,5,6,7 and 8 are directly opposite to the shared bathrooms so get more noise from there. Convenient location close to the hospital.

Room and everything in it was filthy including the linen

I thought it was clean & comfortable

The amenities and room for what they are are extremely nice, but the hotel wifi is quite awful

Loud. From inside and out. Toilet doors bang (rubber strips, hello) all through the night and it’s one of the busier intersections in Newcastle. You’re here because it’s cheap, clean, friendly and you’re a very sound sleeper.

2nd time we have stayed here and it is absolutely convenient and affordable. The king size bed is so comfortable and the ensuite has a bath if you want.

Room is not as advertised. Boiling hot and the airconditioner does not work, bathrooms are communal and the fan does not work.

The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.

The staff were amazing, but no air conditioning upstairs where the rooms were and was like a sauna it was a 30* degree day plus our fan in our room didn’t work properly it was just on slow motion so it was very uncomfortable trying to get ready to go downstairs to the pub to a function We couldn’t sleep because it was very uncomfortable way to hot Plus soap should be provided in the bathroom for washing hands

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.

To be blunt you get what you pay for and the room is cheap so keep that in mind. I had the king size suite king size bed. 2 single beds pushed together does not make it king size im average 6ft and my feet hang over the edge, no aircon just a fan from the 80s that doesnt do anything or move any air a window opens only slightly with no flt screen so bug city when open. No fridge they have a kettle and 2 cups but no coffee or spoons, the glasses in the batheroom had not been cleaned from the last guest. Pretty awful and cheap but you get what you pay for, in this day and age spend $1000 put in a new fan and tv and fridge and the rest can be forgiven.

King Room was huge and very comfortable. Great value for money.

I enjoyed how well the walls blocked noise especially from traffic of a morning and night

Didn't stay for the night as we could not find a close parking space. Main problem is with Wotif, who did not give detailed specifics; culminating in a non-refund. The General Roberts Hotel looked good, from the photos, which is why we chose it for a one night stay. Will not use Wotif again. When I phoned the Hotel to cancel the room, staff were friendly and understanding. Above ratings based on photos and what the property looked like as we drove nearby.

We arrived a day later than planned due to the storms. Upon being shown to our room, we were told about the painting that was occurring throughout our stay. Unfortunately due to medical reasons, we could not stay with the painting occurring. We asked for a refund and the staff were very kind and actioned this request. The refund was gratefully received 1 week later.

We just wanted a bed for the night as we were getting in late Staff very welcoming Bed was amazing Clean and neat

Convenient location, comfortable room, friendly staff.

Staff were very friendly and helpful

The staff were warm and welcoming and nothing was a problem. They made the stay the best part. Thank you.

The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.

Fantastic service and great price, thank you!

Great budget accommodation. Fantastic friendly staff. Easy check in.

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.

Great service from friendly staff. An affordable and adequate accommodation if you wish to see a show at Lazzottes which is only a short walk away.

Is what it says on the tin. Shared bathroom is cleaner than anywhere else I've stayed. Bed is really comfy. Price is very good. Very very convenient for John Hunter hospital.

Convenient location, clean, budget accomodation

Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.

The staff was helpful and friendly, but the photo looks better than what you see when you turn up. You get what it says, ordinary room, shared bathroom, toilet at a good price. There's no parking here next to the football club, so don't bring your caravan.

The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.

A pub room with an ensuite. Great staff. Good location. Light, airey, spacious. Very fit for purpose.

The property location suited us as it is close to John Hunter Hospital. Easy to catch a taxi at the front of the building. We enjoyed our meal. The bed was one of the most comfortable I have ever slept in.

The room and shared bathroom was very clean and looked recently renovated. The mattress was comfortable but BYO pillow as the pillows were very flat. Only one power point in the opposite corner of the bed - staff helpfully provided an extension cable. No bedside table. Clothes rack and sink in room. No air conditioning but thankfully the ceiling fan was sufficient that night. No tea/coffee making facilities. Noise from the pub was not an issue on a school night but some noise from the street and traffic lights. Rooms 4,5,6,7 and 8 are directly opposite to the shared bathrooms so get more noise from there. Convenient location close to the hospital.

Rooms were to small to be honest, but close proximity to my venie was good

Staff were excellent and helpful. Food was absolutely delicious! However, I didn’t notice in advertisement that there is NO AIR-CON, NO FRIDGE, and the windows only opened a short height but didn’t stay up, we had to put something there to hold it open. The shower head wouldn’t stay up, and tap on bath was bent. There was also no soap holder in shower cubicle, and a bath mat wasn’t provided. We had access to Wifi, which was wonderful, but no TV. However, we were comfortable and had a decent bed to sleep in.

The room was a newly renovated pub room. Clean and fresh and comfortable. Shared facilities and no TV in room but excellent value for the quick trip to Newcastle. Nice pub and bistro. WIll stay again when in town.

Food and staff were friendly and helpful.

Great stay overall. The place is newly renovated. Pub meal was great and staff were very pleasant. Only downfall was that the king-size bed was two singles put together, which made for an uncomfortable sleep as a couple.

The assistant manager Zac was very welcoming. Need some new heaters as the heater provided hardly kept out room warm. A kettle would've been good also. Nearly fell over when we asked for chips,cheese & gravy from the bistro & they wanted to charge $19. A bit steep on the price.

The property location suited us as it is close to John Hunter Hospital. Easy to catch a taxi at the front of the building. We enjoyed our meal. The bed was one of the most comfortable I have ever slept in.

Great place to stay, nice and cheap and meals were great. We had the room with the bathroom and it was good

The price was good, dinner was affordable and plenty of fdelicious ood Parking was an issue. It would be lovely to have a place to make tea or coffee. A tv in the room would be nice

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.

Have stayed in many pub style rooms but this one was the worst. The pub itself was good, bistro food was great but the accommodation lets it all down. Smelly room, no tv, poor lighting, bed older than my grandmothers and stained throw cushions, yuk. Although the price was super cheap and they say you get what you pay for, BUT is this really a reason to skimp on the small touches that could leave a guest wanting to return? Maybe! NOT me. I used the room to get dressed in then left the keys in the return box on my way out, was not going sleep in that stinky cold room.