Name: Hotel Aquarion Family & Friends - Destigo Hotels
Address: ul. Jagiellonska 29, Zakopane, Poland, Zakopane, Lesser Poland Voivodeship, PL
Price range: US$92–US$278 per night
Rating: 9.05

What guests think

At Hotel Aquarion Family & Friends - Destigo Hotels, travellers praise the convenient location near the station and Krupówki, the family‑friendly setting beside the Termy water park, consistently tasty breakfasts, and generally friendly, helpful staff.

Rooms are modern with comfortable beds, some quiet and with balconies or mountain views. Cleanliness is usually strong, but a few noted a carpet stain or limited housekeeping. Access to the adjacent aquapark and on-site parking typically cost extra, and a couple of service slip-ups (breakfast access confusion, key-card/room mix-up) were reported. Expect a convenient, family‑minded stay with easy spa access, but budget for extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct access to the adjacent Termy aquapark and on-site spa/saunas are highlights, with robes and towels provided; many guests enjoyed the pools. Parking is available but often described as expensive.

Related guest reviews

8

Alexander

24 May 2023

·

Stayed 2 nights

Preis/Leistung 53€ pro DZ sehr gut, jetzt Richtung Sommer gehen die Preise jedoch rapide hoch. Sehr schön für Familien mit Kindern - direkter Zugang zum Aquapark Zakopane.

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10

Ole

29 Jul 2024

·

Stayed 3 nights

Fint hotel med god morgenmad og god service. Hotellet ligger i forbindelse med et badeland, som vi mod betaling benyttede en enkelt dag. Der er direkte adgang fra hotellet. Hotellet ligger ca 1,5 km fra centrum.

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10

Theodore

12 Sept 2023

·

Stayed 1 night

Everything was great except the parking fee was too high

10

Patrik

11 Jul 2023

·

Stayed 2 nights

Our family had a great stay and we'll definitely be back in the future. Extra plus for the big kids room, restaurant and separate entrance to the thermal bath. On the improvement side we only felt that the gym can be more evolved.

10

denise

5 Oct 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Sau Man Jessica

20 Feb 2025

·

Stayed 3 nights

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.

10

Nikola

5 Mar 2025

·

Stayed 1 night

Detta är en topp hotell. Bra sängar, bra mat, bra med parkering. Har man bara lite tid över så finns det ett helt spa intill hotellet

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10

Elzbieta

16 Jul 2022

·

Stayed 2 nights

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.

10

Tacjanna

27 Sept 2024

·

Stayed 2 nights

Restful, charming, pleasant service Saunas and pools are excellent

10

Clare

15 Jul 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

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Cleanliness

Overall cleanliness and hygiene are praised, with rooms and bathrooms typically kept very clean. A few isolated exceptions noted a carpet stain and limited housekeeping during a multi-day stay.

Related guest reviews

4

Agnieszka

7 Jul 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

Gert

28 Oct 2025

·

Stayed 1 night

Fläck på mattan men annars väldigt fräscht och mycket trevlig personal!

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10

HARSITT

5 May 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

denise

5 Oct 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

8

Lenka

18 Apr 2022

·

Stayed 3 nights

Pokoje velmi malé, ale dostačující. Pokojová služba nefungovala. Během 4 denního pobytu uklízečka nepřišla ani jednou - nevyneseny koš. Velké negativu placené parkoviště 25 zlotych na den. Aquapark také nebyl v ceně pobytu, platí se 30 zl na 1 hodinu. Plus bylo stravování, snídaně byly famózní.

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8

kevin james

30 Jul 2024

·

Stayed 4 nights

Good customer service at reception.clean.good price.

10

Marcin

7 Jul 2022

·

Stayed 3 nights

Świetny hotel z przesympatyczną obsługą. Pokój bardzo czysty i funkcjonalny. Śniadania rewelacyjne, bardzo duzy wybór. Wszystko pyszne. Na pewno tam wrócimy. Gorąco polecam.

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8

Pawel

6 Mar 2022

·

Stayed 1 night

przede wszystkim obsługa recepcji uwzględnia prośby pisane podczas rezerwacji (ale rezerwacja była w okresie o mniejszym natężeniu turystów), pracownicy mili, pomocni, śniadanie dobrej jakości, typowe dla tego typu obiektów i co najważniejsze nie nakładane przez obsługę podczas pandemii, tylko prawdziwy szwedzki stół. Pokoje wygodne, z balkonem i widokiem na Giewont, chociaż trochę małe i ciasne. Łazienka czysta. Do Krupówek można spokojnie dość pieszo.

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Rooms

Rooms are modern with comfortable beds, some quiet and with balconies or mountain views. Several guests found room sizes on the small side, especially for three people, and one noted limited patio privacy.

Related guest reviews

4

Agnieszka

7 Jul 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

David

27 Mar 2022

·

Stayed 1 night

Great staff, good room and the food is outstanding

10

Stefan

13 Sept 2023

·

Stayed 1 night

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

10

Rafal

2 Jul 2024

·

Stayed 2 nights

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel

8

DOROTA

6 Jun 2024

·

Stayed 2 nights

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.

10

denise

5 Oct 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Nikola

5 Mar 2025

·

Stayed 1 night

Detta är en topp hotell. Bra sängar, bra mat, bra med parkering. Har man bara lite tid över så finns det ett helt spa intill hotellet

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8

Pawel

6 Mar 2022

·

Stayed 1 night

przede wszystkim obsługa recepcji uwzględnia prośby pisane podczas rezerwacji (ale rezerwacja była w okresie o mniejszym natężeniu turystów), pracownicy mili, pomocni, śniadanie dobrej jakości, typowe dla tego typu obiektów i co najważniejsze nie nakładane przez obsługę podczas pandemii, tylko prawdziwy szwedzki stół. Pokoje wygodne, z balkonem i widokiem na Giewont, chociaż trochę małe i ciasne. Łazienka czysta. Do Krupówek można spokojnie dość pieszo.

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10

Clare

15 Jul 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

10

Doris

25 Aug 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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Service

Staff are frequently praised as friendly, helpful and professional at reception and throughout the stay. A few service lapses were reported, including confusion over breakfast inclusion and an isolated room/key mix-up.

Related guest reviews

4

Agnieszka

7 Jul 2024

·

Stayed 4 nights

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

10

Danny

23 Apr 2023

·

Superhandig wanneer je ook naar het zwembad wil gaan.aardig personeel

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10

Cynthia

27 Mar 2025

·

Stayed 2 nights

Had a perfect time, great customer service

10

KEVIN

13 Nov 2023

·

Stayed 2 nights

Great property. Nice staff and great location

10

HARSITT

5 May 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

Anna

27 Jul 2024

·

Stayed 3 nights

Great customer service and a beautiful hotel

8

kevin james

30 Jul 2024

·

Stayed 4 nights

Good customer service at reception.clean.good price.

10

Carolina

6 May 2024

·

Stayed 2 nights

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

10

Diana

2 Jan 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Elisabeth

10 Jul 2024

·

Stayed 3 nights

Bra läge med närhet till busstationen och till centrum. Hjälpsam personal.

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Location

Location is convenient for the train and bus stations and a walk to Krupówki, with supermarkets, restaurants and hiking access nearby. It sits next to Termy Zakopiańskie and slightly outside the center, but remains easily walkable.

Related guest reviews

10

Stefan

13 Sept 2023

·

Stayed 1 night

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

10

KEVIN

13 Nov 2023

·

Stayed 2 nights

Great property. Nice staff and great location

10

denise

5 Oct 2024

·

Stayed 2 nights

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

10

Andrew

13 Mar 2023

·

Stayed 1 night

Great place to stay. Close to everything and good for kids too.

10

Sylwia

1 Sept 2024

·

Stayed 3 nights

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.

10

Sau Man Jessica

20 Feb 2025

·

Stayed 3 nights

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.

10

Diana

2 Jan 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Elisabeth

10 Jul 2024

·

Stayed 3 nights

Bra läge med närhet till busstationen och till centrum. Hjälpsam personal.

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10

Clare

15 Jul 2024

·

Stayed 2 nights

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

10

Doris

25 Aug 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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Dining

Breakfast is widely praised for quality and variety, often called amazing and with options for vegetarians. It is not always included in the rate, which led to some confusion at the restaurant for a few guests.

Related guest reviews

10

Nikola

1 Oct 2023

·

Stayed 2 nights

Första gången i Zakopane. Hotellet ligger intill en stor badanlänging med varma bad och stor varren värld. Toppen. Fina rum, bra frukost Bra allt. Kommer att rekomendera.

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10

David

27 Mar 2022

·

Stayed 1 night

Great staff, good room and the food is outstanding

8

Jozef

23 May 2024

·

Stayed 1 night

Hotel ma v mene aquapark ale ten si musite zaplatit v plnej výške niejw v cene hotela aj ked cena je dost vysoka personal velmi slusny nápomocný a ranajky boli fantastické

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10

HARSITT

5 May 2023

·

Stayed 2 nights

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

10

Sylwia

1 Sept 2024

·

Stayed 3 nights

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.

10

Carolina

6 May 2024

·

Stayed 2 nights

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

10

Marcin

7 Jul 2022

·

Stayed 3 nights

Świetny hotel z przesympatyczną obsługą. Pokój bardzo czysty i funkcjonalny. Śniadania rewelacyjne, bardzo duzy wybór. Wszystko pyszne. Na pewno tam wrócimy. Gorąco polecam.

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10

Diana

2 Jan 2022

·

Stayed 3 nights

Wir fanden es wirklich angenehm im Aquarion! Service und Freundlichkeit der Mitarbeiter war 1A. Besonders in den Erinnerungen bleibt uns das Frühstück. Tolle Wanderwege in Nähe des Hotels& Stadtcentrum auch nebenbei.

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10

Grzegorz

23 Jan 2022

·

Stayed 2 nights

Wszytko Ok Śniadanie super !!!!

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10

Doris

25 Aug 2025

·

Stayed 3 nights

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

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Month	Average price
January	US$244
February	US$209
March	US$155
April	US$139
May	US$140
June	US$152
July	US$181
August	US$208
September	US$132
October	US$116
November	US$122
December	US$216

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $149	22 $147	23 $164	24 $167	25 $252	26 $214
27 $143	28 $143	29 $92	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $152	2 $169	3 $200
4 $150	5 $126	6 $278	7 $139	8 $137	9 $175	10 $251
11 $142	12 $137	13 $146	14 $135	15 $142	16 $171	17 $266
18 $139	19 $139	20 $139	21 $140	22 $137	23 $167	24 $207
25 $145	26 $149	27 $143	28 $142	29 $145	30 $156	31 $187

Hotel Aquarion Family & Friends - Destigo Hotels

Prices for Hotel Aquarion Family & Friends - Destigo Hotels

Monthly average prices

About this property

Location

Room options

Superior Double Room

Superior Double Room with Access to Termy Zakopianskie (1 Hour Per Person Per Day)

Superior Type Family Room

Executive Apartment (2)

Superior Twin Room with Access to Termy Zakopianskie (1 Hour Per Person Per Day)

Luxury Suite (Duplex)

Superior Twin Room

Panoramic Studio Suite, Mountain View

Guest reviews of Hotel Aquarion Family & Friends - Destigo Hotels

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Aquarion Family & Friends - Destigo Hotels

Prices for upcoming dates